976 to 1,000 of 1,281 Incident Management Jobs in the UK

protecting the organisation through detection, response, and continuous improvement of cyber defence capabilities. The team operates across multiple regions, delivering 24×7 monitoring, incident response, and control assurance to safeguard clients, data, and services. About your role This role provides operational leadership across Global Cyber Defence Operations and acts … globally, ensuring consistent, high‐quality delivery across detection, response, and operational rigour and governance. You will lead operations across Cyber Defence Operations capability, including incident management, service quality, and third-party delivery. The role requires strong attention to detail, structured execution, and the ability to operate under pressure ...

Duration, Location, and Working Pattern: Full-time, Permanent Base location - Westward House Shift Pattern - Monday - Friday 09:00 - 17:00 Key responsibilities: Leadership and management of a technical support team overseeing core infrastructure services. Senior leadership participation within the wider Operations and eHealth management structure. Ensuring support teams … support. Defining and adopting service design standards, OLAs/SLAs, monitoring, and proactive maintenance practices. Acting as the main contact for server and storage management, backups, virtual networking, and Fibre Channel networking. Managing access and environmental monitoring across multiple data centres. Leading major incident management, applying advanced ...

scale Windows, VMware, Azure, and backup environments across a complex multi-site estate. You'll take ownership of patching, backup operations, virtual machine lifecycle management, infrastructure changes, and technical escalations, playing a key role in maintaining the availability, security, and performance of critical customer environments. The Role … lifecycle activities Support and remediate Veeam backup and recovery operations Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, ideally within managed services Strong experience ...

Palantir is seeking an Incident Management Engineer (IME) to join a centralized team responsible for managing the most critical outages. You will triage, troubleshoot, and coordinate resolutions to restore services as quickly as possible, while maintaining clear, proactive communication across stakeholders. The role requires excellent collaboration ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. ...

supervisors, planners, and Network Operations Centres (NOC) on updates of fault restorations Allocate plant, and specialist equipment where required Arrange access permits and traffic management support, working with the Streetworks team to organise permits Monitor crew welfare, shift changes, and emergency call-outs, ensuring the correct teams are allocated … jobs Keep accurate records of completed work, outstanding faults, and restoration times Escalate delays, safety concerns, or resource shortages Support incident management during changing weather conditions Support the development of processes, workflows and efficiency improvements Track works progress and update with daily whereabouts of teams Participate ...

with Engineering, Security, and Architecture, and provide regular reporting to the CTO office on performance, security, and service levels. Key responsibilities include infrastructure lifecycle management (switches, routers, firewalls, load balancers, compute, and storage), capacity planning, disaster recovery planning and testing, change and incident management, and maintaining technical … Layer 2/3 protocols Scripting ability in Bash, PowerShell, Python, or similar Experience with network security (NAC, packet decryption/re-encryption, certificate management) Disaster recovery planning and implementation Degree-level education or equivalent experience Desirable AWS or Azure experience VoIP implementation and support Certifications: JNCIP, JNCIE, PCNSA ...

plans, aligned to corporate priorities and the council’s ambitions for the borough. Direct and assure the outsourced Security Operations Centre and govern vulnerability management practice, holding providers and suppliers to account for service performance. Own the council’s cyber incident response plans and lead the response … cyber security function within a large, complex organisation, ideally within local government or the public sector. Strong working knowledge of security operations, vulnerability management and security compliance frameworks such as PSN, Cyber Essentials, PCI DSS and UK GDPR. Experience of leading the response to cyber security incidents, including coordination ...

across development, test and production.Operate Kubernetes-based platforms and associated tooling (ingress, service mesh, secrets, policy).Implement and improve CI/CD pipelines, artefact management and release automation.Embed observability: logging, metrics, tracing, alerting and incident response practices.Harden platforms to meet regulatory expectations (auditability, access control, change management … similar) to automate workflows.Experience with CI/CD tooling (e.g., GitHub Actions, GitLab CI, Jenkins, Azure DevOps) and container registries.Security-first mindset: secrets management, vulnerability management, least privilege, supply chain controls.Observability tooling experience (e.g., Prometheus, Grafana, ELK/OpenSearch, Splunk) and on-call/incident management.Strong communication ...

