226 to 250 of 1,488 Root Cause Analysis Jobs in the UK excluding London

Remote Senior Customer Support Specialist

Location
Milton Keynes, Buckinghamshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Recognize recurring patterns in customer issues and advocate for improvements … Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support team to resolve tickets in escalated queues. Share ...

Remote Senior Customer Support Specialist

Location
Musselburgh, East Lothian, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Recognize recurring patterns in customer issues and advocate for improvements … Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support team to resolve tickets in escalated queues. Share ...

Remote Senior Customer Support Specialist

Location
Shoreham-By-Sea, Sussex, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Recognize recurring patterns in customer issues and advocate for improvements … Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support team to resolve tickets in escalated queues. Share ...

Software Compliance & Assurance Engineer

Location
Gloucester, England, United Kingdom
assurance activities throughout the engineering lifecycle. Plan, conduct and support internal and external audits. Ensure compliance with applicable quality standards, processes and procedures. Conduct root cause investigations and support corrective action activities. Work with programme teams to identify and drive continuous improvement opportunities. Support supplier and subcontractor quality … development lifecycles and software quality assurance methodologies. Experience working within highly regulated or safety-critical environments. Strong stakeholder management and influencing skills. Experience conducting root cause analysis and driving process improvement initiatives. Desirable Experience Defence, Aerospace, Aviation, Maritime or other highly regulated industries. Knowledge ...

Software Compliance & Assurance Engineer

Hiring Organisation
ARM
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 - 58,000 Annual
assurance activities throughout the engineering lifecycle. Plan, conduct and support internal and external audits. Ensure compliance with applicable quality standards, processes and procedures. Conduct root cause investigations and support corrective action activities. Work with programme teams to identify and drive continuous improvement opportunities. Support supplier and subcontractor quality … development lifecycles and software quality assurance methodologies. Experience working within highly regulated or safety-critical environments. Strong stakeholder management and influencing skills. Experience conducting root cause analysis and driving process improvement initiatives. Desirable Experience Defence, Aerospace, Aviation, Maritime or other highly regulated industries. Knowledge ...

Remote Senior Customer Support Specialist

Location
High Wycombe, Buckinghamshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Southampton, Hampshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Menstrie, Clackmannanshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Wrexham, Denbighshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Wincanton, Somerset, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Buxton, Derbyshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Newport, Monmouthshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Beith, Ayrshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
St Albans, Hertfordshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Musselburgh, East Lothian, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Shoreham-By-Sea, Sussex, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Hiring Organisation
Olo
Location
Highland, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Royal Leamington Spa, Warwickshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Location
Ashton-Under-Lyne, Lancashire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Hiring Organisation
Olo
Location
Redcar and cleveland, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Remote Senior Customer Support Specialist

Hiring Organisation
Olo
Location
West yorkshire, United Kingdom
Service Level Agreements (SLAs), and other efficiency metrics. Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns … customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. At times, collaborate across the Support ...

Supply Chain Planning Systems Lead - M/F/D

Location
Maidenhead, England, United Kingdom
test environment before controlled migration to production Administer system updates and clearly communicate business impact, timing, and required actions to stakeholders Perform structured root-cause analysis of replenishment and inventory variances and implement corrective improvements Escalate complex system issues to the solutions provider with clear problem statements … plus) Good MS Excel knowledge and comfort working with structured data; familiarity with BI/reporting tools is advantageous Good analytical and root-cause problem-solving understanding, paired with the expertise to interpret system outputs and identify configuration or data drivers Experience in supporting users, providing training ...

Technical Service Lead

Hiring Organisation
Smartbox Assistive Technology
Location
Malvern, Worcestershire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£50,000
motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

Technical Service Lead

Hiring Organisation
Smartbox Assistive Technology
Location
Wells, Somerset, UK
motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

Engineering Manufacturing Lead

Hiring Organisation
Contechs Consulting
Location
Chirk, Wrexham, Clwyd, United Kingdom
Employment Type
Contract
Contract Rate
£39.10/hour PAYE
engineering and maintenance activities. Lead the implementation of lean tools and methodologies including 5S, Kaizen, Value Stream Mapping, SMED, TPM (Total Productive Maintenance), and Root Cause Analysis (RCA). Identify and eliminate waste in engineering processes, reducing downtime, material costs, and inefficiencies. Establish and track KPIs aligned … team. Plant Reliability & Continuous Improvement Own the plant's asset management strategy, ensuring long-term reliability and lifecycle cost optimisation. Lead failure investigations and root cause analyses for significant breakdowns, implementing corrective and preventive actions. Drive capital expenditure (CapEx) projects for equipment upgrades, replacements, and process improvements. Collaborate ...