401 to 425 of 1,504 Service Management Jobs in the UK

Service Delivery Coordinator Location: Swindon (Onsite) Salary: £12.98 - £16.83 per hour (dependent on experience) Contract: Temporary to Permanent Hours: 40 hours per week Are you a highly organised and customer-focused professional looking to develop your career? Our client is seeking aprofessional to join their team in Swindon. This … excellent opportunity to work within a fast-paced operational environment, supporting service delivery, stakeholder relationships, and continuous improvement initiatives. The Role As a Service Delivery Coordinator professional, you will play a key role in maintaining strong relationships with both internal and external clients while supporting the management ...

analyse the vast amount of data generated by banks and financial institutions. As Director of Platform Engineering, you will: Lead the day-to-day management, reliability and continuous improvement of ITRS’ Analytics SaaS platform, with a strong focus on Kubernetes-based services, cloud-native operational excellence and measurable service … automation, reliability and continuous improvement. Remain highly hands-on, working directly with engineers on production issues, Kubernetes troubleshooting, incident response, deployment automation, observability, capacity management and service resilience. Drive the evolution of SaaS engineering towards a more automated model, reducing manual intervention, operational toil and human hand-offs ...

visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn. Staffordshire and Shropshire Health Informatics Service (S&SHIS) is a shared service hosted by Midlands Partnership University NHS Foundation Trust. We provide a comprehensive portfolio of digital … services to NHS organisations across the Staffordshire and Shropshire health economy. We are seeking an enthusiastic and customer-focused individual to join our Service Delivery Team based at Lawton House, Trentham. As a Service Delivery Technician, you will play a key role in supporting healthcare services by providing ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

Support function. The successful candidate will lead a team of technicians, ensuring the delivery of thehigh qualitytechnical support to end users whilemaintainingexcellent customer service standards. This role requires strong leadership, technical troubleshootingexpertise, and a commitment to continuous service improvement. Experience with SQL databases and reporting would be advantageous. … Responsibilities Lead, mentor, and develop a team of IT technicians Manage team performance through regular coaching,feedbackand performative reviews Monitor workload distribution and ensure service levels are consistently achieved Oversee day to day operation of the service desk function Ensure incidents and service requests are managed effectively ...

including Microsoft 365, Azure, Entra ID, and corporate SaaS platforms. The role ensures systems remain secure, reliable, and operational through effective platform administration, access management, automation, patch management, and operational support. Working closely with IT, security, service providers, and end users, the incumbent contributes to the continuous … responsible for the day-to-day backend administration , configuring and maintaining the Microsoft 365, Azure, and Entra ID environments, the wider SaaS toolset, device management platforms, and associated security tooling — to keep DIANA’s systems secure, reliable, and well-managed. *Reserve candidates may be considered for similar posts ...

core infrastructure across on-premises and cloud environments, ensuring high availability, performance and resilience. Monitor infrastructure, troubleshoot issues proactively and implement improvements to minimise service disruption. Lead infrastructure changes, application deployments and platform upgrades while following change management and service management processes. Produce and maintain technical … documentation, including system procedures, knowledge articles and root cause analysis. Support capacity planning, service monitoring and lifecycle management of core platforms. Work closely with Information Security to maintain compliance across the server estate. Contribute to infrastructure roadmaps, technology improvements and automation initiatives using PowerShell. Provide technical leadership ...

seeking a proactive and customer-focused Service Desk Analyst to join our growing IT team. This position is ideal for someone who has already gained around 2 IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. … part of the IT Service Desk team, you will provide first-to-second-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

ITSM Consultant Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Assess client … service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics ...

employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware … bring additional expertise to the team from the outset and help strengthen their existing Microsoft 365 capabilities. Main Duties and Responsibilities: User Support & Service Desk To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization ...

technical delivery strategy for major technology programmes Translate technical understanding into executable delivery approaches spanning engineering capability, operational readiness, and live service transition Integrate technical activities across programme workstreams and coordinate dependencies so outputs are consumable by other workstreams Provide technical leadership during complex delivery challenges and facilitate resolution … revenue collection systems Define and validate the end-to-end programme engineering lifecycle covering source code, configuration, intellectual property, builds, environments, testing, deployment, and service management Integrate technical knowledge capture with programme delivery Provide strategic technical oversight to ensure delivery is achievable, technically sound, and operationally ready Collaborate ...

