1 to 25 of 109 Performance Management Jobs in the UK

Capacity & Performance Manager - DV Cleared 12-Month Contract | South West | £600 to £700 per day (DOE) | Outside IR35 We are seeking an experienced Capacity & Performance Manager to join a high-profile programme in the South West. This is a 12-month contract , paying … with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across complex IT infrastructure and services. Develop ...

Sellick Partnership are currently partnered with a public sector organisation who are seeking an experienced Business Intelligence and Performance Officer to join their established Communities and Homes function. This is an excellent opportunity for an experienced data and performance professional to join a complex public sector environment, supporting … housing and property services through business intelligence, performance reporting, data analysis and service improvement. The role will work closely with managers and senior stakeholders, providing accurate and meaningful insight to support operational planning, financial management, regulatory requirements and strategic decision-making. What you will be doing ...

Capacity Manager - UK Wide (Hybrid) £50-52,000 + Benefits IT Capacity Manager you will be responsible for leading the Capacity and Performance Management practice, ensuring that IT services, infrastructure, and supporting resources deliver agreed levels of performance in a cost-effective and sustainable manner. You will … establish and maintain capacity management processes, monitor service and resource utilisation, produce forecasts and trend analysis, Experience Proven experience in IT Service Management, with significant expertise in Capacity and Performance Management within complex enterprise IT environments. Strong understanding of ITIL best practices, particularly Capacity and Performance ...

experienced IT Supplier Manager to join a Digital Information function supporting highly sensitive MOD, aerospace and defence programmes . This is a key supplier management role, responsible for supporting the development and execution of the IT supplier strategy and management framework. You will work closely with Digital Information … leadership, Procurement, Finance, Service Management and wider business stakeholders to ensure suppliers deliver against agreed commercial, operational and service expectations. The Opportunity As IT Supplier Manager, you will support the end-to-end IT supplier lifecycle , from supplier identification and evaluation through procurement, contract negotiation, performance management ...

Working Pattern: Hybrid - 3 days per week on-site Industry: Public Sector - International Education We are recruiting a commercially minded Performance Manager to join a large international organisation and help improve the performance of a growing portfolio of digital products and services. This is a high-impact role … someone who enjoys using data to answer important commercial and strategic questions. Where is performance improving? What is driving growth? Where are customers disengaging? What should be measured? Where should investment be prioritised? How should products be priced and developed to deliver stronger customer and commercial outcomes? The Performance ...

falls inside IR35 so you will need to work through an umbrella company for the duration of the contract. You will own the proactive management of service health, operational resilience and future service demand across the Service Management operating model. The role provides governance and coordination for Event … Management, Availability Management, Capacity Management and Service Continuity Management, ensuring that services remain reliable, scalable and recoverable as users, suppliers, locations and business requirements evolve. You must have significant experience managing Availability, Capacity, Service Continuity or Event Management practices within a complex enterprise or managed ...

directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. The role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels … drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management ...

Division to develop a culture that sustains excellence in the successful delivery of Digital projects. The post holder will be responsible for the project management and implementation of elements of the Trust's Division of Specialist Care Digital Programme, in adherence to Chelsea and Westminster NHS Foundation Trusts … strategy. This includes responsibility for multiple cross site projects working with Digital Operations, Innovation, Performance and Information Teams, using PRINCE2 project management methodology and other relevant standards as appropriate. Main duties of the job The post holder will manage projects within time, budget and scope tolerances, ensuring congruence ...

Eyes Only Overview Our client, a leading organisation within the defence and security sector, is seeking a Programme Manager with strong IT supplier management expertise to support strategic supplier governance and service delivery. The role offers the opportunity to work within a highly regulated aerospace and defence environment, based … strategy in alignment with business, technology and value stream objectives Manage the end-to-end IT supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics ...

Senior Infrastructure Engineer Gloucester £55-70k DOE Monday-Thursday 08:00-16:30 and Friday 08:00-15:00 Line Management (2 Engineers) The Senior IT Infrastructure Engineer is responsible for managing and optimising the global IT infrastructure, with primary focus on the UK region, and for acting … senior technical lead and principal escalation point within the UK IT team, providing hands-on expertise across infrastructure and security. Team Leadership and Line Management: Provide line management for two UK-based engineers (IT Infrastructure and Support Engineer and IT Support Technician), including objective setting, performance management ...

technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest … will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding ...

