1 to 25 of 913 Root Cause Analysis Jobs in the UK excluding London

Problem Manager: Root Cause & Service Improvement Lead

Location
Hatfield, England, United Kingdom
disruption. As a Problem Manager, you'll take ownership of one or more problems from identification through to resolution. You'll coordinate investigations, analyse root causes, identify known errors and bring together technical teams, Service Management colleagues and external stakeholders to deliver lasting improvements. You'll also review trends … problems, taking ownership of actions and progress through to resolution. Identify trends and potential sources of problems by reviewing incident and problem data. Coordinate root cause analysis, identify known errors and drive permanent fixes that prevent recurrence. Bring together internal technical teams, Service Management colleagues and external ...

Problem Manager

Location
Nottingham, England, United Kingdom
disruption. As a Problem Manager, you’ll take ownership of one or more problems from identification through to resolution. You’ll coordinate investigations, analyse root causes, identify known errors and bring together technical teams, Service Management colleagues and external stakeholders to deliver lasting improvements. You’ll also review trends … problems, taking ownership of actions and progress through to resolution. Identify trends and potential sources of problems by reviewing incident and problem data. Coordinate root cause analysis, identify known errors and drive permanent fixes that prevent recurrence. Bring together internal technical teams, Service Management colleagues and external ...

Cloud and Infrastructure Platform Technical Lead

Location
Aberdeen City, Scotland, United Kingdom
production Windows and Linux infrastructure Strong Microsoft Azure and hybrid infrastructure experience also expected Lead T3 escalation, major incident technical response, problem management and root-cause analysis Provide technical assurance for complex changes and operational architecture decisions Broad experience across cloud, virtualisation, Windows/Linux, networking, identity … technical point of escalation when complexity, risk or business impact exceeds normal engineering activity. You will lead technical response during major incidents, complex root-cause analysis and problem management, coordinate vendor escalation and provide assurance over significant operational changes. You will also set technical standards ...

Linux Engineer - Secure - on-site Hampshire

Location
Farnborough, England, United Kingdom
baselines and oversee patching and vulnerability management to ensure stability, security, performance and audit readiness in regulated environments. They own major Linux incidents and root-cause analysis, advising on clustering, high availability, disaster recovery configurations, kernel tuning, storage integrations and network dependencies. They automate operations using advanced … records and configuration management discipline across operations and changes. Analyse incidents, performance data and vulnerability scans to identify systemic weaknesses and improvement opportunities. Own root-cause analysis for major and recurring incidents, implementing corrective actions and embedding prevention in procedures and baselines. Automate repetitive tasks with advanced ...

Body Shop Maintenance Engineer

Location
Solihull, Warwickshire, United Kingdom
affecting production. Improve equipment reliability, availability, and maintainability. Develop maintenance strategies and standards. Monitor equipment condition and support predictive maintenance initiatives. Reduce downtime through root cause analysis and permanent corrective actions. Joining Technology Support Provide specialist support for: Resistance Spot Welding (RSW) Self Piercing Riveting (SPR) Flow … improvement projects. Standardise maintenance practices and procedures. Participate in Kaizen and Lean Manufacturing activities. Support implementation of Industry 4.0 and predictive maintenance solutions. Lead Root Cause Analysis using: 8D 5 Why Fishbone Fault Tree Analysis Develop and implement permanent corrective actions for recurring failures. Documentation ...

Multiskilled Maintenance Technician – (Future Talent Pool)

Location
Manchester, England, United Kingdom
Multiskilled Equipment Engineering Technician, you will play a vital role in supporting the manufacturing operations team in routine maintenance activities, breakdowns, and root cause analysis of complex wafer fab equipment. You will perform root cause analysis to complete repairs efficiently whilst understanding how maintenance … planning and execution of preventative maintenance activities, ensuring that all equipment is operating at peak performance Maintenance & Repairs: Carry out maintenance procedures and root cause analysis on a variety of diffusion wafer processing equipment, ensuring rapid and effective resolution of issues Spares Stock Control: Manage spare parts ...

