Senior Analyst, Technology Operations and Service
- Hiring Organisation
- National Grid
- Location
- Bristol, UK
- Employment Type
- Full-time
About Us The Problem Management team is responsible for delivering robust and effective problem management across the National Grid IS Ecosystem resulting in the provision of stable and reliable IS Services to the National Grid business. The Senior Problem manager role will be to lead … following on from Major Incidents) or through proactive trend analysis and monitoring â?¢ Ensuring RCA Corrective actions get implemented, by working with other Service Management disciplines in IT Service Management and our eco vendor partners. â?¢ Provide notification of Problem records, workarounds and known error solutions. ...