101 to 125 of 580 Service Management Jobs in the UK

HaloITSM Consultant | Config | Implementation | ITIL Principles | MSP | Reading, Hybrid | £70,000 Are you an experienced HaloITSM specialist looking to work on high-profile service management transformation projects for a market-leading consultancy? We're partnering with a globally recognised IT Service Management consultancy that helps organisations … improve service delivery through best-practice ITSM processes, consultancy, training, support services and technology solutions. Due to continued growth and increasing demand for HaloITSM expertise, they're looking to add an experienced HaloITSM Consultant to their expanding professional services team. The Opportunity This is a client-facing consultancy role ...

seeking a DV Cleared Data Engineer to support a long-term defence programme. You will develop and maintain data solutions within Azure, supporting enterprise service integration, operational reporting, service performance monitoring and data-driven decision-making. Working alongside service architects, service management teams and technical … stakeholders, you will help ensure data is accurate, secure and aligned with enterprise service delivery requirements. Key Responsibilities Develop and maintain data pipelines and integration solutions within Azure. Integrate and transform data from multiple enterprise systems. Support operational reporting, service performance metrics, KPIs and SLA reporting. Improve data ...

Contract to Permanent opportunity We are partnering with a leading banking client to recruit an experienced Infrastructure Project Manager to join their Infrastructure and Service Operations function. This is an exciting opportunity for a seasoned Project Manager with a strong infrastructure background to take ownership of a varied portfolio … technical delivery and service improvement initiatives within a complex banking environment. The role sits at the intersection of infrastructure, service management and operational resilience, with a focus on delivering improvements across the bank’s technology estate, mitigating infrastructure risks and driving operational efficiency. Our client is looking ...

exciting opportunity to join our team as a Problem, Incident & Change Manager! In this pivotal role, you will be responsible for ensuring the effective management of incidents, problems, and changes across the service landscape, maintaining service stability while driving continual service improvement. As the Problem, Incident … impact services, whilst leading the coordination and governance of major incidents, root cause investigations, and change activities. You will work closely with technical teams, service partners, stakeholders, and our extensive high-profile client network to minimise service disruption, improve operational resilience, and ensure changes are delivered safely ...

Opportunity The Labour Party is seeking an experienced IT & Cyber Security Lead to take ownership of IT operations, infrastructure, service delivery and cyber security for what is a complex, high-profile organisation. This is a senior hands-on leadership role, combining strategic responsibility with practical delivery. You’ll lead … will be required around major events, elections and significant incidents. The Role You’ll take responsibility for creating a trusted, secure and resilient IT service, building on existing improvements across IT service management, hybrid Azure infrastructure, end-user technology, cyber security, disaster recovery and workplace technology. ...

Opportunity The Labour Party is seeking an experienced IT & Cyber Security Lead to take ownership of IT operations, infrastructure, service delivery and cyber security for what is a complex, high-profile organisation. This is a senior hands-on leadership role, combining strategic responsibility with practical delivery. You’ll lead … will be required around major events, elections and significant incidents. The Role You’ll take responsibility for creating a trusted, secure and resilient IT service, building on existing improvements across IT service management, hybrid Azure infrastructure, end-user technology, cyber security, disaster recovery and workplace technology. ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some 2nd Line … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Service Manager Monday-Friday 9am-5pm £45,000-£47,000 DOE Manchester Are you an experienced IT Service Manager looking for your next challenge? Do you want to work for a fast growing business where you can make a genuine difference? The IT Service Manager will take … ownership of the day-to-day delivery and management of IT services across the business, ensuring a reliable, secure and responsive technology environment that supports the needs of the business. Working with a small internal IT team and external technology partners, the role will establish and embed effective ...

ServiceNow platform. This role offers the opportunity to work closely with Product Owners, developers, administrators, and business stakeholders while developing expertise in product management, service management, and agile delivery. You will contribute to platform improvements, support service performance monitoring, and help deliver solutions that meet business … needs. Responsibilities Support the management of the ServiceNow product backlog. Gather and document business requirements. Write and refine user stories and acceptance criteria. Coordinate with stakeholders to understand business priorities. Assist with sprint planning, reviews, and backlog refinement. Monitor incidents, requests, and recurring issues to identify improvement opportunities. Help ...

Office attendance: Mondays and Thursdays in London, plus one day per month in Chelmsford, Essex About the Role Eurobase is looking for an experienced Service Delivery Manager to take ownership of service delivery for a key client using our Synergy2 enterprise (re)insurance platform. This is a highly … client facing role where you’ll act as the primary service contact, building strong relationships, managing expectations and ensuring service commitments are met. You’ll work closely with internal technical teams and third party providers, coordinating resources, managing escalations and driving service improvements. This ...

