501 to 525 of 708 Service Management Jobs in the UK

backup technologies PowerShell scripting and automation Meraki firewalls, switching and wireless TCP/IP, DNS, DHCP and enterprise networking Ubuntu Linux administration ITIL-based service management environments Jira, Confluence and Bitbucket Experience leading Azure migrations and infrastructure modernisation Strong experience of infrastructure security, disaster recovery and business continuity ...

Newcastle Strategic Solutions Limited is seeking an IT Service Delivery Manager to lead the evolution of our IT service management capability and drive operational excellence. The role requires unifying incident, problem, change and release management to deliver stable, reliable services and strong governance across technology … business teams. You will translate operational data into insights, build service reporting, identify trends and risks, and foster collaboration with technical teams, #J-18808-Ljbffr ...

Cyber Security Operations Centre (CSOC) to detect Real Time cyber security incidents/data breaches and manage our response and remediation activities, including the management of senior stakeholders and external agencies. Ensure adequate controls, practices and capabilities are in place to identify vulnerabilities across the estate and define … process for remediation or mitigation to ensure cyber readiness and resilience against attack. Providing strategic level advice to senior management regarding incident response, monitoring, logging and analysis of all relevant systems and processes. Leading the development, communication and continuous improvement of the cyber incident response plan Identification ...

practices Support continuous improvement initiatives to improve reliability, performance, and user experience Participate in infrastructure-related project delivery activities Escalate risks, recurring issues, or service concerns appropriately Skills & Experience Experience working in an IT infrastructure support or engineering role Good knowledge of Windows Server environments and enterprise infrastructure technologies … such as VMware or Hyper-V Experience supporting Microsoft 365 and related technologies Strong troubleshooting and problem-solving skills Experience working within an IT service management environment Ability to prioritise workloads and manage multiple tasks effectively Good communication and customer service skills ...

some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user … focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Please apply ...

Manager to lead and develop our outsourced Partner Desk operation across the EMEA region.(12-Month Fixed-Term Contract) This is not a traditional service management role. We're looking for someone with a strong background in growing sales through channel partners , ideally having progressed from … Sales EMEA, you'll own the relationship with our outsourced Partner Desk provider, ensuring they have the commercial direction, product knowledge, training and performance management needed to maximise sales through our reseller network. The Role Key responsibilities of the Partner Desk Sales Enablement Manager include: Managing and developing ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have experience … leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

Management consultant - Fibre and Backhaul Network Consultant London Career Level 9 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation … Julie Sweet, Accenture CEO As a team: Our 8,000+ strong team of Network Professionals combine deep business insight and technology supporting CSPs (communication service providers); Technology and Hyperscale clients to reinvent, modernise and operate their networks. Increasingly this means automation and AI‐driven operations. This work sits within ...

deploying, and managing certificate lifecycles, working with industry-leading PKI products and cloud identity platforms. If you have a strong background in cryptography, certificate management, and Azure ecosystems, we want to hear from you! Key Requirements (What You Bring) To be successful in this role, you should have hands … experience and a solid understanding of the following: Core PKI Expertise: Strong working knowledge of PKI management and concepts, including Certificate Authority (CA) deployment, template creation, and end-to-end certificate lifecycle management. PKI Products: Proven experience or exposure implementing solutions such as Keyfactor, EJBCA, Auto-enrollment, and Orchestration ...

valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens. Technical Account Management Director Onsite | Basingstoke, UK Majesco is seeking an experienced Technical Account Management Director to serve as the strategic partner for one of our most … important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining strong senior management & executive relationships and aligning ...

Description Management consultant - Fiber and Backhaul Network Consultant Location: London Career Level 9: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership … Julie Sweet, Accenture CEO As a team: Our 8,000+ strong team of Network Professionals combine deep business insight and technology supporting CSPs (communication service providers); Technology and Hyperscale clients to reinvent, modernise and operate their networks. Increasingly this means automation and AI-driven operations. This work sits within ...

lifecycle. Required Skills & Experience Proven experience delivering software implementation projects within a SaaS organisation. Experience managing multiple client-facing implementation projects simultaneously. Excellent stakeholder management skills with the ability to communicate confidently at all levels. Strong project planning, scheduling and organisational skills. Experience managing project risks, budgets, resources … skills. Highly organised with strong attention to detail. Ability to influence stakeholders and drive projects through to completion. Desirable Experience delivering ERP, CRM, Field Service Management, Construction, Finance or other enterprise SaaS solutions. Agile and/or PRINCE2 certification. Experience using project management tools such as Jira ...

