1 to 25 of 2,185 Customer Service Jobs in the UK excluding London

Job Title: Customer Service Admin Location: Billingshurst RH14 9SJ, on-site Salary: £26,000 £29,000 per annum, dependent on experience. Hours: Monday to Friday 8am to 5pm with 1 hour lunch Job Type: Permanent, Full Time Clarion Communication Systems is a rapidly growing Technology company based in … such as processing sales orders and preparing invoices Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices After sales ad hoc customer calls After sales service - responding to customer non-technical enquiries and complaints Maintaining supplies of stationery and equipment Ad hoc data entry … Handling customer service on ecommerce platforms (messages, calls, invoices, returns) Skills/Experience required: Excellent administration, organisation and time management skills Excellent communication and interpersonal skills within a team Strong IT skills and knowledge of Microsoft Office (Excel, Outlook) Proactive and confident in communicating with customers, suppliers, and More ❯

Job Title: Digital Customer Service Manager Location: Wolverhampton Job Length: Permanent Full Time Competitive Salary with extensive benefits: Product allowance alcoholic & non alcoholic choices Company bonus scheme Life Assurance Access to 24/7 GP services Company pension contribution Generous holiday (inc bank holidays & trading) Access to a … goal remains, and that is ensuring our people succeed. If you are interested in joining our journey, we are now recruiting for a Digital Customer Service Manager . Reporting to the Head of Customer Service, this role will play a key part of our success journey … and you will have the opportunity to be involved in the following: Role Responsibilities: Drive excellence in end-to-end customer service across of On Trade and Off Trade channels A digital first focus, promoting self-service customer touchpoints in collaboration with digital solutions and marketing More ❯

Job Title: Customer Service Specialist Location: Portsmouth Salary: up to £27,000 Are you an experienced Customer Service Specialist, looking to join a fantastic business that really cares about its staff? Customer Service Role Overview: Based in Portsmouth, our client is looking for an … experienced Customer Service Specialist to join their growing and supportive team. Reporting in to a very knowledgeable manager, you will ensure customers receive an excellent service with quick and accurate responses, all whilst adding a personal touch to enhance customer satisfaction. What the Customer Service role will involve: Handling and resolving customer queries through a variety of channels. Ensuring the highest level of customer service at all times. Building and maintaining relationships with customers and internal stakeholders. Maintaining the in-house CRM system to ensure accurate data is held and follow More ❯

Customer Service Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several Customer Service Advisors to join their team on a contract basis. You will act as … through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role … you'll be supporting a wide range of customer enquiries, guiding them through processes, resolving issues, and ensuring their questions are handled with care and clarity. You'll communicate across multiple channels and be responsible for logging and escalating more technical issues where needed. You'll be expected to More ❯

Role: Customer Service Administrator - Outbound Contract: Permanent Hours: M/F 0830-1730 Location: Dartford Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top … Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of the Role: To manage the administration of European and UK road customer service operations in line with customer requests and network standards. To provide administration in a cost effective and efficient manner. Maximising profit … whilst promoting quality and service. Key Responsibilities: Administration of Import, Export and UK shipments using the Dachser IT systems. Maintain quality standards and excellent customer service To produce identified Key Performance Indicators for the Outbound customer service activity To liaise with other departments in Northampton and More ❯

Customer Service Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving … and a genuine desire to help others? If so, we invite you to apply for the role of Customer Service Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer … IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). Identify recurring issues and collaborate with relevant teams for investigation and resolution. Build strong relationships with team members and users More ❯

that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customer experience technology ? We have an exciting role for you – Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on solutions … ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement … and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. More ❯

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues … and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will … software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT More ❯

Our world recognised client are are based in Cambourne, Cambridgeshire are now in the market for a Service Administrator to join their busy team at their head quarters location. Our client is well regarded as aleading technology business, who are innovators in their industry sector. The role will involve. … Providing ServiceAdministration support to the Customer Partner Team andcustomers, to ensure the very best customer experience.Responding to internal and external customer requests quickly, efficiently, and accurately in a fast-paced environment. Having a proven ability to deliver the highest levels of customer service and customer care. The role will undertake the following Call handling and customer request management Live customer enquiry management Processing service quotations using SAP and CRM Processing service invoicing using SAP and CRM Stock & Price check on products and parts using SAP Customer data record management More ❯

Technology UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking … a dynamic Help Desk & Service Delivery Manager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & Service Delivery Manager will be responsible for ensuring outstanding service delivery to our clients and creating More ❯

Customer Service Representative - August Start! Newcastle - Onsite 5 days a week 6 month contract Inside of IR35 Rate - £17/hour The Role As a Customer Service Advisor, you will be the first point of contact for local producers seeking assistance with waste fee payment requests. … online chat, email, and postal correspondence. Additionally, you will be responsible for addressing IT-related queries regarding the payment process and channelling them to Service Now when necessary. Key Responsibilities: Responding to customer queries via phone, email, chat and post. Provide customers information relating to the program. Deliver … excellent customer service to customer. Raise tickets in Service Now. Redirect tickets to correct resolving areas. Handling disputes and complaints professionally and efficiently, ensuring prompt resolution. Managing Ad-hoc requests. Maintaining accurate records of interactions and following up on outstanding queries. Ensuring compliance with policies and government More ❯

