126 to 150 of 177 Service Delivery Jobs in the North of England

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Preferred Hands‐on experience with Eightfold AI or comparable … talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with Power BI, Oracle Analytics Cloud ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Must be available to work within U.S. time zones … with Eightfold AI or comparable talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with ...

financial analysis to influence decisions. Rather than being purely focused on month-end reporting, you'll work closely with teams across sales, operations and service delivery, providing insight around profitability, contracts, pricing and commercial opportunities. Key responsibilities will include: Partnering with operational and commercial leaders to support business ...

other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support … Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal ...

System C is seeking a Head of Software Support to lead our Support and Success function, delivering reliable, high-quality service across healthcare, social care, education, and oncology systems. The role focuses on strategic leadership, operating across multiple teams, owning performance metrics, and driving continuous improvements in customer experience. ...

Newitt is delighted to be partnering with a leading engineering services business to recruit an experienced BMS Service Engineer covering Newcastle and the surrounding North-East region. If you're an experienced BMS Engineer looking for a role where you'll work with industry-leading technology, enjoy genuine career … work alongside a highly experienced national team of BMS specialists Excellent long-term career progression Comprehensive employee benefits package The Role As a BMS Service Engineer, you'll be responsible for servicing, maintaining and optimising Building Management Systems across a range of customer sites throughout the Newcastle area. Your ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do You'll manage a portfolio of high-profile VIP customers across … data protection standards will be essential, given the sensitive nature of the accounts. Working as part of a dedicated team, you'll balance exceptional service delivery with achieving sales and performance targets. Acting as a trusted account lead, you'll deliver a premium experience while safeguarding brand reputation ...

delivering the technology roadmap, ensuring systems, infrastructure and services support the wider business strategy. Working closely with senior leadership, you'll drive improvements across service delivery, security, data management and business systems while creating the foundations for a scalable, resilient IT function. You'll: Develop and deliver … Lead IT governance, prioritising technology initiatives and managing demand across the business. Manage key technology suppliers, contracts, SLAs, licensing and budgets to ensure excellent service and value. Identify opportunities to automate processes, improve efficiency and adopt emerging technologies, including AI. What you'll bring You'll be an experienced ...

across EMEA. The role is hands-on, focusing on platform health, security, governance and CI/CD pipelines. You will work with Architecture, Security, Service Delivery and external suppliers to ensure reliable deployment, runbooks, monitoring and incident response, with emphasis on automation and continuous improvement. #J-18808-Ljbffr ...

maintenance and incident resolution, ensuring a secure, stable, and well-performing environment. The successful candidate will work closely with internal teams to support ongoing service delivery and platform reliability. Key Skills and experience of the Cloud Infrastructure Engineer: Must have extensive experience in a Cloud Infrastructure, Cloud Operations ...

Guinness Partnership. As we bring our ambitious 2030 Strategy to life, we're investing in improving our repairs offering through changes to our service delivery model and rollout of new technologies. Our aim is to improve colleague and resident experiences, modernising our technology landscape, expanding CRM capabilities across … opportunity to shape how change is successfully adopted across the organisation. Working on high-profile projects and programmes, you will lead the development and delivery of effective change management strategies that help colleagues embrace new ways of working, embed lasting improvements, and realise the full benefits of change. ...

lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

appoint an experienced Field Engineer as they continue to grow from strength to strength. This Field Engineer role is essential to maintaining high-quality service delivery, team performance, and field installation standards across client sites. You'll serve as the key point of contact for the mobile engineering ...

enhancement Collaborating with teams to develop and implement action plans Preparing comprehensive reports for management and stakeholders Supporting our commitment to excellence in service delivery We're on the hunt for someone who is: Analytical: You can dive deep into data and extract meaningful insights. Detail-Oriented ...

. Key Responsibilities Deliver professional 2nd and 3rd line support for Dynamics 365 F&O customers. Take end-to-end ownership of incidents and service requests assigned to you. Investigate complex application issues, identify root causes and implement appropriate resolutions. Ensure tickets are managed and resolved within agreed SLAs … sales opportunities. Build strong relationships with customers and become a trusted point of contact for their Dynamics environment. Help improve internal support processes and service delivery. Experience & Skills - We’re looking for someone with: Strong experience supporting Microsoft Dynamics 365 Finance & Operations in a live environment. Experience across ...

streamline processes and ensure the availability of essential supplies. This is an excellent opportunity for someone who enjoys combining technology, data analysis, training and service improvement. You will have the chance to influence how inventory management supports patient care, reduce waste, improve stock accuracy and contribute to the delivery … best practice across inventory management and supply chain services. This role offers a unique opportunity to combine operational leadership, systems expertise, stakeholder engagement and service improvement within a fast-paced healthcare environment. We are looking for a highly organised individual with experience of inventory management, procurement systems, reporting ...

relationships with both customers and technical teams. Working alongside experienced engineers and consultants, you'll take ownership of projects from inception through to successful delivery, ensuring they are completed on time, within budget and to the highest quality standards. The Role As a Senior Project Manager … across a varied portfolio of infrastructure and technology projects. You'll work closely with customers, engineers, operations and commercial teams to ensure successful project delivery while maintaining excellent customer satisfaction. You'll also play an important role in improving project delivery processes, mentoring junior members of the team ...

Description We're looking for a Technical Client Delivery Manager to take ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure … successful outcomes. What you'll be doing: Managing end-to-end delivery for multiple customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term ...

Lead end-to-end business process analysis across digital and technology initiatives. Design and implement Target Operating Models (TOMs) that support efficient and scalable service delivery. Drive operational readiness activities, including readiness assessments, process validation, and go-live preparation. Establish and maintain process governance frameworks, ensuring clear ownership, accountability … transformation and modernisation programmes. Understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). Experience working within Agile or hybrid delivery environments. Familiarity with continuous improvement methodologies and operational performance management. Experience working across regulated or complex enterprise environments. Qualifications Bachelor's degree in Business ...

Description About the Company Employee Experience Technology (EET) Mobile team is hiring a process analyst/implementation analyst to work within our Service Assurance team. Supporting the Service manager to document existing business processes, improvement opportunities and work with regional stakeholders to deploy enhancements to procedural documentation, controls … management and be able to demonstrate effective communication skills as they will be expected to work with various teams with EET Mobile (Product Managers, Service Managers, Engineering and Business control/Risk Managers) and partner with our Procurement, Vendor Management Finance Organisations to support the enhancement of global processes ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service, and helping colleagues deliver their best work. You'll ideally have: Experience in account management, customer service, or a client-facing role. Previous experience ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that's informed by their experience, best practice and evidence, and meets the client's objectives as well as user needs.They are visible contributors ...

lifecycle. You'll develop and improve asset management processes, policies, and controls, using data and insight to support decision-making, drive compliance, and enhance service delivery. Working with a broad range of stakeholders across Digital, operational teams, and suppliers, you will help ensure DWP's technology estate remains well … some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

Work with financial models and data to support growth plans. Deliver practical recommendations that help clients improve performance. Collaborate with finance, technology and client service teams to enhance service delivery. Contribute to the development of processes and best practice within a growing advisory function. About ...

their IT and managed services. The Role As Technical Account Manager, youll act as the strategic point of contact for a portfolio of managed service customers, working closely with technical, infrastructure, service desk and cyber security teams to ensure excellent service delivery. Youll take a proactive, consultative … develop practical IT roadmaps aligned to their wider business objectives. The role will include: Managing and developing relationships across a portfolio of managed service clients Acting as a trusted technology adviser to key customer stakeholders Leading regular customer meetings Developing customer technology roadmaps and identifying opportunities for modernisation Advising ...