Period
to

The median annual salary for a Support Engineer was £38,500 in advertised job vacancies in London during the 6 months to 3 July 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > London
6 months to
3 Jul 2022
Same period 2021 Same period 2020
Rank 364 269 194
Rank change year-on-year -95 -75 -23
Permanent jobs requiring a Support Engineer 822 532 612
As % of all permanent jobs advertised in London 1.07% 1.27% 1.85%
As % of the Job Titles category 1.17% 1.41% 1.97%
Number of salaries quoted 684 437 562
10th Percentile £28,006 £28,500 £25,750
25th Percentile £32,000 £32,500 £30,781
Median annual salary (50th Percentile) £38,500 £42,500 £39,000
Median % change year-on-year -9.41% +8.97% +11.43%
75th Percentile £57,500 £57,500 £50,000
90th Percentile £71,250 £67,500 £70,000
England median annual salary £34,000 £34,000 £32,500
% change year-on-year - +4.62% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70,423 37,679 31,137
% of permanent IT jobs with a recognized job title 91.36% 90.19% 94.25%
Number of salaries quoted 34,799 27,005 25,713
10th Percentile £41,250 £41,250 £37,800
25th Percentile £52,500 £52,000 £50,000
Median annual salary (50th Percentile) £70,000 £70,000 £66,000
Median % change year-on-year - +6.06% +5.60%
75th Percentile £90,000 £87,000 £85,000
90th Percentile £110,000 £102,500 £100,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 3 July 2022.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 3 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -8 133 £42,500 -0.58% 24
West London -55 35 £33,750 -0.74% 15
South London -57 29 £33,500 -11.84% 4
East London -51 5 £23,000 -38.67% 10
North London -32 3 £24,000 -7.69% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 3 July 2022, Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 539 (65.57%) Windows
2 407 (49.51%) Active Directory
3 346 (42.09%) Microsoft 365
4 319 (38.81%) Microsoft
5 295 (35.89%) Social Skills
6 228 (27.74%) Azure
7 204 (24.82%) Finance
8 188 (22.87%) Windows 10
9 187 (22.75%) Linux
10 165 (20.07%) ITIL
11 164 (19.95%) Windows Server
12 154 (18.73%) SQL
13 147 (17.88%) Firewall
14 138 (16.79%) Problem-Solving
15 137 (16.67%) PowerShell
16 136 (16.55%) DNS
17 124 (15.09%) Microsoft Office
18 121 (14.72%) VPN
19 113 (13.75%) Cisco
20 110 (13.38%) Python
20 110 (13.38%) VMware
21 109 (13.26%) AWS
22 105 (12.77%) Microsoft Intune
23 103 (12.53%) LAN
24 101 (12.29%) TCP/IP
25 96 (11.68%) Mac OS
26 94 (11.44%) WAN
27 92 (11.19%) SLA
28 91 (11.07%) SharePoint
29 90 (10.95%) SCCM

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (11.07%) SharePoint
2 74 (9.00%) MS Exchange
3 37 (4.50%) IIS
4 36 (4.38%) Confluence
5 29 (3.53%) Apache
6 22 (2.68%) IBM Notes
