126 to 150 of 803 Remote Customer Service Jobs

proactive Software Quality Assurance Manager to join our team. You will work closely with the Head of Quality & Analysis, Chief Technology Officer, IT Service Manager and Project Managers. The ability to communicate effectively and engage with customers and the wider team is critical. You will be the primary point … requirements placed on the company, including the government’s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying ...

seeking a Microsoft Dynamics 365 Consultant/Developer to take ownership of the setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards and best … accountability to the Chief Marketing Officer and Chief Revenue Officer, the successful candidate will act as the internal subject matter expert for Dynamics 365 Customer Engagement and the Power Platform, ensuring the system supports revenue growth, reporting accuracy, GDPR compliance, and operational efficiency. Candidates must have ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk ...

dedicated to protecting people and the environment from gas hazards, providing single and multi-gas monitors for personal and large-scale infrastructure safety. Function: Customer Service & Contact Center Operations Job Type: Regular/Permanent Role Type: Full time Location: Abingdon, Oxfordshire Job Description Help grow a safer, cleaner … healthier future for everyone, every day. Electronics Field Service Engineer – Based Derby/Stafford area - £41,000 starting salary plus overtime package Crowcon Detection Instruments Ltd. is looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … play a key role in the transition of network services from the incumbent supplier to the new operating model, with a significant focus on service transition activities, knowledge transfer, operational readiness and establishing the future support organisation. The role will work closely with outgoing supplier teams, internal engineering teams ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Overview We are seeking a Performance Assurance Manager to manage and oversee the Performance Assurance obligations delivered under the Proteus contract, ensuring that the service continues to meet contractual performance requirements and that performance assurance activities are properly governed, evidenced, monitored and reported. The role provides leadership across performance ...

well-established manufacturing client are looking for an office-based Account Manager responsible for developing and maintaining strong customer relationships to drive customer satisfaction, retention, and revenue growth. Acting as the primary point of contact for general industry customers, the role focuses on having a deep understanding … customer requirements and delivering solutions that meet both customer and business needs. You will be working closely with Sales, Operations, Quality, Project Management and Finance teams, to coordinate effective solutions, resolve customer issues, and identify opportunities to grow existing accounts through upselling and cross-selling activities. Build ...

Field Engineer – Hybrid Role with Production Print Expertise This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands … will consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes ...

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide 1st and 2nd line support … council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with SLAs. Troubleshoot ...

cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A local Authority Job Purpose The Service Desk Manager is responsible for leading the day-to-day operation of the Technology Services Service Desk, ensuring the delivery of high-quality … support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service ...

THIS IS WHO YOU ARE... You are our front line in the battle for exceptional customer experience at the 24/7/365 help desk. Ideally, you have experienced terrible web hosting customer service and have vowed that will never happen on your watch … responsible for seeing that our customers have excellent customer service by doing what you do every day -> exceeding customer expectations. WHAT DO WE NEED FROM YOU? Well, you should be customer focused, great under pressure, and ready to engage a problem with your superior analytic skills. ...

Technical Customer Engineer, UK - Job application Cloudi-Fi is on a mission: to become the Security Gateway for all unidentified devices connecting to Wi-Fi. Our 100% cloud-based solution combines best-in-class marketing features, global personal data compliance, and a Zero-Trust security framework. Thanks to strong … brings together a passionate, multicultural team working toward a safer and more seamless internet experience for everyone. We are building a world-class Customer Engineering team that sits at the intersection of technical expertise, deployment excellence, and Customer success/Service adoption. If you love solving complex ...

consult and define the people we want to join us on our journey. The Senior Enterprise Systems Manager is accountable for the operational support, service performance, governance and continuous improvement of Mace's enterprise finance systems and associated business-critical applications. The role provides leadership and oversight … outsourced application support team, ensuring services are delivered in line with agreed service levels, operational controls and business requirements. Working closely with Finance, Digital Services and third-party partners, the role ensures the stability, integrity and continual development of enterprise finance platforms, with particular ownership of the IBM Cognos ...

Hybrid Working Department : Managed Services Reports to : Operations Manager Shape the Future of Managed Services We're looking for an experienced and people-focused Service Delivery Manager to join our growing Managed Services team. This is a newly created role that offers a unique opportunity to help define service delivery standards, influence best practice, and make a significant impact on both client experience and team development. As a Service Delivery Manager, you'll be responsible for leading the delivery of exceptional service across multiple client accounts, ensuring operational excellence, strong client relationships, and continuous service ...

opportunities at Bourns. Bourns was founded 75 years ago with the guiding principles of providing breakthrough technology solutions, high-quality products, responsive service, and exceptional value. Those principles still hold true today and have instilled a culture that is committed to excellence and ethical operations. As a leading provider … uses and applications for company products. Assists customers in adopting company products to their own requirements and specifications. Acquires comprehensive knowledge of all customer personnel and products. Achieves monthly sales booking quotas and forecasts. Insures proper handling of customer orders in cooperation with the Customer Service ...

deliver high-quality technical solutions for customers across post-production, broadcast, production and live services environments. Working closely with Sales, Technical Solutions, Professional Services, Service Delivery and vendor partners, the role is responsible for understanding customer requirements, designing appropriate solutions, supporting commercial opportunities and ensuring a smooth transition … opportunities. Design and position effective solutions covering post-production, production and live services workflows, ensuring proposals are technically sound, commercially viable and aligned to customer outcomes. Support opportunities involving technologies such as editing platforms, shared storage, archive, ingest, transcoding, media asset management, workflow orchestration, cloud, hybrid and remote production ...

Offer - For more information please see the benefits section on our website Contractual hours 37 Basis Permanent Job category/type ICT Attachments Senior Service Desk Analyst JD.pdf Senior Service Desk Analyst PS.pdf SDC V&B application & interview guidance 2023.pdf Are you an experienced IT professional who enjoys … solving problems, supporting colleagues, and delivering excellent customer service? If so, we'd love to hear from you. We're looking for a Senior Service Desk Analyst to join our friendly and supportive ICT team at Stroud District Council. This is an exciting opportunity to play ...

summary The post-holder will work within the Enhanced Access Team ensuring the provision of high-quality customer focussed medical administration to the primary care networks in relation to the enhanced access service. Main duties of the job To administrate the referrals directed by GPs and clinicians working … service. To assist with monitoring and reporting on workload for all clinical sessions to support service reporting requirements and inform future delivery and planning. To identify and report operational risks to service delivery in accordance with the Organisational Risk Management Policy to minimise risk and to share learning. ...

Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

Role: Customer Service/Contact Centre Advisor Contact Centre Experience Required Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday Friday/Between the hours of 8.30AM 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid … gained and the Manager approves hybrid working to commence. DBS required Duties: Receiving inbound calls regarding technical enquiries Manage the timely resolution of customer concerns Providing advice and guidance Taking payments over the phone Updating customer details on the internal bespoke system Contacting customers regarding alerts on their ...

Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving problems, delivering exceptional customer service … adoption. This role offers a 35-hour working week, hybrid working, and the opportunity to join a well-established software business with an impressive customer base across the UK. Key Responsibilities Provide 1st and 2nd line support for a SaaS software platform Manage and resolve customer support tickets ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. … human insight and communication. Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. … human insight and communication. Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...