26 to 50 of 381 ServiceNow Jobs in the UK

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...

pressure Desirable qualifications CompTIA A+ or Network+ certification Microsoft certifications (e.g. MS-900, AZ-900) Experience with ITSM platforms such as ConnectWise, Autotask or ServiceNow Exposure to backup, security or cloud technologies What we offer A supportive team environment with clear progression pathways Ongoing training and certification support Exposure ...

development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Opportunity to join a respected ...

incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). Understanding of GDPR and comms room infrastructure. Soft Skills: Strong troubleshooting and problem ...

incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). Understanding of GDPR and comms room infrastructure. Soft Skills: Strong troubleshooting and problem ...

incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service Delivery ...

Design, engineer, and implement cutting-edge endpoint security solutions utilising Trellix, BeyondTrust, and CrowdStrike. Deploy enterprise security solutions via ITSM systems, including Remedy and ServiceNow change control. Produce high-quality technical documentation, workflows, and support materials. Collaborate with security vendor consultants and Technical Account Managers to enhance product usage. Partner ...

user compute and endpoint management (Windows, Intune, ConfigMgr) Identity & security (Zero Trust, EDR/XDR, DLP, privileged access) ITIL v4, SIAM, ITSM platforms (e.g. ServiceNow) Secure cloud or restricted-environment collaboration solutions ...

scripting beneficial Knowledge of BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously ...

Knowledge of BitLocker, NTFS permissions, and desktop security practices Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools Experience using ITSM platforms such as ServiceNow Excellent communication and customer service skills Requirements Must be eligible for UK Security Clearance (SC) Sole UK nationality Applicants should have lived continuously ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Microsoft MCP qualification or equivalent. Recognised ITIL Foundation Computer Sciences Certificate or equivalent. Experience with service management tools, techniques and methods – particularly ServiceNow and GitLab. Experience working as a Service Analyst in small to medium service management environments. If you are interested in this role but not sure if your ...

REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Basic scripting knowledge (JavaScript or similar) Experience leading ITSM transformation projects What Success Looks Like Seamless migration from Cherwell Highly automated, scalable ...

tools like JIRA and Confluence Exposure to modern development stacks such as Node.js, Java or similar Understanding of infrastructure services like Consul, Vault or ServiceNow ITOM is beneficial Strong communication, problem-solving and analytical thinking skills What’s in It for You: Annual company bonus scheme Matched pension contributions ...

Android devices in a corporate MDM environment. Proficiency with audio-visual systems in a corporate setting: conferencing platforms, display hardware, room systems. ServiceNow experience for incident management, service requests, and asset tracking. ITIL Foundation or equivalent. Microsoft certifications (MD-102, MS-900, or higher) preferred. Excellent written and verbal English ...

Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security ...

networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL principles Skills Strong troubleshooting and problem-solving ability Clear communication with both technical and non-technical users Ability to prioritise tasks ...

ServiceNow Architect | Global Consultancy | End-to-End Delivery Leadership Are you a hands-on ServiceNow expert who thrives at the intersection of strategy, architecture, and delivery? We’re partnering with a leading global Consultancy to find a ServiceNow Architect who can own engagements from initial client conversations through to successful … deliver - someone equally comfortable running client workshops, defining architecture, and rolling up their sleeves to develop on the platform. The Opportunity As a ServiceNow Architect, you will play a pivotal role in delivering transformational ServiceNow programmes for enterprise clients. You’ll lead from the front, translating business challenges into scalable ...

Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers … quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver ...

Lean/Six Sigma methodologies Optimise workflows and introduce automation to improve efficiency Lead and develop high-performing facilitation and admin teams Tools & Environment ServiceNow (service management) MS365 (SharePoint, Teams, Excel) Power BI (dashboards & reporting) Jira/Confluence (workflow & knowledge management) Structured governance frameworks and automation tooling Experience Required Service ...

/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy to work with ...

/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy to work with ...

experience of Incident Management in enterprise transformation - Understanding of Problem Management - ITIL v3 or V4 accredited - Knowledge of any incident tracking system such as ServiceNow - Excellent excel skills - Reporting skills desirable Soft Skills: - Excellent verbal and written communication skills - Has the right attitude towards the role and is willing ...