Senior Lead Product Designer, Operations
- Location
- Greater London, England, United Kingdom
real-world impact of your design decisions. Designing across touchpoints; from the app, to the phone, to human support. Navigating tradeoffs and guiding strategic decisions in an opinionated way. Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits … design. You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality. You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans. You’re a natural collaborator, skilled ...