Period
to 22 April 2021

The median annual salary for a Support Engineer was £42,500 in advertised job vacancies in London during the 6 months to 22 April 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > London
6 months to
22 Apr 2021
Same period 2020 Same period 2019
Rank 235 162 143
Rank change year-on-year -73 -19 +18
Permanent jobs requiring a Support Engineer 448 973 1,470
As % of all permanent jobs advertised in London 1.42% 2.18% 2.43%
As % of the Job Titles category 1.54% 2.31% 2.54%
Number of salaries quoted 363 891 1,304
10th Percentile £28,500 £26,000 £25,000
25th Percentile £33,000 £29,250 £29,500
Median annual salary (50th Percentile) £42,500 £35,000 £37,000
Median % change year-on-year +21.43% -5.41% -1.33%
75th Percentile £58,750 £47,500 £50,000
90th Percentile £70,000 £65,000 £61,250
England median annual salary £34,000 £32,500 £32,500
% change year-on-year +4.62% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 29,035 42,181 57,776
% of permanent IT jobs with a recognized job title 92.14% 94.60% 95.45%
Number of salaries quoted 23,210 34,668 47,675
10th Percentile £41,250 £36,250 £35,000
25th Percentile £52,500 £48,500 £46,250
Median annual salary (50th Percentile) £70,000 £65,000 £62,500
Median % change year-on-year +7.69% +4.00% +4.17%
75th Percentile £85,000 £85,000 £80,000
90th Percentile £102,500 £100,000 £95,000
England median annual salary £55,000 £53,500 £52,500
% change year-on-year +2.80% +1.90% +5.00%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 22 April 2021.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 22 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -47 82 £45,000 +21.62% 17
South London -3 33 £37,500 +1.35% 2
West London +16 32 £35,000 +7.69% 4
East London +1 9 £40,000 +25.00% 3
North London +18 3 £27,500 -8.33% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 22 April 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 268 (59.82%) Windows
2 197 (43.97%) Active Directory
3 188 (41.96%) Microsoft
4 182 (40.63%) Microsoft 365
5 146 (32.59%) Azure
6 141 (31.47%) Windows Server
7 139 (31.03%) Finance
8 112 (25.00%) VMware
9 105 (23.44%) SQL
10 82 (18.30%) Cisco
11 76 (16.96%) PowerShell
12 75 (16.74%) ITIL
13 74 (16.52%) Windows 10
14 70 (15.63%) Linux
15 68 (15.18%) DNS
16 65 (14.51%) VMware Infrastructure
17 63 (14.06%) DHCP
18 58 (12.95%) Citrix
19 57 (12.72%) Degree
20 55 (12.28%) MS Exchange
21 50 (11.16%) Problem-Solving
22 49 (10.94%) Banking
23 43 (9.60%) SharePoint
24 42 (9.38%) Python
24 42 (9.38%) AWS
25 40 (8.93%) Firewall
26 39 (8.71%) Windows 7
27 38 (8.48%) Microsoft Office
27 38 (8.48%) TCP/IP
28 37 (8.26%) Hedge funds

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (12.28%) MS Exchange
2 43 (9.60%) SharePoint
