201 to 225 of 598 Service Design Jobs in England

SIAM Capacity Analyst

Location
Manchester, England, United Kingdom
About the job you’re consideringThe SIAM Capacity Analyst will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. The role is outcome-focused, ensuring services have sufficient capacity to meet current and future business demand while driving proactive … will be unable to work at home 100% of the time.Your role:Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements.Monitor, analyse, and report on service capacity, utilisation, performance, trends, risks, and constraints ...

DV-Cleared Service Architect: Live Service Design

Location
Hart, England, United Kingdom
International seeks a seasoned Service Architect to design end-to-end service solutions and operating models for live environments. You will work with solution owners, project teams, and stakeholders to ensure governance, readiness, and smooth transitions. Ideal candidates bring 5+ years in service architecture or management … strong documentation skills, and familiarity with service supply chains. DV clearance is required, and candidates with high security clearances are welcome to apply. #J-18808-Ljbffr ...

Senior User Researcher

Location
London, United Kingdom
influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. ...

Senior User Researcher

Hiring Organisation
Sanderson Government and Defence
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
Salary
£70,000
influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. ...

Business Analyst

Location
North East, England, United Kingdom
include: Data mapping and extraction from legacy system to be scoped Identify user requirements Identify and document existing business processes Map future processes and service journeys Coordinating and managing UAT Create process maps and scenarios to test new and redesigned service The ideal candidate will have the following … skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent or other ...

Business Analyst

Hiring Organisation
4M Recruitment
Location
Tyne and Wear, South Shields, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£49817/annum
include: Data mapping and extraction from legacy system to be scoped Identify user requirements Identify and document existing business processes Map future processes and service journeys Coordinating and managing UAT Create process maps and scenarios to test new and redesigned service The ideal candidate will have the following … skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent or other ...

Service Architecture Lead

Hiring Organisation
Danaher Corporation
Location
Portsmouth, Hampshire, United Kingdom
Salary
£ 70 K
customers, and their patients. Take your next step to an altogether life-changing career.Learn about the Danaher Business System which makes everything possible.The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable, maintainable, recoverable, diagnosable, and service-ready across the full product lifecycle. This role translates system-level service strategy into standards, requirements, reusable procedures, and service offerings that can be executed by engineering teams, service teams, and implementation resources across new product development and on-market products.This position reports to the Sr. ...

Senior Service Design & Transition Lead

Location
Greater London, England, United Kingdom
Pacific Life Re seeks a Senior Service Design & Transition Analyst to ensure new or changed services are designed, governed and accepted into live operations. You will work with project, architecture, security and operations teams to define outcomes, manage transition risk and enable continual improvement after go-live. … will lead readiness activities, knowledge transfer, and runbooks, while coordinating across Change, Release, Deployment, and Service Desk functions in a fast-paced, regulated #J-18808-Ljbffr ...

Senior Service Design & Transition Specialist

Location
Greater London, England, United Kingdom
Pacific Life Re is seeking a Senior Service Design & Transition Analyst to ensure new or changed services are designed, governed, transitioned, and accepted into live operations in a controlled, value-led way. Aligned to ITIL, you will work across the end-to-end service value chain with ...

Service Architecture Lead

Hiring Organisation
Danaher
Location
Portsmouth, United Kingdom
Employment Type
Full Time
their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable, maintainable, recoverable, diagnosable, and service-ready across the full product lifecycle. This role translates system-level service strategy into standards, requirements, reusable procedures, and service offerings that can be executed by engineering teams, service teams, and implementation resources across new product development and on-market products. This position reports ...

Senior Manager, People AI Products & Agents 12 Months FTC

Location
Greater London, England, United Kingdom
shared Enterprise Agent capabilities and standards covering experience, KPIs, governance and risk, architecture and tooling, journeys, certification, release and engagement. Sponsor discovery and functional design for AI-enabled People products and Enterprise Agent capabilities. Support evaluation of the right approach across native platform AI, enterprise AI services, Enterprise Agent … initiatives within a large and complex organisation. Experience managing demand, prioritisation and delivery across multiple products or initiatives, with a strong understanding of product, service design or portfolio management disciplines. A track record of translating business challenges into scalable technology-enabled solutions and measurable outcomes across business, technology ...

