CRM Optimisation Specialist
- Location
- Greater London, England, United Kingdom
drive CRM optimisation so users can apply the system consistently and effectively. Key Responsibilities Platform and System Management Align CRM systems with digital marketing, email and field-force engagement channels to support seamless customer journeys. Collaborate with Strategic Insights and Digital Human Health teams to deliver engagement and activity reporting … requirements, including structure, target and customer changes, ensuring updates are implemented and maintained within the system. Omnichannel and Reporting Align CRM systems with digital marketing, email and field-force engagement channels to support seamless customer journeys. Collaborate with Strategic Insights and Digital Human Health teams to deliver engagement and activity ...