51 to 75 of 580 Service Management Jobs in the UK

Active SC Clearance is essential for this role* We're looking for an organised and proactive Service Operations Coordinator to play a key role in the day-to-day management of incidents, service requests, escalations and wider IT service management activities. Working across multiple support … teams, suppliers and service management functions, you'll help ensure services run smoothly, risks are identified early, and operational governance is maintained to the highest standards. Location: Reading Pay : DOE Active SC Clearance is essential. Applicants must be nationals of the UK, Italy or Japan . Dual nationality ...

Active SC Clearance is essential for this role We're looking for an organised and proactive Service Operations Coordinator to play a key role in the day-to-day management of incidents, service requests, escalations and wider IT service management activities. Working across multiple support … teams, suppliers and service management functions, you'll help ensure services run smoothly, risks are identified early, and operational governance is maintained to the highest standards. Location: Reading Pay : DOE Active SC Clearance is essential. Applicants must be nationals of the UK, Italy or Japan . Dual nationality ...

Position Description:Shape the services that enable secure, sustainable digital transformation at CGI. As a Service Architect, you’ll take ownership of end-to-end service design and transition, helping a major client migrate applications, data and capabilities from on-premise infrastructure to a modern cloud environment. Working … designed, governed and successfully moved into live operation. You’ll have the scope to introduce fresh thinking, improve ways of working and solve complex service challenges, while collaborating with an experienced, multidisciplinary team. Supported by CGI’s wider community of experts, you’ll help create resilient services that deliver ...

meet you. We’re looking for an Atlassian Administrator who is organized, customer-focused, and excited to build deeper expertise across Jira, Jira Service Management, Confluence, and the broader Atlassian Cloud ecosystem. In this role, you will support the day-to-day administration and operation of Braze … work closely with our Lead Atlassian Solutions Engineer to ensure changes are implemented consistently and in accordance with Braze’s platform governance and change management standards. You will also contribute to larger initiatives including platform cleanup, workflow consolidation, service management improvements, automation, ScriptRunner development, and Braze ...

note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you experienced in live service IT Service Management? Do you want to help shape an emerging function in one of UK governments largest IT environments … join us at DWP Digital. The primary role of Centralised Application Support Services (CASS) is to provide application operations which deliver continuity of service for our users across DWP Digital services. As an Application Operations Engineer, you will be: Working collaboratively with teams across Digital Group to ensure smooth ...

looking to take the next step in your career and build your experience in Service Management within a growing Cyber Security environment? We're looking for a Junior Service Manager to join our Security Operations Centre team within Aerospace, Defence and Security. This is an exciting opportunity … work alongside experienced Service Management and Cyber Security professionals, supporting the delivery of services to a diverse portfolio of customers across sectors including defence, healthcare and finance. You'll join a collaborative team where learning, development and continuous improvement are actively encouraged. This role offers excellent exposure ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

team you'll be working with:As part of our continuous growth, we are seeking a Salesforce Field Service Architect. You will be part of the Solution & Design community within the NTT DATA Salesforce Practice across UK & Ireland, working alongside Enterprise Architects, Solution Architects, Functional Consultants, and Delivery teams.As … Field Service Architect, you will play a pivotal role across the full lifecycle — from presales and solution shaping through to delivery oversight and client engagement — designing solutions that transform how our clients plan, schedule and deliver work in the field, aligned to both industry-specific needs and Salesforce platform ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast-paced technology … environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous improvement, and working closely with stakeholders across the business ...

title: Service Desk Team Manager Salary: £35,000 - £40,000 (DOE) Location: Nottingham (with weekly travel to Lincoln) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We're looking … experienced Service Desk Team Manager to join XMA, leading and developing a team of 1st Line Analysts while driving performance and service excellence. Based in Nottingham, with weekly travel to Lincoln, you'll play a key role in ensuring the smooth running and continuous improvement of the service ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people … Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people … Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through ...

line support for critical business applications used across the organisation. The role focuses on ensuring the effective delivery of incident, request, problem and service management processes across a portfolio of applications including: ServiceNowMicrosoft Dynamics 365 Project OperationsMicrosoft Dynamics 365 Field ServiceMicrosoft Dynamics 365 Customer Engagement (CE)Microsoft Dynamics … premise business applicationsThe Application Support Desk Manager will act as the operational leader for the team, ensuring high levels of customer satisfaction, strong service performance against SLA targets, effective escalation management, and continuous improvement of support processes. The role serves as the key interface between Service Desk ...

