26 to 50 of 383 Service Management Jobs in the UK

Service Architect – Advisory Services - Business Consulting & Advisory | GTO PermanentRemote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. You’ll be part of a collaborative consulting community that blends deep service management expertise with … help shape how services are designed, structured, governed, and evolved—ensuring they deliver value from concept through to live operation. This is a service-level architecture role , focused on end-to-end service design and lifecycle thinking—not detailed technical solution design or day-to-day delivery. What ...

Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with … organisational objectives. You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering … collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements. THE BENEFITS Flexible working options, including hybrid arrangements Private healthcare and cash health plan Holiday buy and sell scheme Performance ...

Service Consultant We are currently supporting a global organisation undergoing continued investment in their IFS landscape and are looking to engage an experienced IFS Service Consultant to support and enhance their Service & Maintenance capabilities. Role Overview As an IFS Service Consultant, you will play … role in delivering and optimising Service Management within IFS. You will work closely with business stakeholders to ensure the solution supports field service operations, maintenance processes, and overall service delivery excellence. Key Responsibilities Configure and support IFS Service Management & Maintenance modules Gather and translate ...

services. This role focuses on building resilience KPIs, KRIs, dashboards, and reporting by bringing together data from incidents, observability platforms, change failures, and service management tools to provide clear visibility of risk and resilience maturity. Key Responsibilities • Design and maintain resilience KPIs and KRIs aligned to key operational … resilience outcomes • Integrate data from incidents, observability platforms, change failures, and service management tools • Analyse trends to identify systemic weaknesses, control gaps, and improvement opportunities • Produce clear, executive-ready dashboards and reporting for senior leadership • Support prioritisation of remediation activity through evidence-based insight • Deliver resilience scorecards, systemic ...

Service Operations Manager (Stoke-on-Trent) We are looking for a talented Service Operations Manager to join a growing and dynamic team in Stoke-on-Trent. This is an exciting opportunity to play a key role within the Service team, supporting the delivery of high-quality … services while driving continuous improvement across operational processes. In this role, you will oversee Change, Incident, and Problem Management, ensuring best-practice IT Service Management (ITSM) processes are followed. You will analyse service performance data, identify trends, and work closely with the Service Operations Lead ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £55,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print … Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £55,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print … Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. ...

Sales Executive (IT Service Management) Reading - 5 days on-site Salary: 40,000 - 50,000 (OTE 80,000 - 100,000) + Holiday + Pension Are you an experienced ITSM sales professional looking to join a global market leader where you can drive new business, grow key accounts … play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business ...

Service Manager (Access Control/Security Systems) Harlow £55,000 - £65,000 + Commission Scheme + Company Car + Teck Package Are you a Service Manager or similar from an Access Control/Security System background, looking for a position at a well-established Security System, Access Control … Fire solution company currently experiencing a period of massive growth and as a result looking to employ a Service Manager to their skillful and renowned team? Do you want to work in a role that gives exposure to a broad variety of electrical services including Access Control Systems, CCTV ...

Service Manager (Security Systems/Engineer off the Tools) Harlow £55,000 - £65,000 + Commission Scheme + Company Car + Teck Package Are you a Service Manager or similar from an Access Control/Security System background, or an Engineer looking to get off the tools, looking … established Security System, Access Control and Fire solution company currently experiencing a period of massive growth and as a result looking to employ a Service Manager to their skillful and renowned team? Do you want to work in a role that gives exposure to a broad variety of electrical ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst South West Water is seeking a motivated and customer-focused Service Desk Analyst to join our IT team. This role … site-based five days per week, working Monday to Friday on a shift pattern between 8:00am and 5:00pm. The Role As a Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through our IT Service ...

Analyst with a working knowledge of ITSM and BMC Remedy? Sopra Sterias aerospace defence and security sector are on the hunt for an IT Service Management analyst with experience working on Remedy for an ongoing project working within a key client. It will be your role to maintain … existing Remedy Service Management platform by providing senior-level administration and taking technical ownership. There will also be future opportunities to get involved in ad hoc project work so familiarity with related technologies such as VMware, SQL Server and PowerShell scripting would be a massive benefit. This role ...

