326 to 350 of 713 Service Management Jobs in the UK

organisation. Contract: Full Time, 6 month Contract Are you an experienced IT Support Engineer who enjoys solving technical problems and delivering excellent customer service? We're looking for an enthusiastic IT Support Engineer to join one of our customers, providing 1st and 2nd line IT support to colleagues across … real impact by ensuring users receive a reliable and professional IT service. You'll be supporting a modern Microsoft environment, resolving technical issues, managing service requests, configuring devices, and helping colleagues get the most from their technology. You'll also work closely with infrastructure teams and third-party suppliers ...

organisation. Contract: Full Time, 6 month Contract Are you an experienced IT Support Engineer who enjoys solving technical problems and delivering excellent customer service? We're looking for an enthusiastic IT Support Engineer to join one of our customers, providing 1st and 2nd line IT support to colleagues across … real impact by ensuring users receive a reliable and professional IT service. You'll be supporting a modern Microsoft environment, resolving technical issues, managing service requests, configuring devices, and helping colleagues get the most from their technology. You'll also work closely with infrastructure teams and third-party suppliers ...

neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

Service Architect Contract | £700 to £740 per day + Margin | Outside IR35 | Basingstoke (Onsite) An exciting opportunity has arisen for an experienced Service Architect to join a high-profile government programme delivering critical IT services within a secure enterprise environment. Working on a major MOD project … responsible for designing and governing scalable, secure, and resilient service architectures that support complex business and technical requirements. This is an excellent opportunity to influence strategic technology decisions while working alongside senior technical stakeholders. Key Responsibilities Design and develop end-to-end service architectures aligned with business objectives. ...

standards. You will have responsibility for interfacing to security design partners across the programme, both customer and supplier representatives, and colleagues within our engineering, service, and business development teams. You will ensure that Leidos can establish and maintain an effective and efficient security architecture for the programme, and that … environments. You will have a complete understanding of cyber risk and treatment approaches. Based on a strong ability to communicate risk and its proportionate management, you will know how this issue is addressed both in traditional ‘on-premise’ highly sensitive platforms, and in public cloud technologies. You will ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery … customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives an indication ...

Release & Problem Manager to join its growing IT team.This is a fantastic opportunity to take ownership of IT change governance, release planning, and problem management across a complex technology environment. You'll play a key role in improving service stability, reducing operational risk, and ensuring technology changes … delivered successfully with minimal business disruption.You'll be responsible for managing and continuously improving the organisation's Change, Release, and Problem Management processes, working closely with IT teams, business stakeholders, projects, and third-party suppliers. Key responsibilities include: Managing the end-to-end Change Management process and leading ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business withinnovation as a core part of our ethos to give consumers … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio ofwealthproducts built on a common Investment Platform. We are seeking a Head of Production Management to lead ...

successful candidate will be comfortable troubleshooting cloud‐native applications and working closely with development teams while remaining primarily focused on platform operations, reliability, and service management. Experience working within enterprise Azure Landing Zone environments, including governance, connectivity, and security controls, would be advantageous. Security Clearance: The role requires … Hitachi. Key Responsibilities Platform & Infrastructure Support: Own incidents through to resolution across the Azure platforms and infrastructure underpinning cloud‐native applications, meeting agreed service levels and operational targets. PaaS & Integration: Operate, monitor, and troubleshoot Azure platform services including App Services, Functions, Logic Apps, storage, databases, Service Bus, Event ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award‐winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio of wealth products built on a common Investment Platform. We are seeking a Head of Production Management ...

vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments. In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

site in Birmingham. Key Responsibilities Lead, coach, and develop a team of Helpdesk Advisors. Ensure requests and work orders are processed accurately and within service levels. Monitor team performance, workload, and daily operational activity. Manage team rotas to ensure adequate service coverage. Build strong relationships with customers … ongoing development of team members. Ensure compliance with company policies, procedures, and health & safety requirements. About You Previous experience leading a helpdesk, customer service, or service desk team. Strong people management and coaching skills. Excellent communication and organisational abilities. Customer-focused with a proactive, problem-solving mindset. ...

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational leadership … service management and technical oversight across critical boundary security technologies, ensuring the availability, security and resilience of key network services. Key Responsibilities Lead the delivery of secure network boundary services and operations. Manage security monitoring, incident response and service performance. Oversee boundary security technologies including firewalls ...

BeyondTrust SME (Privileged Access Management) 6 months Location: Manchester and Inverness | 5 days onsite £550 inside IR35 We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. The successful candidates will provide hands-on administration, support, troubleshooting … knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into ...

customer environments across cloud, infrastructure, and modern workplace services. As a Microsoft 365 Specialist (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure … stable, and well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide second-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online ...

customer environments across cloud, infrastructure, and modern workplace services. As a Systems Engineer (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable … well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide third-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive ...

Gain valuable hands-on workplace experience while working towards a recognised qualification. Role Key Responsibilities Provide first-line IT support to users, responding to service desk tickets and requests in line with agreed processes. Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation. Prepare … configure, deploy, and replace end-user devices (PCs, laptops, tablets, and peripherals). Support routine device lifecycle management, including stock control, asset tracking, and hardware refresh activities. Perform initial ticket triage, escalation, and administration to ensure efficient flow through the support function. Assist with administrative IT tasks such ...

team responsible for designing, administering, monitoring, and continuously improving enterprise backup, recovery, and data resilience services across on-premises, cloud, and software-as-a-service environments. This role protects the availability, integrity, and recoverability of the organization's systems and information by ensuring backup policies, retention schedules, recovery objectives … resilient backup architectures using least privilege, multifactor authentication, encryption, immutability, offline copies, and geographically separated recovery data. Support incident response, business-critical recoveries, change management, audit evidence, and compliance requirements related to backup and recovery services. Track service health, capacity, recovery performance, and SLA attainment; coordinate platform upgrades ...

quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU. We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. … knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping... WKCL1_UKTJ ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

excellence. Key responsibilities of the role Leading, developing and growing a team of infrastructure engineers Setting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion Hosts Driving infrastructure as code adoption and the evolution of AI-driven infrastructure management Ensuring the availability, performance and operational health of core services Acting as the escalation point for critical incidents and service issues Balancing operational delivery with long-term improvements and automation initiatives Hiring, onboarding and developing new team members Representing the team's roadmap and capabilities to stakeholders across ...

inside IR35 Role Overview We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. The successful candidates will provide hands-on administration, support, troubleshooting, and knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs … operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into the run organisation. Key Responsibilities Provide hands-on administration and support for the BeyondTrust platform ...

Proven experience as a Product Manager or Senior Product Owner. Experience working within SaaS, software products or digital platforms. Strong product discovery and roadmap management experience. A data-driven and customer-focused approach to decision making. Experience working within Agile product development environments. Excellent stakeholder management and communication … skills. We'd be particularly interested in candidates with experience in one or more of the following: SaaS products and platforms Managed Service Providers (MSPs) Customer experience and digital self-service platforms Service management, CRM or workflow tools Data-driven products and analytics platforms Cloud, infrastructure ...