451 to 475 of 711 Service Management Jobs in the UK

processes, deliver technology enhancements and maximise the value of existing systems. This is a hands-on leadership role combining solution design, application ownership, supplier management and technical delivery. What you'll be doing Lead the ongoing development and optimisation of enterprise business applications. Partner with stakeholders to understand business … commercial environment and be comfortable working with both business stakeholders and technical teams. We're particularly interested in candidates with experience in: Enterprise application management ERP, CRM and digital commerce platforms Systems integration and application architecture Business intelligence and reporting solutions Data governance and information management Vendor ...

join a leading brand and start your career in IT Support. The opportunity offers the chance to learn and develop skills in IT Service Desk whilst also completing weekly online learning which, upon completion/passing will lead to achieving a recognised certification. The role is a 2 year … also public transport available. Day to day: Provide first-line IT support via telephone, email and in person. Log, categorise and prioritise incidents and service requests using the IT Service Management (ITSM) system. Troubleshoot hardware, software and basic network issues. Escalate complex issues to second or third ...

Umbrella only Duration: 6 months Location: Knutsford with 3 days/week in office Technical Skills & Competencies AlgoSec & Security Policy Management Hands-on experience administering and supporting the AlgoSec Security Management Suite, including: Firewall Analyzer FireFlow ObjectFlow AppViz Experience utilising AlgoSec to automate firewall policy management, risk … experience supporting enterprise network security environments. Experience managing security incidents, firewall requests, policy exceptions, and operational support within regulated organisations. Understanding of firewall compliance management, governance processes, audit requirements, and regulatory controls. Experience working within ITIL-aligned Incident, Problem, Change, and Service Management frameworks. Knowledge of network ...

highly organised, analytical and enjoy working with data, reporting and problem-solving? Were looking for a Service Operations Administrator to join a busy and supportive Service Desk team. This is a fantastic opportunity to build your career within a global technology business where youll play a key role … supporting service operations, analysing data and helping improve business processes. No two days are the same, and youll work closely with engineers, finance and internal teams to ensure service information is accurate, reports are up to date and operations run smoothly. What youll be doing Managing warranty ...

Support patching, upgrades, and migrations of Citrix components. Both proactive and reactive problem record progression and root cause analysis. Pro-active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high … degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven experience within a Third Line Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience ...

effective support.* Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.* Ensure all upgrades and changes to production systems follow … production environment.* Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.* Complete the transformation from legacy to VFC recording systems and migrate ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … when our work gets a 'Wow!' About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations ...

Solutions Engineer The ability to work effectively with business and IT stakeholders, both internal and partners. Experience of systems integration, systems development and service operation environments. Evidence of previous technical design and architectural experience. Experience of end-to-end architecture, covering business requirements through to technical deployments and service design. Experience of working to tight deadlines. A well-developed communication and presentation skills. The ability to work within a Matrix management organisation. Strong Governance focus. Evidence of proven technical design and architectural experience with cloud technologies, specifically MS Azure. Experience of the practical application of the ITIL ...

Adapro Talent Partners are delighted to be partnering a London based Technology Consultancy with their recruitment of an IT Service Desk Team Leader, on a permanent basis. The IT Service Desk Team Leader plays a critical role in ensuring the efficient operation of the IT service desk … incoming support requests and will be responsible for ensuring those requests are addressed efficiently and effectively. KEY RESPONSIBILITES Receive, prioritise, and dispatch incoming service tickets to appropriate IT support personnel based on the complexity and nature of issues. Monitor ticket queues to ensure timely resolution of client issues ...

ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic … eCaMIS, or similar PAS). Calm and positive attitude when working under pressure. flexible team player and a desire to provide a first-class service for patients and clinical teams Person Specification Qualifications/training required Essential Degree or equivalent experience or training Good knowledge of a range ...

tool utilisation metrics, identifying specific opportunities to improve the Digital Employee Experience and streamline workflows. Act as the local liaison with the Group Service Delivery and product teams regarding the onboarding, alignment, and evaluation of new productivity or collaboration tools Lead Change Management processes relating to workspace software … formal authority across business units. Desirable Relevant qualification in Information Technology, Business Administration, or a related field; OR proven experience in software asset lifecycle management, digital workplace engineering, or a similar enterprise-level role(s). Awareness and certification of ITIL Service Management principles Demonstrable experience navigating ...

support their core banking applications and systems. They are a long-standing UK bank offering private and commercial banking, wealth planning, and investment management, built on relationship-led service backed by modern technology. The Role You'll support their core banking applications and systems, resolving incidents and problems … middleware platforms Confidence managing third-party vendor relationships against SLAs Familiarity with UK payment schemes and payment technologies Experience within ITIL and information security management frameworks Experience with enterprise monitoring/alerting tools Ability to write SQL queries, stored procedures, and reports Experience configuring Single Sign-On solutions Strong ...