taking a strategic view of where the function is now and where it needs to go. You'll manage the SOC team, own incident management, and make sure resources are deployed effectively. You'll also drive the security monitoring, threat intelligence and vendor relationships that keep the organisation protected. … will need proven experience in the following: SOC management, including leading and developing a team Strategic resource planning and deployment Incident management processes Delivering effective security monitoring capability Threat intelligence and assessment Operating cyber security tools and solutions Managing relationships with external vendors and MSSPs The following would ...

taking a strategic view of where the function is now and where it needs to go. You'll manage the SOC team, own incident management, and make sure resources are deployed effectively. You'll also drive the security monitoring, threat intelligence and vendor relationships that keep the organisation protected. … will need proven experience in the following: SOC management, including leading and developing a team Strategic resource planning and deployment Incident management processes Delivering effective security monitoring capability Threat intelligence and assessment Operating cyber security tools and solutions Managing relationships with external vendors and MSSPs The following would ...

workshops to align teams on deliverables and timelines Required profile What makes you a great fit? Above all, you are a results-oriented project management professional with a strong digital mindset, proven stakeholder management skills, and a genuine passion for improving customer outcomes through technology. We would also … imagine that you have: 2+ years of project management experience in digital, technical, or customer-facing technology environments Proven track record delivering complex technical projects using Agile, Scrum, or hybrid methodologies Strong stakeholder management skills with the ability to influence across functions and seniority levels Experience with remote ...

SUMMARY:**We are seeking an experienced Data Scientist to help develop and deploy enterprise-scale AI and machine learning solutions that improve operational efficiency, service resilience and customer outcomes.You will work closely with software engineers, SREs, product managers, platform teams and business stakeholders to identify opportunities, build predictive models … Machine Learning Solutions* Design, build and deploy machine learning models to solve operational and business challenges.* Develop predictive analytics capabilities focused on incident prevention, service health, operational risk and customer experience.* Support the development of Generative AI applications leveraging LLMs, retrieval systems and agentic workflows.* Evaluate emerging AI technologies ...

project stakeholders to deliver innovative digital solutions. The role combines strategic architecture leadership with hands-on oversight of system integration, technical delivery and service improvement activities What You'll Be Doing As Lead Solutions Architect you will: Lead the design, implementation and continuous improvement of business applications, integrations … suppliers to ensure solutions are delivered effectively and transitioned smoothly into live service. Promote best practice in integration, testing, information governance, cyber security and service management. Identify opportunities to use emerging technologies and innovative approaches to improve service delivery and organisational efficiency. About You We're looking ...

industry trends. Contribute to the continuous improvement of RPA development standards and processes. Participate in solution design sessions and provide technical expertise. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Required Skills and Qualifications: Advanced proficiency in Blue Prism: Demonstrated … technical design documentation. Object-Oriented Programming (OOP) Concepts: Solid understanding of OOP principles and their application in Blue Prism development. Exception Handling and Error Management: Expertise in designing and implementing comprehensive exception handling mechanisms. Debugging and Troubleshooting: Advanced skills in debugging and resolving complex issues within Blue Prism processes. ...

into operational support. Essential Skills & Experience Proven experience delivering IT infrastructure, application migration, or End User Computing projects. Strong project planning, governance, and RAID management experience. Excellent stakeholder and supplier management skills. Experience coordinating testing, deployment, and operational transition activities. Knowledge of project delivery methodologies such as PRINCE2 … Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology and business ...

Knowledge Proven experience supporting Windows desktop and Windows Server platforms. Knowledge of Azure Active Directory, Intune, and modern cloud services. Experience with webserver management (IIS or similar). Familiarity with Power Automate (or other workflow automation tools). Strong problem-solving skills and the ability to work independently. Excellent … oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

operations. Day-to-day of the role: Assist in maintaining all company accreditations and manage audits (BSI Quality, Environmental, H&S, Cyber Essentials, IT Service Management, NQA Information Security Management, Achilles, company H&S processes, etc.). Conduct random checks to ensure adherence to standard operating procedures … inspections and complete ad-hoc customer and supplier questionnaires. Ensure all documents are properly archived on the server (e.g., insurance certificates, training certificates, property management records). Maintain the COSHH register and ensure compliance. Oversee property maintenance, including obtaining quotes and ensuring all aspects of the property are maintained. ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...