301 to 325 of 376 Service Management Jobs in the UK

technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st/2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with … responsibilities: Provide day-to-day support as a 1st/2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment ...

Description Vivantio is a leading provider of B2B service management software, helping organizations deliver exceptional service experiences. As we continue to modernize our platform, we are looking for a UI/UX Designer to create intuitive, scalable and engaging user experiences across our SaaS product. In this ...

Endpoint Engineer - SCCM, Intune Akkodis are currently working in partnership with a market leading service provider to recruit an Endpoint Engineer with SME level knowledge of SCCM and Intune. The Role As the Endpoint Engineer you will help global customers keep their End User environments secure, compliant, and performing … escalations Investigate deployment failures using SCCM and Intune Own and resolve 3rd-line incidents via the Remedy queue Implement remediation activities to enhance service performance Present detailed Feature Release impact reports to Service Management and customers The Requirements Confidently understand and interpret Microsoft's roadmap for Windows ...

project execution Advise clients on ServiceNow roadmaps and platform strategy Collaborate with stakeholders across business and technical teams Support user adoption, testing, and change management initiatives What We’re Looking For Strong, demonstrable experience across the ServiceNow platform in both architecture and development Proven ability to lead full lifecycle … understanding of ServiceNow best practices, design patterns, and platform capabilities Experience delivering solutions across multiple modules, ideally including: GRC (Governance, Risk & Compliance) CSM (Customer Service Management) Ability to translate complex business needs into scalable technical solutions Experience working directly with clients in a consulting or advisory capacity Strong ...

internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI’s strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Landscape Enterprise LAN/… highly desirable What We’re Looking For Technical & Professional Expertise Proven experience designing and delivering large‐scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final ...

internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACIs strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology … Code - desirable What Were Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical ...

versions 7/8/9) * Ensuring system stability, security, and compliance in a secure, air-gapped environment * Following strict change, incident, and problem management protocols * Performing system patching, upgrades, and monitoring to maintain optimal performance * Contributing to the development and improvement of Standard Operating Procedures (SOPs) * Collaborating with … Active eDV clearance * Proven experience as a RHEL System Administrator * Strong knowledge of x86 server architecture * Familiarity with ITIL-based processes (change, incident, problem management) * Experience working within air-gapped or highly secure environments * Proficiency in patching, upgrades, and system monitoring * Ability to follow and enhance SOPs Desirable skills ...

versions 7/8/9) Ensuring system stability, security, and compliance in a secure, air-gapped environment Following strict change, incident, and problem management protocols Performing system patching, upgrades, and monitoring to maintain optimal performance Contributing to the development and improvement of Standard Operating Procedures (SOPs) Collaborating with … Active eDV clearance Proven experience as a RHEL System Administrator Strong knowledge of x86 server architecture Familiarity with ITIL-based processes (change, incident, problem management) Experience working within air-gapped or highly secure environments Proficiency in patching, upgrades, and system monitoring Ability to follow and enhance SOPs Desirable skills ...

process (National Security Vetting). About the Role We are looking for a ServiceNow ITSM Designer to support the design and optimization of IT service management processes. The role involves working with business and technical teams to create scalable and efficient workflows within ServiceNow. Responsibilities Design ITSM workflows … efficiency Qualifications Experience with ServiceNow ITSM modules Required Skills Strong understanding of ITIL processes Experience in workflow/process design Good communication and stakeholder management skills Preferred Skills [No preferred skills listed] Pay range and compensation package [No pay range or compensation details listed] Equal Opportunity Statement [Include ...

global technology services provider in Northwich is seeking a Head of Managed Services. This senior role requires strong leadership and MSP background, focusing on service delivery across a 24×7 operational model. Responsibilities include driving service management, leading engineering teams, and ensuring high customer satisfaction. The position ...

members to ensure the effective implementation and integration of software and solutions Respond quickly and effectively to ongoing client queries and requests Utilize stakeholder management strategies, and develop winning value propositions for products and services that align to account priorities Establish and develop relationships with key executive influencers … anticipate key developments and provide relevant solutions Ensure high post-sales customer satisfaction with a proactive service strategy that enables repeat business and value realization Required travel of up to 30% Required profile Bachelor degree in business, marketing or related field 6+ years of sales and/or account ...

