ServiceNow BA: Flexible ITSM/CSM Workflows
- Location
- Glasgow, Scotland, United Kingdom
About Infotel Group in the UK seeks a ServiceNow Business Analyst to bridge business stakeholders and delivery teams. You will analyse processes, refine functional requirements, and translate them into ServiceNow user stories and configurations across ITSM, CSM, or HRSD. You will facilitate workshops, maintain the sprint backlog, design UAT, create ...