Service Design & Transition Manager Location: Telford Hybrid (2 days onsite per month) Day Rate: Up to £490/day inside IR35 Clearance: Active SC Clearance required Sector: Public Sector Overview We are looking for a Service Design & Transition Manager to support end-to-end service design … into live service. You will work closely with project, technical, and support teams to identify operational risks, develop support models, and ensure governance and service readiness standards are met before go-live. Key Responsibilities Develop support models, service diagrams, and operational documentation for new services Ensure application ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to 35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to £35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery ...

traditional IT Analyst role that specialises in Asset Management, including Software, Hardware and License Management. Managing and taking ownership of all change/problem/incidents associated to Asset Management & maintaining the Configuration Management Database and all assets that reside within it. You will join our Aerospace … supportive and collaborative environment, where accuracy and curiosity are valued. In this role, you will help maintain and improve our Asset and Configuration Management processes, working with colleagues and partners to keep systems reliable and up to date. It is a chance to learn, grow and make a real ...

Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical Insurance + discounts … scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example ...

Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical Insurance + discounts … scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example ...

Germany Role Objectives : The Platform Services Manager is accountable for the end-to-end performance, governance, strategy, and continuous improvement of a defined global service domain. This includes the ownership of small-scale platform changes — configuration updates, parameter changes, access adjustments, workflow tweaks, and minor feature enablement's — while … role ensures that services remain stable, scalable, secure, compliant, and aligned with business outcomes and Enterprise Architecture direction. The Platform Services Manager leads multiple Service Owners, ensuring consistent governance, service maturity, lifecycle management, and value delivery across all services in the domain. Key Results/Areas Core ...

Germany Role Objectives : The Platform Services Manager is accountable for the end-to-end performance, governance, strategy, and continuous improvement of a defined global service domain. This includes the ownership of small-scale platform changes — configuration updates, parameter changes, access adjustments, workflow tweaks, and minor feature enablement's — while … role ensures that services remain stable, scalable, secure, compliant, and aligned with business outcomes and Enterprise Architecture direction. The Platform Services Manager leads multiple Service Owners, ensuring consistent governance, service maturity, lifecycle management, and value delivery across all services in the domain. Key Results/Areas Core ...

Deployment Team Leader – NHS/Public Sector 12 Month Fixed Term Contract Location: Gloucestershire Salary: £39,950 per annum Driving Licence Required Join a Service That Makes a Difference We are inviting applications from experienced IT professionals within the NHS and wider public sector to join a high-performing … within a Trust, Local Authority, Education, or other public sector environment who understands the importance of reliable IT services in supporting frontline operations and service delivery. You will lead the Deployment function responsible for the installation, configuration, tracking, and lifecycle management of IT equipment across multiple sites, ensuring ...

Deployment Team Leader – NHS/Public Sector 12 Month Fixed Term Contract Location: Gloucestershire Salary: £39,950 per annum Driving Licence Required Join a Service That Makes a Difference We are inviting applications from experienced IT professionals within the NHS and wider public sector to join a high-performing … within a Trust, Local Authority, Education, or other public sector environment who understands the importance of reliable IT services in supporting frontline operations and service delivery. You will lead the Deployment function responsible for the installation, configuration, tracking, and lifecycle management of IT equipment across multiple sites, ensuring ...

afraid to mix things up. Your role in a nutshell The Cloud Manager (Azure) is responsible for the governance, security, and operational management of the organisation’s Microsoft Azure cloud platform. The role ensures Azure services are secure, cost-effective, well-architected, and aligned with company standards, while maintaining … high technical and security standard Deliver and maintain a secure Azure operating model Ensure consistency, resilience, and scalability across Azure environments Operational Leadership & Incident Management Lead and coordinate Major Incident response relating to Azure and associated cloud services Act as a senior escalation point for complex platform issues Drive ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior … Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...