151 to 175 of 803 Remote Customer Service Jobs

Customer Onboarding & Transition Specialist

Location
United Kingdom
Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days … customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually ...

Customer Onboarding & Transition Specialist

Location
Birmingham, England, United Kingdom
Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices{{:}} Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days … customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group - combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually ...

Technical Product Support Specialist

Hiring Organisation
Gozney
Location
Greater Bournemouth Area, United Kingdom
company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers and our teams. You will serve as a product specialist, advising cross functional stakeholders with data … approach to identifying technical gaps and leveraging process excellence methodologies will play a key role in enhancing collaboration across teams, ultimately elevating the overall customer experience. RESPONSIBILITES Efficiently manage and respond to customer inquiries across multiple channels, including phone, email and live chat, providing support across all locations ...

Business Data Manager

Location
Liverpool, England, United Kingdom
professional software products for tidal prediction and analysis and in the use of these products in-house to provide a professional and efficient service offering data, consultancy and advice to private, public and academic sectors This role will be supporting customers who enquire about our software and data products … from initial enquiries, quotes, preparing data and generating invoices whilst maintaining the excellent levels of customer service and support. The role will include, but is not limited to, the provision of accurate data and data products, setting up the software to suit each customer’s needs whilst ...

Service Desk Controller

Hiring Organisation
Dunwall
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£34,000 per annum
Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday – Friday | 40 Hours Per Week (7:30am – 5:00pm on a rota basis) Hybrid Working – Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...

Assistant Director: Technology Services (EMEA & Asia)

Location
Greater London, England, United Kingdom
excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

Technical Presales Specialist

Location
Warrington, England, United Kingdom
expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations.We’re not here to sell you a job. We’re here to invite you into a culture … backgrounds**. If you need adjustments during the recruitment process, just ask.## **What You'll Be Doing*** Designing and configuring technology solutions that meet customer requirements.* Support sales teams by creating bills of materials and solution recommendations.* Demonstrating expertise around the HPE Datacentre, networking and security portfolio.* Respond ...

Technical Presales Specialist

Location
Bracknell, England, United Kingdom
expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations.We’re not here to sell you a job. We’re here to invite you into a culture … backgrounds**. If you need adjustments during the recruitment process, just ask.## **What You'll Be Doing*** Designing and configuring technology solutions that meet customer requirements.* Support sales teams by creating bills of materials and solution recommendations.* Demonstrating expertise around the HPE Datacentre, networking and security portfolio.* Respond ...

Cyber Security Analyst

Location
High Wycombe, England, United Kingdom
IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship ...

Service Administrator

Hiring Organisation
Juice Recruitment Ltd
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£26,500 per annum
Juice Recruitment are delighted to be supporting our fantastic client based in Gloucester with their search for a Service Administrator on a full time permanent basis. This is an excellent opportunity if you have 6-12 months office experience and looking to venture into a new challenge … Handle client communications, ensuring a high standard of customer service. Accurately log client interactions and service requests using in-house IT systems. Coordinate and plan service visits, adhering to SLAs and optimising efficiency. Facilitate seamless communication between clients, technicians, and managers. Contribute to achieving team KPIs through ...

Service Lifecycle Management (SLM) SME

Location
Stevenage, England, United Kingdom
About the role MBDA is currently implementing a Digital roadmap that includes the Service Lifecycle Management (SLM) tool. The Service Lifecycle Management (SLM) tool is a key component of our back-office architecture, designed to centralise and harmonise in-service configuration and maintenance information to ensure peak … single source of truth," providing process and terminology standardisation across Natco and its various programmes. Its primary purpose is to manage and control in-service configurations, providing end-to-end support for product lifecycle configuration and critical maintenance activities, including Technical Events, Retrofit Campaigns, and MLRs (Mid-Life Reviews ...

Customer Service Account Manager

Hiring Organisation
Reed
Location
Richmond, Surrey, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £35,000 per annum
Customer Success Executive Salary: £32,000–£35,000 + bonus Location: TW/Hybrid Working Working Hours: Monday–Thursday 9am–5pm, Friday 9am–4pm Language Requirement: Fluent French or German essential (additional languages advantageous) Are you a recent graduate or early-career professional looking to build a career within … customer success? As a Customer Success Executive, you will be responsible for delivering outstanding support and training to a global client base, ensuring customers maximise value from the company's platforms and services. Working closely with Customer Success, Account Management, Sales, and Product teams, you will become ...

Customer Support

Hiring Organisation
Gem Partnership Ltd
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £28,000 per annum
client in Bristol is looking for a new team member to join their Customer Support Team. Job Description: They are breaking the norm in the construction industry and have digital products that are bang on for an old industry. They need to grow their team to support their fast … growing customer base and want individuals who are able to deliver a fantastic, personal customer experience. They have the tools and the knowledge to ensure this role is enjoyable as much as their customers will enjoy having you on their side. Package: Generous basic salary Generous and flexible ...

