276 to 300 of 401 Service Design Jobs in England

intelligent, user-centred digital services for critical government operations. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design, accessibility and emerging AI capabilities are at the heart of service delivery. You'll work within multidisciplinary Agile teams alongside User Researchers, Service Designers, Product Managers, Architects and Engineers to deliver exceptional user experiences across complex Defence environments. Key Responsibilities Lead UX and UI design activities across the full product lifecycle. Create user journeys, service blueprints, wireframes, prototypes and high-fidelity designs. Apply User-Centred Design (UCD) principles ...

Bowers & Wilkins, Bang & Olufsen, Audi, Coloplast, Baxter, Bentley, HP and others we can't name yet. Along the way we've collected more international design awards than any independent studio in Europe. We're looking for a passionate, collaborative and creative Senior UI Designer with an impeccable … Designer, you'll help define the future of our digital output, shaping remarkable experiences across tech, healthcare, wellness and automotive. You'll set visual design direction and deliver excellence across many platforms - from multi-modal AI experiences, beautiful UI, emotionally engaging motion design and 3D prototypes. ...

user feedback, outcome measures and non-functional considerations such as security, auditability, resilience and supportability, while architects, engineers and suppliers retain responsibility for solution design and engineering delivery. Support Copilot and AI agent products from discovery and validation through prototype, pilot, evaluation, scaling, operational adoption and transition to business … ownership. Design proportionate experiments, user research and testing to validate business need, usability, colleague trust, adoption barriers and benefits and agreed outcomes. Track Copilot adoption and benefits, including active and sustained usage, productivity, quality, cycle time, colleague confidence, user experience and relevant risk or control indicators. Coordinate adoption activity ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Hybrid working: Our approach is to be in the office … Responsibilities Provide technical assurance at a programme level, ensuring that technical change programmes within the Energy and Utilities sector have the most appropriate architectural design and where appropriate reduce technical debt. Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … meet user needs while managing business and security risks Applying innovative security architecture solutions to problems and be able to justify and communicate design decisions. To meet the demands of this role, a solid foundation in information security, relevant certifications (such as Google Cloud Professional Security Engineer, Google Cloud ...

with longer-term product goals. Stakeholder Engagement & Collaboration Build strong relationships with stakeholders across business, policy, technical, and operational functions. Collaborate effectively with engineering, design, research, and data teams. Facilitate discussions and workshops to build consensus around product priorities. Communicate product decisions, progress, and outcomes clearly to technical … technical audiences. Influence stakeholders and champion user-centred, outcome-focused product development. User-Centred Design & Continuous Improvement Apply user-centred design principles throughout the product lifecycle. Use qualitative and quantitative evidence to guide product decisions. Apply Government Digital Service (GDS) standards and best practices where appropriate. Continuously ...

Management: Act as the main delivery point of contact for senior civil servants and client leadership. Team Leadership: Foster high-performing, cross-functional pods (service designers, user researchers, engineers) in a collaborative environment. Required technical and professional expertise Consultancy & Public Sector Experience: Proven track record in client-facing consulting ...

requirements that balance customer experience, dealership workflows, and architectural enablers. Triad Collaboration: Partner closely with the Tech Lead (feasibility) and the User Researcher/Service Designer (desirability and usability) to build comprehensive confidence in recommendations. Ensure user research findings directly steer feature prioritisation and that technical integrations align with ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

evolve evaluation frameworks across offline metrics, live experiments and human feedback Work shoulder-to-shoulder with ML, backend and mobile engineers on system design and iteration Own product quality end-to-end: correctness, predictability, and user trust Drive execution through sharp specs, strong judgement, and relentless prioritisation What They … comfortable with ambiguity, and hungry to build something from zero. You’ll likely have: A strong grounding in CS fundamentals - algorithms, data structures, system design Solid ML fundamentals and a real understanding of how AI systems behave in production Hands-on experience with LLM-based products, model evaluation ...

Head of Engineering and join the UK core team, shipping through disciplined CI/CD alongside the Bengaluru delivery organisation. The work combines service design with the production constraints of demanding enterprise users. Your remit The services and contracts You design REST and asynchronous services in Python … platform systems. You have strong Python, using FastAPI or comparable frameworks, solid SQL/PostgreSQL and the ability to work at Java/Spring service boundaries. You have production AWS experience and are comfortable with Git, CI/CD and Linux. You use AI coding tools daily, such ...

multidisciplinary Agile team, you will help evolve an existing conversational support capability, including AI-enabled journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities Own and develop the product roadmap, aligning user needs, technical capabilities and wider programme objectives. Drive … delivery teams focus on the highest-value activities. Translate user research, analytics and stakeholder feedback into actionable product requirements and priorities. Work closely with Service Designers, User Researchers, Engineers, Data Scientists and Delivery Managers. Lead product discovery and improvement activities to identify opportunities to optimise the service. Make evidence ...