Description: Job Title: Service Analyst Rate: £460 Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Capgemini Mandated PAYE only Job Description: Description and Location Digital is focused on helping the client engage with citizens. Join a team that imagines … removing barriers and creating meaningful, life-enhancing experiences for all. By placing people at the centre of everything we do, we will reimagine public service as a force for dignity, opportunity, and trust in a digital age.? Digital Platforms Run and Change is focused on running and evolving ...

Must be willing and eligible to go through the SC Clearance process We are seeking an experienced Data Storage Solution Architect to join the Service Operations team supporting the clients account. This is a key position within the Hybrid Delivery organisation, helping to deliver critical project and operational outcomes … high-quality storage architecture services across business-critical customer workloads. About the Team The Data Storage Solution Architect will be a member of Service Operations within the clients account. Service Operations forms part of the wider Hybrid Delivery organisation, which is responsible for: Managed Services and Applications Multi ...

+ Benefits + Pension + Holiday Are you an experienced HaloITSM professional looking for the opportunity to lead client implementations, shape service management solutions and join a globally recognised ITSM specialist where you can play a key role in delivering transformational outcomes for enterprise customers? This … excellent opportunity to join a market-leading service management organisation, working on the full lifecycle of HaloITSM projects from discovery and solution design through to configuration, deployment and continual improvement. In this customer-facing role, you will work closely with clients to understand their service management ...

champions leads the transformation of end user services and support, driving operational excellence, continuous improvement and a seamless experience for users engaging with the Service Desk. Responsibilities include: Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture. Lead … embed a robust service management strategy, including ITIL-aligned processes and clear performance measures. Own major incident management, confidently engaging technical teams, business users and senior leaders during critical issue. Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery. Build ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced service transition professional looking to operate at a strategic level and shape best practice, this role offers both challenge and impact. You'll support ...

office hardware, meeting rooms, local server and network support, in addition to training end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including … know it’s the right role for you too. You will need: • Demonstrable knowledge of build systems on SCCM and Intune mobile device management as a technically skilled Deskside Support Engineer • An engaging and customer focused attitude, with proven customer service skills • Exceptional verbal and written communication skills ...

1071316Category: Technology and ITLocation: Manchester, Lancashire, United KingdomPosted: 2026-11-04Closes: 2026-11-11Lead Service Analyst – Networks Up to 48,000 plus great benefits (Work Level 6A) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home … ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high-performing services that support colleagues, customers and members across our Co-op. ...

days per week in the office Are you looking to take the next step in your IT career and move into IT Change Management? This is an excellent opportunity for someone looking to transition into IT Change Management, with full training, support and upskilling provided to help … develop your knowledge and build a long-term career in this area. We're particularly interested in candidates with a background in IT Support, Service Delivery, IT Operations, IT Service Management or Project Coordination who have a good understanding of IT environments and enjoy working with processes ...

seeking a Global Product Owner to lead the evolution of a global IT Service Desk, combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive … platform, defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance targets. Drive service improvement initiatives through automation, self-service, knowledge management ...

secure digital services. The post holder will be accountable for the development and delivery of technology strategy, enterprise technology standards, architecture, technology operations, service management, cloud platforms, infrastructure, end user computing, network services and technology resilience. Working as a key member of the Technology senior leadership team … term modernisation. Success will be demonstrated through highly available, secure and clinically safe technology platforms that support 24/7 patient care and evolving service models. A critical success factor is the ability to operate credibly at executive and Hospital Leadership Team (HLT) level, shaping decisions through clear articulation ...

excellent opportunity to join our team as a SIAM Event Analyst. In this role, you will be responsible for monitoring, analysing, and coordinating the management of IT events across a multi-supplier service environment. You will play a key role in ensuring that events are identified, assessed … escalated appropriately to minimise service disruption and maintain operational stability. Working within the SIAM function, you will collaborate closely with internal support teams and external service providers to drive effective event management practices, improve service performance, and support the continuous enhancement of operational processes. Your ability ...

Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting an organisation with … recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful candidate will be responsible for resolving ...

Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting an organisation with … recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful candidate will be responsible for resolving ...

Line IT Support Waterlooville Permanent | Full Time | Hybrid £28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through to resolution or escalation. Key Responsibilities … first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical ...

seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions. The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, contact … efficiency and improve customer outcomes. Key Responsibilities Business Analysis & Stakeholder Engagement Lead discovery workshops, requirements gathering sessions, and stakeholder interviews. Work closely with customer service teams, business users, and product owners to understand operational needs and pain points. Translate business requirements into detailed functional specifications, user stories, process maps ...