Period
to 25 January 2022

The median annual salary for a Support Engineer was £37,500 in advertised job vacancies in London during the 6 months to 25 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > London
6 months to
25 Jan 2022
Same period 2021 Same period 2020
Rank 246 226 143
Rank change year-on-year -20 -83 -10
Permanent jobs requiring a Support Engineer 756 353 1,222
As % of all permanent jobs advertised in London 1.48% 1.47% 2.40%
As % of the Job Titles category 1.62% 1.57% 2.53%
Number of salaries quoted 684 308 1,105
10th Percentile £27,575 £26,750 £25,000
25th Percentile £30,000 £32,500 £28,375
Median annual salary (50th Percentile) £37,500 £42,500 £35,000
Median % change year-on-year -11.76% +21.43% -4.11%
75th Percentile £52,500 £57,500 £45,000
90th Percentile £72,500 £75,000 £61,250
England median annual salary £32,500 £32,500 £32,000
% change year-on-year - +1.56% -1.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 46,725 22,526 48,236
% of permanent IT jobs with a recognized job title 91.26% 93.49% 94.85%
Number of salaries quoted 32,370 19,116 39,494
10th Percentile £41,250 £41,250 £35,000
25th Percentile £52,500 £52,500 £47,000
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% +4.00%
75th Percentile £90,000 £85,000 £82,500
90th Percentile £110,000 £101,250 £100,000
England median annual salary £60,000 £55,000 £52,500
% change year-on-year +9.09% +4.76% +1.94%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 25 January 2022.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 25 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +42 163 £37,500 -16.67% 52
West London -37 56 £32,500 -13.33% 30
South London -2 39 £35,000 +11.11% 2
East London -36 11 £32,000 -8.57% 18
North London -20 3 £28,000 -12.50% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 January 2022, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 477 (63.10%) Windows
2 368 (48.68%) Active Directory
3 307 (40.61%) Microsoft 365
4 306 (40.48%) Microsoft
5 256 (33.86%) Social Skills
6 208 (27.51%) Windows 10
7 199 (26.32%) Azure
8 168 (22.22%) Finance
9 153 (20.24%) Windows Server
10 138 (18.25%) VMware
11 134 (17.72%) Problem-Solving
12 131 (17.33%) Microsoft Office
13 128 (16.93%) SQL
14 121 (16.01%) ITIL
15 113 (14.95%) PowerShell
16 112 (14.81%) Firewall
17 107 (14.15%) DNS
18 105 (13.89%) Cisco
19 96 (12.70%) Apple
20 95 (12.57%) VPN
20 95 (12.57%) Linux
21 79 (10.45%) SCCM
22 78 (10.32%) VMware Infrastructure
22 78 (10.32%) TCP/IP
23 73 (9.66%) SLA
24 72 (9.52%) DHCP
25 71 (9.39%) MS Exchange
26 70 (9.26%) SQL Server
26 70 (9.26%) Windows 7
27 68 (8.99%) Microsoft Intune