7 20 (2.43%) Exchange Server 2010
8 17 (2.07%) Tomcat
9 15 (1.82%) Blackberry Enterprise Server
9 15 (1.82%) Exchange Server 2007
9 15 (1.82%) Exchange Server 2013
10 9 (1.09%) Apache Spark
10 9 (1.09%) Skype for Business
10 9 (1.09%) WordPress
11 7 (0.85%) Jupyter
12 3 (0.36%) OpenStack
13 2 (0.24%) nginx
13 2 (0.24%) WebLogic
13 2 (0.24%) WebSphere
14 1 (0.12%) CMS
Applications
1 124 (15.09%) Microsoft Office
2 30 (3.65%) Microsoft Excel
3 22 (2.68%) Microsoft PowerPoint
4 5 (0.61%) Acrobat
5 4 (0.49%) MS Visio
6 3 (0.36%) AutoCAD
6 3 (0.36%) Revit
6 3 (0.36%) SketchUp
7 2 (0.24%) Microsoft Project
8 1 (0.12%) Adobe Creative Suite
Business Applications
1 22 (2.68%) Fidessa
2 11 (1.34%) Dynamics CRM
2 11 (1.34%) Line 50
2 11 (1.34%) Sage 200
3 6 (0.73%) Oracle Applications
4 2 (0.24%) ION MarketView
4 2 (0.24%) MetaTrader
4 2 (0.24%) Remedy ITSM
4 2 (0.24%) RMDS
5 1 (0.12%) Bloomberg TOMS
5 1 (0.12%) Dynamics NAV
5 1 (0.12%) Elite 3E
5 1 (0.12%) FLEXCUBE
5 1 (0.12%) Front Arena
Cloud Services
1 346 (42.09%) Microsoft 365
2 228 (27.74%) Azure
3 109 (13.26%) AWS
4 79 (9.61%) Azure Active Directory
5 42 (5.11%) SaaS
6 38 (4.62%) Google Workspace
7 29 (3.53%) GCP
8 22 (2.68%) OneDrive
9 20 (2.43%) Mimecast
10 14 (1.70%) Cloud Computing
10 14 (1.70%) Serverless
11 12 (1.46%) Azure Logic Apps
11 12 (1.46%) GitHub
11 12 (1.46%) Trello
12 11 (1.34%) Cloudflare
12 11 (1.34%) DigitalOcean
13 7 (0.85%) Dynamics 365
13 7 (0.85%) Power Platform
13 7 (0.85%) Slack
14 5 (0.61%) Datadog
Communications & Networking
1 147 (17.88%) Firewall
2 136 (16.55%) DNS
3 121 (14.72%) VPN
4 103 (12.53%) LAN
5 101 (12.29%) TCP/IP
6 94 (11.44%) WAN
7 84 (10.22%) DHCP
8 47 (5.72%) Wi-Fi
9 45 (5.47%) VLAN
9 45 (5.47%) VoIP
10 26 (3.16%) NAS
11 24 (2.92%) Network Security
12 22 (2.68%) Internet
12 22 (2.68%) SSL
13 19 (2.31%) Wireless
14 16 (1.95%) Cisco IOS
15 15 (1.82%) IP Telephony
15 15 (1.82%) WLAN
16 14 (1.70%) SAN
17 13 (1.58%) OSPF
Database & Business Intelligence
1 61 (7.42%) SQL Server
2 28 (3.41%) MySQL
3 17 (2.07%) Data Warehouse
4 16 (1.95%) PostgreSQL
5 14 (1.70%) Elasticsearch
5 14 (1.70%) MongoDB
6 13 (1.58%) Oracle Database
7 11 (1.34%) MS Access
7 11 (1.34%) Redis
8 10 (1.22%) Big Data
9 9 (1.09%) SQL Server Integration Services
9 9 (1.09%) SQL Server Reporting Services
10 8 (0.97%) Enterprise Data Warehouse
11 7 (0.85%) Apache Hive
11 7 (0.85%) Hadoop
11 7 (0.85%) HBase
11 7 (0.85%) Relational Database
12 6 (0.73%) Azure SQL Database
12 6 (0.73%) UniData
13 5 (0.61%) Amazon RDS
Development Applications
1 55 (6.69%) JIRA
2 43 (5.23%) Git (software)
3 18 (2.19%) GitLab
4 12 (1.46%) Jenkins
5 11 (1.34%) Bitbucket
6 10 (1.22%) Oracle APEX
7 8 (0.97%) IBM UrbanCode
7 8 (0.97%) Selenium
