Assess team dynamics, workflows and processes to identify bottlenecks, risks and inefficiencies. Provide recommendations to improve team effectiveness, resilience and overall programme performance. Experience, Skills & Qualifications Essential Certifications: ITIL Foundation v4 (minimum) Certifications: PRINCE2 Practitioner or equivalent (e.g., MSP, PMP) Experience: 8+ years leading complex, high-stakes programmes … national-scale government programmes. Stakeholder management: Excellent stakeholder management with government/public-sector clients and multi-organisation partners Skill: Superior communication, interpersonal, influencing and negotiation skills, with the presence and credibility to represent Janison at senior government, partner and executive level Client relationship & mentoring: Demonstrated experience building ...