Vice President, Global Customer Support

Hiring Organisation
Unit4
Location
Greater London, United Kingdom
Employment Type
Full Time
years of conventional legacy ERP software on its head and re-write the industry. We are in Business for People, empowering people in service organisations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving … ensure customer insight drives meaningful business improvement. You will also play a key role in shaping the future of support through automation, self-service, AI and modern service delivery practices. This is an opportunity to lead a business-critical global function, influence company strategy and create measurable impact ...

Head of Service Development – Unitas

Location
Greater London, England, United Kingdom
## Head of Service Development – UnitasApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0023567The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach … globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with ...

Senior User Researcher

Hiring Organisation
Hackajob Ltd
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£55,000
public sector technology consultancy. Our client wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers … support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams ...

Senior User Researcher

Location
Manchester, England, United Kingdom
Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the public sector … growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams to understand challenges people face ...

Senior User Researcher

Location
Greater London, England, United Kingdom
Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the public sector … growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams to understand challenges people face ...

Product Design Director

Location
Greater London, England, United Kingdom
your studio, your community—and the world at large. More about the role We’re growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head … relationships with clients and partners you’ll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids ...

Senior Service Designer

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. Youll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. Youll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. Youll ...

Senior Service Designer

Location
London, United Kingdom
within our DNA. Invest in us and we'll invest in you!. Job Description We're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. You'll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. You'll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. ...

SC Cleared Data Protection Solution Architect 12068

Location
Telford, England, United Kingdom
willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme , an additional Data Protection Solution Architect is required to support ...

SC Cleared Data Protection Solution Architect 12068

Hiring Organisation
Experis
Location
Telford, Shropshire, United Kingdom
Employment Type
Contract
Contract Rate
£450 - £500/day
willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme , an additional Data Protection Solution Architect is required to support ...

Operational Excellence - Consultant/Senior Consultant

Location
Manchester, England, United Kingdom
develop within our organisation.You will be working alongside some of the industry’s leading process transformation experts, with a wealth of experience in Process Design & Optimisation leveraged on the key digital accelerators that underpin a modern approach to transforming our client’s operations. We most commonly deliver our programmes … optimisation tools, techniques and approaches and their application, such as continuous improvement, Lean Six-Sigma, Process re-engineering, Cost Transformation, Process driven Op. Model design, service design* Strong understanding and experience of using SAP Signavio/ARIS or similar Business Process Modelling platforms* Excellent understanding of Business ...

Director of Transformation & Innovation

Location
Greater London, England, United Kingdom
Hybrid (some office attendance required) Contract type: Permanent – Full Time (35 hours per week, Monday to Friday) Lead the future of transformation, innovation and service excellence Are you an accomplished transformation leader with a track record of delivering large-scale organisational change, digital innovation and service improvement … Responsibilities Develop and deliver A2Dominion's Transformation & Innovation strategy, ensuring alignment with corporate priorities and customer outcomes. Provide strategic leadership across transformation, innovation and service improvement activity throughout the organisation. Act as a trusted advisor to the CIO, Executive Management Team and Board on transformation opportunities, priorities and risks. ...

VodafoneThree - Lead Delivery Transformation Manager

Location
Newbury, England, United Kingdom
enterprise. Who you are Proven experience leading large-scale business transformation, delivery transformation, or process improvement initiatives across complex organisations. Strong expertise in service design, process design, process mapping, and operational excellence practices. A confident communicator who can influence and engage stakeholders at all levels while building … journey. Strong problem-solving and critical‐thinking skills, with the ability to balance strategic vision and practical delivery. Knowledge of business architecture, user‐centred design, and change management approaches. Experience with methodologies such as Lean, Six Sigma, Agile, Target Operating Model (TOM) design, or organisational design would ...

Content Designer

Location
Canterbury, England, United Kingdom
salary increase Flexible, hybrid working – we understand the importance of a good work-life balance A generous annual leave entitlement, which increases with service, plus bank holidays and three additional days usually used while the main offices are closed over Christmas The option to buy additional annual leave … employee assistance programme, plus contributions towards the cost of flu vaccinations About this job You will work within the Digital Services team to design, create and improve accessible content and digital journeys across the council's customer-facing services. You will use analytics, user feedback and research to understand ...