strategies, and data migration plans. Establish the Product Line team, confirming roles and capacity required to deliver and sustain the digital TLS solutions (product management, solution architecture, data, integration, DevSecOps, service). Align with other Product Delivery leads to ensure coherent cross-product planning, shared standards, and joint … dependency management, especially for PLM and digital thread integrations. Experience required: Previous experience in a similar role within defence or aerospace, preferably in digital engineering or product lifecycle management. Degree in engineering, computer science, or a related technical discipline. Service Management certification or experience (e.g., ITIL). ...

technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: Provide first and second-line technical … services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure ...

team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, at all times. Business Development & Account Management Support future growth by working closely with Sales, Account Leads & Account Management teams, assisting where required with the sales/procurement cycle … projects and ensure that Kainos is not compromised by non-compliance. Professional Development and Growth Contribute to continuous improvement initiatives within the Management Capability. Understand current thinking from the Technology, Experience Design and Consulting capabilities and drive alignment accordingly. Encourage innovation in technology and process both within the project ...

technical partners. Ensure designs meet security, availability, resilience, performance, and operational support requirements. Provide architecture governance and technical assurance across the programme. Platform & Service Alignment Define architectural requirements for hosting, connectivity, workplace technology, and platform services. Ensure infrastructure services support future operational and service management requirements. Align … infrastructure architecture with service integration and operational readiness objectives. Support the successful adoption of shared platforms and infrastructure services. Cloud & Infrastructure Modernisation Define cloud adoption strategies and migration approaches where appropriate. Identify opportunities to modernise legacy infrastructure and improve operational efficiency. Promote infrastructure automation, Infrastructure as Code ...

platforms, tools, and processes across EMEA. Provide technical leadership across enterprise networking, Wi-Fi, and firewall technologies. Establish and maintain infrastructure standards, governance, and service excellence. Improve security, resilience, performance, and cost efficiency across the infrastructure estate. Support strategic initiatives including cloud adoption, disaster recovery, and infrastructure modernisation. Evaluate … ideally Palo Alto Networks Experience delivering infrastructure standardisation and transformation programmes. Strong understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL service management principles and operational best practice. Experience managing vendors, budgets, and service performance. Excellent communication, stakeholder management, and change leadership skills. ...

internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets … Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help ...

internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets … Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help ...

challenges, and outcomes. Monitor, track, and manage remediation activities to ensure timely completion and resolution. Maintain accurate documentation of remediation actions and update vulnerability management platforms and tracking tools. Produce reports and dashboards that demonstrate remediation effectiveness, risk reduction, and outstanding actions. Support cyber incident response activities by providing … need from you : Proven experience in a cyber security, infrastructure, or IT operations role with a focus on vulnerability remediation. Strong understanding of vulnerability management processes and remediation lifecycle. Experience working with vulnerability scanning tools such as Qualys , Tenable , Rapid7 , or Microsoft Defender Vulnerability Management . Experience assessing ...

value propositions, and transformation roadmaps. Present ServiceNow solutions to senior stakeholders, both technical and non-technical. Support account planning activities and identify opportunities for service expansion within existing customers. Collaborate with strategic partners, including ServiceNow, to develop joint opportunities. 2. Solution Design & Opportunity Leadership Act as the lead solution … models, and target outcomes. Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives. Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates. Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies. Support commercial modelling and effort estimation ...

network services support millions of customers and thousands of colleagues every day. You'll combine network engineering expertise with operational leadership to drive service performance, continuous improvement and operational excellence. Working with internal teams and strategic partners, you'll help deliver resilient, efficient and secure connectivity that enables … journey. The role requires a blend of engineering, operational and analytical capability to identify issues, assess root causes and implement appropriate actions that improve service performance. This includes delivering short-term remediation alongside longer-term objectives and builds that support continuous improvement. th What ...

transformation, and operational improvement projects within a responsive maintenance environment, offering the opportunity to join a leading national contractor delivering technology solutions that enhance service delivery across property maintenance operations. The Role This is an excellent opportunity for an experienced Business Analyst to join a market-leading contractor delivering … lifecycle Experience gathering, documenting, and validating functional and non-functional requirements Knowledge of application discovery, systems integration, infrastructure, networking, and IT environments Excellent stakeholder management, workshop facilitation, and communication skills Strong analytical, problem-solving, and process improvement abilities Experience producing process maps, business cases, user stories, and requirements documentation ...