IT Support Engineer / Service Desk Analyst
- Hiring Organisation
- AWD online
- Location
- London, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 - £37,000 per annum
delivering a professional and visible onsite service. Working across hands-on and remote support, the IT Support Engineer/Service Desk Analyst will troubleshoot Microsoft desktop operating systems, support new starter and leaver requirements, manage ServiceNow tickets and resolve or escalate customer-specific business application issues. The IT Support … users and log and classify incidents and requests raised in person or through the ServiceNow ticketing system. Desktop Troubleshooting: Diagnose and resolve issues affecting Microsoft desktop operating systems. Starter and Leaver Support: Support new starter and leaver processes, including associated software and hardware requirements. Business Application Support: Troubleshoot ...