451 to 475 of 1,504 Service Management Jobs in the UK

services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all applications, systems, vendors etc. that form part of service); setting the service strategy, and planning roadmaps that will cover … functional requirements and improvement of service. Qualifications Experience Required : 8-10 years experience in Delivery Enablement Require Business Partner service and support expertise and knowledge. Financial analysis knowledge and knowledge of service pricing methods and techniques. Global mind-set with the ability to develop strategy and translate ...

modernising its ERP landscape and developing the capabilities of its Shared Services function. This is an exciting opportunity for an experienced Head of Shared Service Transformation leader to play a pivotal role in translating a high-level business case into sustainable, measurable change across a complex, multi-functional environment. … establish appropriate KPIs and deliver measurable operational improvements. Driving the transition of activities into Shared Services and Centres of Excellence where appropriate. Establishing effective service management frameworks, SLAs and governance structures. Supporting the optimisation of ERP capabilities, automation, RPA, analytics and emerging AI solutions to improve Finance processes ...

primary technical liaison between clients and Janison’s technical teams owning platform configuration and environment design, event readiness planning, incident/problem management, and the training and enablement clients need to operate independently. The role carries direct accountability for ITIL-aligned service management delivery, including event readiness … incident severity management and continuous service improvement. This is a UK-based hybrid role with occasional travel and out-of-hours support for live assessment events. Duties & Responsibilities Technical Implementation & Configuration Work with clients to design and configure the Janison environment: authentication, roles and permissions, delivery workflows, data ...

business value through technology, data, cloud, and AI-led solutions. We are looking for an experienced Intermediate Change Manager to join our Technology Change Management team and support enterprise-wide technology transformation and business-as-usual (BAU) change activities. As an Intermediate Change Manager , you will play … role in supporting technology change governance, compliance, and operational change management activities across complex technology environments. You will work closely with technical teams, governance functions, and business stakeholders to ensure changes are reviewed, assessed, communicated, and implemented effectively while maintaining operational stability and regulatory compliance. Key Responsibilities Facilitate ...

power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are IIP Gold accredited … days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role Service Improvement Identify and implement process improvements to enhance efficiency and quality. Develop and maintain documentation for processes, standards, and best practices. Drive automation and optimisation ...

Radius is seeking an experienced Datacenter Operations Director for a large Datacenter operator (End client) The Datacenter Operations Director will provide leadership, management, and strategic vision for the operations of our mission critical facilities environment. The role will be responsible for the day-to-day customer’s service management, and maintenance of all infrastructures for a 24X7 environment. Accountable for overall leadership of the teams and maintaining operational excellence across the portfolio. This role manages the operational procedures, processes, measurements and people to ensure client delivers a best in class service delivery model. That includes ...

seeking an experienced Datacenter Operations Director for a large Datacenter operator (End client) The Datacenter Operations Director will provide leadership, management, and strategic vision for the operations of our mission critical facilities environment. The role will be responsible for the day-to-day customer’s service management … maintaining operational excellence across the portfolio. This role manages the operational procedures, processes, measurements and people to ensure client delivers a best in class service delivery model. That includes best practice sharing and assurance that our standards and performance exceed the market place. Responsible for the strategic development ...

expectations, ensuring projects are delivered on time, within scope and to the highest standards. We're looking for someone who has: Proven project management experience within a software or technology environment Strong organisational and planning skills Excellent stakeholder management and communication abilities Experience managing multiple projects simultaneously … Agile methodologies, PRINCE2 or ITIL would be beneficial. FURTHER INFORMATION Company Description Marval Software, founded in 1989, is a global provider of enterprise IT Service Management (ITSM) software focused on transforming service management for organizations of all sizes. Drawing on decades of ITSM experience, the company ...

# IT Service Manager at N Consulting LtdRole Title: IT Service ManagerWork mode: HybridNumber of days a week worked in the office: 40% onsite (for a standard 5‐day week, this is 2 days/week).Contract duration: one (1) year from the commencement dateLocation: London (teams … client may consider candidates based in Leeds, Edinburgh and Aberdeen who can report to these offices.SC ELIGIBLE candidates required---------------------------------------JOB DETAILSRole Title: IT Service ManagerThe Markets, Intelligence and Enforcement (MIE) Product Group Service Manager is responsible for ensuring the delivery of day to day IT operational services ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

audit systems, helping to keep services reliable, secure and effective for auditors. The postholder will support day-to-day operations, controlled system change and service improvement. The role helps ensure audit technology supports audit delivery while meeting NAO security, privacy and governance requirements. As an Application Support Analyst … will work with NAO colleagues and third-party suppliers to resolve issues, support releases and upgrades, maintain clear documentation and identify improvements from service data, user feedback and recurring incidents. Key responsibilities: • Provide high-quality application support for users, taking ownership of incidents and service requests through ...

Service Asset and Configuration Management Analyst is required to work as part of a small team in delivering best practice and assist in creating/adopting policy, process, procedure, templates and work instruction documentation. These processes underpin vital IT support services across this business. Key Responsibilities: Identifying … verifying assets across the organisation and manage how they form systems improve efficiencies and service quality Provide accurate and consistent asset and configuration data Assist with internal/external audits Software license and hardware asset compliance with vendors Process new software requests Manage allocation of subscription-based licenses Ensure ...

have a background managing large scale suppliers against agreed standards and SLAs? If so, apply now. This contract will see the Network & Infrastructure Service Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging … rewarding environment. The Network & Infrastructure Service Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem ...

live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform components stable, supportable … continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused on Workday Integrations and Workday Extend ...

live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform components stable, supportable … continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused on Workday Integrations and Workday Extend ...

products, content and services millions of people love. And we do it all right here at Sky. Team overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team provides … services as quickly as possible and minimise customer, financial and reputational impact. Operating as a central coordination function, the team brings together technical experts, service owners, leadership teams and external partners during high-pressure situations, ensuring incidents are managed consistently, communications remain clear, and business priorities are understood throughout ...

Northrop Grumman Corp. (JP) in Cheltenham is looking for an IT Service Manager to lead service management activities across the full lifecycle. This role involves building relationships with customers, managing service issues, and supporting operational teams to ensure dependable service delivery. The ideal candidate will … have strong experience in service management, a solid understanding of ITIL, and excellent communication skills. The position offers flexible working options and a range of benefits. #J-18808-Ljbffr ...

automation to enhance audit quality, efficiency, and value for money. Key responsibilities: Provide high-quality application support for users, taking ownership of incidents and service requests through to resolution or escalation. Investigate application issues, identify recurring problems, support root-cause analysis and agree fixes or workarounds with technical teams … leaver activity, access changes and periodic access reviews, ensuring least-privilege access and clear audit evidence. Monitor application availability, performance, capacity, data quality and service trends, using insight to identify risks and recommend improvements. Support incident, problem, change, release and knowledge management processes, including controlled configuration changes, maintenance ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take the lead ...

local customers and contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local … team and deliver excellent customer support. Manage incidents, escalations and service performance against agreed SLAs and KPIs . Provide 2nd/3rd line technical support across critical ICT systems. Manage IT projects, budgets and resources, ensuring delivery on time and within budget. Maintain technical documentation, DR and BCP plans. ...

local customers and contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local … team and deliver excellent customer support. Manage incidents, escalations and service performance against agreed SLAs and KPIs . Provide 2nd/3rd line technical support across critical ICT systems. Manage IT projects, budgets and resources, ensuring delivery on time and within budget. Maintain technical documentation, DR and BCP plans. ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms. Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms.* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management ...

Service Desk Manager/Supervisor | 6 Month FTC | Chancery Lane | Hybrid Are you an experienced Service Desk leader who enjoys getting the best out of people, improving service performance and keeping a busy support operation running smoothly? We are recruiting for a Service Desk Manager/… initial 6-month fixed-term contract . The position has arisen following significant organisational growth and will take ownership of the day-to-day Service Desk operation during a busy period of change. The role £50,000 to £70,000 per annum (DOE) 6-month fixed-term contract Chancery ...

department’s controls design and effectiveness, ensuring controls are proportionate and embedded in day‐to‐day department activity* Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure* Educate … with industry and company standards* Work in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...