151 to 175 of 234 Service Delivery Jobs in the North of England

standardising ways of working and lifting team efficiency Making sure development standards meet best practice, security and governance requirements Setting KPIs and reporting on delivery, capacity and risk Managing third-party suppliers and service delivery What you'll bring 3 to 5 years' experience leading software development … teams, ideally in retail or another fast-paced consumer business A strong grasp of software delivery, workflow management and balancing competing priorities Experience managing budgets, resources and supplier relationships Confident stakeholder management at all levels A track record of continuous improvement and developing people A degree in Computing ...

growth and organisational change, the organisation is now focused on modernising how it operates. Significant investment has already been made in core systems and service delivery, and the next phase is to strengthen technology capability and embed sustainable, organisation wide transformation. The focus is on building on that … create a clear and sustainable path forward. Profile We are looking for a proven Director of Technology who can balance strategic thinking with delivery focus. You will bring: Experience leading enterprise IT and business transformation within a complex organisation Senior leadership experience at IT Director, DDaT Director or equivalent ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Preferred Hands‐on experience with Eightfold AI or comparable … talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with Power BI, Oracle Analytics Cloud ...

Experience with digital assistants or AI-driven employee experience platforms is a plus.* Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration.* Experience leading or mentoring small technical teams, including integration engineers and developers.**Preferred*** Hands-on experience with Eightfold AI or comparable … talent intelligence platforms.* Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar).* Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines.* Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC).* Familiarity with Power BI, Oracle Analytics Cloud ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Must be available to work within U.S. time zones … with Eightfold AI or comparable talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with ...

Brampton Recruitment Ltd is seeking an experienced IT Manager to take overall responsibility for the delivery of IT support, projects and managed services to business customers. You will lead and develop a technical team, recruit, onboard, train and conduct appraisals while allocating resources to ensure projects and services meet … requirements. You will monitor SLAs, KPIs and service performance, engage with senior stakeholders, support sales discussions, and drive continuous improvement. #J-18808-Ljbffr ...

senior technology leader, you will be responsible for managing the full life cycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact … contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven ...

skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a service delivery environment with good understanding ...

ingenuity AND intelligent technology. That belief is embedded in everything we do. We call it the genius of the AND: deep expertise AND practical delivery, innovation AND responsibility, ambitious work AND sustainable careers. Through our Guide, Build and Equip approach, we help organisations embrace change, deliver meaningful impact … this, you will need to be able to: Have solid experience of managing and deploying production services in Azure covering all aspects of service delivery such as architecture design, infrastructure provisioning (IaC), CI/CD pipeline automation, high availability, monitoring, security, and cost optimization. Build and maintain ...

National Highways is recruiting for a Lead Service Manager with a focus on the DevSecOps capability within Infrastructure & Platforms. This hybrid role requires two days per week in the office across the UK and offers leadership of a Senior Service Delivery Manager/Product Owner. You will ...

other MDMs Proactive Monitoring: Monitor local IT systems and network infrastructure to identify, elevate, and resolve potential faults before they impact warehouse productivity. Service Delivery: Act as an IT champion on the warehouse floor, coaching operational staff on best practices and guiding them on how to accurately … Troubleshooting: Experience with, or a strong desire to learn, warehouse specific operational technology (e.g., thermal printers, ruggedized Android scanners, Mobile Device Management platforms). Service Orientation: Experience working with ticketing systems and managing support queues effectively. Personal Attributes: A calm, methodical approach to problem solving under pressure. You must ...

resolve incidents relating to privilege elevation, application execution, and endpoint security controls. Work closely with infrastructure, packaging, and security teams to ensure seamless service delivery. Produce and maintain technical documentation, support procedures, and operational standards. Contribute to continuous improvement initiatives and platform optimisation activities. Essential Skills & Experience Extensive hands ...

role is to play a key part in shaping the organisation's business applications by defining engineering standards, influencing platform strategy, and leading the delivery of secure, scalable, and high performing solutions. You will work closely with architects, product owners, and business stakeholders to ensure technology solutions deliver real … business value. Further day to day activities will include leading technical delivery; establishing engineering best practice; developing plugins, custom workflows, custom APIs and Power Platform solutions; designing and implementing integrations between Dynamics 365, Azure and enterprise applications; managing CI/CD pipelines and release management; ensuring security and governance ...

Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

requirement to be part of an on call rota and out of hours working is available. What you’ll be doing Accountable for Operational Service Delivery including Proactive risk management – identify issues and take personal action to mitigate the risk Reactive incident management – take personal action … with a sense of urgency to minimise business impact with clear stakeholder communication throughout Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; Manage deployment of prevention of reoccurrence mitigations across the estate. ...

requirement to be part of an on call rota and out of hours working is available. What you’ll be doing Accountable for Operational Service Delivery including Proactive risk management – identify issues and take personal action to mitigate the risk Reactive incident management – take personal action … with a sense of urgency to minimise business impact with clear stakeholder communication throughout Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; Manage deployment of prevention of reoccurrence mitigations across the estate. ...

Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

Position Title : Account Manager Department : Sales Location : Hybrid - Remote/Harewood, Leeds Job Type : Full-Time Industry : Managed Service Provider (MSP) - Online Backup and Disaster Recovery About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss … event of a disaster. Job Summary: We are seeking an experienced and proactive Account Manager to join our team at a leading backup managed service provider. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring they receive exceptional service ...

helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

technical and operational disciplines Sound technical judgement when resolving critical incidents and assessing system risks Solid understanding of vendor management principles and 3rd party service level agreements What you will be doing Act as the primary technical escalation point for internal teams on system-related issues, maintenance and deployments … support a wide range of on-premise, SaaS and cloud-hosted business applications Investigate, troubleshoot and resolve complex technical incidents to maintain high service availability Liaise with cross-functional teams to communicate case progress and deliver prompt technical resolutions Manage 3rd party vendors against SLAs to ensure reliable service ...

flexible. What matters most is your ability to combine strong technical understanding with outstanding leadership skills, someone who can balance strategic vision with practical delivery and foster a culture of trust, growth, and excellence. If you’re passionate about leading people, influencing technology direction, and working in an environment … lasting impact. What You’ll Be Doing: Oversee IT operations and infrastructure across multiple sites Lead and mentor a team of engineers and service desk professionals Champion cyber security and risk management initiatives Work closely with senior stakeholders to align tech strategy with business goals Introduce improvements and fresh ...

automation. For more information, please visit solera.com. The Role We are looking for a Data Engineer who will be a key member of the Service Delivery team, responsible for designing, building, and maintaining scalable data pipelines and data products that support analytics and operational decision-making across … applicable law. We also do not tolerate harassment of any kind. Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business - vehicle claims, vehicle repairs, vehicle solutions and fleet solutions - Solera is home to many leading brands ...

copper and fibre Previous supervisory/team leadership experience Good knowledge of data centre infrastructure and cabling standards Experience with ticketing, asset management and service delivery Strong communication and problem-solving skills Comfortable working 12-hour shifts in a 24/7 operational environment Previous experience working within ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within nd client organizations. Develop and prepare comprehensive proposals and quotations tailored to client needs ...