Barring Service)Mandatory SkillsAzure Databricks Platform EngineeringHands-on implementation and troubleshooting of Azure DatabricksDatabricks Serverless configuration and workload optimisationDatabricks SQL and Delta Lake developmentCluster management, compute policies, autoscaling, and workload monitoringData EngineeringStrong Python, PySpark, and SQL development skillsDesign and build ingestion and transformation pipelinesFull and incremental data loadingCDC (Change … VaultAzure Monitoring and Operational SupportFinOps & Cost OptimisationResource tagging implementationCost monitoring and reportingBudget controls and usage optimisationEssential SkillsPlatform OperationsExperience supporting production Azure Databricks environmentsMonitoring, incident management, troubleshooting, and performance tuningOperational governance and platform standards implementationDiscovery Zone & Migration SupportExperience enabling application deployment within DatabricksBI tooling integration and schedulingSupport for POSIT ...

develop a high-performing technical support team. Maintain Service Desk procedures, knowledge articles and operational documentation. Drive improvements across self-service, automation, knowledge management and user experience. Support the effective operation of the ITSM platform, including workflows, reporting and categorisation. Work closely with Cyber Security, Infrastructure, Engineering and wider … governance, compliance and security requirements. What We're Looking For Proven experience leading a Service Desk, Technical Support or IT Operations team. Strong people management experience, including performance management, coaching and workload allocation. Strong understanding of Incident, Request, Problem and Major Incident Management. Experience working with ...

development teams, and infrastructure specialists across a global follow-the-sun support model. Key Responsibilities Oversee day-to-day production support activities, including monitoring, incident management, and capacity planning Act as a key point of contact for issue resolution , liaising with traders, developers, infrastructure teams, and external vendors … trading venues (e.g. exchanges, ECNs, market data providers) Contribute to system design improvements , focusing on resilience, scalability, and performance optimisation Coordinate release and change management activities , ensuring robust deployment processes Participate in a shift-based rota (7am–6pm coverage) and on-call support , including occasional weekend work Collaborate with ...

experienced Site Reliability/Platform Engineer to automate and modernise its infrastructure for large-scale environments. You'll build Python-based automation around incident management, runbooks, and routine tasks, and integrate monitoring and ITSM platforms via APIs, to reduce toil and speed up incident response. This role ...

nowJob DescriptionSenior Calypso Software Developer - LondonOur Client is seeking a Senior Calypso Software Developer with 3 to 5 years experience.Calypso V14 as its Collateral Management system and are investigating introducing further business lines like cash management, FX and securities.The Client are looking to build a team of support … technical solutions.Deliver quality code changes according to timescales provided.Manage service integration and transition from CTB.Develop and conduct regression and NFR testingFollow the change and incident management process. ITIL preferredAct as Second, Third Line RTB escalationProvide regular updates regarding development progress.Mentor and support junior members of the teamMaintain ...

supporting complex technical decision-making. Driving engineering standards, quality assurance and best practice. Contributing to architecture, solution design and technical governance. Supporting production services, incident management and live operations. Ensuring solutions are resilient, observable and scalable. Delivering complex implementation work while maintaining strong stakeholder engagement. Producing and maintaining … Docker Compose. Kubernetes. Containerised application delivery and support. Leadership & Operations Technical leadership across multiple teams. Technical governance. Architectural decision support. Stakeholder engagement. Production support. Incident management. Live service operations. Experience acting as a technical authority. Security Active SC Clearance. Desirable Skills Python. Bash. Node.js. TypeScript. LocalStack. AWS AppConfig. ...

frameworks in place. Working with 1st Line colleagues from across the bank, but particularly those responsible for Information Security, IT, Operational Resilience and the management, storage and use of data, will provide independent assurance of the efficacy of the control environment and support the delivery of projects and transformational … awareness, skills and understanding across the bank. Key Responsibilities Security Governance, Policy & Reporting Cyber Security Security Awareness & Training Data Protection & Privacy IT Infrastructure Oversight Incident Management & Operational Resilience Corporate Responsibilities Read and follow all relevant company policies and procedures Adhere to all risk-related responsibilities applicable to your ...

