476 to 500 of 708 Service Management Jobs in the UK

creation of security design documents and architecture artefacts Interfaces with the relevant Design Authorities, providing security guidance to teams. Ensure consideration of asset management and data security best practice in relation to NIS regulations. Drive the adoption of secure designs, patterns and best practices. Keeps abreast of the latest … DevOps. Good knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. Understanding of release management tools, version control ...

validity remaining (essential - non-negotiable) Proven experience implementing and supporting Rubrik Backup and Recovery solutions including CDM administration, agent installation, and cluster life cycle management (essential) Strong knowledge of enterprise backup, recovery, and disaster recovery principles Experience with VMware vSphere, Hyper-V, Windows Server, and Linux platforms Experience configuring … Rubrik Strong troubleshooting and problem-solving skills in backup and recovery environments Experience working in enterprise infrastructure or managed services environments, with strong stakeholder management and documentation skills Experience working within ITIL-based service management environments Desirable: experience protecting workloads on Microsoft Azure and AWS, knowledge ...

remaining (essential - non-negotiable) \n Proven experience implementing and supporting Rubrik Backup and Recovery solutions including CDM administration, agent installation, and cluster life cycle management (essential) \n Strong knowledge of enterprise backup, recovery, and disaster recovery principles \n Experience with VMware vSphere, Hyper-V, Windows Server, and Linux platforms … Strong troubleshooting and problem-solving skills in backup and recovery environments \n Experience working in enterprise infrastructure or managed services environments, with strong stakeholder management and documentation skills \n Experience working within ITIL-based service management environments \n Desirable: experience protecting workloads on Microsoft Azure ...

senior stakeholders to ensure the right outcomes are achieved. You'll sit alongside leaders across Platform Operations, Infrastructure, Network, SRE, DBA, Retail Operations and Service Management, driving delivery excellence across major technology programmes and ensuring risks, dependencies and delivery challenges are identified and addressed before they impact … portfolio. Challenge assumptions, validate delivery commitments and ensure realistic planning. Manage critical dependencies across infrastructure, platform, network, database and operational teams. Lead governance, risk management and change control across major programmes. Take ownership of the highest-risk initiatives, personally driving programmes through to successful delivery. Improve transparency through evidence ...

scalable, secure, and cost-effective. Develop and deliver an appropriate cloud and hosting strategy, including migrations. Optimise performance, availability, and cost (including cloud cost management/FinOps). Security, Compliance & Operational Resilience Embed “secure by design” and “resilience by design” principles across all engineering activities. Define and maintain … security, compliance, and operational resilience (BCP/DR, RPO/RTO). Experience in infrastructure and platform optimisation (performance, scalability, cost). Excellent stakeholder management and ability to communicate technical topics to non-technical audiences. Proven people leadership, coaching, and team development capability. Professional certifications (e.g. cloud architect certifications ...

scalable, secure, and cost-effective. Develop and deliver an appropriate cloud and hosting strategy, including migrations. Optimise performance, availability, and cost (including cloud cost management/FinOps). Security, Compliance & Operational Resilience Embed “secure by design” and “resilience by design” principles across all engineering activities. Define and maintain … security, compliance, and operational resilience (BCP/DR, RPO/RTO). Experience in infrastructure and platform optimisation (performance, scalability, cost). Excellent stakeholder management and ability to communicate technical topics to non-technical audiences. Proven people leadership, coaching, and team development capability. Professional certifications (e.g. cloud architect certifications ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft environment … capable of leading service management and project delivery. Experience required for the Senior IT Support Analyst Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently. Hands on experience with Microsoft 365 administration, Intune, and Windows 11. Exposure to Azure cloud, and virtual ...

user experience. Key Responsibilities Provide 1st line IT support to users across the London office Log, categorise and prioritise helpdesk tickets through the IT service management system Troubleshoot hardware, software and user access issues Perform password resets and general user administration Deliver deskside support for local users … Maintain meeting room and shared office IT equipment Manage IT asset inventory and equipment procurement Collaborate with global technology teams on projects, rollouts and service improvements Support security best practices and compliance initiatives Contribute to continuous improvement across IT operations and user satisfaction What We're Looking ...