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (9.39%) MS Exchange
2 58 (7.67%) SharePoint
3 36 (4.76%) IIS
4 28 (3.70%) Exchange Server 2010
5 27 (3.57%) Exchange Server 2013
6 17 (2.25%) Blackberry Enterprise Server
6 17 (2.25%) Exchange Server 2007
7 15 (1.98%) Confluence
8 10 (1.32%) Tomcat
9 9 (1.19%) Apache
10 7 (0.93%) Elasticsearch
11 5 (0.66%) Jupyter
12 3 (0.40%) CMS
12 3 (0.40%) nginx
12 3 (0.40%) WordPress
13 2 (0.26%) IBM Notes
13 2 (0.26%) WebSphere
13 2 (0.26%) WebSphere Application Server
14 1 (0.13%) Skype for Business
Applications
1 131 (17.33%) Microsoft Office
2 45 (5.95%) Microsoft Excel
3 35 (4.63%) Microsoft PowerPoint
4 1 (0.13%) Adobe Creative Suite
Business Applications
1 8 (1.06%) Dynamics NAV
2 6 (0.79%) Dynamics CRM
3 4 (0.53%) Oracle Applications
4 3 (0.40%) Eikon
5 2 (0.26%) Carpe Diem
6 1 (0.13%) Elite 3E
Cloud Services
1 307 (40.61%) Microsoft 365
2 199 (26.32%) Azure
3 65 (8.60%) AWS
4 64 (8.47%) Azure Active Directory
5 41 (5.42%) Google Workspace
6 39 (5.16%) SaaS
7 29 (3.84%) OneDrive
8 23 (3.04%) Power Platform
9 18 (2.38%) GCP
10 15 (1.98%) PowerApps
11 14 (1.85%) IaaS
12 13 (1.72%) Mimecast
12 13 (1.72%) Slack
13 12 (1.59%) Serverless
14 8 (1.06%) AWS CloudFormation
14 8 (1.06%) PaaS
15 7 (0.93%) Amazon S3
15 7 (0.93%) AWS Lambda
15 7 (0.93%) Virtual Private Cloud
16 6 (0.79%) Datadog
Communications & Networking
1 112 (14.81%) Firewall
2 107 (14.15%) DNS
3 95 (12.57%) VPN
4 78 (10.32%) TCP/IP
5 72 (9.52%) DHCP
6 63 (8.33%) LAN
7 58 (7.67%) WAN
8 43 (5.69%) Wi-Fi
9 28 (3.70%) VLAN
10 25 (3.31%) Network Security
11 23 (3.04%) Cisco IOS
12 21 (2.78%) VoIP
13 18 (2.38%) Remote Desktop
13 18 (2.38%) Wireless
14 15 (1.98%) SSL
15 12 (1.59%) MPLS
15 12 (1.59%) SMTP
16 10 (1.32%) SAN
17 9 (1.19%) Ethernet
17 9 (1.19%) Softphone
Database & Business Intelligence
1 70 (9.26%) SQL Server
2 12 (1.59%) Power BI
2 12 (1.59%) SQL Server Reporting Services
3 11 (1.46%) SQL Server Integration Services
4 8 (1.06%) Amazon RDS
5 7 (0.93%) MongoDB
5 7 (0.93%) MySQL
5 7 (0.93%) PostgreSQL
5 7 (0.93%) Relational Database
6 5 (0.66%) Data Warehouse
6 5 (0.66%) Hadoop
6 5 (0.66%) HBase
6 5 (0.66%) Oracle Reports
6 5 (0.66%) QlikView
6 5 (0.66%) RDBMS
6 5 (0.66%) Tableau
7 3 (0.40%) Oracle Database
7 3 (0.40%) SQL Server 2017
8 2 (0.26%) Oracle Database 11g
8 2 (0.26%) Redis
Development Applications
1 32 (4.23%) JIRA
2 13 (1.72%) Git (software)
3 6 (0.79%) GitLab
3 6 (0.79%) Jenkins
3 6 (0.79%) MSI
4 4 (0.53%) Maven
4 4 (0.53%) Oracle APEX
4 4 (0.53%) Oracle Forms
4 4 (0.53%) WinDbg
5 2 (0.26%) Browser DevTools
5 2 (0.26%) Firebug
5 2 (0.26%) Visual Studio
6 1 (0.13%) CircleCI
6 1 (0.13%) git-flow
