576 to 600 of 1,064 Microsoft 365 Jobs

service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other … application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training ...

strategic planning and deliver operational improvements that support business growth. Responsibilities : Lead and manage day-to-day IT operations across infrastructure, cloud platforms, EUC, M365 and application support. Oversee incident, problem and change management processes to ensure timely resolution and minimise service disruption. Manage relationships with key technology vendors … with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Preferred Skills : Experience supporting or overseeing Microsoft 365, Teams Telephony and end-user computing environments at scale. Managing application support operations within a complex business landscape including SaaS ...

person. Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and peripheral equipment. Support users with basic troubleshooting for EHR systems, Office 365, and other clinical and administrative software. Set up new user accounts, email access, and permissions following organizational policies. Onboarding equipment, system access … Experience in a healthcare or nonprofit environment preferred but not required Skills/Abilities Basic understanding of Windows and/or Mac operating systems, Microsoft 365, and network fundamentals. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Ability to manage multiple priorities ...

design Engage with customers to understand requirements, challenges and technical environments Design infrastructure and cloud-based solutions across areas such as virtualisation, networking and Microsoft technologies Support the creation of proposals, tenders (RFP/RFI/RFQ) and technical documentation Deliver presentations, workshops and technical discussions with customers Work … engineer, cloud engineer, technical consultant) Experience or exposure to customer-facing work, technical design or presales support Knowledge of technologies such as Microsoft (M365/Azure), virtualisation (VMware/Hyper-V), networking or data centre environments Strong communication skills with the ability to explain technical concepts clearly Commercial awareness ...

electronic and physical filing systems, supporting secure file lifecycle management Digital systems proficiency: Develop expertise in core digital platforms such as LawWare, Amiqus, BDP, Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams), and SharePoint. Assist with onboarding clients to digital systems and maintain digital templates and forms Digital … communication and collaboration: Actively use Microsoft Teams, Outlook, and SharePoint for internal communication, resource sharing, and collaboration. Support management of shared inboxes, digital calendars, and contribute to digital process guides First-line digital support: Provide basic support for software and digital tool queries within the office, escalating complex issues ...

similar environment Strong attention to detail and confidence working across multiple clients Good written communication skills, especially around reporting and client updates Confidence using Microsoft 365, particularly Excel and Word Exposure to SLAs, KPIs, incident management, ServiceNow, Jira, Zendesk, ITIL, Power BI, MSS, or XDR would ...

maintain the information systems. In order to be suitable for this role you must be an accomplished IT professional with demonstrable expertise supporting Microsoft 365, Active Directory and Windows Server and OS. Having an excellent communication style is a prerequisite for this role alongside prior experience ...

activities, asset inventories, and system configurations. Requirements Previous experience within an IT support or service desk role Good understanding of Windows operating systems and Microsoft 365 Basic networking knowledge Strong troubleshooting and communication skills Ability to manage multiple support requests effectively Full UK driving licence preferred Desirable ...

Skills & Experience Experience managing major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and private sector experience Familiarity with ITSM tools Microsoft 365 knowledge (Teams, SharePoint) Strong communication skills Documentation and reporting capability Understanding of Incident and Problem Management ITIL awareness or certification ...

Skills & Experience Experience managing major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and private sector experience Familiarity with ITSM tools Microsoft 365 knowledge (Teams, SharePoint) Strong communication skills Documentation and reporting capability Understanding of Incident and Problem Management ITIL awareness or certification ...

languages are an advantage. You have strong organisational and multitasking ability with attention to detail. You have experience using CRM systems (Salesforce preferred) and Microsoft 365 tools, particularly Excel or Power BI. You have analytical mindset with curiosity and a drive for improvement. You can meet deadlines ...

logistics and delivery, providing clear and timely updates. Continuous Improvement: Identify opportunities to streamline processes and improve efficiency within the logistics function Microsoft O365: Advanced proficiency in Excel and experienced in utilising a range of enterprise systems, including SAP. Join Capita - Where Innovation Meets Opportunity Capita is a dynamic ...

twice a month to our Theale, Reading office. Desirable: Knowledge of the operation of Windows domains. IT Security including Cyber Essentials Plus. Knowledge of Microsoft 365 cloud environments. Some understanding of Linux operating systems. Understanding of the concepts of virtualization and containerization. Qualifications: IT qualification is desirable ...

About Us Changing Social is a people‐first Microsoft consultancy specialising in AI Workplace Transformation. We help organisations move beyond experimentation and make AI a practical, trusted and repeatable part of everyday work. We design and deliver solutions across Microsoft 365, Copilot, Copilot Studio, Power Platform … multiple client engagements Leading discovery to define outcomes, success metrics and delivery approach Designing and building solutions using Power Apps, Power Automate, Dataverse and M365, including integrations via APIs/connectors Working confidently with Microsoft Fabric to support analytics, reporting and AI‐ready data foundations Building Copilot Studio agents ...

years’ experience in a Service Desk or 1st Line Support position, preferably within an MSP environment Strong skills in administering and troubleshooting Office 365 Excellent written and verbal communication abilities A professional and approachable attitude, with the ability to stay effective under pressure Knowledge of networking and firewalls ...

networking, cybersecurity, and backups Experience supporting ERP or manufacturing systems Excellent communication and stakeholder management skills Desirable Manufacturing or engineering industry experience Knowledge of Microsoft 365, Azure, or cloud platforms IT or cybersecurity certifications Whats on Offer Permanent position with hybrid working (3 days onsite/ ...

external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote ...

Zones & enterprise cloud frameworks Hands-on with IaC + CI/CD (YAML) Scripting skills (PowerShell, Azure CLI, Bash, or Python) Good knowledge of Microsoft 365 Exposure to DevSecOps practices Azure certifications (Architect/DevOps) are a big plus Click apply or get in touch with ...

setup, deployment, and repair of workstations, laptops, and mobile devices (iOS/Android) System Administration: Managing user accounts and licensing within Active Directory and Microsoft 365/Exchange Online Operational Support: Managing AV/meeting room setups and implementing desk moves or hardware changes as required Documentation ...

with clients The ability to work to deadlines and under pressure Problem solving attitude Analytical mindset Required Skills & Qualifications Experience using Windows 11 and O365 Engaging personality and strong communication skills Articulate with an excellent telephone manner Lateral thinker, team player, self-starter, and friendly Ideal Requirements Degree educated ...

Previous customer service experience Any commercial experience on a Service Desk or in Desktop Support is a bonus Familiarity with Windows 10 and Office 365 is desirable Strong verbal and written communication skills A proactive attitude and willingness to take ownership of issues Why Join Us? This role ...

looking for someone who is hands-on, reliable, and confident working in a fast-paced environment. You should have: Experience with Microsoft 365 , Intune , and Freshdesk Strong troubleshooting and technical support skills Experience supporting remote users Previous involvement in technical projects or system rollouts Knowledge or experience ...

Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment. Strong technical knowledge across Microsoft 365, Azure/Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices. Excellent communication skills with the ability ...

fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Desirable skills: Windows 11 and Office 365 Basic networking concepts LAN/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP ...

fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Desirable skills: Windows 11 and Office 365 Basic networking concepts LAN/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP ...