351 to 375 of 580 Service Management Jobs in the UK

TITLE: Device Management Administrator (DMaaS) SALARY: £25,000 p/a LOCATION: Nottingham Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We have an exciting opportunity for an DMAAS Analyst … this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. At XMA, our people are at the heart of everything ...

level risks, issues and dependencies affecting business outcomes.· Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance Visibility· Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.· Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high‐impact or recurring operational issues.7. Investment, Business Case & Value Management· Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures.· Tracks and reports on benefits realisation for major initiatives ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

Love keeping things organised and running smoothly? At Origin , we're looking for a proactive and highly organised Technical Service Coordinator to join our Technical Support team. As a leading British manufacturer of premium aluminium doors and windows, we're committed to delivering exceptional customer service long after … products have been installed. You'll play a key role in keeping our field service operation running smoothly, coordinating technicians, managing customer appointments and ensuring an excellent aftersales experience. What will you be doing? Planning and coordinating field technician schedules, service appointments and workloads to maximise efficiency. Acting ...

Outside of IR35 - 6 Months - Financial Services - 3 days per week on site - Service Design and Service Introduction Analyst. Background of Designing and Transitioning New Technologies into Live Environments Work closely with technology teams across multiple sites Excellent Stakeholder skills Ideally worked within a FS or Regulated Industry … depth knowledge of Service Management - holding an ITIL accreditation Worked in a Microsoft tech stack - Azure - Active Directory - Exchange - Powershell Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people ...

Matter Expert (SME), providing technical support, assurance and guidance within the designated area. Work independently on infrastructure, network configuration and security tasks, meeting required service levels and complying with Digital Services Directorate procedures. Ensure the network complies with all relevant industry, national, legislative and regulatory standards, maintaining consistency across … assessing the impact of modifications to existing systems and ensuring quality throughout the implementation of new solutions. Apply commercial awareness to infrastructure design, balancing service quality with cost. Take ownership of responsibilities and recognise when achieving the intended outcome must take precedence over process. The Individual: Substantial experience ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: Barrow-in-Furness, LA14 1AF Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours: 37.5 ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: New Park Place, Derby, DE24 8DZ Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: New Park Place, Derby, DE24 8DZ Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: Barrow-in-Furness, LA14 1AF Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours: 37.5 ...

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … supporting Windows devices, Chromebooks, Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning ...

Technology Service Delivery Manager Hybrid | Birmingham | Permanent We're supporting a large international organisation in the search for a Technology Service Delivery Manager to oversee the performance, delivery and continual improvement of critical technology services across a complex, multi-vendor environment. This role will act as the bridge … between the business, technology teams and third-party suppliers, ensuring services meet agreed SLAs, supporting service transition activities, managing escalations, and driving operational excellence. Key Responsibilities Own the delivery and performance of technology services. Manage service levels, incidents, escalations and service improvements. Lead relationships with suppliers ...

Cyber Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role details Title: Service Integration Manager - Cyber Salary … Focus of the role: the first-line service-management framework for Cyber services Lo click apply for full job details ...

Lead the design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding … provisioning, patching, hardening, monitoring, backup, automation and production support. Cross-platform delivery: Experience aligning mainframe platform practices with Linux engineering and application requirements. Infrastructure service launches: Delivery of service catalogues, support models, SLAs, disaster recovery, operational acceptance and onboarding. Technical project management: Ownership of plans, dependencies, risks ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Travers Smith is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset … Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. ...

opportunity to grow your skills while supporting applications that play a vital role in protecting Wales' environment and communities. Experience using Customer Relationship Management (CRM) systems would be advantageous for this specific role. You'll work closely with colleagues across NRW to understand technical issues and help resolve them … upgrades, known issues, and solutions. You will report to the Application Support Team Leader and work as part of a flexible shift pattern covering service hours from 8am to 6pm. You will also take part in a scheduled rota providing an Out-of-Hours ICT service ...