6 1 (0.13%) Selenium
6 1 (0.13%) Subversion
6 1 (0.13%) Team Foundation Server
6 1 (0.13%) Visual Studio Team System
General
1 256 (33.86%) Social Skills
2 168 (22.22%) Finance
3 50 (6.61%) Analytical Skills
4 45 (5.95%) Banking
5 23 (3.04%) Law
5 23 (3.04%) Legal
6 22 (2.91%) Front Office
7 18 (2.38%) Organisational Skills
8 17 (2.25%) Public Sector
8 17 (2.25%) Telecoms
9 16 (2.12%) Financial Institution
10 15 (1.98%) Advertising
11 14 (1.85%) Investment Banking
12 12 (1.59%) Manufacturing
13 11 (1.46%) Marketing
14 10 (1.32%) Electronics
14 10 (1.32%) Presentation Skills
15 9 (1.19%) Billing
15 9 (1.19%) Inclusion and Diversity
16 8 (1.06%) Retail
Libraries, Frameworks & Software Standards
1 22 (2.91%) .NET
2 17 (2.25%) XML
3 15 (1.98%) FIX Protocol
4 9 (1.19%) CSS
4 9 (1.19%) HTML
4 9 (1.19%) Web Services
5 5 (0.66%) Elastic Stack
5 5 (0.66%) Software Packaging
6 4 (0.53%) WebRTC
6 4 (0.53%) XMPP
7 3 (0.40%) Middleware
7 3 (0.40%) RESTful
7 3 (0.40%) X-Windows
8 2 (0.26%) 802.1X
8 2 (0.26%) COM
8 2 (0.26%) JPA
8 2 (0.26%) LDAP
8 2 (0.26%) Murex MxML
8 2 (0.26%) Node.js
8 2 (0.26%) ServiceStack
Miscellaneous
1 50 (6.61%) Hedge funds
2 32 (4.23%) Data Centre
3 23 (3.04%) Blackberry
3 23 (3.04%) Video Conferencing
4 22 (2.91%) Smartphone
5 19 (2.51%) Linux Command Line
5 19 (2.51%) Self-Motivation
6 16 (2.12%) e-Learning
7 14 (1.85%) Handset
8 12 (1.59%) Driving Licence
8 12 (1.59%) Management Information System
9 11 (1.46%) Foreign Exchange (FX)
9 11 (1.46%) Virtual Team
10 10 (1.32%) Replication
11 9 (1.19%) Clustering
12 8 (1.06%) Fat Client
12 8 (1.06%) Thin Client
13 7 (0.93%) Data Protection Act
13 7 (0.93%) Derivative
13 7 (0.93%) iPad
Operating Systems
1 477 (63.10%) Windows
2 208 (27.51%) Windows 10
3 153 (20.24%) Windows Server
4 95 (12.57%) Linux
5 70 (9.26%) Windows 7
6 66 (8.73%) Mac OS
7 59 (7.80%) Windows Server 2016
8 52 (6.88%) Windows Server 2012
9 47 (6.22%) Unix
10 42 (5.56%) Windows Server 2019
11 34 (4.50%) Android
12 25 (3.31%) Windows Server 2008
13 16 (2.12%) Apple iOS
13 16 (2.12%) Mac OS X
14 10 (1.32%) Windows 8
15 7 (0.93%) Red Hat Enterprise Linux
16 4 (0.53%) Debian
17 3 (0.40%) Ubuntu
18 1 (0.13%) Windows Server 2003
18 1 (0.13%) Windows XP
Processes & Methodologies
1 134 (17.72%) Problem-Solving
2 121 (16.01%) ITIL
3 61 (8.07%) Fintech
4 52 (6.88%) Incident Management
5 39 (5.16%) Service Delivery
6 36 (4.76%) Migration
7 35 (4.63%) Analytics
8 32 (4.23%) Asset Management
8 32 (4.23%) DevOps
8 32 (4.23%) Infrastructure Engineering
8 32 (4.23%) ITSM
8 32 (4.23%) Mentoring
9 30 (3.97%) Time Management
10 29 (3.84%) Computer Science
11 28 (3.70%) Cybersecurity
12 24 (3.17%) ITIL V3