Director of Global Managed Services – EMEA & APAC

Location
Greater London, England, United Kingdom
bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly is a unified global leader in collaboration, systems integration, and managed … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

Field Service Engineer (Electrical)

Hiring Organisation
Talent Media Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
technology business specialising in advanced gas and flame detection systems used within safety-critical environments. This is an excellent opportunity for an experienced Field Service Engineer to join a small, established team supporting customers across the UK. Ideally, you will already have experience working with gas detection equipment. However … strong testing, controls and fault-finding experience. THE OPPORTUNITY This is a home-based field role offering considerable autonomy over your diary, workload and customer visits. You will join a team of three other Field Service Engineers and report directly to the Fixed Systems Service Manager. From ...

Client Onboarding Executive

Location
Greater London, England, United Kingdom
Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable … remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer ...

Client Insights Manager - Retail Media

Location
Yeovil, England, United Kingdom
ground up? We’re launching CoreIQ, a brand-new proposition within our growing Retail Media team, giving our vendor partners access to the rich customer, market and ecommerce data behind Screwfix. And we’re looking for a Client Insights Manager to help make it a success. This is more … than a traditional client or customer success role. You’ll be joining at the start of CoreIQ’s journey, helping shape how we onboard clients, drive adoption and make sure our vendor partners are getting genuine, measurable value from the platform. You’ll be vendor‐facing alongside our Sales ...

Recruitment Coordinator

Hiring Organisation
Worcestershire Acute Hospitals NHS Trust
Location
Worcester, WR5 1DD, United Kingdom
Salary
£25760.00 to £27476.00
their pre-employment checks (ID and Right to Work Checks as well as other NHS specific safer recruitment requirements). You will have great customer service skills and attention to detail and using your previous administration experience to support the team and our candidates. You will need … model with a combination of office and home working. Main duties of the job The key purpose of the role is to deliver a customer focused recruitment service in line with NHS Employment Check standards, NHS requirements and Trust Policies. To undertake transactional recruitment activities, ensuring that recruitment ...

Domain Architect (Energy Supply)

Hiring Organisation
Centrica - CHP
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...

Recruitment Advisor

Location
Greater London, England, United Kingdom
democracy. What You'll Be Doing At the heart of the House of Commons, our Recruitment Team delivers a high-quality, people-focused hiring service across the House and Joint Departments. Managing around 800 recruitment campaigns each year, we help attract outstanding talent, support internal mobility, and ensure every … recruitment experience. As a Recruitment Adviser, you will lead end-to-end recruitment campaigns across a diverse portfolio of roles within the Parliamentary Digital Service (PDS). Working in partnership with hiring managers and People & Culture colleagues, you will provide expert advice on attraction strategies, assessment and selection methods ...

Corporate Business Systems Analyst

Hiring Organisation
European Tyre Enterprise Limited
Location
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills, excellent communication and people skills, often … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

IT Manager

Location
Yarnton, England, United Kingdom
innovative organisation. What will you be doing? Managing the day‐to‐day IT operations and supporting and ensuring resolution of technical issues within agreed service levels Providing high quality, user centric customer service Administering Windows Server, Active Directory, and Microsoft 365 Maintaining and developing IT infrastructure – including … skills Experience managing an IT support team Strong problem solving and organisational skills A positive and proactive approach Proven ability to deliver high-quality customer service Experience with ISO27001 or similar frameworks Scripting (PowerShell/Bash) Fluent in German, both written and verbal What will we offer ...

Senior 3rd Line Infrastructure Engineer

Location
Huntingdon, England, United Kingdom
Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. You will conduct reactive and proactive maintenance, primarily … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

Senior Business Travel Consultant - Perk UKI (English speaker)

Hiring Organisation
Hackajob Ltd
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
team. Visit to learn more. About the Role We are seeking outstanding Executive/VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

1st Line IT Support Analyst

Hiring Organisation
Proactive Appointments
Location
Camberley, Surrey, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £31,000 per annum
Level 1 Service Desk Engineer Primarily Remote | Oxford & Guildford Travel Required | Managed Services Provider The Opportunity An exciting opportunity has arisen for an experienced Level 1 Service Desk Engineer to join a growing IT Managed Services team. This is a primarily remote position , with occasional travel to Oxford … providing assistance to end users across a broad range of Microsoft technologies and enterprise environments . This role is ideal for someone who is customer-focused, technically curious and keen to build a long-term career within a fast-paced Managed Services Provider (MSP) . Alongside technical ability ...