Jacobs employee but may also include periods of time working with both Network Rail (the client Jacobs works alongside as part of the Programme Management Organisation) and a number of employees from other rail businesses which form Alliances and make up the Programme Delivery Organisations. Jacobs is ever evolving … individual. Examples of previous roles are provided below. What could be your role be on TRU? Role - RSI - Assistant Project Manager: The Contract Management Team are a client facing team responsible for engaging with the client (Network Rail) and liaising with both them and the Jacobs Teams to ensure ...

join our team on an initial 6-month contract in Reading. You will support the definition and delivery of the IT supplier strategy and management framework , working closely with Digital Information leadership, business stakeholders and external suppliers. The role covers the full supplier lifecycle, including supplier selection, procurement, contract … negotiation, performance management and offboarding. Key Responsibilities Support and execute the IT supplier strategy in line with technology and Value Stream roadmaps. Manage key relationships between internal stakeholders and IT suppliers. Support tender processes, commercial negotiations and contract renewals. Manage day-to-day supplier performance against SLAs ...

join our team on an initial 6-month contract in Reading. You will support the definition and delivery of the IT supplier strategy and management framework , working closely with Digital Information leadership, business stakeholders and external suppliers. The role covers the full supplier lifecycle, including supplier selection, procurement, contract … negotiation, performance management and offboarding. Key Responsibilities Support and execute the IT supplier strategy in line with technology and Value Stream roadmaps. Manage key relationships between internal stakeholders and IT suppliers. Support tender processes, commercial negotiations and contract renewals. Manage day-to-day supplier performance against SLAs ...

Skills You'll Need: Mandarin andEnglish fluent.Solid infrastructure planning and implementation, server room management, virtualization platforms, network and storage administration, system monitoring, assets management, disaster recovery planning, and IT security compliance. Your New Salary: Competitive Depending on experience Fully office based Start: ASAP Permanent Reports to: Deputy Head … Mandarin speaking IT Junior Engineer - What You'll be Doing Each Day: Conduct IT infrastructure management, production operation management, IT asset management, business continuity management, disaster recovery, network management, vendor and third-party management, IT project management related tasks, and perform as Tier ...

needs into practical technology-enabled outcomes. Technology & Innovation Delivery Design, configure, test, and support legal technology solutions, including: Document automation Workflow automation Contract Lifecycle Management (CLM) Matter and document management systems AI and productivity tools Low-code/no-code platforms Support innovation initiatives, pilots, proof-of-concepts … enhance user experience. Stay informed of emerging LegalTech and AI trends and recommend improvements. Data, Governance & Quality Use data and insights to measure adoption, performance, and business value. Support testing, quality assurance, and release activities. Ensure solutions align with security, privacy, compliance, and governance requirements. Maintain documentation, playbooks ...

needs into practical technology-enabled outcomes. Technology & Innovation Delivery Design, configure, test, and support legal technology solutions, including: Document automation Workflow automation Contract Lifecycle Management (CLM) Matter and document management systems AI and productivity tools Low-code/no-code platforms Support innovation initiatives, pilots, proof-of-concepts … enhance user experience. Stay informed of emerging LegalTech and AI trends and recommend improvements. Data, Governance & Quality Use data and insights to measure adoption, performance, and business value. Support testing, quality assurance, and release activities. Ensure solutions align with security, privacy, compliance, and governance requirements. Maintain documentation, playbooks ...

Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT environments. Strong understanding … SIAM principles and managing services across multiple suppliers. Ability to analyse capacity, utilisation, performance, and demand data to identify trends, risks, constraints, and optimisation opportunities. Experience producing capacity forecasts, service performance reporting, and presenting insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident ...

with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage … cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand forecasting to support successful project and programme delivery. Ensure the availability, performance, and security of the infrastructure platform in line with contractual SLAs. Oversee day-to-day operations across all technology domains, ensuring consistent and secure ...

with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage … cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand forecasting to support successful project and programme delivery. Ensure the availability, performance, and security of the infrastructure platform in line with contractual SLAs. Oversee day-to-day operations across all technology domains, ensuring consistent and secure ...

facing SaaS products used by thousands of businesses. This is a leadership-first role, with approximately 80-90% of your time focused on people management, performance, coaching, mentoring and team development. You'll be responsible for creating a high-performing engineering environment, setting clear objectives, overseeing performance management processes and supporting the career progression of engineers within your team. You'll remain close enough to the technology to provide technical leadership, support architectural discussions and conduct code reviews within a TypeScript environment. The business has embraced a mature DevOps culture where engineering teams own products ...

then potential to go perm) London/Hybrid Circa £55,000 Purpose of the Role Sterling Williams are working alongside a great Investment Management firm based in the heart of the city. The Team Lead, is responsible for leading the Client Static Data team, ensuring the accurate, timely … data integrity, supporting operational efficiency and ensuring an excellent experience for clients, advisers and internal stakeholders throughout the client lifecycle. Key Responsibilities Leadership & People Management Lead, motivate and develop the Client Static Data team. Set clear objectives and performance expectations. Conduct regular one-to-ones, coaching sessions ...

join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within our client, driving service excellence, operational performance, customer satisfaction … strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution. ...

join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within our client, driving service excellence, operational performance, customer satisfaction … strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution. ...

join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within our client, driving service excellence, operational performance, customer satisfaction … strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution. ...