176 to 200 of 459 Performance Management Jobs in London

equipment and service suppliers. Working closely with internal stakeholders and supplier partners, the role will help ensure robust commercial governance, accurate reporting, effective supplier management and the successful delivery of initiatives that improve operational efficiency and support restaurant performance. The role combines strong analytical capability with a passion … Operations, Technology, Finance and wider Supply Chain colleagues to support reliable equipment, effective services, strong commercial governance and value for the system. Through supplier management, data-led decision making and continuous improvement, the team helps restaurants operate effectively while supporting longer-term business priorities. Duties Commercial Governance & Financial Control ...

delivery and continuous improvement of core enterprise technology services, ensuring high-quality, reliable and user-focused services across WPP. The role will own service performance, service management, and the service desk, while also leading key vendor and partner relationships to deliver strong operational outcomes and a consistently positive … What you'll be doing: Service Delivery LeadershipLead the end-to-end delivery of core services, inc. overseeing the Service Desk and owning Service Management to ensure stable, secure and reliable services for colleagues across WPP.Own operational service performance, with clear accountability for service quality, availability, responsiveness, resilience ...

London is seeking a Senior Reporting Manager to join our Project Controls team. You will drive the delivery and continuous improvement of reporting, performance management, and management insight across a major infrastructure programme in the nuclear sector. You will lead the development of reporting products and dashboards ...

This role involves driving new business development, establishing strong partner relationships, and engaging internal resources to create brand awareness. The Sales Manager oversees pipeline management, delivers effective sales presentations, and schedules customer appointments to ensure successful sales outcomes. Role Description Manage all sales activities with a focus on meeting … Sales Targets Build a professional sales development representative team (recruit, hire, and train new employees) Manage a professional sales team and oversee performance, coach, motivate, and mentor the team Execute Sales Motions, Campaigns, and drive exponential growth Drive sales strategy to develop new business with existing customers, and acquire ...

This role involves driving new business development, establishing strong partner relationships, and engaging internal resources to create brand awareness. The Sales Manager oversees pipeline management, delivers effective sales presentations, and schedules customer appointments to ensure successful sales outcomes. Role Description Manage all sales activities with a focus on meeting … Sales Targets Build a professional sales development representative team (recruit, hire, and train new employees) Manage a professional sales team and oversee performance, coach, motivate, and mentor the team Execute Sales Motions, Campaigns, and drive exponential growth Drive sales strategy to develop new business with existing customers, and acquire ...

data delivery, analytics and data science capabilities in Operations. It leads a 5‐person data science team to leverage advanced analytics for operational performance, including on‐time performance, cost efficiency and customer satisfaction. Job Purpose Responsibilities include: Leadership & Team Management – Mentor and develop the data science team … foster a high‐performance culture and ensure best practices in modelling, experimentation and deployment. Data Science & Advanced Analytics – Design and implement predictive and prescriptive models for airline operations, applying machine learning, optimisation and statistical analysis to large, complex data sets. Translation of Business Problems – Convert business challenges into analytical ...

looking for an experienced E-Commerce Data & Analytics Manager to lead how data is leveraged to enhance customer experience and drive commercial performance across our digital channels, including Amazon and DTC. This is a hands‐on role for someone who thrives on turning complex data into clear, actionable insights. … build intuitive dashboards, streamline reporting, and enable teams to make faster, better decisions grounded in reliable E‐Commerce performance data. You’ll play a critical role in shaping a scalable and automated data ecosystem, ensuring data accuracy, consistency, and accessibility to support a fast‐growing digital business. Acting ...

flows, automation, and self-service experiences CRM and enterprise system integrations Agent workspace configuration and optimisation Proactive outbound engagement strategies Reporting, interaction data, and performance insights Experience with AI-driven CX capabilities is highly desirable, including: Enlighten Autopilot – AI-powered virtual agents that elevate self-service and guide customers … knowledge Enlighten AI – delivering insights across the end-to-end customer journey to optimise operations, engagement, and satisfaction Workforce Engagement & Experience Optimisation: Workforce Engagement Management (WEM), leveraging AI-driven insights, automation, and analysis to augment agent performance and enhance customer experiences Quality management, speech and interaction analytics ...

