1 to 25 of 521 Root Cause Analysis Jobs in the UK excluding London

Incident Manager

Hiring Organisation
Vitality
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis, SLA compliance Technical Knowledge – Applications, infrastructure, monitoring tools, quick tech adoption Communication – Clear, timely updates to technical and non-technical … lead investigations, and ensure timely, accurate updates to stakeholders. The role also covers proactive and reactive Problem Management, using tools for monitoring, triage, root-cause analysis, trend detection, and reporting. Key Actions Monitor and drive incidents to closure, escalating when needed Assess severity and manage major incidents ...

BI Engineer

Hiring Organisation
JD.COM
Location
Slough, Berkshire, UK
Employment Type
Full-time
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

Customer Resolutions Advocate

Hiring Organisation
Zellis
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers … Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well ...

Reliability Engineer

Hiring Organisation
City Elite Transaction Services Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £130,000 per annum
upgrading and patching Solace appliances and software brokers in production Ability to build and deploy Solace infrastructure from scratch (appliance setup, redundancy configurations) Log analysis expertise - reviewing Solace logs, identifying anomalies, and performing root cause analysis 24/7 production support experience in enterprise environments …/scripting skills (Bash/Python) Financial services background preferred The Role: Administer Solace appliances/brokers (on-prem & cloud) Production support, incident response, root cause analysis System monitoring, capacity planning, performance tuning WAN optimization for low-latency messaging Automation and documentation ...

IT Change manager

Hiring Organisation
Pontoon Solutions
Location
Slough, Berkshire, UK
Employment Type
Full-time
Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

IT Change Manager Associate Vice President

Hiring Organisation
Pontoon
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

Prisma Browser Deployment Specialist, Professional Services

Hiring Organisation
Palo Alto Networks
Location
Slough, Berkshire, UK
Employment Type
Full-time
recommend, and resolve potential issues or areas for security posture improvement. Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution. Document and Transfer Knowledge: Create high-quality, customer-specific … customer environments, driving deployment to successful completion. Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis). Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical ...

Platform Engineer - aws

Hiring Organisation
Reed Technology
Location
Bristol, United Kingdom
Employment Type
Permanent
Salary
£70000 - £75000/annum
tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven … Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact ...

Platform Engineer

Hiring Organisation
Reed Technology
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven … Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact ...

Platform Engineer - aws

Hiring Organisation
Reed Technology
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven … Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact ...

Platform Engineer - AWS

Hiring Organisation
Reed
Location
Milton Keynes, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum, Inc benefits
tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven … Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact ...

3rd Line Support Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
escalation for the service desk while working closely with the infrastructure and networking teams. You’ll take ownership of high-impact issues, lead on root cause analysis, and play a key role in designing and improving client environments. This is a client-facing role, so clear communication … across Windows Server, Microsoft 365, Azure, and virtualised environments Performing advanced configuration and troubleshooting of firewalls, WAN/LAN, backups, and DR Carrying out root cause analysis and implementing long-term fixes Creating and maintaining high-quality technical documentation Mentoring 1st and 2nd Line engineers and raising ...

Senior Manager, Data Centre Operations

Hiring Organisation
AirSearch
Location
Slough, Berkshire, UK
Employment Type
Full-time
building services. Infrastructure & Risk Management Ensure all critical systems are maintained to world-class standards, following rigorous preventive and corrective maintenance programmes. Lead root-cause analysis, incident response, and post-incident reviews for all operational events. Maintain operational risk registers, capacity planning, and resilience strategies. Governance, Compliance … Generator systems, fuel delivery, and synchronisation controls Electrical Protection Systems (EPS), load testing and discrimination studies Grounding/earthing systems and power quality analysis Familiarity with N+1, 2N, and 2N+1 electrical architectures Mechanical & Cooling Systems CRAC/CRAH units, chilled water systems, DX cooling and adiabatic cooling Chillers, pumps ...

Development Lead

Hiring Organisation
Michael Page Technology
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £95,000 per annum
Description RESPONSIBILITIES Platform Ownership & Stability Own the production environment end-to-end: performance, stability, and availability. Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures. Approve production releases, ensuring testing adequacy and adherence to change-management processes. Development & Tooling Take full … RESPONSIBILITIES Platform Ownership & Stability Own the production environment end-to-end: performance, stability, and availability. Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures. Approve production releases, ensuring testing adequacy and adherence to change-management processes. Development & Tooling Take full ownership ...

