51 to 75 of 234 Service Delivery Jobs in the North of England

Amex GBT is seeking a skilled professional to lead IT service delivery and complex technology implementations. You will partner with stakeholders, design efficient processes, and drive end-to-end delivery across Service Desk and EUC environments. The role requires strong project management, stakeholder engagement ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry ...

related services to business customers. The company operates a customer-focused technical team and supports clients with their ongoing IT requirements, projects and service delivery. Job Description: Take overall responsibility for the delivery of IT support, projects and managed services to business customers. Lead, manage and develop … team, including recruitment, onboarding, training, one-to-ones and appraisals. Allocate and schedule technical resources to ensure operational and project requirements are met. Monitor service delivery and ensure the team consistently meets agreed customer SLAs and operational targets. Monitor and report on key performance indicators (KPIs), identifying opportunities ...

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Regional Manager to join our Network Health team to look after our northern … home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed ...

Advertisement: Salesforce Technical Delivery Manager Our client, Merseyside Police are seeking a motivated and skilled IS Technical Analyst to join their team in Rosehill, Liverpool. This exciting temporary position offers an hourly rate of £14.41 and a part-time 29 hour a week working pattern. Role Overview … This position involves working closely with experienced Technical Analysts to enhance the organisation's capabilities in virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Key Responsibilities: Assist in the implementation and operation ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

busy Desktop Engineering function within an IT environment.This is an excellent opportunity for a hands-on technical leader who can motivate a team, improve service delivery and drive operational improvements whilst maintaining a strong focus on customer experience.You will lead a team of Desktop Engineers, oversee … support operations, manage service performance and play a key role in enhancing end-user computing services across the organisation. Key ResponsibilitiesTeam Leadership Lead, motivate and support a team of Desktop Engineers. Manage and prioritise incidents, requests and project activity. Operational & Technical Management Act as an escalation point for complex ...

Availability Analyst - Manchester £40-42,000 + Benefits SIAM Availability Analyst you will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. Your role Own the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability … resilience requirements. Monitor, analyse, and report on service availability, identifying trends, risks, and opportunities for improvement. Drive proactive initiatives to reduce service downtime and improve service resilience. Work with suppliers to investigate availability issues and implement corrective and preventative actions. Manage availability governance, reviews, risk management activities ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team. ...

Xeinadin Group is seeking a Head of Service in Manchester to lead the IT services function across the UK & Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience … proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will shape service reporting and improvements. #J-18808-Ljbffr ...

Technical Account Managers while maintaining their own portfolio of strategic customers. Working alongside a peer TAM Manager, this role helps drive consistency, customer satisfaction, service quality, and continuous improvement across the global TAM function spanning the United Kingdom, Netherlands, Australia, and Manila. This is a player-coach role, balancing … Technical Account Management ensures TAMs are successfully executing their responsibilities, delivering measurable customer outcomes, driving customer retention, and maintaining high standards of technical and service excellence. The role also acts as a key member of the Client Services leadership team, contributing to strategy, operational improvements, resource planning, and talent ...

place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

organization's managed security portfolio. The successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security … Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

# Director of HR AI Tech & Transformation (GTM, Capability & Delivery)Newcastle Bank House, Glasgow, Manchester, LondonApply for this job* Permanent* Executives* Strategy & Transformation* ID 431954-en\\_GB## **Capgemini Invent: Why Join us?**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative … staying ahead of advances in employee‐experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR.* **Overseeing the delivery of complex HR technology engagements**, ensuring solutions integrate effectively across Microsoft Teams ...

# Director of HR AI Tech & Transformation (GTM, Capability & Delivery)Newcastle Bank House, Glasgow, Manchester, LondonApply for this job* Permanent* Executives* Strategy & Transformation* ID 431954-en\\_GB## **Capgemini Invent: Why Join us?**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative … staying ahead of advances in employee‐experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR.* **Overseeing the delivery of complex HR technology engagements**, ensuring solutions integrate effectively across Microsoft Teams ...

management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions. This is an excellent opportunity for a service-focused technology leader to take ownership of a complex application environment, driving service stability, operational resilience, supplier performance and continuous improvement across … party suppliers, you'll ensure services remain secure, reliable and aligned to business priorities. You'll lead application support teams, oversee major incidents and service improvements, manage supplier relationships and ensure all applications operate within regulatory, security and governance requirements. Key responsibilities include: Owning application service performance, availability ...

management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions. This is an excellent opportunity for a service-focused technology leader to take ownership of a complex application environment, driving service stability, operational resilience, supplier performance and continuous improvement across … party suppliers, you'll ensure services remain secure, reliable and aligned to business priorities. You'll lead application support teams, oversee major incidents and service improvements, manage supplier relationships and ensure all applications operate within regulatory, security and governance requirements. Key responsibilities include: Owning application service performance, availability ...

ConnexAI is seeking a Service Delivery Manager to lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows. You will communicate effectively with technical … technical stakeholders, balance day and night shifts, and focus on continuous service enhancement in a fast-paced environment. #J-18808-Ljbffr ...

Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment (SWE) and govern service performance, licensing and costs. You will work with the MSP, IT teams and business stakeholders to ensure value for money and alignment with strategy. The role ...

change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment. Based from UK hubs including Warrington, you’ll oversee service performance, governance and budgeting, ensuring value and compliance while working with MSPs and internal teams. You’ll manage licensing, cost … control and reporting, drive continual improvement, and engage stakeholders to balance service quality with business needs across multiple projects and functions. #J-18808-Ljbffr ...

Tier 2 operational support for web proxy and secure web gateway technologies, including troubleshooting, root cause analysis, and implementation of corrective actions to maintain service reliability and security Provide guidance and support to Security Analysts, acting as an escalation point during investigations, and contribute to the development of operational … procedures, knowledge articles, and investigation guides that promote knowledge sharing and consistent service delivery Ensure timely and effective handover of ongoing investigations, incidents, and operational issues to maintain continuity of security operations Monitor the health and effectiveness of relevant security platforms and elevate issues affecting visibility or detection ...

## Senior Delivery ManagerApply: Skipton, England: Full time: Posted Today: JR3951## **Hours:**35 hours per week## **Closing Date:**Sun, 25 Oct 2026We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‐critical … real challenges as we build the tools that get things done for our members - quicker than you imagine.You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior ...