Service Desk Analyst
- Hiring Organisation
- Opus People Solutions
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
delivered in line with agreed expectations. * Proactively manage and update tickets to resolution, keeping users informed throughout. User Support * Support users across core systems (Microsoft 365, Devices and Business Applications). * Assist with onboarding and offboarding processes (account setup, access, equipment). * Deliver end-user support including … Essential Experience & Skills * Around 1 year of experience in a Service Desk or IT support role (or strong demonstrable aptitude). * Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). * Good understanding of Windows operating systems and desktop environments. * Strong troubleshooting and problem-solving skills. * Excellent ...