Senior Information Security Analyst supports the day-to-day operations of the global Information Security program, with a focus on security alert triage, incident investigation, and operational effectiveness across the environment.This role is responsible for monitoring and responding to security alerts, performing assigned operational tasks, and optimizing security tooling … internal teams.* Analyze and validate potential security incidents, ensuring accurate classification, documentation, and escalation.* Perform daily operational information security tasks, including the management and resolution of ServiceNow incidents assigned to the Information Security team.* Support incident response efforts through investigation, coordination, and detailed documentation of findings.* Participate occasionally ...

deliver reliable operational support and feature delivery. The role requires strong Windows/Linux knowledge, scripting (PowerShell/Python) and experience in ITIL incident management within a financial services context. This is a full-time, on-site position in London. #J-18808-Ljbffr ...

/or Azure) Kubernetes, Docker, and cloud-native architectures CI/CD, Infrastructure as Code, and DevOps practices Production support, monitoring, observability, and incident management Experience with AI/ML frameworks such as PyTorch, TensorFlow, or JAX Exposure to LLMs, RAG, Agentic AI, model serving, or MLOps environments ...

background in Microsoft 365 support & engineering, demonstrating the following skills and experience: Extensive experience in second-line support, with a solid understanding of 365 incident management and resolution within secure public sector environments. Experience in diagnosing 365 issues, improving time-to-resolution, and creating resolution pathways to reduce ...

primarily PHP at Podfather) to review how the application talks to the database, ensuring migrations are a routine process rather than a risky event. Incident Management: Take a leading role in debugging complex database issues, managing incidents, and collaborating with support teams to share known workarounds. Required Skills ...

laboratory partners, suppliers and third-party providers. Drive the development of client-facing integrations and digital platforms. Establish robust data quality, monitoring, reporting and incident management capabilities. Lead technology initiatives supporting warehouse, logistics and fulfilment operations. Strengthen cybersecurity, governance, compliance and risk management frameworks. Identify opportunities … leading digital transformation and business-critical technology programmes. Strong understanding of cloud technologies, modern software architectures and cybersecurity. Experience implementing governance, compliance and risk management frameworks. Excellent stakeholder engagement and communication skills. Highly Desirable Experience within healthcare, diagnostics, laboratory services, life sciences, medical devices, health technology or other regulated ...

code tools (e.g. Terraform), CI/CD tooling (e.g. Jenkins, GitHub Actions), modern Java language features, and good practices for production support and incident management.SummaryLocation: Holborn - LondonType: Full time ...

supporting a foundation of tools and common services — including our managed Kubernetes clusters, observability tooling, and much more — while setting best practices around incident management and cost controls and empowering teams to build it, run it.The Principal Engineers work together as a unified team with a common goal … that will deliver on Beamery's strategyEngage with other Principal Engineers in setting and advocating company-wide standards for operational excellence, observability, reliability and incident responseTake a whole-company view of major incidents, identifying recurring themes and turning them into company-level investmentsOwn and evolve the platform and infrastructure ...

observability, using Datadog to make sure we find out about problems before our customers do. Take part in the operational work: migrations, upgrades, incident response and troubleshooting production issues, staying calm and methodical when it matters. Use AI tools creatively and fluently to amplify your impact, reaching … work, using Claude Code and agentic development workflows OpenTofu/Terraform for infrastructure definitions Open Policy Agent for policy as code Linear for project management, Notion for docs AWS for servers, databases and storage Cloudflare for CDN, queueing and workers Github and Github Actions for source control ...