3 21 (4.69%) IIS
4 14 (3.13%) Skype for Business
5 13 (2.90%) Exchange Server 2010
6 10 (2.23%) Confluence
7 7 (1.56%) Exchange Server 2013
8 6 (1.34%) Elasticsearch
9 3 (0.67%) WebLogic
10 2 (0.45%) Apache
10 2 (0.45%) Blackberry Enterprise Server
10 2 (0.45%) IBM Notes
10 2 (0.45%) WebSphere
11 1 (0.22%) CMS
11 1 (0.22%) Exchange Server 2003
11 1 (0.22%) Exchange Server 2007
11 1 (0.22%) JBoss
11 1 (0.22%) SharePoint 2013
Applications
1 38 (8.48%) Microsoft Office
2 6 (1.34%) Microsoft Excel
3 3 (0.67%) Microsoft PowerPoint
4 2 (0.45%) Adobe Creative Suite
4 2 (0.45%) MS Visio
Business Applications
1 4 (0.89%) Eikon
2 2 (0.45%) Workfront
3 1 (0.22%) Dynamics GP
3 1 (0.22%) Dynamics NAV
3 1 (0.22%) Endur
3 1 (0.22%) MetaTrader
3 1 (0.22%) Refinitiv Enterprise Platform
Cloud Services
1 182 (40.63%) Microsoft 365
2 146 (32.59%) Azure
3 42 (9.38%) AWS
4 21 (4.69%) Azure Active Directory
5 11 (2.46%) IaaS
5 11 (2.46%) SaaS
6 10 (2.23%) Mimecast
7 9 (2.01%) OpenShift
7 9 (2.01%) PaaS
8 7 (1.56%) Cloud Computing
8 7 (1.56%) OneDrive
9 6 (1.34%) Power Platform
9 6 (1.34%) PowerApps
10 4 (0.89%) GCP
11 3 (0.67%) Dropbox
11 3 (0.67%) Google Workspace
12 2 (0.45%) Amazon EC2
12 2 (0.45%) Amazon ECS
12 2 (0.45%) Amazon ELB
13 1 (0.22%) Dynamics 365
Communications & Networking
1 68 (15.18%) DNS
2 63 (14.06%) DHCP
3 40 (8.93%) Firewall
4 38 (8.48%) TCP/IP
5 29 (6.47%) LAN
5 29 (6.47%) WAN
6 28 (6.25%) VPN
7 26 (5.80%) VoIP
8 21 (4.69%) Skype
9 20 (4.46%) SAN
10 18 (4.02%) VLAN
11 15 (3.35%) Internet
12 10 (2.23%) Network Security
13 8 (1.79%) NetScaler
13 8 (1.79%) Wi-Fi
14 6 (1.34%) Cisco IOS
14 6 (1.34%) FTP
14 6 (1.34%) HTTP
14 6 (1.34%) MPLS
14 6 (1.34%) Wireless
Database & Business Intelligence
1 16 (3.57%) SQL Server
2 7 (1.56%) Azure SQL Database
3 6 (1.34%) PostgreSQL
4 5 (1.12%) MySQL
5 4 (0.89%) Amazon RDS
6 3 (0.67%) Oracle Database
7 2 (0.45%) Data Warehouse
7 2 (0.45%) Power BI
8 1 (0.22%) Amazon Aurora
8 1 (0.22%) Amazon DynamoDB
8 1 (0.22%) Apache Cassandra
8 1 (0.22%) Big Data
8 1 (0.22%) Crystal Reports
8 1 (0.22%) DB2
8 1 (0.22%) DTS
8 1 (0.22%) Hadoop
Development Applications
1 23 (5.13%) JIRA
2 10 (2.23%) Git (software)
3 7 (1.56%) Jenkins
4 6 (1.34%) Maven
5 4 (0.89%) Artifactory
5 4 (0.89%) SonarQube
6 3 (0.67%) Bitbucket Server
6 3 (0.67%) MSI
7 1 (0.22%) Bitbucket
7 1 (0.22%) Cucumber
7 1 (0.22%) GitLab
7 1 (0.22%) Subversion
General
1 139 (31.03%) Finance
2 49 (10.94%) Banking
3 27 (6.03%) Front Office
4 23 (5.13%) Investment Banking
5 22 (4.91%) Multimedia
6 12 (2.68%) Legal
7 9 (2.01%) Telecoms
8 7 (1.56%) Law
8 7 (1.56%) Public Sector
9 5 (1.12%) Retail
10 4 (0.89%) German Language
10 4 (0.89%) Marketing
11 2 (0.45%) Advertising
11 2 (0.45%) Back Office
11 2 (0.45%) Financial Institution
