126 to 150 of 297 Remote Customer Service Jobs

design and optimize rapid, efficient factory layouts. Advanced Planning & Scheduling: The "brain" of the factory, helping manufacturers schedule their production perfectly to meet customer demands. Manufacture Execution Systems (MES): The software that monitors and controls the actual manufacturing process on the factory floor in real-time. Consultancy, Training & Professional … software modules, training, or consulting services. Learn and Grow: Actively participate in training sessions to become an expert on our software portfolio, service offerings, and sales methodologies. Customer Engagement: Understand customer challenges and explain how our digital manufacturing solutions and services can solve their pain points. Collaborate ...

Service Desk Analyst Widnes £33,476 Fixed Term Contract (12-month contract) Full Time Here at Halton Housing, we are looking for an experienced and proactive Service Desk Analyst to work across our vibrant organisation. Hours: 37 hours per week (Monday - Friday) Duration: Fixed Term Secondment (12 months … What You’ll Do: · Log, prioritise and manage ICT support requests, ensuring service levels are met. · Configure, image and deploy ICT equipment, including laptops, tablets and mobile phones. · Provide 1st and 2nd line technical support, resolving issues where possible. · Create user guides and training materials to support self-service ...

established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex technical issues, take ownership of the device lifecycle and work closely with … administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise ...

Service Desk Team Leader Location: Cambridge (hybrid working available) Salary: Up to £45,000 Contract: Full time, permanent We're partnering with one of Cambridge's most established and innovative technology organisations, who are looking for a proactive and people-focused IT Service Desk Team Leader to join … take that next step in your career, this could be the perfect opportunity. Key Responsibilities Lead, support and develop a team of five IT Service Desk professionals Provide hands-on technical support and act as an escalation point for complex IT issues Manage and prioritise support tickets, ensuring service ...

Shields Facilities Management, LLC (SFM) is hiring a Field Manager to perform site visits, inspect property conditions, and keep service execution moving across customer locations. This role is well suited for someone who works independently in the field, communicates directly with customers and internal partners, and adapts quickly … position; seeking candidates based in Massachusetts. Shields Facilities Management is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry. ...

Shields Facilities Management, LLC (SFM) is hiring a Field Manager to perform site visits, inspect property conditions, and keep service execution moving across customer locations. This role is well suited for someone who works independently in the field, communicates directly with customers and internal partners, and adapts quickly … position; seeking candidates based in Massachusetts. Shields Facilities Management is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry. ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … invest in you!. Job DescriptionHere at Version 1, we are currently recruiting for a senior ServiceNow Architect to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

role in delivering the reliable technology experiences our customers expect. Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk … involve? Responsible for 2nd line support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate the Service Desk ...

Experienced Photocopier/MFD Field Service Engineer Location: M4/M3 Corridor - Berkshire/Surrey/Hampshire Salary: up to £40,000 + Company Vehicle + Benefits We are currently recruiting for an experienced Photocopier/Multifunctional Device (MFD) Field Service Engineer to join a well-established … growing managed print solutions business. This is an excellent opportunity for a skilled engineer who enjoys working independently, solving technical problems, and delivering exceptional customer service. The Role As a Field Service Engineer, you will be responsible for the installation, maintenance, servicing, and repair of photocopiers and multifunctional ...

Experienced Photocopier/MFD Field Service Engineer Location: M4/M3 Corridor - Berkshire/Surrey/Hampshire Salary: up to £40,000 + Company Vehicle + Benefits We are currently recruiting for an experienced Photocopier/Multifunctional Device (MFD) Field Service Engineer to join a well-established … growing managed print solutions business. This is an excellent opportunity for a skilled engineer who enjoys working independently, solving technical problems, and delivering exceptional customer service. The Role As a Field Service Engineer, you will be responsible for the installation, maintenance, servicing, and repair of photocopiers and multifunctional ...

Business Development Executive Test & Measurement Solutions Location: Hybrid or field Basingstokeoffice or home-based and customer-facing Territory: UK & Ireland Contract: Permanent, full-time The Client Our client is looking for a motivated and commercially minded Business Development Executive to support the continued growth of their UK and Ireland … brand in UK and Europe with key industry figures leading the company to year-on-year growth. About the role This is a varied, customer-facing sales role where you will work with customers across engineering and technology-led sectors, helping them access professional Test & Measurement equipment through rental ...

line support engineer looking for your next step? Our client is an established technology services provider in Brighton, and they’re looking for a customer-focused engineer to join their support team. You’ll resolve issues yourself rather than just logging them. The role Handling customer calls … support tickets, and troubleshooting issues through to resolution Supporting customers across telephony, network and connectivity services Working to agreed service levels for responses and resolution Visiting customer sites from time to time You’ll be well supported, with structured onboarding and mentoring from an experienced team. What ...

