51 to 75 of 381 ServiceNow Jobs in the UK

environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette * Working Knowledge of IT Service Management (ITSM) software (ServiceNow ...

operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure ...

aligned to ITIL standards We are specifically looking for candidates with: Proven experience implementing, migrating to, or transforming ITSM services onto Freshservice Experience supporting ServiceNow to Freshservice migrations highly desirable Strong Service Delivery Management experience within enterprise IT environments Hands-on ITSM operational leadership across most of the below: Service ...

environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply ...

environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

digital workplace adoption programmes (e.g. Microsoft 365, collaboration tools) Desirable Experience Familiarity with Modern Workplace technologies such as Microsoft 365, Teams, SharePoint, Copilot, or ServiceNow Understanding of behavioural science, organisational change, or human-centred design principles Experience defining and tracking adoption metrics, KPIs, or employee experience measures Experience contributing ...

processes, not just delivering project outputs Desirable Experience Exposure to or experience with the following would be advantageous: Saviynt (IGA Tool) AuditBoard (GRC Tool) ServiceNow Azure DevOps ...

application deployment, troubleshooting, monitoring, reporting) Understanding of IT security principles (BitLocker, NTFS permissions, shared folder security) Familiarity with ITSM tools such as ServiceNow Scripting knowledge (e.g. PowerShell, VBScript, batch files) is advantageous Candidates must hold a valid driving licence and be eligible for Security Clearance (SC). Due to clearance ...

Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). Excellent troubleshooting and problem-solving skills. Customer-focused with strong communication skills. This is a fantastic opportunity to join a rapidly growing ...

environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow) All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond ...

incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with the ability to translate technical concepts for diverse audiences ...

Unix coding Scripting knowledge AGILE JIRA Communicate with impact and empathy and adapt style to suit the situation OpenText Service Manager and/or ServiceNow report creation knowledge Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material) AWS infrastructure ...

provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices ...

Commercially astute, balancing customer outcomes, cost, and risk Excellent stakeholder management and executive communication skills Highly data-driven, translating insight into action Experience with ServiceNow, Lean, and ITIL frameworks IT service desk leadership experience with broad technical understanding (ITSM, OS, networking) Strong knowledge of ITIL processes (incident, request, change) Demonstrated ...

support of Apache Tomcat based applications. Experience working in live customer environments, providing production support. Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar. Ability to lead technically while remaining operationally involved. Strong customer communication skills across video, telephone, and email. Eligibility for UK Security Clearance. Desirable Skills ...

deployment checks (test coverage, quality gates, security scans, approvals) and go/no go readiness via pipeline policies. Integrate with Change Enablement (e.g., ServiceNow): auto create/update change records, capture evidence, CAB attendance for major releases. Engineer, maintain and optimise CI/CD pipelines - Design, build and operate multi ...

ServiceNow Technical Architect - DV Cleared Contract Location: Remote (UK-based with travel to client sites) Day rate: £600 - £700 per day Inside IR35 Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design … delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define ...

ServiceNow Technical Architect - DV Cleared – Contract Location: Remote (UK-based with travel to client sites) Day rate: £600 - £700 per day Inside IR35 Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design … delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define ...

line/desktop support background Windows 10/7 (build, config, registry) SCCM (OS & app deployment, support) Microsoft Office/Outlook/Exchange ServiceNow or similar ITSM tools Desktop security (BitLocker, NTFS permissions, etc.) We're especially interested in: VDI specialists Supporting virtual desktop environments Troubleshooting performance, access & stability User ...

scale enterprise environments preferred SC Security Clearance active is essential for this contract – SC used last 12 months. Desirable Experience with tools such as ServiceNow Exposure to Network/Infrastructure services Experience working with suppliers and third-party vendors ...

Line support to staff, resolving hardware, software, and network issues. Troubleshoot and resolve incidents using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. Perform Windows OS troubleshooting, desktop ...

Line support to staff, resolving hardware, software, and network issues. Troubleshoot and resolve incidents using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. Perform Windows OS troubleshooting, desktop ...

follow-up skills Ability to work with both technical and non-technical stakeholders Experience within banking, financial services or other large regulated environments beneficial ServiceNow, Jira or similar tooling exposure helpful Strong Excel skills preferred Additional Information Primarily remote working Candidates able to occasionally access Sheffield, Birmingham, Manchester or Leeds ...

follow-up skills Ability to work with both technical and non-technical stakeholders Experience within banking, financial services or other large regulated environments beneficial ServiceNow, Jira or similar tooling exposure helpful Strong Excel skills preferred Additional Information Primarily remote working Candidates able to occasionally access Sheffield, Birmingham, Manchester or Leeds ...

undertake DBS check as part of BPSS process. Qualifications & Experience: * At least one year's experience supporting users with IT incidents. * Experience with ServiceNow or similar call logging systems. * Knowledge of remote support tools and basic troubleshooting techniques. * Ability to produce and maintain support documentation. This role offers onsite training ...