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. … Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual More ❯

Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯

Software Development Engineer II, Amazon Customer Service Amazon's Customer Service organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for smart, energetic, and passionate software development engineers to solve complex technical problems and … to work with engineering and business teams distributed across the globe. Amazon's Customer Service (CS) department is seeking an experienced software development engineer (SDE) to join the team. CS is the heart of Amazon; our vision is to be "Earth's most customer-centric company; to … come to find and discover anything they might want to buy online." Key job responsibilities The successful candidate will work within the Amazon Stores Customer Service (ASCS) Product and Tech team and own the delivery of technical changes from a strong roadmap of projects. The projects range from More ❯

Job Title: Customer Service Advisor Location: Gloucester, GL4 We're searching for talented individuals like you! This could be the opportunity to begin building your new possible with us. FibreNest is the provider of ultra-fast, full fibre broadband, delivering 100% totally unlimited full-fibre optic internet to … Charles Church. We have a very positive approach to the way we operate at FibreNest, from our Network Operating Team in the background, our customer facing Field Engineers and backed up by our Excellent Customer Service Team. What is the role? This is an exciting opportunity for … a Customer Support Advisor to join the FibreNest Team at their Cheltenham office. This role reports to the Customer Support Team Manager. The Customer Support Advisor is responsible for providing general customer support in a professional and timely manner. This relates to a wide range of More ❯

Digital Customer Service Administrator (4-months FTC) The FA is excited to be searching for Digital Customer Service Administrators to join our Grassroots division. The successful candidates will deliver excellent customer service to support the implementation of The FA's Grassroots Digital Products throughout … the grassroots game. What will you be doing? Deliver excellent customer service for The FA's grassroots digital products, including The FA Player Registration System, The FA Matchday App, FA Full-Time & England Football's Book Football. Produce clear, concise & innovative guidance articles to be hosted on our … administrative skills, especially in writing & constructing emails. Excellent interpersonal skills, particularly when dealing with problems in a fast-paced environment. Committed to providing excellent customer service. Beneficial: Knowledge of email support tools (such as Freshdesk). An understanding of The FA's Grassroots Technology offer. What's in it More ❯

with existing staff, sub-contractors, and suppliers to ensure new account and existing account progression, and any after-sales queries run smoothly. Role Answering Customer Inquiries: Addressing customer questions and concerns promptly and accurately, whether through phone, email, chat, or in-person interactions. Resolving Problems: Investigating and resolving … customer issues, complaints, and technical problems efficiently. Processing Orders and Payments: Handling customer orders, processing payments, and ensuring accurate order fulfillment. Providing Product Information: Offering detailed information about products, services, and features to customers. Handling Returns and Exchanges: Managing returns, exchanges, and refunds in a professional and timely … manner. Maintaining Customer Records: Keeping accurate and up-to-date records of customer interactions and transactions. Gathering Customer Feedback: Collecting feedback to improve products, services and customer experience. Promoting Products and Services: Upselling and cross-selling products and services to customers. Building rapport with customers: Engaging More ❯

Grays Inn Rd, London WC1X 8NH, UK Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req 21 May 2025 Title: Head of Customer Operations (12-Month FTC, Maternity Cover) Department: Customer Operations Location: Sheffield OR London (Hybrid, 3 days a week in the office, 2 days from … home) Full time, Fixed-Term Contract (12 months) Line manager: Director, Global Customer Operations Role overview: We're seeking an experienced transformation-focused leader to step into the role of Head of Customer Operations on a 12-month maternity cover . This role will be pivotal in delivering … excellence across multiple product verticals while spearheading key change initiatives that transform our people, processes, and technology. The successful candidate will also lead the Customer Resolution Team and act as a key partner to our Product and Technology functions to drive the adoption of digital capabilities and improved customer More ❯

over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You’ll be the first point of contact More ❯

over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact More ❯

Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the … very best service in the industry. As our Service Delivery Manager, you’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role: Make a difference every … day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting satisfaction, and driving More ❯

is more than just a job—it’s a chance to grow, develop, and make an impact. Role What You’ll Do: As a Customer Service, you’ll be a critical part of our sales operations. You’ll manage and strengthen global commercial relationships, provide vital support to … the internal sales department, and play a part in driving company success. This role is perfect for someone wanting to learn sales administration and customer service, who’s eager to dive deeper into the sales process and embrace significant career growth opportunities. Key Responsibilities: Accurately and promptly complete … on quotes to drive sales growth Effectively manage time and opportunities to meet targets Process and monitor sales orders on the ERP system Manage customer information on our in-house CRM Monitor, measure, and report on customer performance Collaborate with the marketing team to promote our services Training More ❯

Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly … expanding client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates More ❯

Service Delivery Manager - Take Your Career to the Next Level! At Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide 'Connectivity as a Service' (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the … very best service in the industry. As our Service Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role: Make a difference every … day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting satisfaction, and driving More ❯

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