Network Aftersales Coach

Hiring Organisation
MSX International
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
deliver improved customer satisfaction and commercial performance. Ensuring service levels are maintained to the client by consistently applying the coaching structure, using agreed analysis tools and presenting a professional image. Role Purpose To work with Retailers within the Volkswagen Group network to support improvements across a number … part of a team to: Deliver improvements in a number of aftersales based Key Performance Indicators Working with business management and staff to root cause areas of underperformance and coach improved techniques in: Customer Satisfaction Commercial performance (EVHC) Customer preparation and Technical Pre Plan Team working and communication ...

Quality Assurance Non-Conformance Manager

Hiring Organisation
MBDA
Location
Henlow, Bedfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

Quality Assurance Non-Conformance Manager

Hiring Organisation
MBDA
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

Quality Assurance Non-Conformance Manager

Hiring Organisation
MBDA
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

Quality Assurance Non-Conformance Manager

Hiring Organisation
MBDA
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

Customer Experience Engineer

Hiring Organisation
Granola
Location
Slough, Berkshire, UK
Employment Type
Full-time
through solutions and gathering detailed context Collaborate closely with product engineers to identify, document, and escalate bugs, providing detailed technical context Identify patterns and root causes in technical issues, driving improvements to product stability and customer experience Build and maintain internal tools and processes to make technical support more … Support Engineer, Solutions Engineer) with 3+ years in a technical support capacity Strong technical troubleshooting skills with experience reading logs, debugging issues, and performing root cause analysis Hands-on experience with: SQL and database queries for investigation Cloud platforms (AWS experience is a plus) Log analysis ...

Infrastructure Manager

Hiring Organisation
Circle Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£400 - £500 per day
including scheduling, compliance monitoring, and vulnerability remediation. Experience designing, testing, and maintaining disaster recovery and backup solutions for critical systems. Strong analytical skills for root cause analysis and implementing effective technical solutions. Bachelor's degree in Computer Science, Information Security, Engineering, or a related discipline (or equivalent … security, availability, and resilience of essential national systems. It combines deep technical expertise with strategic leadership. Lead investigations into faults, outages, and incidents, producing root cause reports and implementing corrective and preventive measures Maintain all SPOP & SSN infrastructure components to the highest standards, applying security patches and compliance ...

3rd Line Support Engineer

Hiring Organisation
Nextech
Location
Huntingdon, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
service excellence. What You'll Do Advanced Technical Support Own and resolve complex, high-priority incidents escalated from 2nd Line Deliver advanced troubleshooting and root cause analysis Administer and optimise Microsoft 365, Azure, Windows Server, virtualisation, and networking environments Configure and manage firewalls, switches, routers, and security … technical teams to ensure consistent, high-quality delivery Provide expert insight during client reviews and technical discussions Continuous Improvement Identify recurring issues and drive root cause investigations Support automation and optimisation initiatives Maintain clear, accurate documentation across technical processes Stay current with emerging technologies and recommend improvements What ...

3rd Line Support Engineer

Hiring Organisation
Nextech Group Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£50,000
service excellence. What You'll Do Advanced Technical Support Own and resolve complex, high-priority incidents escalated from 2nd Line Deliver advanced troubleshooting and root cause analysis Administer and optimise Microsoft 365, Azure, Windows Server, virtualisation, and networking environments Configure and manage firewalls, switches, routers, and security … technical teams to ensure consistent, high-quality delivery Provide expert insight during client reviews and technical discussions Continuous Improvement Identify recurring issues and drive root cause investigations Support automation and optimisation initiatives Maintain clear, accurate documentation across technical processes Stay current with emerging technologies and recommend improvements What ...

Quality Assurance Analyst

Hiring Organisation
TXM Recruit
Location
Havant, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
Quality Assurance representative across engineering and defence programmes. Support regulatory compliance and third-party certifications, including AS9100 . Assist with internal quality investigations and Root Cause & Corrective Action (RCCA) activities. Support the development, maintenance, and continuous improvement of the Quality Management System (QMS) . Plan, coordinate, and support … business discipline (e.g. apprenticeship, time-served engineering role, or military technical background) . Solid understanding of Quality Management Systems and quality processes. Experience with Root Cause Analysis and corrective action methodologies. Familiarity with process modelling and QMS documentation. Strong stakeholder engagement skills across multiple functions and seniority ...

Software Quality Engineer

Hiring Organisation
Lockheed Martin
Location
Havant, England, United Kingdom
also required to provide Software QA oversight to the delegated signatory for equipment release should it be requested and would be required to undertake Root Cause investigation and process improvement activities, to drive improved performance. Supply chain monitoring and assessment, including subcontractor site audits, inspections, etc. in collaboration … advancements. Knowledge/experience of ISO20000 – IT Services Management. Knowledge/experience of ISO 27001 – Information Security Management Systems. Familiarity with Agile development techniques. Root Cause Analysis qualification. Experience estimating work loading and task management. Ability to work with and influence across multiple functions and levels within ...