consistently design, deploy, support and manage estate-wide standardised audio-visual, unified communications and collaboration technology solutions. This role is focused on the management and development of our industry-leading Managed Onsite Services and Client Service Management divisions which support that enterprise technology landscape. We are looking … Managers and an ever-growing Managed Onsite (MOS) portfolio of 500 resources. The successful candidate will collaborate cross-functionally with key stakeholders including project management, technical, support services and service delivery and you will lead a team who are key points of contact for all enterprise customers – managing client ...

QUALIFICATIONSUndergraduate degree required, preferably in a field related to business 3+ years of External Worker program or project management experience Expertise in external workforce models, including onboarding, renewal, and offboarding processesExperience managing third-party providers, including performance management against SLAs and KPIsStrong relationship management skills, with … interpersonal skills, with the ability to influence and collaborate across diverse teamsWHO YOU'LL WORK WITHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity ...

Hammersmith (London), UK, England, United Kingdom Trending Job Description Vice President Account Management – Comms & Media, EMEA (Hammersmith - on-site) Who Are We Hansen (ASX: HSN) is a global provider of software and services to the telecoms and pay-media vertical, and also the energy & water industries. With our award … than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies ...

from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security. The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible … effectiveness of account operations, and for leveraging data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while ...

Overview Insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. The Growth Marketing Manager will drive growth strategy and execution within the Data + Analytics business unit, focusing … user engagement, product adoption, and customer lifetime value. Manage third‐party activities (webinars, content syndication, vendor partnerships) and coordinate with stakeholders to maximize ROI. Performance Measurement & Optimization Monitor campaign performance and report key metrics (MQLs, pipeline generation, bookings, conversion rates). Analyze marketing metrics to uncover performance ...

delivery of nexfibre’s business intelligence and analytics framework, enabling the organisation to make informed, data‐driven decisions. This role oversees reporting, data management, and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It defines, tracks and analyses … service KPIs, validates operational and financial performance, and ensures data integrity across nexfibre and VMO2 processes. The Manager also develops analytical capabilities across all business functions and drives a consistent, governed approach to data and performance reporting. Key Accountabilities Business Intelligence Leadership & Strategy – develop and execute nexfibre ...

from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security.The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible for overseeing … effectiveness of account operations, and for leveraging data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while ...

delivery structures. Learning Strategy & Design: Ability to develop training strategies, learning pathways, materials and delivery approaches for diverse user groups and capability levels. Stakeholder Management: Strong experience engaging senior stakeholders, programme teams, SMEs and cross-functional delivery teams across multiple organisations or departments. Delivery & Performance Management: Ability … services, platforms, processes or operating models. Experience of train-the-trainer, blended learning and large-scale user adoption approaches. Familiarity with Agile delivery, change management and adoption methodologies. Recognised qualification in Learning & Development, Change Management, Agile, Project/Programme Management or similar. Security Clearance: Willing and eligible ...

client, a leading vendor of OSS/BSS software to Telecoms Service Providers, is looking for a VP of Account Management to lead a small team (of around 5) to handle complex (multi-million USD renewals) and grow additional revenue streams from existing accounts. The VP of Account Management will be responsible for the relationships with key clients as well as overseeing the day-to-day activities of our Account Management (AM) team in the region. The client is looking for candidates who can generally be in their London office when they are not traveling. Duties/ ...