13 19 (2.51%) Service Management
14 17 (2.25%) CRM
15 16 (2.12%) Change Management
15 16 (2.12%) Root Cause Analysis
Programming Languages
1 128 (16.93%) SQL
2 113 (14.95%) PowerShell
3 52 (6.88%) Python
4 40 (5.29%) Java
5 20 (2.65%) Bash
6 19 (2.51%) T-SQL
7 16 (2.12%) JavaScript
8 13 (1.72%) C#
9 7 (0.93%) Perl
9 7 (0.93%) Shell Script
10 6 (0.79%) VBScript
11 3 (0.40%) SOQL
12 2 (0.26%) PL/SQL
12 2 (0.26%) VB
13 1 (0.13%) C++
13 1 (0.13%) Java 11
13 1 (0.13%) Java 8
13 1 (0.13%) Ruby
13 1 (0.13%) VBA
13 1 (0.13%) XPath
Qualifications
1 57 (7.54%) Degree
2 47 (6.22%) Microsoft Certification
3 28 (3.70%) MCSA
4 25 (3.31%) MCITP
5 23 (3.04%) Cisco Certification
6 20 (2.65%) CCNA
6 20 (2.65%) MCP
7 16 (2.12%) MCDST
8 15 (1.98%) MCSE
9 11 (1.46%) DBS Check
10 8 (1.06%) CEH
10 8 (1.06%) Security Cleared
11 6 (0.79%) CISSP
12 5 (0.66%) A+ Certification
12 5 (0.66%) CCNP
12 5 (0.66%) Computer Science Degree
12 5 (0.66%) ITIL Certification
12 5 (0.66%) ITIL Foundation Certificate
12 5 (0.66%) SC Cleared
13 4 (0.53%) CWNA
Quality Assurance & Compliance
1 73 (9.66%) SLA
2 9 (1.19%) ISO/IEC 27001
3 8 (1.06%) GDPR
4 5 (0.66%) QA
5 2 (0.26%) Cyber Essentials
5 2 (0.26%) PCI DSS
6 1 (0.13%) PMO
System Software
1 368 (48.68%) Active Directory
2 78 (10.32%) VMware Infrastructure
3 28 (3.70%) Hyper-V
4 22 (2.91%) Virtual Desktop
5 21 (2.78%) vSphere
6 18 (2.38%) Virtual Servers
7 13 (1.72%) VMware Server
8 12 (1.59%) Docker
9 6 (0.79%) Citrix Hypervisor
9 6 (0.79%) Firmware
9 6 (0.79%) Terminal Services
9 6 (0.79%) XenApp
10 5 (0.66%) Apache ZooKeeper
11 4 (0.53%) Ceph
11 4 (0.53%) Microsoft Virtual Server
11 4 (0.53%) Virtual Machines
11 4 (0.53%) XenDesktop
12 3 (0.40%) VMware ESXi
13 2 (0.26%) BitLocker
13 2 (0.26%) VMware Workstation
Systems Management
1 79 (10.45%) SCCM
2 68 (8.99%) Microsoft Intune
3 23 (3.04%) Jamf Pro
4 19 (2.51%) Kubernetes
5 17 (2.25%) Cisco CUCM
6 16 (2.12%) ServiceCenter
7 10 (1.32%) Ansible
7 10 (1.32%) SCOM
7 10 (1.32%) Single Sign-On
8 8 (1.06%) Grafana
8 8 (1.06%) PowerCLI
8 8 (1.06%) Puppet
9 6 (0.79%) FortiGate
9 6 (0.79%) Opscode Chef
9 6 (0.79%) Salt
10 5 (0.66%) Kibana
10 5 (0.66%) logstash
11 4 (0.53%) cPanel
11 4 (0.53%) Perfmon
11 4 (0.53%) Prometheus
Vendors
1 306 (40.48%) Microsoft
2 138 (18.25%) VMware
3 105 (13.89%) Cisco
4 96 (12.70%) Apple
5 64 (8.47%) Citrix
6 57 (7.54%) HP
7 53 (7.01%) Bloomberg
8 34 (4.50%) Google
8 34 (4.50%) Reuters
9 31 (4.10%) ServiceNow
10 29 (3.84%) Dell
11 25 (3.31%) Oracle
12 19 (2.51%) Remedy
12 19 (2.51%) Salesforce.com
13 17 (2.25%) Veeam
14 13 (1.72%) Meraki
15 10 (1.32%) Red Hat
15 10 (1.32%) Sophos
15 10 (1.32%) Splunk
15 10 (1.32%) Symantec