days on-site each week to accommodate both collaboration and remote flexibility. About the Role This contract position is suited to a project management professional with proven experience in Through Life Logistic Support (TLLS) or Integrated Logistics Support (ILS) within secure defence environments. You will be instrumental in managing … readiness and sustainable logistics solutions for the OpNET programme. Working in a secure environment, you will lead efforts that involve logistics support planning, stakeholder management, risk mitigation, and life cycle delivery. Your expertise will ensure that support systems are aligned with MOD frameworks such as JSP 886, supporting ...

infrastructure transformation initiatives. Strong understanding of enterprise technology environments, including some of: Cloud technologies Networks Data centres Compute and virtualisation Storage Identity & access management Cyber security End-user technology Service management Proven experience working within Agile delivery environments. Strong knowledge of the Software Development Lifecycle (SDLC). … Experience with Jira, Confluence and related delivery tools. Excellent stakeholder management skills, with the ability to engage technical and non-technical audiences at all levels. Experience producing process maps, requirements documentation, traceability matrices and other BA artefacts. Degree educated and/or professionally qualified (BCS, ISEB, IIBA CBAP ...

updates with clear records of work completed. Review network capacity and performance data to identify areas for improvement. Work with Technology colleagues to resolve service issues and coordinate technical activity. Maintain accurate network documentation, including configurations and support information. Help improve network resilience through routine maintenance and practical system … resolve issues in a structured way. Experience of completing planned changes and recording technical work clearly. Confidence working with colleagues to resolve network service issues. Ability to maintain accurate technical documentation. Knowledge: Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel gained through significant experience ...

strong experience across legacy and modern SQL Server platforms, providing 2nd and 3rd line support, maintaining database availability, security and performance, and driving continual service improvement. Key Responsibilities Provide 2nd and 3rd line support across production, pre-production and development SQL Server environments. Administer and maintain SQL Server versions … incident resolution, troubleshooting and root cause analysis. Manage backup, restore and disaster recovery arrangements, including resilience and failover testing. Perform database performance tuning, capacity management and optimisation. Maintain database security, access controls, auditing and compliance. Develop automation and scripting solutions using PowerShell and T-SQL. Work closely with application ...

customers continue to receive value from their partnership with Littlefish Group. You'll work closely with customer stakeholders and internal Cyber teams, bringing together service management, commercial awareness and clear communication. You'll lead service reviews, coordinate actions, support continual improvement and maintain a clear view … commitments on track. What you'll be doing: Owning day-to-day customer relationships and maintaining oversight of contracted cyber services Leading customer service reviews and governance meetings Monitoring service performance, risks, issues, contractual commitments and commercial outcomes Working with Cyber and wider internal teams to resolve issues ...

quickly, and build trusted relationships with teachers and staff across your hub. Key responsibilities resolve technical faults with Windows, Apple and Chrome devices, ensuring service levels are met; support key systems including printing, telephony, door access, classroom management and CCTV; maintain and install audio-visual systems across school … connectivity, single sign-on, backups and firewalls; support the successful technical onboarding of four new schools joining the hub; keep accurate records in the service management system and ensure asset management is up to date; and provide excellent customer service, keeping colleagues updated on progress ...

drive real business outcomes? We're looking for a commercially astute and technically aware ICT Supplier Manager to take ownership of our supplier management function. This is a key role within ICT Governance, acting as the single point of contact between ICT and our technology suppliers while ensuring … Role You'll be responsible for managing the performance, governance, commercial relationships, and risk oversight of a diverse portfolio of ICT suppliers, including managed service providers, cloud vendors, software providers, telephony partners, and infrastructure suppliers. Key responsibilities include: Owning and developing the ICT supplier management framework. Acting ...

components and other platform capabilities, adopting a configuration-first approach. Integrations & Automation: Develop and maintain customer integrations, APIs and automation solutions to improve service efficiency and connect ServiceNow with external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing … functionality, address technical debt and deliver innovative solutions for customers. Technical Leadership & Collaboration: Serve as a technical lead, providing guidance and best practices across service operations platforms. Collaborate with internal and external stakeholders to gather and analyse requirements, translating and documenting these into effective solutions. Support internal Mastek growth ...