451 to 475 of 561 Remote Service Management Jobs

most impactful and high-growth organisations—including B Lab UK, Wild, THIS, SURI, Bloom & Wild, Healf, and Field Energy. With our AI service desk app live and an eager pipeline of pilot customers waiting to deploy right now, we are actively looking to scale our sustainable, automation-powered ecosystem. … Success Executive We're looking for an experienced Customer Success Executive to help shape our IT operations processes and manage requests for our Managed Service Provider (MSP). You'll be the calm, organised force keeping our service delivery running smoothly—coordinating requests for repairs, managing orders, handling ...

Experis - ManpowerGroup is seeking a Service Desk Architect to lead the design and transformation of Service Desk and End User Support across a complex multi-supplier banking environment. Hybrid work arrangement in Sheffield, with 3 days on-site. The role requires 8+ years in service management and strong experience with enterprise-scale operating models, data flows, and governance. The position emphasizes architecture, data integration, and automation initiatives to improve service quality and #J-18808-Ljbffr ...

Analyst (AS400/iSeries) to partner with stakeholders and deliver ERP functionality across finance, distribution, sales and manufacturing. The role includes incident and service management, data governance, and environment management to support enterprise systems. You will drive process improvements, design future-state solutions, and develop automation ...

Marks & Spencer plc is seeking a Service Design & Transition Manager to lead the design and transition of new and changed services into live support within the D&T Service Management team. You will ensure services are fit for purpose, deliver business value, and are backed by robust … service designs and clear BAU readiness. You will work with practice owners, partners and suppliers to embed SD&T practices, govern end-to-end delivery from design to BAU, and maintain up-to-date service #J-18808-Ljbffr ...

Humankind Global Recruitment is looking for a Head of Service Delivery in London on a hybrid basis. This fixed-term maternity cover will oversee IT service delivery across regions, ensure SLA adherence and strong client satisfaction while guiding a cross-functional team. You will establish service management ...

achieve their business objectives. At Lam Research, we are building the next generation of intelligent IT operations through Agentic AI, platform engineering, and autonomous service management. Aufgaben The impact you'll make As the Principal Agentic Architect, you will define the architecture that enables AI agents to reason, automate … agents to enterprise systems including ServiceNow, cloud platforms, observability platforms, CMDB, developer platforms, and security tooling. Develop reference architectures for AI-powered incident response, service management, platform operations, FinOps, cybersecurity, and disaster recovery. Partner with executives and technology leaders to align agentic capabilities with business and operational priorities. ...

operational resilience, and drive cross-organisational transformation. Key Responsibilities Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees. Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight … initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements. Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture. Rota Responsibilities: Participate in a weekend ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

technologies (firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking … advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. ...

programme of change, or across multiple projects. You’ll provide clear ownership of IT deliverables and help ensure solutions meet business requirements and IT service standards. Working with project managers, IT service owners, release managers, delivery teams, suppliers and stakeholders across the business, you’ll define milestones … Experience of leading/driving major/complex IT delivery projects and teams and track record of successful IT project delivery in an IT Service environment. Demonstrable experience of leading and developing multidisciplinary teams through effective coaching, performance management and talent development, creating a collaborative culture that delivers ...

What you’ll be doing Own and manage the organisational Change Request and BAU change pipeline, overseeing intake, triage, assessment and prioritisation. Coordinate Change Management Board (CMB) and Change Approval Board (CAB) processes, ensuring appropriate documentation, governance and approvals are in place. Work closely with clinical, operational, corporate … appropriate testing, documentation, training, communications, business readiness and handover activities are completed. Produce regular reporting on pipeline status, backlog health, delivery performance, trends and service performance. Identify and resolve risks, conflicting priorities, dependencies and resource constraints, escalating issues where appropriate. Continuously improve Cora Health’s change processes, governance ...

travel regularly to operational sites across the UK to support implementation activities Experience with systems such as Simpro or other ERP or field service management platforms, data migration, process mapping, software testing, user support, or business systems would be advantageous, although we're equally interested in people with ...

complex dependencies. Working knowledge of Agile, Waterfall or hybrid delivery approaches and tools such as Jira and Microsoft Planner. Strong risk, issue,dependencyand stakeholder management, with the confidence to escalationand recommend realistic options. Excellent communication skills, able to articulate plans, progress,risksand decisions clearly. Experience managing budgets, financial tracking ...

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary - they underpin policing today. ...

across a broad range of enterprise technology, including: Infrastructure architecture and detailed design Data centre architecture Microsoft 365/Office 365 Identity and access management (IAM) Authentication and authorisation Cyber security Cloud architecture Resilience, business continuity and disaster recovery IT architecture methodologies and governance Application development methodologies IT operations … service management and support About You You will be an experienced technical leader with strong analytical and communication skills and the ability to operate effectively across both technical and business environments. You should be able to: Translate business requirements into practical technical solutions. Evaluate new technologies and understand ...

operational health of the Digital team’s products and end user support and project work will cover security and IAM, incident management and resolution and even automation. Requirements: Good, broad IT support and service management experience Experience of operational support, DevOps and/or platform AWS/ ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability. The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal ...

including network topology, identity, governance, and security guardrails Define and implement multi-cloud integration patterns including hybrid connectivity, cross-cloud networking, and unified identity management Produce architecture documentation, solution blueprints, and technical runbooks Lead technical design workshops and engage with stakeholders at all levels Oracle Database Administration Administer … optimise Oracle Database environments (11g, 12c, 19c and above) on-premises and in cloud Manage Oracle Database Service deployments across OracleDB@Azure, OracleDB@AWS, and OracleDB@GCP Perform database performance tuning, patching, backup and recovery, and capacity planning Manage Oracle RAC, Data Guard, and ASM environments Support Oracle Advanced ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations ...

reduce manual workload and make incident response faster and more effective. What you'll be doing You'll build Python-based automation around incident management, operational runbooks and routine infrastructure tasks. You'll integrate monitoring, infrastructure and ITSM platforms through APIs, helping improve the quality of alerts through better … strong hands-on Python automation skills. You'll also need experience with: Monitoring and observability tools such as Prometheus, Grafana or similar Production incident management and/or on-call environments Automating operational runbooks and repetitive infrastructure processes APIs and systems integration Version-controlled automation and operational tooling Experience ...

/7 support team, you'll help ensure the stability, availability, and performance of business-critical applications and infrastructure while contributing to service improvements, project work, testing activities, and operational development. Training & Location For your first six months, you'll complete a structured training programme based in Hemel Hempstead … operating systems. Managing incidents, problems, requests, and changes within an ITIL-aligned environment. Investigating and resolving technical issues, performing root cause analysis, and driving service improvements. Monitoring live services to ensure performance, availability, and resilience. Supporting project delivery, testing, implementation, and release activities. Creating and maintaining technical documentation ...

Customer Experience modules Demonstrated ability to manage and engage clients effectively Experience working within a managed services environment Some experience in an applications management, support or development role ITIL Foundation certification (preferred) Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes Proven leadership ...

Investment Banking in London seeks an IT Service Delivery Operational Governance Manager (VP) to drive governance across ITIL practices and regulatory obligations. You will oversee operational resilience, governance reporting and assurance outputs for senior stakeholders while supporting the governance lead. Hybrid working is offered (London city/remote). … role focuses on effective service management governance across complex financial services technology environments with a strong emphasis #J-18808-Ljbffr ...

TerraQuest Solutions Ltd in Birmingham is seeking a Change and Release Manager to join our Service Management team within an ITIL framework. You will deliver end to end release and change management across the business, including the Planning Portal and external services, with daily liaison to delivery ...