76 to 100 of 580 Service Management Jobs in the UK

Salary dependent on experience + commission and benefits We are looking for an ITSM Business Development Manager with a strong track record in IT Service Management solution sales. This is a chance to join a global Service Management specialist and play a key role in expanding … relationships by understanding their challenges and positioning our solutions as a trusted extension of their IT operations. About the company We help organisations accelerate Service Management best practice through training, consultancy, IT Support and ITSM technology services. Our solutions support clients’ end-to-end (Enterprise) Service Management ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live … operational services, ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live … operational services, ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live … operational services, ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work ...

engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic … providing strategic guidance on ServiceNow platform adoption, roadmap planning, and digital transformation initiatives. Define target architecture and solution blueprints that enable scalable, resilient, and service-aware operating models. Lead architecture discussions, workshops, and technical design reviews with client stakeholders and executive leadership teams. Drive ServiceNow platform innovation by leveraging ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This is a broad and highly … visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This is a broad and highly … visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed ...

exciting opportunity has arisen for an experienced I.T Service Manager to join a growing, internationally operating business. The IT Service Manager will play a key role within a developing Group Technology function, reporting directly to the Group Head of IT and working alongside colleagues responsible for Data & Applications … Technology Delivery, Cyber Security & Infrastructure and Digital Marketing. This is an opportunity to take ownership of IT service delivery across an international business, providing hands-on leadership and driving the ongoing development of its technology support function. You will be responsible for the global service desk, overseeing user ...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … rollout waves . Outside IR35 B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain : Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management/NGSM , MWO and service execution End-to-end solution ownership and design authority Complex defect triage, root ...

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … . Outside IR35//B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain : Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management/NGSM , MWO and service execution End-to-end solution ownership and design authority Complex defect triage, root ...

PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionIT Operations Platforms and Security LeadThis role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational ...

+ Bonus + Benefits Most ServiceNow hiring focuses on the platform. This role is different. We're looking for someone who understands how customer service organisations actually work. Someone who can walk into a business, understand the challenges their customer-facing teams are experiencing, and help design a better … real focus is on customer transformation. Working with a major transformation consultancy, you'll help clients rethink how they manage customer interactions, case handling, service delivery and operational performance, whilst shaping how ServiceNow supports those ambitions. The Opportunity ServiceNow's Customer Workflows proposition is growing rapidly, and organisations ...

+ Bonus + Benefits Most ServiceNow hiring focuses on the platform. This role is different. We're looking for someone who understands how customer service organisations actually work. Someone who can walk into a business, understand the challenges their customer-facing teams are experiencing, and help design a better … real focus is on customer transformation. Working with a major transformation consultancy, you'll help clients rethink how they manage customer interactions, case handling, service delivery and operational performance, whilst shaping how ServiceNow supports those ambitions. The Opportunity ServiceNow's Customer Workflows proposition is growing rapidly, and organisations ...

support and improve the internal IT environment of an established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex … administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise ...

PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionIT Infrastructure Operations and Security LeadThis role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk ManagementDefine and enforce cloud security policies, identity management ...

model and delivery plan for cloud, infrastructure, network, endpoint and platform services./li li Stabilise core platforms by improving resilience, availability, observability, capacity management, lifecycle planning and operational supportability./li li Ensure all infrastructure and cloud changes are designed, assessed, implemented and evidenced in line with security … audit, architecture, resilience and service management standards./li li Lead platform engineering practices including Infrastructure as Code, automation, monitoring, deployment pipelines, configuration control and repeatable operational patterns./li li Maintain clear technical ownership, third-line support accountability, escalation paths and handover points into Service Management ...

championing our communities. JOB PURPOSEThe Manager Enterprise Platforms and Operations sits within the Enterprise Platforms & Operations team, responsible for the day-to-day management, coordination, administration and operational support of the Burberrys Core Platforms, ensuring that service processes run smoothly and that Burberry's Core Platforms operates efficiently … evolution of core systems that comprise Burberry's Enterprise Platforms. Acting as a key point of contact for Operational Delivery and Services, working with service management and key business stakeholders and managing key managed service partners to ensure a successfully delivered service while continually improving processes ...

Service Delivery Manager | Cardiff | £62,000 + excellent benefits An opportunity has arisen for an experienced Service Delivery Manager to take ownership of business-critical technology services within a complex, regulated organisation. You'll operate at the centre of a multi-supplier technology environment, making sure strategic partners … meet their service commitments and that technical performance translates into dependable outcomes for colleagues. The organisation supports a large, geographically distributed workforce and provides services that must remain resilient around the clock. This position combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. ...

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes … produce actionable insights and influence strategic decisions across the universitys technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data-driven ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Profile Summary Lead and develop the IT Service Governance function, ensuring it provides effective governance, oversight and control across IT services, service agreements, recharge arrangements and governance obligations. The role … responsible for defining what good looks like in service governance, establishing consistent governance frameworks and ensuring services, agreements and governance artefacts are managed in a controlled, auditable and efficient manner. Working closely with Service Owners, Finance, Legal, Tax, Risk and Audit, the role will improve governance maturity, strengthen ...

managing the product backlog and ensuring delivered solutions meet the needs of our organisation and associates. This role bridges business needs across multiple functions, service operations, and engineering execution, ensuring scalable, automated, and user-centric service experiences across IT, workplace and functional domains. While IT Service Management is growing in maturity the role will also lead the stand up and operationalisation of service management capabilities for Facilities & Finance. This position reports to the Enterprise Service Management leader and is part of the Enterprise Applications Team in Danaher Corporate and will be fully ...

business-critical IT support function. This role requires a credible, hands-on leader who has operated at Head of IT Support, Head of Service Management, or equivalent level, and can quickly provide operational stability, lead service improvements, and drive ITSM maturity. Key Responsibilities Lead the IT Support … function, including Service Desk, Incident, Problem and Asset Management. Take ownership of service delivery, operational performance, customer relationships and escalations. Drive improvements across ITSM processes, governance and service management maturity. Lead preparation for an upcoming SDI audit, ensuring readiness and improvement activity. Support the rollout ...