Cloud and Infrastructure Platform Engineer

Location
Aberdeen City, Scotland, United Kingdom
Infrastructure and Microsoft 365 tenant level administration beneficial Strong experience of automation and scripting, particularly PowerShell and Infrastructure as Code Lead problem investigation and root-cause analysis and contribute to major incident resolution Experience operating enterprise production environments through ITIL/ServiceNow processes strongly preferred Participate … Service Engineers and support them in developing stronger troubleshooting capability Support P1/P2 major incidents and coordinate technical investigation where required Perform structured root-cause analysis and drive permanent remediation for recurring or high-impact issues Maintain problem records and engage vendors or specialist engineers where ...

Service Reliability Lead

Location
Leicester Forest East, England, United Kingdom
role exists to ensure the Mail Metrics platform remains reliable, recoverable and increasingly easier to operate through operational leadership, technical incident response and recovery, root cause analysis and continuous improvement. The role leads the engineering capability supporting the Mail Metrics RUN investment theme, balancing operational demand with … response with Service Operations across day-to-day service management and significant incidents, acting as the senior technical representative and SME where required. Drive root cause analysis and ensure corrective actions are identified, prioritised, delivered and measured. Improve platform observability, monitoring, telemetry and alert quality to increase ...

Senior Application Operations Engineer

Location
City of Edinburgh, Scotland, United Kingdom
Kubernetes and containerised environments, with a strong focus on Dynatrace, distributed tracing and DQL. You’ll also play a key role in incident resolution, root cause analysis, deployments, releases and service improvements, working closely with development, Service Desk and customer teams. What You’ll Be Doing … improve monitoring dashboards, alerts and operational metrics . Proactively identify performance, availability, latency and capacity issues before they impact services. Lead technical incident triage, root cause analysis and post-incident reviews . Take ownership of complex production issues through to resolution or effective mitigation . Work across ...

Sr. IT Support Engineer

Location
St Asaph, Wales, United Kingdom
networks, servers, mobile devices, printers, peripherals and meeting‐room technology. Act as an escalation point for the Service Desk and coach colleagues through troubleshooting, root‐cause analysis and knowledge transfer. Manage the smooth onboarding and offboarding of employees. Maintain clear ticket updates, customer communications, technical records, support … deployment, facility‐change and software implementation projects while maintaining day‐to‐day service. Identify recurring issues and improvement opportunities, using data, customer feedback and root‐cause analysis to strengthen service quality. Maintain safe, orderly IT spaces and provide practical support in office and manufacturing areas, including occasional ...

SAP Integration Development Architect

Location
Liverpool, England, United Kingdom
integration testing, cutover, hypercare and transition to support. Establish actionable monitoring, alerting, replay and reconciliation processes so failures are detected and resolved quickly. Lead root-cause analysis across partner, VAN, network/security, middleware and SAP boundaries; prioritise permanent correction over recurring workaround. Define non-functional requirements … integration landscape. Faster and more predictable delivery of partner onboarding and interface change. Reduced repeat incidents through effective monitoring, root-cause correction and support documentation. Greater reuse of integration patterns and less avoidable point-to-point complexity. Increased internal ability to design, build, assure and support SAP integrations ...

QA Manager

Hiring Organisation
Talent Solutions Staffing UK
Location
Uttoxeter, West Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£50,000
Quality Performance Lead initiatives to reduce customer complaints and quality defects. Analyse quality trends and identify opportunities for improvement. Drive a proactive approach to root cause analysis and corrective actions. Challenge performance and standards where improvements are required. Leadership & Development Lead, coach, and develop the QA team. … learned from audits, complaints, incidents, and investigations are embedded into business processes. Risk & Incident Management Lead investigations into food safety and quality incidents. Facilitate root cause analysis and corrective action programmes. Escalate significant risks appropriately and take decisive action when standards are at risk. Exercise authority ...

