Support Engineer Jobs in Birmingham

Support Engineer
West Midlands > Birmingham

The median Support Engineer salary in Birmingham is £50,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 66 76 93
Rank change year-on-year +10 +17 +62
Permanent jobs requiring a Support Engineer 37 76 41
As % of all permanent jobs advertised in Birmingham 2.64% 2.75% 2.10%
As % of the Job Titles category 2.78% 2.92% 2.26%
Number of salaries quoted 36 71 35
10th Percentile £27,750 £25,750 £25,000
25th Percentile £40,000 £26,750 £27,625
Median annual salary (50th Percentile) £50,000 £33,000 £38,500
Median % change year-on-year +51.52% -14.29% +23.20%
75th Percentile £52,813 £38,000 £48,750
90th Percentile £63,750 £47,500 £67,500
West Midlands median annual salary £35,000 £30,000 £32,500
% change year-on-year +16.67% -7.69% +6.56%

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 1,329 2,602 1,818
% of permanent jobs with a recognized job title 94.66% 94.28% 93.23%
Number of salaries quoted 777 2,117 1,390
10th Percentile £32,500 £31,250 £31,250
25th Percentile £42,500 £41,000 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
75th Percentile £68,750 £70,000 £71,250
90th Percentile £83,750 £84,964 £81,525
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

Salary distribution for jobs citing Support Engineer in Birmingham over the 6 months to 14 May 2025.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 14 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Support Engineer in the job title.

1 26 (70.27%) Windows
2 24 (64.86%) WAN
3 23 (62.16%) Firewall
3 23 (62.16%) Microsoft 365
4 22 (59.46%) LAN
4 22 (59.46%) Active Directory
5 21 (56.76%) Microsoft Exchange
5 21 (56.76%) Windows Server
5 21 (56.76%) Windows Server 2016
6 20 (54.05%) Mentoring
7 19 (51.35%) Azure
7 19 (51.35%) Cisco
8 16 (43.24%) Meraki
9 15 (40.54%) Windows Server 2019
9 15 (40.54%) Onboarding
9 15 (40.54%) XenApp
9 15 (40.54%) VMware Infrastructure
9 15 (40.54%) PowerShell
9 15 (40.54%) Microsoft Intune
9 15 (40.54%) Infrastructure Management
9 15 (40.54%) Citrix
9 15 (40.54%) Data Security
9 15 (40.54%) CheckPoint
9 15 (40.54%) VMware
9 15 (40.54%) Network Design
9 15 (40.54%) SonicWALL
10 14 (37.84%) Problem-Solving
11 11 (29.73%) Microsoft
11 11 (29.73%) SQL
12 9 (24.32%) Oracle Fusion

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (56.76%) Microsoft Exchange
Applications
1 7 (18.92%) Microsoft Office
Business Applications
1 9 (24.32%) Oracle Applications
1 9 (24.32%) Oracle EBS
Cloud Services
1 23 (62.16%) Microsoft 365
2 19 (51.35%) Azure
3 2 (5.41%) Amazon ECS
3 2 (5.41%) AWS
3 2 (5.41%) AWS Lambda
3 2 (5.41%) Serverless
4 1 (2.70%) Entra ID
Communications & Networking
1 24 (64.86%) WAN
2 23 (62.16%) Firewall
3 22 (59.46%) LAN
4 8 (21.62%) DNS
5 7 (18.92%) VPN
6 6 (16.22%) DHCP
7 2 (5.41%) SD-WAN
8 1 (2.70%) Internet
8 1 (2.70%) Network Security
8 1 (2.70%) TCP/IP
8 1 (2.70%) WLAN
Database & Business Intelligence
1 1 (2.70%) SQL Server
General
1 6 (16.22%) Inclusion and Diversity
2 5 (13.51%) Social Skills
3 2 (5.41%) Retail
4 1 (2.70%) Advertising
4 1 (2.70%) Finance
Libraries, Frameworks & Software Standards
1 9 (24.32%) Middleware
1 9 (24.32%) Oracle Fusion
2 2 (5.41%) .NET
Miscellaneous
1 15 (40.54%) Onboarding
2 3 (8.11%) Data Protection Act
3 1 (2.70%) Driving Licence
Operating Systems
1 26 (70.27%) Windows
2 21 (56.76%) Windows Server
2 21 (56.76%) Windows Server 2016
3 15 (40.54%) Windows Server 2019
4 6 (16.22%) Windows 10
5 3 (8.11%) Linux
Processes & Methodologies
1 20 (54.05%) Mentoring
2 15 (40.54%) Data Security
2 15 (40.54%) Infrastructure Management
2 15 (40.54%) Network Design
3 14 (37.84%) Problem-Solving
4 9 (24.32%) Incident Management
5 7 (18.92%) Collaborative Working
5 7 (18.92%) Customer-Centric Approach
5 7 (18.92%) Customer-Centricity
6 6 (16.22%) Cost Reduction
6 6 (16.22%) Customer Service
6 6 (16.22%) Infrastructure Engineering
6 6 (16.22%) Logistics
7 3 (8.11%) Data Protection
8 2 (5.41%) Computer Science
8 2 (5.41%) Continuous Improvement
8 2 (5.41%) Cybersecurity
8 2 (5.41%) Root Cause Analysis
8 2 (5.41%) Security Monitoring
9 1 (2.70%) Proactive Monitoring
Programming Languages
1 15 (40.54%) PowerShell
2 11 (29.73%) SQL
3 2 (5.41%) Java
3 2 (5.41%) Python
Qualifications
1 8 (21.62%) Microsoft Certification
2 7 (18.92%) MCP
3 6 (16.22%) A+ Certification
3 6 (16.22%) MCSA
4 2 (5.41%) Computer Science Degree
4 2 (5.41%) Degree
5 1 (2.70%) CCNA
5 1 (2.70%) CCNP
5 1 (2.70%) Cisco Certification
5 1 (2.70%) LPIC
5 1 (2.70%) MCSE
5 1 (2.70%) SC Cleared
5 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 2 (5.41%) PCI DSS
1 2 (5.41%) Sarbanes-Oxley
2 1 (2.70%) ISO 9000
System Software
1 22 (59.46%) Active Directory
2 15 (40.54%) VMware Infrastructure
2 15 (40.54%) XenApp
Systems Management
1 15 (40.54%) Microsoft Intune
2 1 (2.70%) SCCM
Vendors
1 19 (51.35%) Cisco
2 16 (43.24%) Meraki
3 15 (40.54%) CheckPoint
3 15 (40.54%) Citrix
3 15 (40.54%) SonicWALL
3 15 (40.54%) VMware
4 11 (29.73%) Microsoft
5 9 (24.32%) Oracle
6 6 (16.22%) ServiceNow
7 1 (2.70%) Fujitsu