Service Owner - Digital Workplace & AI Summer-Browning Associates is currently supporting our central government client, who is seeking a Service Owner for an initial 12-month assignment with the option to extend. Location: London | Hybrid The ideal candidate will possess an active security clearance and a proven background … Service Owner Management, complemented by the following valuable skills and experiences: Significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs. A deep understanding of the GDS Service Standard, with a proven track record of successfully guiding services through the Discovery ...

next Colleague Service Desk Lead , you’ll coordinate and direct the activities of the Colleague Service Desk team to ensure a high level of customer service is delivered to all customers of IT. The team is based in our Bradford based Technology Services function, with flexibility … based offices when required. You’ll manage a team that operates a hybrid working approach covering our phone lines, live chat functionality and self-service queues. This requires onsite support for our office-based colleagues when required; helping to arrange training and upskilling or diagnosing and fixing issues relating ...

employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware … bring additional expertise to the team from the outset and help strengthen their existing Microsoft 365 capabilities. Main Duties and Responsibilities: User Support & Service Desk To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization ...

Service Operations Coordinator Our client is a growing technology services organisation supporting customers with the secure and reliable operation of their digital infrastructure. They are looking for a Service Operations Coordinator to join a collaborative service-focused team. This is a varied role combining operational administration, service renewals, logistics coordination, asset management and supplier engagement. Working within a small team, you will help ensure operational processes run smoothly, customer commitments are delivered on time, and service and asset information remains accurate and up to date. The role offers scope to develop professionally, take ...

split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. Job Purpose The Senior Service Analyst is accountable for the service life cycle of the technology within their portfolio/function ensuring that all Services are delivered … communicating all process related activities to the relevant parties in a customer focused manner and deal with any issues as they arise. The Senior Service Analyst will provide Level 2 or 3 support and maintenance to ensure TfL’s technology tools and services are available, up-to-date ...

solution-oriented mindset, with a desire to continuously learn and grow. Clear and empathetic communication skills in English both written and verbal. Familiarity with service management principles, including issue tracking and escalation practices. Desirable Skills Workday certification in Prism,Reporting,HCM, Payroll, or Financials. Professional qualifications or certifications … project management, service management (e.g.?ITIL), or consulting. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given ...

CANNOT BE CONSIDERED. We are looking for an experienced IT Capacity Manager to support a major public-sector technology environment. You will ensure sufficient service, infrastructure and application capacity is available to meet current and forecast demand, reducing the risk of performance degradation and service outages. The role … performance trends, identifying constraints before they affect live services and coordinating capacity planning across multiple technical teams. Key responsibilities: Monitor infrastructure, application and service-capacity trends Identify capacity constraints, performance issues and operational risks Produce capacity forecasts and demand-growth plans Develop performance and utilisation reports and dashboards Complete ...

CANNOT BE CONSIDERED. We are looking for an experienced IT Capacity Manager to support a major public-sector technology environment. You will ensure sufficient service, infrastructure and application capacity is available to meet current and forecast demand, reducing the risk of performance degradation and service outages. The role … performance trends, identifying constraints before they affect live services and coordinating capacity planning across multiple technical teams. Key responsibilities: Monitor infrastructure, application and service-capacity trends Identify capacity constraints, performance issues and operational risks Produce capacity forecasts and demand-growth plans Develop performance and utilisation reports and dashboards Complete ...

transformation without compromising operational stability or frontline lifesaving services. The Opportunity As Head of Digital Services, you will be responsible for the strategic leadership, management and assurance of the RNLI's live digital services ("Run"). You will hold responsibility for the performance, resilience, security and sustainability … live services, including application and data support, infrastructure, connectivity, end-user services, service management and operational information security. As a key member of our Leadership Team, you will partner closely with the CDIO and Change leaders to ensure that digital transformation is operationally viable, supportable and sustainable ...

willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme, an additional Data Protection Solution Architect is required to support ...

willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme , an additional Data Protection Solution Architect is required to support ...

Role Redcentric is looking for an experienced Security Architect to shape, design and assure secure customer solutions and security-enabled services across our managed service portfolio. This is a senior technical role with responsibility for the architectural integrity of security capabilities. You will ensure that security solutions and services … secure, scalable, supportable, auditable and commercially viable, while aligning them with Redcentric’s product strategy, service catalogue, governance model and customer outcomes. Working across Product Management, Product Engineering, Security, Assurance, Delivery, Operations, Service Management and Architecture, you will translate customer, business, regulatory and operational requirements into ...

high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced FM Helpdesk, CAFM or Facilities Coordinator professional looking to progress into a supervisory role within a large and professional facilities ...

Environments & Release Lead Manchester (Hybrid Working) Competitive Salary + Excellent Benefits Are you an experienced Release, Change, or Service Transition professional looking for an opportunity to shape and improve enterprise-wide release management practices? A leading organisation within the Healthcare/Retail sector is seeking an Environments & Release … ensuring technology changes are delivered safely, efficiently, and with minimal disruption to business operations. You'll work closely with technical teams, project stakeholders, service managers, and third‐party suppliers to ensure environments are available, releases are controlled, and deployments are delivered successfully. The Role As the Environments & Release Lead ...