skills Degree in a relevant discipline or equivalent experience Desirable: Exposure to Microsoft Power Platform or low-code tools Experience working within ITIL/service management environments Deep understanding of the Visualfiles ecosystem Ideally a recognised architecture qualification (e.g. TOGAF) Why Join? Opportunity to shape technical direction ...

build and implement platform changes ServiceNow Developer - The Skills You'll Need to Succeed: Strong ServiceNow development experience Hands-on development experience on the Service Portal Strong technical background using web technologies (specifically HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, REST/SOAP) ServiceNow integration experience ServiceNow Customer Service Management experience desirable ( CIS-CSM certification ideal) ServiceNow Certified Application Developer (CAD) Working within an Agile/SAFe environment Experience working with Jira and Confluence Experience in working in an agile work environment, Scrum or SAFe framework Please follow us on Linkedin: company/people-first-team-japan ...

organisations and 500,000 workers to deliver smarter, more efficient services. Our technology helps customers unlock measurable return on investment through innovative Field Service Management solutions. At the heart of our offering is Field First — a fully integrated platform built through continuous innovation and eight strategic acquisitions. From … mobile workforce management to operational intelligence, lone worker protection to real-time field tracking, we deliver a complete end-to-end ecosystem. The Role As a Project Manager , you will lead the end-to-end delivery of our software solutions, working closely with customers to transform their field operations. ...

using tools such as Grafana, Loki, Datadog, Prometheus, New Relic, and CloudWatch Implement monitoring, logging, alerting, and automated incident workflows, including integration with Jira Service Management Strengthen cloud security posture using GuardDuty, Security Hub, Macie, Inspector, IAM, and secrets management, ensuring PCI-DSS compliance Embed DevSecOps practices ...

Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : The IT Service Desk is the central point of contact for all IT related incidents and service requests. As a Service Desk Technician, you will … provide first-line support for all colleagues across the European business. You will be responsible for logging and responding to incidents, service requests and resolving support requests, ensuring that service levels and targets are achieved whilst providing great customer service. The Service Desk team work ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the voice of the business into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design outcome focused programmes, monitoring progress against agreed parameters ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the ‘voice of the business’ into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters ...

Required QualificationsBachelors degree in IT, Engineering, or related field.15+ years of experience in Field Service Management or ERP projects, with a focus on planning and scheduling optimization.Strong hands-on experience with IFS PSO.Proven experience in at least one IFS PSO implementation or migration.Expertise in scheduling algorithms, resource optimization … business process mapping.Excellent problem-solving, communication, and stakeholder management skills Role Summary We are seeking an experienced IFS PSO Solution Architect to drive the Planning and Scheduling Optimization workstream for a migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible for leading the design, configuration ...

Required QualificationsBachelors degree in IT, Engineering, or related field.15+ years of experience in Field Service Management or ERP projects, with a focus on planning and scheduling optimization.Strong hands-on experience with IFS PSO.Proven experience in at least one IFS PSO implementation or migration.Expertise in scheduling algorithms, resource optimization … business process mapping.Excellent problem-solving, communication, and stakeholder management skills Role Summary We are seeking an experienced IFS PSO Solution Architect to drive the Planning and Scheduling Optimization workstream for a migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible for leading the design, configuration ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the ‘voice of the business’ into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters ...

Required Qualifications Bachelors degree in IT, Engineering, or related field. 15+ years of experience in Field Service Management or ERP projects, with a focus on planning and scheduling optimization. Strong hands-on experience with IFS PSO. Proven experience in at least one IFS PSO implementation or migration. Expertise … scheduling algorithms, resource optimization, and business process mapping. Excellent problem-solving, communication, and stakeholder management skills Role Summary We are seeking an experienced IFS PSO Solution Architect to drive the Planning and Scheduling Optimization workstream for a migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible ...

London is seeking a Head of Application Operations to lead the strategy and improve operational excellence. This role involves managing ITIL processes, enhancing incident management, and developing a high-performing team. The ideal candidate has extensive experience with Jira Service Management and ITIL best practices. This position ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...