8 6 (0.73%) Oracle Forms
9 3 (0.36%) Maven
10 2 (0.24%) CMake
10 2 (0.24%) MSI
11 1 (0.12%) Eclipse
11 1 (0.12%) NetBeans
11 1 (0.12%) Visual Studio
General
1 295 (35.89%) Social Skills
2 204 (24.82%) Finance
3 66 (8.03%) Banking
4 58 (7.06%) Analytical Skills
5 56 (6.81%) Telecoms
6 27 (3.28%) Marketing
7 24 (2.92%) Investment Banking
8 23 (2.80%) Inclusion and Diversity
8 23 (2.80%) Presentation Skills
9 22 (2.68%) Organisational Skills
9 22 (2.68%) Public Sector
10 19 (2.31%) Advertising
10 19 (2.31%) Legal
11 18 (2.19%) Back Office
12 17 (2.07%) Electronics
12 17 (2.07%) Manufacturing
12 17 (2.07%) Retail
13 15 (1.82%) Law
14 12 (1.46%) Front Office
15 7 (0.85%) Financial Institution
Libraries, Frameworks & Software Standards
1 44 (5.35%) .NET
2 12 (1.46%) Elastic Stack
3 7 (0.85%) FIX Protocol
3 7 (0.85%) LDAP
3 7 (0.85%) Web Services
4 6 (0.73%) HTML
5 5 (0.61%) LAMP
6 4 (0.49%) 802.1X
6 4 (0.49%) CSS
6 4 (0.49%) JDBC
6 4 (0.49%) ODBC
7 3 (0.36%) Node.js
7 3 (0.36%) V-Ray
7 3 (0.36%) XML
8 2 (0.24%) COM
8 2 (0.24%) JSON
8 2 (0.24%) Software Packaging
8 2 (0.24%) Spring
8 2 (0.24%) XMPP
8 2 (0.24%) X-Windows
Miscellaneous
1 50 (6.08%) Data Centre
2 42 (5.11%) Blackberry
3 40 (4.87%) Management Information System
4 36 (4.38%) Linux Command Line
5 35 (4.26%) Video Conferencing
6 27 (3.28%) Self-Motivation
7 21 (2.55%) Smartphone
8 20 (2.43%) Fixed Income
9 19 (2.31%) Hedge funds
10 12 (1.46%) Fat Client
10 12 (1.46%) Thin Client
10 12 (1.46%) Virtual Team
11 11 (1.34%) Data Protection Act
11 11 (1.34%) Derivative
11 11 (1.34%) e-Learning
11 11 (1.34%) iPhone
12 10 (1.22%) Client/Server
12 10 (1.22%) User Experience
13 9 (1.09%) Enterprise Software
14 8 (0.97%) Private Cloud
Operating Systems
1 539 (65.57%) Windows
2 188 (22.87%) Windows 10
3 187 (22.75%) Linux
4 164 (19.95%) Windows Server
5 96 (11.68%) Mac OS
6 74 (9.00%) Unix
7 71 (8.64%) Windows 7
8 60 (7.30%) Android
9 45 (5.47%) Windows Server 2016
10 36 (4.38%) Windows Server 2012
11 34 (4.14%) Apple iOS
12 26 (3.16%) Windows Server 2019
13 23 (2.80%) Windows Server 2008
14 17 (2.07%) Ubuntu
15 14 (1.70%) Solaris
16 13 (1.58%) Mac OS X
17 10 (1.22%) Windows 8
18 8 (0.97%) AIX
18 8 (0.97%) CentOS
19 5 (0.61%) Red Hat Enterprise Linux
Processes & Methodologies
1 165 (20.07%) ITIL
2 138 (16.79%) Problem-Solving
3 70 (8.52%) Fintech
4 58 (7.06%) DevOps
5 55 (6.69%) Infrastructure Engineering
6 54 (6.57%) Incident Management
7 53 (6.45%) Service Delivery
8 49 (5.96%) Mobile Device Management
8 49 (5.96%) Time Management
9 48 (5.84%) Analytics
10 47 (5.72%) Service Management
11 45 (5.47%) Asset Management
12 44 (5.35%) ITSM
12 44 (5.35%) Migration
13 40 (4.87%) Problem Management
14 38 (4.62%) Mentoring
