201 to 221 of 221 Service Delivery Jobs in the Midlands

line application support , investigate and resolve incidents and requests, and work with internal teams and third-party suppliers to deliver excellent service within agreed SLAs. A key part of the role will also be managing user access and regular system audits , ensuring colleagues have the right level of access … your birthday every year Further Training and development. What you’ll be doing Providing effective 1st and 2nd line application support , resolving incidents and service requests within agreed SLAs and OLAs. Acting as a subject matter expert for key business applications and supporting their ongoing development. Administering and supporting ...

productivity and efficiency for customers worldwide. As the organisation continues to expand its UK technical team, they are now seeking a skilled and motivated Service Engineer to support customers, maintain high standards of machine performance, and help drive industry-leading service delivery. Service Engineer responsibilities: Breakdown repairs … maintenance of CNC Machines, including multi-axis Mills and Lathes, and turning centres Routine service and inspections, as well as fault-finding Carrying out mechanical and minor electrical repairs to ball screws, bearings, gearboxes, pumps, and motors Machine levelling and alignments Installation and commissioning of machinery on site Ordering ...

this growing Tax Technology team at a top 10 firm, where you'll play a key role in driving digital transformation across our tax service lines. This position offers a unique opportunity to build your expertise at the intersection of tax, technology, and automation-supporting innovation and shaping … solutions to streamline tax processes. Work closely with leadership to evaluate tech solutions and business cases. Collaborate with client-facing teams to enhance service delivery. Translate business needs into user stories and process improvements. Support testing and implementation to ensure value-driven outcomes. What You Bring Experience ...

equipment Ensuring that our globally deployed systems are supported and maintained throughout their contracted sustainment period (typically 10 years) to agreed service levels and in-line with manufacturers or SRT's directions. Managing our task management system (Zuper) to ensure our in-country support carry out efficient, comprehensive scheduling … country operations Customer & Project Issue Management Drive timely resolution of Support Level 3 support tickets and project issues, ensuring high standards of service delivery. Develop and implement long-term support and maintenance strategies to meet evolving customer needs Performance Monitoring & Continuous Improvement Oversee key performance metrics such as SLAs ...

ideal candidate will enjoy the buzz of being part of a market-leading business with exceptional people. About the Role As our Customer Service Advisor, you will provide knowledgeable and sensitive support to customers across phone, email and live chat. You will help customers choose suitable incontinence products, place … vulnerable customers and discuss personal topics, so empathy, discretion and confidence are essential. Key Responsibilities What you ll be doing: Provide warm, professional customer service, primarily by telephone, supporting customers from product advice and delivery queries through to placing orders. Support elderly and vulnerable customers with patience, empathy ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

Collaborating with stakeholders to understand requirements and identify opportunities for improvement. Producing technical documentation, test plans, technical designs and configuration management records. Supporting agile delivery practices and managing code through repositories such as Azure DevOps and GitHub . Mentoring and guiding Developer Analysts within the team. Ensuring solutions meet … Role Matters This is an opportunity to make a meaningful impact by delivering reliable and innovative digital services that support frontline policing and public service delivery. Your expertise will help ensure systems remain robust, secure, scalable and capable of meeting changing business demands, while providing long-term value ...

wider business. Drive profitable and sustainable work‐winning and maintain up‐to‐date forecasting for the team and input to the wider MEP service delivery. Oversee team performance including work pipeline, finance, and operational management. Work with clients, developers, contractors and architects to build relationships and secure 2bm Salute … Able to work under the clear direction of the client and interpret the needs of the project as a whole to meet the full delivery needs. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project specific ...

high-performing infrastructure and end-user services, while helping to drive improvements across identity and device management, networking, Microsoft 365, cybersecurity, operational support, and service delivery. Reporting to the Head of Systems & Technology, you will lead day-to-day technical operations and line manage our two IT Engineers. … digital transformation, strengthen security and compliance, introduce modern tools and ways of working, and ensure technology continues to enable collaboration, innovation and excellent service across the organisation. No two days at Birmingham Hippodrome are the same! You’ll be at the heart of a busy, creative venue, solving problems ...

with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets , and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Deliver agile services from across the Company portfolio in a fast-changing environment. Drive the industrialization of services delivery ...

focus on digital transformation and emerging technology, the position offers broad exposure across the business and the opportunity to influence how technology supports future service delivery. Key Responsibilities of the Product Owner Drive technology adoption: Lead and support the adoption of key technology solutions, embedding platforms into … focused: Pragmatic, resilient and innovative, with strong self-management skills and the ability to manage a complex workload while maintaining a high standard of service delivery. If you are looking to develop your career within technology product management and want the opportunity to influence how innovative platforms are adopted ...