Beryl is hiring a Service Designer (UX) to enhance the end-to-end rider journey, from unlocking bikes to council data reviews and fleet operations. You will lead service design across the business while hands-on with the rider app and internal tools. You’ll talk with ...

Faculty is seeking a Senior Service Designer to design complex service ecosystems across client environments, balancing user needs with business goals within our Applied AI division. You will map intricate user journeys and lead cross-functional alignment to deliver scalable AI-enabled services. You will collaborate with … government and public sector clients to transform public service delivery, facilitate high-impact workshops, and craft compelling artefacts for decision-makers. #J-18808-Ljbffr ...

cloud technologies, automation, operating systems and DevOps practices. Working alongside experienced engineers, the role will contribute to operational support, platform improvements, infrastructure upgrades and service migrations. What You'll be Doing Support the day-to-day operation and maintenance of services across Vitality's hybrid cloud environment Complete operational … Investigate and report issues affecting platform services, contributing to effective troubleshooting and resolution Create and maintain tools and processes that improve operational efficiency and service reliability Support certificate management, API gateway management and reverse proxy management processes Contribute to infrastructure upgrades, platform migrations and technical implementation activity Assist with ...

cloud technologies, automation, operating systems and DevOps practices. Working alongside experienced engineers, the role will contribute to operational support, platform improvements, infrastructure upgrades and service migrations. What you will be doing Support the day-to-day operation and maintenance of services across our client's hybrid cloud environment Complete … Investigate and report issues affecting platform services, contributing to effective troubleshooting and resolution Create and maintain tools and processes that improve operational efficiency and service reliability Support certificate management, API gateway management and reverse proxy management processes Contribute to infrastructure upgrades, platform migrations and technical implementation activity Assist with ...

multidisciplinary digital delivery team in the UK, focusing on shaping and improving public services. The role involves planning, conducting, and communicating research to inform service design, product decisions, and policy outcomes within an Agile government context. Remote UK work is available and SC clearance eligibility is noted. #J ...

processes, services and ways of working rather than managing large-scale IT transformation or technology rollout programmes. You will work closely with programme leads, service owners, product and delivery teams, finance and digital leaders, and assurance functions to ensure departments are prepared for change and that new approaches become … complex policy, process and technical changes into clear, practical actions for different audiences. Develop communications, guidance, training and supporting materials. Work collaboratively with product, service design and user research teams , ensuring feedback informs future improvements. Track adoption, readiness, risks and benefits, escalating issues where appropriate. Use data ...

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help … measured. What You Will Do Understand Customer Behaviour & Journeys. Analyse customer behaviour, segments, journeys and interactions across digital and assisted channels. Identify journey friction, service failure demand, channel leakage and opportunities to improve customer outcomes. Develop segmentation and behavioural insights that support more relevant experiences and services. Connect Customer ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

when something serious happens. The business is scaling, so there's real scope for the role to grow with it. What You'll Do Service and client delivery Own MDR delivery and performance against SLAs, KPIs and contractual commitments Act as the senior operational contact for clients and internal … teams Run service reviews and governance meetings, and brief senior stakeholders on incidents, trends and risks Lead client onboarding and service transition Manage major incidents so that responses are controlled, communicated and documented Put improvement plans in place where service quality slips People leadership Line manage, coach ...

social care sector, with strong understanding of care delivery, regulatory requirements, operational challenges and provider needs Proven experience in digital transformation, product innovation, service design or customer experience In-depth knowledge of how to translate complex knowledge, guidance or regulatory information into intuitive, practical digital solutions A strong … understanding of human-centred design and how different audiences discover, consume and apply information in everyday work Experience working collaboratively with Product, Design, Technology and subject matter experts to develop or improve customer-facing products and services Excellent communication, presentation and influencing skills, with the credibility and gravitas ...

Whitbread PLC is seeking a Service Delivery Manager (Product) to join its Technology & Data team in a hybrid role based in Dunstable. You will own the end-to-end health and performance of critical product services, coordinating incident recovery, and driving improvements with suppliers and internal teams. The role … emphasizes service design, transition, and readiness for large-scale transformations in F&B, with a strong focus on stakeholder communication and data-driven decision-making. #J-18808-Ljbffr ...

Digital in London is seeking an experienced HALO ITSM Configuration Specialist to own end-to-end service design across departments. You will translate business needs into scalable HALO configurations and shape workflows that drive real operational change. This role combines business analysis, stakeholder engagement and hands-on configuration ...

Role: Service Designer Location: London/Hybrid Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work … closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges ...