IT Manager – Contract - £350 p/d - London
- Hiring Organisation
- Ashdown Group
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £350.00 - £400.00 per day
Support Manage end-to-end IT support through Zendesk, including triage, SLAs and escalation. Lead technical onboarding and offboarding. Use ticket trends to identify process improvements, recurring issues and opportunities for self-service. Compliance & Governance Maintain and extend ISO 27001 controls across IT. Produce the evidence required to sustain … someone who: Is proactive about security and compliance while remaining excellent at user support and problem resolution. Has strong documentation and process-management skills and can balance multiple priorities effectively. Is comfortable picking up a running IT function quickly and operating independently from the outset. Takes a practical, hands ...