Customer Success Director
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
feedback to influence product strategy and service improvements. Contribute to revenue retention, customer satisfaction, and overall portfolio growth through effective customer engagement. Required Skills 8+ years of experience in Customer Success, Account Management, Client Services, or similar customer‐facing roles within enterprise software/SaaS environments. Proven success managing … Customer Success frameworks using customer health and adoption data. Experience leading customer transformation initiatives, including cloud adoption, SaaS migrations, or platform modernization. Excellent communication, presentation, and relationship‐building skills across technical and business audiences. Strong analytical and problem‐solving capabilities with a proactive approach to risk management. Experience ...