526 to 550 of 583 Service Management Jobs in the UK

change to keep delivery predictable and controlled. Ensuring quality, health and safety and technical standards are maintained. WHAT WE'RE LOOKING FOR: Strong project management experience within national, multi-site IT or data infrastructure environments. Strong experience managing project scope, budgets, schedules, quality, risk, dependencies and change. A good … understanding of the practical challenges involved in delivering projects. Experience using tools such as Microsoft Project, Excel, Smartsheet or similar project management and reporting systems. Excellent communication, negotiation and influencing skills. A proactive and practical approach to problem-solving. The ability to manage multiple workstreams in a fast-paced ...

entitlements, ideally with experience integrating platforms such as Auth0. Security, NFRs and operational architecture Able to build security, resilience, observability, auditability, supportability and service management into the architecture rather than treating them as later delivery activities. Architecture leadership and pragmatic decision-making Able to work across delivery teams … Enterprise Architecture, security, ServiceNow specialists, product/service owners and external suppliers. If this sounds like you and you have proven experience within this field, I would like to hear from you. This will be a contract role around 3-6 months. Rate will be negotiable dependent on experience ...

entitlements, ideally with experience integrating platforms such as Auth0. Security, NFRs and operational architecture Able to build security, resilience, observability, auditability, supportability and service management into the architecture rather than treating them as later delivery activities. Architecture leadership and pragmatic decision-making Able to work across delivery teams … Enterprise Architecture, security, ServiceNow specialists, product/service owners and external suppliers. If this sounds like you and you have proven experience within this field, I would like to hear from you. This will be a contract role around 3-6 months. Rate will be negotiable dependent on experience ...

with routine system updates, security checks, backups, and preventative maintenance activities. Maintaining accurate records of support requests, technical documentation, and completed work within the service management system. Escalating complex technical issues to senior engineers where appropriate. Supporting network infrastructure projects, including switch, router, wireless, and connectivity deployments. Developing … understanding of cyber-security best practices and assisting with maintaining secure IT environments. Delivering excellent customer service while communicating professionally with clients and colleagues. Training Training Provided: CompTIA A+ Microsoft AZ-900 Upon successful completion of the apprenticeship, you will have developed a strong foundation in IT and networking ...

business applications, integrations and data solutions. Lead technical workstreams, releases and significant system enhancements. Diagnose and resolve complex incidents, identify root causes and manage service risks. Develop and maintain APIs, database processes, automation and reporting solutions. Ensure secure development, application lifecycle management, monitoring, backup and recovery practices. Work … integration. Experience with Microsoft technologies including SharePoint, Power Platform and Power BI; Business Objects and MDX would also be beneficial. Strong understanding of IT service management, ideally with ITIL Foundation certification or a willingness to obtain it within 12 months. Experience managing technical releases, resolving complex incidents ...

diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout … client organization, generating results that allow our clients to thrive. What You'll DoYou will serve as the senior technical authority for Customer Service Management (CSM) and scoped applications within the ServiceNow platform, embedded in the squad responsible for Enterprise Services. The squad delivers and operates business-critical ...

architect solutions; act as a valued resource early and often in the decision process.Aggregate feedback from customer meetings and relay insights to Product Management and Engineering to influence roadmap and enhancements.Speak at field events to technical and non-technical audiences; contribute blogs and demo-inspired webinars to promote product … Solution Advisor, Sales Engineer, or post-sale functional/technical consultant (or equivalent).Strong practical experience and achievements with enterprise software products or services; Service Management and/or integration experience strongly preferred.Proven ability to assess requirements, identify business problems, and design/demonstrate solutions that drive outcomes.Demonstrated ...

design assurance across applications, data, integration, cloud, infrastructure and operational technology. Ensure solutions align with Mars enterprise architecture, cybersecurity, privacy, data, integration and service management standards. Provide domain technology leadership across Planning, including Blue Yonder and S&OP/IBP; Smart Manufacturing, including factory data, MES, connected worker … operations, resolving or escalating material technical risks and design decisions. Ensure solutions are scalable, resilient, maintainable and supportable, with appropriate monitoring, documentation, lifecycle management and operational ownership. Provide technical leadership to suppliers and system integrators, constructively challenging architectures, estimates and deliverables. Drive simplification, reuse and standardisation across the technology ...

architects use every day, creating a consistent, scalable, and integrated approach to architecture across Specsavers. You'll work closely with Product, Engineering, Delivery, Data, Service Management, and Operations teams to ensure architecture is seamlessly embedded within the wider Technology Operating Model. Your focus will be on creating clear … while ensuring they remain practical, scalable, and aligned to the needs of the wider technology organisation. We're looking for someone with outstanding stakeholder management and relationship building skills who can build alignment across multiple technology functions, influence the adoption of new ways of working, and successfully drive change ...

architects use every day, creating a consistent, scalable, and integrated approach to architecture across Specsavers. You'll work closely with Product, Engineering, Delivery, Data, Service Management, and Operations teams to ensure architecture is seamlessly embedded within the wider Technology Operating Model. Your focus will be on creating clear … while ensuring they remain practical, scalable, and aligned to the needs of the wider technology organisation. We're looking for someone with outstanding stakeholder management and relationship building skills who can build alignment across multiple technology functions, influence the adoption of new ways of working, and successfully drive change ...

Kerberos knowledge. Microsoft Entra ID and hybrid identity synchronisation. Experience with SSO and identity federation; Okta exposure beneficial. Understanding of CyberArk/Privileged Access Management (PAM). Knowledge of AD security best practices, including least privilege and tiered administration. Experience working within ITIL service management frameworks. ...

Kerberos knowledge. Microsoft Entra ID and hybrid identity synchronisation. Experience with SSO and identity federation; Okta exposure beneficial. Understanding of CyberArk/Privileged Access Management (PAM). Knowledge of AD security best practices, including least privilege and tiered administration. Experience working within ITIL service management frameworks. WKCL1 ...

teams work across professional boundaries, connecting customer needs, technical capability and effective execution. You could contribute through mission analysis, consulting, project and programme delivery, service management, operational support or related disciplines. What You Will Be Doing As this advertisement covers a range of professions, grades, SubAccounts, and projects … Cyber Security Engineering or Consulting. Business or Technical Consulting. Data Consulting, Data Science, Analytics or Data Engineering. Delivery, Project or Programme Management. Product or Service Management. Support and Managed Services. User Research, User Experience or Service Design. Mission Analysis or Operational Support. Across these professions, we value ...

with stakeholders at all levelsOracle Database AdministrationAdminister and optimise Oracle Database environments (11g, 12c, 19c and above) on-premises and in cloudManage Oracle Database Service deployments across OracleDB@Azure, OracleDB@AWS, and OracleDB@GCPPerform database performance tuning, patching, backup and recovery, and capacity planningManage Oracle RAC, Data Guard … planning)Exposure to container platforms (Kubernetes, OKE, AKS, EKS)Design and implement cloud security architectures aligned to CIS Benchmarks, NCSC Cloud SecurityUnderstanding of ITIL service management and change control processesExperience working in financial services, public sector, or regulated industriesPersonal AttributesStrong communicator able to engage technical teams ...

Layer 3 networking environments. Experience using network monitoring and diagnostic tools, such as Wireshark, SolarWinds, PRTG or equivalent. Experience working within ITIL-based service management environments. If you'd like to discuss this Network Engineer role in more detail, please send your updated CV to (url removed ...

NETWORK ENGINEER OPPORTUNITY: Provide network and firewall support within a secure data centre environment Troubleshoot hardware, connectivity, and bandwidth issues escalated from the service desk Monitor network performance using industry-standard monitoring tools Support installation and deployment of new equipment as part of upgrade and project work Manage … update tickets via the service management system, ensuring SLA adherence Participate in an on-call rota supporting a 24/7 service environment YOUR KEY SKILLS: Proven experience in a Network Support or Network Engineer role Strong knowledge of networking technologies, including switching and firewalls Experience troubleshooting ...

following significant changes to the Executive Leadership Team, providing clear direction and leadership. Review, refine and embed the organisational structure across the IT and service delivery functions. Take responsibility for a £5.8m operational budget, driving financial performance, cost efficiency and profitability. Lead the implementation of Halo, the new service management and ticketing platform. Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility. Drive operational efficiency, standardisation and service delivery improvements across all four UK locations. Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels ...

collaborative approach to leading, motivating and supporting multidisciplinary teams. It would be beneficial if you also bring: Experience in a Business Development, Account Management or Capture role within the Home Office, National Security sector or a similarly complex government environment. Knowledge of PPPT and HSG. Knowledge of Immigration … Borders. An understanding of IT service management, networks, artificial intelligence and cyber technologies. Experience of developing partnerships or consortium arrangements to pursue opportunities. Experience of developing use cases for digital-transformation concept demonstrators. An understanding of Home Office or National Security digital-transformation programmes. We recognise that strong ...

useful, but is not essential if you can demonstrate the technical foundations and aptitude to succeed. Knowledge of data erasure, ITAD, IT asset lifecycle management or data security and compliance would also be welcome, alongside familiarity with Jira Service Management, helpdesk tools or CRM systems. Additional European ...

looking for an experienced Sales Executive to join a global organisation specialising in IT Service Management solutions. This position is paying 40,000- 50,000 plus commission , with hybrid working based in Reading. Duties: Develop new business and build a strong sales pipeline Manage and grow existing client … Education and training opportunities Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated and results-driven ...

Benefits Job Type: Full-time, Permanent About the Opportunity Thames 360 Limited is delighted to be partnering with a global leader in IT Service Management (ITSM), consulting, and professional training solutions to find their next high-calibre sales professional. Our client has a rich history of pioneering industry … Understand complex client challenges and position our client's bespoke IT training, frameworks, and consulting services as the definitive solution. End-to-End Sales Management: Manage the entire sales cycle from initial cold/warm outreach and discovery calls to leading high-impact presentations and closing the deal. Collaboration ...

remote SCADA/PLC issues across various automation platforms (Siemens, Rockwell, WinCC, TIA Portal, etc.) Provide real-time technical support to commissioning and field service teams during startup and maintenance Configure and maintain industrial networks, remote access tools, and system alarms Support retrofit projects and ensure compatibility of updated … WinCC, C/C++, Python, Linux) Assist in commissioning of new systems remotely or in collaboration with field technicians Collaborate cross-functionally with field service, engineering, and sales for technical proposals and system design Create and maintain user manuals, programming standards, and operating procedures Document interventions, updates, and remote ...

role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity ...

kaizen approach)Collaborating with Product Leads, Business Analysts, Engineers, and users to design new functionalitySupporting regulated environments through contribution to clinical risk, security, and service management systemsWhat You’ll BringYou’re a detail-oriented Product Designer who thrives in complex environments and enjoys solving meaningful problems.5+ years’ experience ...

Analyst/Business Change Analyst supports the design and delivery of value-driven transformation by combining structured business analysis with practical business change and service management awareness. The role helps define business and user needs, supports service design and transition activity, and ensures change is translated into ...