Quality Technician

Hiring Organisation
Matchtech
Location
Marlow, Buckinghamshire, United Kingdom
Employment Type
Contract
Contract Rate
£15 - £20/hour
Measure key product and process characteristics using suitable inspection equipment and operate within the equipment calibration system Identify and report non-conformances accurately, supporting root cause analysis, CAPA and supplier corrective action requests Perform internal and external product, process and quality management system audits, reporting findings … article inspection requirements Auditor training or experience in quality management system auditing Understanding of release signatory responsibilities and relevant aviation procedures Strong problem-solving, root cause analysis and corrective action skills Ability to manage priorities, communicate effectively with suppliers and customers, and complete work accurately within agreed ...

Junior Quality Assurance Manager

Hiring Organisation
Jones Lang LaSalle Limited
Location
Norfolk, United Kingdom
Employment Type
Permanent Contract
Lead, Subject Matter Experts (SMEs), operational teams, the Risk & Compliance team, and the Integrated Management System (IMS) team, the role uses quality assurance methodologies, Root Cause Analysis (RCA), audits, and performance insight to identify improvement opportunities, strengthen controls, and enhance service delivery. The role supports the delivery … with quality, compliance, risk, and governance requirements. Partner with SMEs and stakeholders to develop, review, and continuously improve business procedures using quality assurance measurements, Root Cause Analysis (RCA), audit findings, complaints, customer feedback, and operational insight. Lead procedure improvement activities, identifying opportunities to enhance service quality, compliance ...

Microsoft Dynamics 365 commerce

Location
Coventry, England, United Kingdom
Summary: The Senior Administrator for Support & Operations plays a crucial role in delivering advanced technical support for O365 environments. This position emphasizes troubleshooting, root cause analysis, and proactive measures to enhance customer satisfaction and operational efficiency. The successful candidate will ensure adherence to quality standards and work … maintain a secure and seamless operational environment. Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting Root Cause Analysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas ...

Maintenance Engineer - Manufacturing

Hiring Organisation
Tata Technologies Europe Ltd
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
affecting production. • Improve equipment reliability, availability, and maintainability. • Develop maintenance strategies and standards. • Monitor equipment condition and support predictive maintenance initiatives. • Reduce downtime through root cause analysis and permanent corrective actions. • Provide specialist support for a variety of welding equipment, including laser & spot welding, riveting, bolting … faults and recovery issues. • Improve robot uptime and cycle time performance. • Support PLC-based automation and material handling systems. Continuous Improvement & Problem Solving • Lead Root Cause Analysis using 8D and 5 Why Documentation & KPI Monitoring Create and maintain: • Preventive Maintenance Plans • Standard Operating Procedures (SOPs) • Breakdown Recovery ...

Senior Electronic Engineer

Location
Stafford, England, United Kingdom
environmental and HALT testing. Work with suppliers and external test laboratories to ensure products meet their technical and performance requirements. Lead technical investigations, failure analysis and root cause analysis, applying structured problem-solving methodologies such as 8D. Lead Design Failure Mode and Effects Analysis (DFMEA … knowledge of EMC design principles and experience supporting EMC testing. Experience in electronic component selection, evaluation, qualification and lifecycle management. Demonstrable experience in failure analysis, root cause analysis and structured problem solving. Knowledge and experience of DFMEA and engineering risk management. Experience in design for manufacture ...

Broadband Test Engineer

Location
Ipswich, England, United Kingdom
resolving complex issues across Home Hubs, Wi-Fi platforms and broadband customer equipment. This is a highly technical role focused on fault investigation, root cause analysis and defect resolution rather than traditional support. Required Experience Home Hub, gateway or broadband CPE troubleshooting TCP/IP networking … technologies and RF fundamentals Packet capture analysis Linux environments Python scripting FTTP and broadband technologies IPv4/IPv6 Core dump and crash analysis Technical log analysis Root cause investigation Technical Environment Home Hubs Broadband CPE Digital Voice TR-069/TR-369 Linux Python ...

2nd Line Support Analyst Location: Camberley Report to: EIT Helpdesk Team Leader Hours

Location
Camberley, England, United Kingdom
escalated from 1st line support within agreed Service Level Agreements (SLAs). Problem Management: Analyse incident trends to identify recurring issues and work towards root cause resolution to prevent future occurrences. Technical Support: Provide advanced troubleshooting and technical support for complex issues across a wide range of enterprise … their incidents and requests. Escalation Handling: Escalate unresolved issues to 3rd line support or external vendors as necessary, ensuring detailed documentation and communication. Root Cause Analysis: Conduct thorough root cause analysis for major incidents and problems to prevent recurrence and improve service reliability. Performance ...

Clinical System Reliability Engineer

Location
Wilmslow, England, United Kingdom
service functions to identify opportunities for product improvement throughout the development lifecycle. Analyse product performance, service and customer data to identify trends, uncover root causes and drive strategic improvements that enhance system uptime, robustness and overall customer satisfaction. Champion a data-driven approach to reliability engineering by developing … design decisions by ensuring reliability and serviceability considerations are incorporated early and effectively throughout product development activities. Lead investigations into complex technical issues, facilitating root cause analysis and implementation of sustainable corrective and preventative actions. Communicate insights and recommendations to technical and business stakeholders, translating complex system ...

Engineer

Hiring Organisation
Reed
Location
Warrington, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£50.00 - £60.00 per hour, Inc benefits
Engineer to support regional engineering teams by improving operational efficiency, reliability, safety and performance across critical sites. This OT Engineer position will focus on root cause analysis, operational risk reduction and the development of robust OT solutions across engineering and operational environments. … role Monitor operational data and trends to identify inefficiencies, risks and opportunities for improvement. Lead and support root cause investigations into equipment, process and system failures. Develop corrective and preventative actions to improve asset reliability and reduce repeat issues. Identify opportunities to reduce energy, water, power, material ...

Incident and Problem Manager

Location
Nottingham, England, United Kingdom
team. The TOC is dedicated to the effective management, coordination, and communication of all major and critical incidents, as well as owning post-incident Root Cause Analysis. This role is highly service-focused and requires close liaison with internal Technology teams, Business Partners, and real-time engagement with … office-based support teams to ensure the restoration of normal service operations as rapidly as possible, keeping business disruption to a minimum. Rigorous Root Cause Analysis: Conduct investigations into root cause utilising 5 why’s methodology, while establishing actions to prevent recurrence and raise standards ...

Graduate Quality Analytics and Automation Engineer

Location
Cambridge, England, United Kingdom
data-driven continuous improvement across engineering. You will gain practical experience in data analytics, data engineering, Python development and automation, while helping to identify root causes of quality issues, improve efficiency and optimise engineering processes. This is an excellent opportunity for a graduate looking to grow your skills … Python and SQL to analyse data, automate repetitive tasks and optimise existing processes. Analyse engineering and quality data to identify recurring issues, investigate root causes and highlight opportunities for continuous improvement. Work collaboratively with engineering teams to translate data insights into actionable improvements, supporting defect prevention and more efficient ...

Technical Incident Manager

Location
Birmingham, England, United Kingdom
expected resolution times. Escalate through agreed routes when ownership is unclear, progress stalls or an incident threatens customer commitments. Learning and prevention Contribute technical analysis to post-incident reviews and root cause analysis, and make sure corrective actions have named owners and due dates. Track repeat … Practitioner). ITIL 4 certification and cloud certifications (AWS Solutions Architect, Azure Administrator or Architect). Experience with CMDB and service mapping, and with root cause analysis methods. Experience working across multiple sectors or product lines. Familiarity with regulatory or customer resilience expectations in the sectors ...

Major Incident and Problem Manager

Location
Southampton, England, United Kingdom
coordinate technical and business stakeholders, maintain clear executive communications and drive timely service restoration. It will also establish disciplined problem management practices that identify root causes, reduce repeat incidents and ensure corrective actions are owned, prioritised and completed. The successful candidate will provide visible stewardship during high-pressure events … bridges and ensure meetings remain focused on restoration, decisions, ownership and next actions. Problem Management: Own the problem management lifecycle, including identification, prioritisation, investigation, root cause analysis, known errors and closure. Facilitate blameless post-incident reviews and ensure root causes, contributing factors and control gaps ...