51 to 75 of 1,281 Service Management Jobs in the UK

Service Manager Contract: Initial 6 months IR35: Outside IR35 Clearance: SC + NPPV3 required Location: London/Hybrid We are looking for an experienced IT Service Manager to support a major transformation programme within the Metropolitan Police. The role will support and deputise for the IT Service Design Workstream Lead, helping to coordinate service design, transition and operational readiness activities across the programme. You will play a key role in ensuring new technology capabilities are introduced into live service in a controlled, supportable and sustainable way. Key Responsibilities Support the delivery of service ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders ...

Senior Service Consultant Permanent | 37 Hours per Week Location: Bristol or Malvern | Hybrid Working Available Travel Required We're partnering with a leading organisation operating across complex Defence and government environments to appoint an experienced Senior Service Consultant. This is an excellent opportunity for a senior service professional with strong experience across Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you'll provide subject matter expertise across the full ...

Senior Service Consultant Permanent | 37 Hours per Week Location: Bristol or Malvern | Hybrid Working Available Travel Required We’re partnering with a leading organisation operating across complex Defence and government environments to appoint an experienced Senior Service Consultant. This is an excellent opportunity for a senior service professional with strong experience across Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across the full ...

Senior Service Consultant Permanent | 37 Hours per Week Location: Bristol or Malvern | Hybrid Working Available Travel Required We’re partnering with a leading organisation operating across complex Defence and government environments to appoint an experienced Senior Service Consultant. This is an excellent opportunity for a senior service professional with strong experience across Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across the full ...

Based: Moorgate, London OR Sophia Antipolis, France 4 days per week Applicants must have the right to work in UK OR France The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt … support Fortinet technologies. The Service Portfolio team provides strategic and tactical leadership across initiatives focused on service innovation, operational excellence, and performance optimization. With a diverse and evolving portfolio of services, the role requires strong thought leadership, analytical capability, and problem solving skills to drive improvements and ensure ...

Support Engineer/Service Desk Analyst – Onsite and Remote Support Join a varied, customer-facing IT support role where you’ll provide hands-on technical assistance across 5–6 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face-to-face support … work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Second Line Technical Support Engineer ...

inclusive culture that not only embraces change but also encourages continuous learning and professional development. Job purpose summary The Head of Technology Operations & Service Delivery is the senior operational technology leader responsible for service performance, operational resilience, supplier governance, cloud and infrastructure operations, end-user technology, service … focused on customer, intermediary and colleague outcomes. Forward thinking and driven to embed process automation through AI adoption. Key areas of responsibility: IT service management Own and continuously improve IT service management policies, standards, controls and tooling. Establish effective incident, problem, request, change, release, configuration ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management, service delivery expertise ...

quality customer experience through effective and timely support of end-user technology services. The role will provide technical support, troubleshooting and resolution for incidents, service requests and problems within agreed Service Level Agreements (SLAs). The post holder will identify recurring issues and service trends, take proactive … measures to improve service performance, and contribute to the continual improvement of EUD service delivery. The role will work closely with internal ICT teams, business stakeholders, third-party suppliers and end users to ensure the effective delivery of EUD services across multiple locations. Key Responsibilities Provide an excellent ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

summary We are seeking an experienced and motivated IT Service Manager to join our Digital Services team at a pivotal time of digital transformation. This is an opportunity to lead the delivery, performance and continual improvement of critical digital services that support patient care and operational delivery across … performance standards, whilst supporting the successful transition of major digital programmes, including Electronic Patient Record (EPR) solutions, into business-as-usual operations. As IT Service Manager, you will provide operational leadership across service management functions including service delivery, service transition, digital major incident management ...

evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead the Enterprise Incident Management function across Worldpay, ensuring effective management of all incidents. Provide oversight of the end-to-end incident lifecycle, from detection and assessment through … governance, and executive engagement. Serve as the primary escalation point for major incidents with significant customer, operational, financial, regulatory, or reputational impact. Ensure effective management of major incidents to minimize customer disruption and business impact. Customer, Operational & Commercial Leadership Lead the assessment and management of customer, operational, financial ...

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM … best practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change ...

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM … best practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids , service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

on. The Director of Enterprise Technology Services owns the strategy and execution of these foundational services globally whilst collaborating with local teams: Corporate Network, Service Management (ITSM tools & process) and Service Desk, On-Premises Infrastructure, and Digital Workplace (M365 and Intune/laptop provision). This … hands‐on leadership role — the individual will set the direction for each service area and be equally accountable for how well it runs day to day, building a consistent, resilient and well‐governed operating model across all Bauer markets. Key Responsibilities Corporate Network Own the strategy, architecture and roadmap ...

could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary The Service Integration Manager is responsible for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers … integration hub, the role will act as the single point of accountability for SIAM, leading the integration of multiple suppliers to deliver a unified service outcome. The anticipated salary range for this role is £80,000 - £120,000 with the final offer determined based on the candidate's skills ...

Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management, governance, operational … resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £80-120,000 plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience ...

Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management, governance, operational … resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear new build organisations, operating … forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly complex environment. You’ll work ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear new build organisations, operating … forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly complex environment. You’ll work ...

Location: Remote/Hybrid (UK) Job Type: Full-time Salary: £65k - £80k, dependent on experience Shape the Future of Service Management For more than 36 years, Marval has been at the forefront of Service Management innovation. As one of the original co-authors of ITIL … that organisations across the globe still rely on today. Now, we're building on that legacy. Our intelligent, no-code ITSM, ESM and Managed Service Management solutions empower organisations worldwide to transform the way they deliver services. As we continue to evolve our platform and accelerate our product ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Delivery Manager - MIM & Problem Position Description At CGI, we help clients transform critical IT services into resilient, high-performing experiences that deliver measurable business value. … Senior Service Delivery Manager specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients and partners. You'll have the autonomy to influence strategy and develop innovative, experience-led approaches ...