meetings, presentations and business-critical events. Deliver desk-side, remote and walk-up IT support, ensuring a positive end-user experience. Manage incidents and service requests through an ITSM platform, taking ownership through to resolution. Configure, deploy and maintain end-user devices, supporting onboarding, offboarding and hardware refresh activities. … Identify recurring technical issues and contribute to problem management and service improvements. Work collaboratively with infrastructure, security and other technical teams to resolve complex issues. Support Digital Employee Experience initiatives, helping improve the reliability, usability and performance of workplace technology. Essential Skills & Experience Previous experience in a 1st/ ...

meetings, presentations and business-critical events. Deliver desk-side, remote and walk-up IT support, ensuring a positive end-user experience. Manage incidents and service requests through an ITSM platform, taking ownership through to resolution. Configure, deploy and maintain end-user devices, supporting onboarding, offboarding and hardware refresh activities. … Identify recurring technical issues and contribute to problem management and service improvements. Work collaboratively with infrastructure, security and other technical teams to resolve complex issues. Support Digital Employee Experience initiatives, helping improve the reliability, usability and performance of workplace technology. Essential Skills & Experience Previous experience in a 1st/ ...

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help ...

Line Service Desk Analyst – Birmingham, Flexible hybrid working | Full-Time/Permanent £30,000 + excellent benefits including healthcare, wellbeing support, 25 days' annual leave plus bank holidays, life insurance and more. We're seeking a 2nd Line Service Desk Analyst to join our Digital & Technology team … scale. We own it from idea to outcome. We challenge what’s possible. And together, we’re creating better solutions, every day. 2nd Line Service Desk Analyst – The role Take ownership of escalated incidents and service requests through to resolution or agreed handover Diagnose and resolve complex issues ...

Line) Location Southampton My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully refurbished offices. My client is an ISO accredited managed IT support company based … point of contact for technical incidents reported by a diverse portfolio of small to medium-sized business clients. Operating in a fast-paced Managed Service Provider (MSP) environment, your core mission is to log, troubleshoot, and swiftly resolve day-to-day technical issues. You will heavily focus ...

client has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!. Job Description Here at our client, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

competitive salary with an annual bonus scheme Hybrid working policy Life Assurance and Health Cash Plan 25 days holiday plus bank holidays, increasing with service Enhanced Maternity, Paternity, Family and Bereavement Leave Company pension scheme with matched contributions up to 8% Access to Müller Rewards with hundreds of online … Müller locations. Working as part of our Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services. Deliver exceptional 2nd line support, resolving incidents and service requests with ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. … strong human insight and communication. The Account Manager is responsible for owning and developing a portfolio of existing Insphire customers, ensuring they receive outstanding service, adopt our solutions effectively, and recognise clear value from their partnership with us. This role blends relationship management, commercial acumen, product understanding, and consultative ...

Technical Support Help Desk - 1st line support. Afternoon shift at Havant, Hampshire, UK. Join a supportive Service Desk team where you'll be the first point of contact, helping customers get back up and running quickly. You'll resolve tickets efficiently, use trusted knowledge resources, and work alongside colleagues … contact for all IT support requests via phone, email, chat and ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team ...

Senior 2nd/3rd Line Support Engineer Salary: £40,000–£50,000 Company: Managed Service Provider (MSP) Location: Burgess Hill/Hybrid Description: This is an opportunity to join an established Managed Service Provider as a Senior 2nd/3rd Line Support Engineer, working as part … existing technical team. The business is looking for an experienced MSP engineer who can provide excellent customer support, take ownership of escalated tickets and assist with a broad range of technical issues across its client base. Key responsibilities will include: 2nd/3rd Line Support: Providing technical support across ...

days per week in LondonWe're currently supporting a Charity who are looking for an experienced IT Support Manager to lead its technology support service, ensuring users have reliable, accessible and well-supported technology across the organisation. This is a hands-on service leadership role, with a focus … improving the user experience and moving the support function towards a more proactive, service-managed and user-centred model. Key Responsibilities: Lead the IT service desk, acting as the senior escalation point for complex technology issuesOversee support for laptops, desktops, mobile devices, printers, Microsoft 365 and workplace applicationsOwn ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off. SALARY … current. Working with technical leads, account managers and wider technical teams, the IT Support Technician/Field Engineer contributes to client IT strategy, service improvement and accurate documentation. With training, mentorship and certification support available, the IT Support Technician/Field Engineer can develop technical knowledge while delivering ...