15 37 (4.50%) Computer Science
16 36 (4.38%) Cybersecurity
17 34 (4.14%) Agile
18 33 (4.01%) Change Management
Programming Languages
1 154 (18.73%) SQL
2 137 (16.67%) PowerShell
3 110 (13.38%) Python
4 37 (4.50%) Java
5 35 (4.26%) Bash
6 32 (3.89%) Perl
7 31 (3.77%) C#
8 25 (3.04%) Shell Script
9 23 (2.80%) JavaScript
10 22 (2.68%) VBScript
11 10 (1.22%) C
11 10 (1.22%) T-SQL
12 9 (1.09%) PL/SQL
13 8 (0.97%) VBA
14 6 (0.73%) C++
15 4 (0.49%) TypeScript
16 3 (0.36%) Go
16 3 (0.36%) Ruby
16 3 (0.36%) Scala
17 1 (0.12%) VB.NET
Qualifications
1 89 (10.83%) Degree
2 52 (6.33%) Microsoft Certification
3 25 (3.04%) Security Cleared
4 23 (2.80%) Cisco Certification
5 22 (2.68%) CCNA
5 22 (2.68%) MCSA
6 20 (2.43%) SC Cleared
7 19 (2.31%) MCP
7 19 (2.31%) MCSE
8 18 (2.19%) MCITP
9 15 (1.82%) MCDST
10 12 (1.46%) ITIL Certification
11 10 (1.22%) CCNP
11 10 (1.22%) Computer Science Degree
12 8 (0.97%) DBS Check
13 7 (0.85%) A+ Certification
14 6 (0.73%) CompTIA Security+
14 6 (0.73%) ITIL Foundation Certificate
15 5 (0.61%) CEH
15 5 (0.61%) JNCIA
Quality Assurance & Compliance
1 92 (11.19%) SLA
2 17 (2.07%) ISO/IEC 27001
3 8 (0.97%) QA
4 7 (0.85%) Data Quality
5 4 (0.49%) Cyber Essentials
5 4 (0.49%) Cyber Essentials PLUS
5 4 (0.49%) GDPR
System Software
1 407 (49.51%) Active Directory
2 76 (9.25%) VMware Infrastructure
3 35 (4.26%) Docker
4 29 (3.53%) Hyper-V
5 24 (2.92%) Virtual Servers
6 12 (1.46%) VMware ESXi
7 11 (1.34%) NFS
8 9 (1.09%) Virtual Desktop
8 9 (1.09%) Virtual Machines
9 8 (0.97%) vSphere
10 7 (0.85%) Apache ZooKeeper
10 7 (0.85%) Firmware
11 5 (0.61%) BitLocker
11 5 (0.61%) ProxySG
11 5 (0.61%) XenApp
12 4 (0.49%) Oracle RAC
12 4 (0.49%) Terminal Services
13 3 (0.36%) Citrix Hypervisor
13 3 (0.36%) MetaFrame
13 3 (0.36%) XenDesktop
Systems Management
1 105 (12.77%) Microsoft Intune
2 90 (10.95%) SCCM
3 80 (9.73%) Jamf Pro
4 40 (4.87%) Kubernetes
5 17 (2.07%) Cisco CUCM
6 14 (1.70%) ServiceCenter
7 13 (1.58%) Kibana
8 12 (1.46%) logstash
9 11 (1.34%) Grafana
9 11 (1.34%) Single Sign-On
10 10 (1.22%) Backup Exec
10 10 (1.22%) cPanel
11 8 (0.97%) WSUS
12 7 (0.85%) Ansible
13 6 (0.73%) Active Directory Federation Services
13 6 (0.73%) NetBackup
14 5 (0.61%) CASB
14 5 (0.61%) Prometheus
15 4 (0.49%) AirWatch
15 4 (0.49%) FortiGate
Vendors
1 319 (38.81%) Microsoft
2 113 (13.75%) Cisco
3 110 (13.38%) VMware
4 86 (10.46%) Apple
5 80 (9.73%) Citrix
6 67 (8.15%) HP
7 64 (7.79%) Bloomberg
8 48 (5.84%) Google
9 33 (4.01%) Dell
10 29 (3.53%) Oracle
11 28 (3.41%) ServiceNow
12 27 (3.28%) Reuters
13 24 (2.92%) Remedy
14 22 (2.68%) Lotus
14 22 (2.68%) Salesforce.com
15 20 (2.43%) Atlassian
15 20 (2.43%) Splunk
15 20 (2.43%) Veeam
16 19 (2.31%) Meraki
17 17 (2.07%) SAP