Senior Technical Analyst
- Hiring Organisation
- Braintree District Council
- Location
- Braintree, Essex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
Senior Technical Analyst - The Role: You will provide high quality technical expertise across our ICT service, diagnosing, managing and resolving complex technical issues across Microsoft 365 products, networks, data management and core infrastructure. Working within the ITIL framework, you will resolve incidents and complete projects from design … improvement of recovery processes. Senior Technical Analyst - Key Responsibilities: - Diagnose, manage and resolve complex technical problems across ICT core infrastructure, data management, networks and Microsoft 365 - Manage liaison with third party suppliers and support contractors to ensure effective problem resolution - Log, prioritise and resolve incidents using ITIL ...