Required: BPPS Duration: 6 months Location: Remote/Hybrid with periodic attendance at client London office Product Manager with extensive experience leading digital products, service delivery, stakeholder engagement, and cross-functional teams. Proven track record of defining product strategy, prioritising roadmaps, delivering customer-focused solutions, and driving measurable business … outcomes. Strong background in Agile delivery, service management, operational excellence, and leadership within complex enterprise environments. Will need to work with client Product Managers (who are new to their roles) and internal developers to agree what to prioritise and deliver the development and improvements the client requires. Will ...

Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management … business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors ...

Responsibilities Lead technical activities across cloud infrastructure and support services. Respond to complex escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve technical incidents. Deliver planned infrastructure changes through established change management processes. Carry out readiness assessments for new services entering production. Produce … maintain technical documentation including Work Instructions and Patching Schedules. Provide technical leadership and guidance to engineering teams. Support continual service improvement and operational excellence. Cloud Technical Lead - VCF Skills and Experience Strong experience administering VMware Cloud Foundation (VCF). This is essential. Extensive experience across the VMware stack including ...

Responsibilities Lead technical activities across cloud infrastructure and support services. Respond to complex escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve technical incidents. Deliver planned infrastructure changes through established change management processes. Carry out readiness assessments for new services entering production. Produce … maintain technical documentation including Work Instructions and Patching Schedules. Provide technical leadership and guidance to engineering teams. Support continual service improvement and operational excellence. Cloud Technical Lead - VCF Skills and Experience Strong experience administering VMware Cloud Foundation (VCF). This is essential. Extensive experience across the VMware stack including ...

across Windows and macOS devices using appropriate tooling, evaluating severity, potential impact and exploitability to prioritise remediation effectively.* Collaborate with Cyber Security, Compliance and Service Management teams to ensure endpoint environments remain secure, compliant and aligned with organisational standards.* Track vendor patch releases and manage the timely deployment … Conditional Access and SSO, DHCP, DNS* Microsoft SCCM/MECM, Jamf* Patch My PC* PowerShell scripting in enterprise production environments* Microsoft Intune/Endpoint Management* Intune update rings* Windows 10 & 11 desktops - performance troubleshooting and optimization.* General networking experience* Extensive knowledge of the Microsoft Azure Cloud Adoption Framework (Certified ...

designing and governing technology solutions across a large-scale digital estate. Working within an established Architecture team, you'll collaborate with Delivery, Digital Operations, Service Management and Data teams to produce secure, scalable and resilient solutions that enable business transformation. The Opportunity This role is ideal … forums, including Architecture Review Boards (ARB). Designing solutions across Microsoft Azure, Microsoft 365, Entra ID, Azure networking, Hybrid Cloud Infrastructure (HCI), Enterprise Content Management (EDRMS), PLM and End User Computing. Reviewing and challenging supplier designs to ensure technical quality and alignment with architectural standards. Working closely with delivery ...

Management consultant - Fibre and Backhaul Network Consultant Location: London Career Level 9: Consultant As a team: Our 8,000+ strong team of Network Professionals combine deep business insight and technology supporting CSPs (communication service providers); Technology and Hyperscale clients to reinvent, modernise and operate their networks. Increasingly this … Plan, build, launch and operate network and platforms to streamline operations, minimize time to market, and reduce costs Understand the design and implementation of service-provider processes. Evaluate processes and technologies to optimise network planning, set-up and deployment Work across teams and geographies. Manage client relationships at senior ...

Management consultant - Fibre and Backhaul Network Consultant Location: London Career Level 9: Consultant As a team: Our 8,000+ strong team of Network Professionals combine deep business insight and technology supporting CSPs (communication service providers); Technology and Hyperscale clients to reinvent, modernise and operate their networks. Increasingly this … Plan, build, launch and operate network and platforms to streamline operations, minimize time to market, and reduce costs Understand the design and implementation of service-provider processes. Evaluate processes and technologies to optimise network planning, set-up and deployment Work across teams and geographies. Manage client relationships at senior ...

backup technologies PowerShell scripting and automation Meraki firewalls, switching and wireless TCP/IP, DNS, DHCP and enterprise networking Ubuntu Linux administration ITIL-based service management environments Jira, Confluence and Bitbucket Experience leading Azure migrations and infrastructure modernisation Strong experience of infrastructure security, disaster recovery and business continuity ...