End User Support Engineer I
- Location
- Manchester, England, United Kingdom
achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility. JOB SUMMARY End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication … RESPONSIBILITIES and ACCOUNTABILITIES Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points ...