ensure GTM excellence. The ideal candidate will have a strategic mindset, strong operational capabilities, comfortable with data and a proven ability to elevate sales performance through enablement programs on scale. Critical skills required: Sales Enablement & GTM Strategy – Ability to execute programs that align with business goals and drive sales … Strong skills in organizing and maintaining high-impact sales content and collateral with the support from product. Data Analysis & Reporting – Ability to interpret sales performance data and generate actionable insights. Cross-Functional Collaboration – Experience working closely with Sales, Marketing, Product, Customer Success, and Operations to drive alignment. Communication Skills ...

industry-specific solutions, and leading large consulting teams. The role combines deep Quality Engineering expertise, business consulting, AI-led innovation, portfolio governance, client relationship management, and practice leadership to deliver measurable business outcomes and sustained account growth. Key Responsibilities: Executive Consulting & Strategic Transformation Leadership Serve as a trusted advisor … Testing, and Cloud Validation. Ensure alignment of delivery outcomes with business objectives, contractual commitments, and customer success metrics. Drive portfolio planning, resource strategy, capacity management, risk governance, and financial performance management. Lead steering committee reviews, executive governance forums, and strategic account reviews. Enable cross-program standardization, reusable frameworks ...

Asset & Wealth Management - Engineering Manager, Marcus Mobile - Vice President - London Job Description Overview We are seeking an experienced Engineering Manager to lead a team of software engineers responsible for delivering mobile technology solutions that support critical business capabilities across the firm. The successful candidate will combine strong technical leadership … with people management, delivery execution, and stakeholder engagement. They will work closely with engineering teams, product partners, and business stakeholders to drive the development of secure, scalable, and high-quality mobile applications. Responsibilities Lead and develop a team of software engineers through coaching, mentoring, performance management ...

workforce planning initiatives across an evolving international organisation. Support leaders through difficult organisational decisions, including restructures, redundancies, role changes and broader transformation programmes. Strengthen performance management and organisational performance, developing pragmatic frameworks suited to a fast-moving environment. Lead and influence talent planning, succession, critical-role identification … leadership capability initiatives. Partner on reward and compensation decisions, including bonus structures, promotions and the connection between goals, performance and reward. Help shape leadership development, culture and broader organisational effectiveness. Use engagement, retention and wider People data to identify organisational health issues and make evidence-based recommendations. Contribute ...

directorates and supporting functions (e.g. Finance, Digital, People, Procurement) to enable progress. Communicate clearly and credibly, providing updates, insights and recommendations to leadership. Resource & performance management Manage delivery resources, including internal teams and third-party suppliers where required. Track and report on performance metrics including time, cost … experience in business problem solving, including evaluation of trade-offs and solution development. Experience managing strategic change initiatives is essential. Project, programme or portfolio management experience is desirable. Degree or equivalent experience preferred. Skills and capabilities Strong stakeholder management and influencing skills, including engagement at senior levels. Excellent ...

dedicated to supporting PR, Communications and Marketing professionals. We deliver leading-edge innovation, human expertise, and unmatched media reach in a suite of media management, monitoring and analysis solutions that support every stage of the communications cycle. Our unified platform and services enable our customers to make fast, accurate … revenue, and consistent forecasting accuracy. This role combines hands‐on sales leadership, strategic execution, and people development. The successful candidate will build a high‐performance, data‐driven sales culture aligned with modern sales best practices, while navigating the nuances of the market. They will play a critical role ...

Design, standardise and continuously improve operational processes across Enterprise Technology teams. Lead initiatives that improve efficiency, scalability and productivity, embedding operational rigour in change management, tooling and workflow adoption. Track execution against strategic objectives Group-wide, proactively identifying and closing risks and gaps. SVP Executive Partnership … Enterprise Technology and stakeholders across Finance, HR, Legal, Procurement and the wider Group on operational matters such as budgets and long-term planning. Financial, Performance & KPI tracking Partner with Finance on budgeting, variance analysis and long-range financial planning. Optimise capacity allocation across teams, programmes and strategic initiatives, including ...

Asia. For more information, visit www.greyorange.com . Our Solutions The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites … reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy ...