101 to 125 of 139 Service Delivery Jobs in the Midlands

ensuring that TGW controls systems across customer sites operate efficiently and are optimised effectively. Working closely with our site management, you will support the delivery of continuous improvements and achievement of the expected operational results. This role will provide leadership and guidance to the PLC Technical Specialists within … Operational Excellence department, supporting the coordination, implementation, and monitoring of improvement projects. The objective is to ensure that expected service delivery levels are achieved and sustained through effective technical support and operational excellence practices. You'll be working on our sites across Northern Europe so the ability ...

accurate records of IT assets, faults, and resolutions Assist with system updates, backups, and basic network support Liaise with operations teams to support smooth service delivery Follow health, safety, and environmental policies Support general administrative and documentation tasks related to IT operations Training Career progression within a growing … Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling ...

Administration & CRM Maintain accurate records on CRM systems Track sales pipelines, forecasts, and performance metrics Liaise with operations and logistics teams to ensure smooth service delivery Market & Product Knowledge Stay informed on IT hardware, data security, recycling regulations, and market trends Represent Uniq Recycling professionally and consistently with … Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: IT Field Delivery EngineerLocation: Swindon (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: 30,000 plus large company benefits, a broad flexible benefits scheme … Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support of IT hardware and software products within the required Service Level Agreement (SLA). Work efficiently and proactively to deliver IT support services to the customer.Key responsibilities:Diagnose, repair, and maintain hardware ...

external working groups, ensuring effective collaboration. Mentor and coach team members while providing expert advice on governance matters. Identify and implement improvements to enhance service delivery for stakeholders. Manage relationships with Ofgem regarding governance issues. Develop expertise in key industry areas to assist with drafting code modification proposals. ...

confident managing people, processes and change. The role includes responsibility for HR and workforce management, finance, governance and CQC compliance, IT and digital systems, service development and day-to-day practice operations. A competitive salary is available, negotiable depending on experience. Shortlisted candidates may be asked to prepare … effective working environment. Through innovative ways of working, lead the team in promoting confidentiality, health and safety, equality and diversity, quality, communication, collaborative working, service delivery, learning and development and ensure the practice complies with CQC regulations. About us Harlequin Surgery is a well-established and progressive ...

will: Oversee site security programs: Conduct operational risk assessments across warehouses and distribution centres to design and implement tailored security protocols. Manage guard service vendors: Direct third-party guard providers, managing contract performance, compliance obligations, and service delivery across assigned facilities. Optimise physical security infrastructure: Collaborate with ...

expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.Responsibilities- Leading strategic sourcing initiatives to optimize procurement processes and drive cost savings- Analyzing client needs to develop … supplier optimization through spend analysis- Collaborating with leadership to validate quality, timelines, and deliverables in client engagements- Encouraging innovation and embracing technology to enhance service delivery and client satisfactionWhat You Must Have- At least a Bachelor's degree- At least 5 years of experienceWhat Sets You Apart- Preference ...

well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations. Job Title: Customer & Logistics Manager Location: Coventry Salary: £48,000 - £53 ,000 + Bonus Key Responsibilities Lead … processes Monitor departmental performance against KPIs, SLAs, and customer expectations Lead, coach, and develop the Customer Logistics team to maximise performance and service delivery Promote a culture of accountability, collaboration, and continuous improvement Ideal Experience 5+ years experience within logistics, supply chain, inventory management. Strong SAP experience across ...

bids, tenders and complex commercial negotiations. Develop strategic accounts and drive sustainable revenue growth. Work closely with operational and technical teams to ensure excellent service delivery, retention and account development. Provide market intelligence, competitor analysis and sector insight to support business strategy. Candidate Profile Proven Sales Director, Business ...

ease of knowledge transfer within the team. * Troubleshoot issues related to data integration or pipeline failures promptly, minimising downtime and maintaining high standards of service delivery. * Support ongoing projects by providing expert advice on best practices in data architecture, security, and governance within cloud-based environments. Senior Data Engineer ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

operation and development of Essington Medical Centre and Cannock Road Medical Practice. The role will actively champion the need for safety, quality improvement, service delivery, information governance learning and teamwork. Main duties of the job Please see the attached Job description which will outline the duties in more … Desirable * AMSPAR Practice Manager qualification * Leadership qualification Experience Essential * Experience of managing a team Desirable * Experience of working in primary care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

Associated electrical and mechanical infrastructure You will act as a key technical contact on site, working closely with operational teams and stakeholders to ensure service delivery standards and contractual commitments are consistently achieved. Key Responsibilities Carry out planned and reactive maintenance activities on industrial plant and equipment. Diagnose … equipment isolations. Support commissioning and decommissioning activities. Maintain high standards of safety, compliance, and housekeeping. Operate and maintain site utility systems to ensure uninterrupted service delivery. Utilise the site maintenance management system to manage work activities. Liaise with contractors and support specialist projects where required. Participate ...

Power Pages and Power BI. Experience supporting software upgrades, integrations, migrations and ongoing platform improvements. Experience working within a professional services and/or service delivery environment. Knowledge of legal technology and how technology solutions can be applied to improve client and business outcomes. What happens next Once ...

with departmental procedures. Contacting patients to arrange bookings and supporting them throughout their journey. Liaising with consultants, clinicians and hospital departments to ensure efficient service delivery. Processing radiology reports and ensuring timely distribution to the relevant recipients. Providing pricing information and estimates for self-pay patients. Maintaining accurate patient ...

platforms across multiple business entities. Provide technical leadership across server, storage, Active Directory, virtualisation, backup and disaster recovery services. Establish and govern infrastructure standards, service levels and best practices to improve reliability, security and efficiency. Support strategic initiatives including data centre modernisation, cloud adoption and infrastructure transformation programmes. Champion … automation and continuous improvement to enhance service delivery. Partner with stakeholders, vendors and technical teams across the EMEA region to successfully deliver change and drive adoption of new technologies. What We're Looking For Proven experience leading infrastructure teams within complex enterprise environments. Strong technical expertise across Windows Server ...

Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...

help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies … paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities ...

help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies … paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities ...

transparency, and simplicity for its millions of customers.YOUR IMPACTWe’re looking for an experienced Contact Centre QA Manager that has a passion for customer service to join our growing customer support team. If you have worked in a contact centre environment and have strong quality experience and skills … division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.What ...

providing strategic direction and day-to-day support. You’ll work on projects across the council, using your analytical and leadership skills to drive service improvements and deliver meaningful change.About the RoleAs the Lead Technical Business Analyst, you’ll collaborate with stakeholders across the Council to identify needs, define … innovative solutions that drive efficiency and improve outcomes for our residents. You will play a critical role in projects that span a range of service areas, ensuring solutions align with the Council’s Digital Strategy.You will also be responsible for the line management and professional development of the Technical ...

environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership of complex network incidents, problems, and high-impact service requests, ensuring they are resolved to a high technical and operational standard.This role is focused on network stability, technical leadership, and continuous service … will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service delivery.Job Role ResponsibilitiesTechnical Escalation, Ownership & Resolution (60%)Own and resolve complex 3rd line network incidents, problems, and escalations Act as the senior escalation point ...