ensuring the effective delivery of network services, collaborating with teams across Network Security, Network Operations and Network Projects, as well as wider Information Management functions. The successful candidate will be confident working with stakeholders at different levels, comfortable challenging existing processes and able to identify opportunities to improve service … your responsibilities will include: Providing centralised coordination and administrative support across the Network Services function. Supporting the implementation and continuous improvement of ITIL-based service management processes. Working across incident, change and problem management activities. Liaising with internal teams and stakeholders to ensure effective service delivery. ...

ensuring the effective delivery of network services, collaborating with teams across Network Security, Network Operations and Network Projects, as well as wider Information Management functions. The successful candidate will be confident working with stakeholders at different levels, comfortable challenging existing processes and able to identify opportunities to improve service … your responsibilities will include: Providing centralised coordination and administrative support across the Network Services function. Supporting the implementation and continuous improvement of ITIL-based service management processes. Working across incident, change and problem management activities. Liaising with internal teams and stakeholders to ensure effective service delivery. ...

Head of Service (Security Systems/Engineering) £50,000 - £55,000 + Progression + Enhanced Holidays + Company Van + Hybrid Working + Company Benefits Liverpool Are you a Service Manager or Head of Service from a security, engineering or technical background, looking to take ownership … service operations within a growing engineering business? This company specialises in integrated security solutions, including bespoke security gates and barriers, CCTV, access control and perimeter protection systems for commercial and industrial clients. On offer is the opportunity to take a leading role in developing and managing service operations ...

customer teams. Your New Role As an SAP Delivery Manager, you will be responsible for overseeing the delivery of SAP services, ensuring contractual commitments, service levels, and customer expectations are consistently met. You will manage operational performance, drive service improvements, coordinate cross-functional teams, and maintain strong customer … relationships. Key responsibilities include: Managing SAP services against agreed SLAs and contractual obligations Overseeing ITIL service management processes including Incident, Problem, and Change Management Leading and coordinating the resolution of high-priority incidents Producing and delivering service reports and performance metrics Managing supplier relationships and conducting ...

requirements where these are necessary to meet UK Government or contractual security obligations. Key Responsibilities Billing & Financial Control Manage the monthly billing cycle for Service Charges and Project Delivery, ensuring invoices are accurate, timely and compliant with contractual terms and agreed approval processes. Extract, validate and reconcile fixed … variable charge data from ITSM platforms, asset management systems, monitoring tools and other operational data sources. Maintain billing models, calculation methodologies and supporting evidence, ensuring charges are traceable to contractual terms and source data. Maintain traceability from contractual charging rules and source records through calculations and reconciliations to individual ...

title: Service Solutions Consultant Location: Reading or Nottingham (Hybrid) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for a personable and confident Service … background in IT services who is keen to develop their career in a customer-facing, pre-sales role. Working alongside Solution Architects, Sales and Service Delivery teams, you’ll help develop managed service solutions, prepare quotations and proposals, support tender responses and present service offerings to customers. ...

Sales Executive (IT Service Management) Reading - Hybrid (3 On-site, 2 WFH) £40,000 - £50,000 + Commission + Benefits Are you an experienced IT Service Management sales professional looking to join a global leader where you can take ownership of both new business development … clients, and play a key role in expanding a highly respected ITSM solutions portfolio? This is an exciting opportunity to join a market-leading Service Management specialist with a strong reputation for helping organisations improve their IT operations through consultancy, training, support services and technology solutions. You will ...

sharing partnership globally. We are united in our commitment to integrity, quality and collaboration. We have a culture of high performance and deliver excellent service consistently across the firm. We provide tailored solutions built on trust and partner with our clients to achieve their goals. Many of our clients … coordination and successful delivery of technology releases and implementations across our IT landscape. You will work closely with delivery and technical teams, application and service owners, the Testing team, Change Enablement, the IT Service Delivery team and business stakeholders to ensure that releases are appropriately planned, communicated ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...