Join OneAdvanced Mandate: To architect and engineer OneAdvanced's AI-native platform blueprint, unifying enterprise architecture with IQ platform delivery to drive a 6x delivery performance multiplier, accelerate Time to First Value (TTFV), deploy scalable, secure and resilient IQ platform services and maximise enterprise value at exit through … engine room of technical velocity, tasked with bridging high-level investment objectives with high-velocity technical execution. You are the technical visionary and delivery owner responsible for migrating the portfolio from traditional "systems-of-record" to an AI-native, platform-driven architecture, and for building the "OneStack" Agentic SDLC ...

seeking a senior leader to drive and develop Configuration services capabilities across the business. You will provide a technical voice, guide delivery, and collaborate with US teams, sales, and professional services to embed configuration services in deals and service delivery. You’ll also lead onboarding for Sellers ...

annual leave (plus bank holidays). Your benefits package, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street … deployment teams to support the successful planning, coordination, and execution of NetMod rollouts. Provide clear and timely communication of incidents, technical issues, and service updates to stakeholders at all levels. Collaborate with cross-functional teams to ensure the smooth delivery of changes, deployments, and operational activities. Coordinate closely ...

translating them into technology solutions that drive operational and commercial success. You’ll lead a team responsible for business applications and systems, overseeing the delivery of technology initiatives, supplier relationships, and application roadmaps while ensuring the business receives a first-class IT partnership service. Key Responsibilities Build strong relationships … Develop and own technology roadmaps aligned to business objectives. Lead, coach and develop a team of Business Systems Managers and Developers. Drive the successful delivery of application and business system improvements. Act as the primary technology advisor to assigned business functions. Manage third-party suppliers and strategic technology partnerships. ...

professionals. Thorough in its approach, Operose Health emphasizes the importance of accessibility to healthcare services and strives to enhance the patient experience through efficient service delivery. The organisation is committed to upholding NHS standards, ensuring that all practices adhere to the guidelines and policies set forth. Their team-based … experience, preferably in a GP or healthcare setting, experience using EMIS Web and Docman, and possess strong attention to detail and accuracy. Good customer service skills along with excellent organisational and communication skills are essential. The ability to prioritise workload in a busy environment is also required. Knowledge ...

strategic and operational lead for IT — managing vendors, overseeing the Salesforce platform, ensuring compliance, and driving continuous improvement across systems, security, and service delivery. IT Manager role Lead and develop the IT team; set clear objectives and drive a high-performance culture. Own the Salesforce platform — architecture, integrations, data … quality, access control, and release management. Manage MSP performance, SLAs, incident trends, and service risks. Oversee supplier relationships, contract renewals, licensing, and cost optimisation. Lead cybersecurity governance, including DSPT and Cyber Essentials PLUS. Act as DPO & Information Security Officer. Manage IT budgets, procurement, and strategic planning. Identify opportunities ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve customer … opportunities to promote additional products and services that meet customer needs. Work collaboratively with internal teams to ensure high levels of customer satisfaction and service delivery. Profile This role would suit someone who wants to move beyond processing orders and answering queries. You'll need to be proactive, curious ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve customer … opportunities to promote additional products and services that meet customer needs. Work collaboratively with internal teams to ensure high levels of customer satisfaction and service delivery. Profile This role would suit someone who wants to move beyond processing orders and answering queries. You'll need to be proactive, curious ...

looking for expertise in the following areas: *Performance, Productivity and Finance ideally with some experience of the NHS *Digital and technological solutions to improve service delivery. *The management of estate and infrastructure Experience Essential To make an effective contribution, a Non- Executive on the Board should have a good … more of the following areas: *Performance, Productivity and Finance ideally with some experience of the NHS *Digital and technological solutions to improve service delivery. *The management of estate and infrastructure In addition, applicants should also be able to demonstrate the following: *Team working; the ability to work ...

services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. About the role The ICT Project Officer is responsible for the whole project … provides advice and support across all project areas and actively builds a professional relationship with stakeholders and customers. The ICT Project Officer ensures the delivery of high-quality projects that align with our goals and objectives, while also adhering to government regulations and policies. The ICT Project Officer will ...