11 2 (0.45%) Games
11 2 (0.45%) Mandarin Language
11 2 (0.45%) Private Banking
12 1 (0.22%) Pharmaceutical
12 1 (0.22%) Publishing
Libraries, Frameworks & Software Standards
1 26 (5.80%) .NET
2 11 (2.46%) XML
3 9 (2.01%) Web Services
4 7 (1.56%) FIX Protocol
4 7 (1.56%) JMS
5 5 (1.12%) Kafka
5 5 (1.12%) Spring
5 5 (1.12%) XSD
6 4 (0.89%) LDAP
6 4 (0.89%) Vue.js
6 4 (0.89%) XML Messaging
7 3 (0.67%) COM
7 3 (0.67%) HTML
7 3 (0.67%) WSH
8 2 (0.45%) Elastic Stack
9 1 (0.22%) Classic ASP
9 1 (0.22%) CSS
9 1 (0.22%) Oracle GoldenGate
9 1 (0.22%) SOAP
9 1 (0.22%) Spring Boot
Miscellaneous
1 37 (8.26%) Hedge funds
2 23 (5.13%) Derivative
2 23 (5.13%) Equities
3 21 (4.69%) Fixed Income
3 21 (4.69%) Foreign Exchange (FX)
3 21 (4.69%) Management Information System
4 20 (4.46%) Analytical Skills
5 14 (3.13%) Replication
6 10 (2.23%) Data Centre
6 10 (2.23%) Video Conferencing
7 9 (2.01%) Clustering
8 8 (1.79%) Blackberry
8 8 (1.79%) Organisational Skills
9 7 (1.56%) User Experience
10 6 (1.34%) Client/Server
11 5 (1.12%) NHS
12 4 (0.89%) iPad
12 4 (0.89%) iPhone
12 4 (0.89%) Market Risk
12 4 (0.89%) Video\Live Streaming
Operating Systems
1 268 (59.82%) Windows
2 141 (31.47%) Windows Server
3 74 (16.52%) Windows 10
4 70 (15.63%) Linux
5 39 (8.71%) Windows 7
6 25 (5.58%) Windows Server 2008
7 23 (5.13%) Windows Server 2012
8 14 (3.13%) Android
9 13 (2.90%) Mac OS
9 13 (2.90%) Unix
10 11 (2.46%) Windows Server 2016
11 9 (2.01%) Windows Server 2019
12 8 (1.79%) Apple iOS
13 7 (1.56%) Mac OS X
14 6 (1.34%) Ubuntu
15 4 (0.89%) CentOS
16 3 (0.67%) Debian
17 2 (0.45%) Red Hat Enterprise Linux
17 2 (0.45%) Windows XP
18 1 (0.22%) Windows 8
Processes & Methodologies
1 75 (16.74%) ITIL
2 50 (11.16%) Problem-Solving
3 34 (7.59%) DevOps
4 29 (6.47%) Analytics
4 29 (6.47%) Infrastructure Engineering
4 29 (6.47%) Migration
5 28 (6.25%) Agile Software Development
6 27 (6.03%) Asset Management
6 27 (6.03%) Investment Management
7 19 (4.24%) Artificial Intelligence
7 19 (4.24%) Machine Learning
7 19 (4.24%) Time Management
8 18 (4.02%) Fintech
9 13 (2.90%) Computer Science
10 12 (2.68%) ITSM
11 10 (2.23%) Configuration Management
11 10 (2.23%) Deployment Automation
11 10 (2.23%) Disaster Recovery
11 10 (2.23%) Patch Management
11 10 (2.23%) Thought Leadership
Programming Languages
1 105 (23.44%) SQL
2 76 (16.96%) PowerShell
3 42 (9.38%) Python
4 26 (5.80%) Java
5 22 (4.91%) C#
6 12 (2.68%) Bash Shell
7 7 (1.56%) Shell Script
8 5 (1.12%) JavaScript
8 5 (1.12%) Perl
8 5 (1.12%) XPath
9 4 (0.89%) Ruby
9 4 (0.89%) VBScript
10 3 (0.67%) PHP
10 3 (0.67%) T-SQL
11 2 (0.45%) C
11 2 (0.45%) Korn
11 2 (0.45%) VB
11 2 (0.45%) VBA
12 1 (0.22%) Java 8
12 1 (0.22%) PL/SQL
Qualifications
1 57 (12.72%) Degree
2 32 (7.14%) A+ Certification
3 23 (5.13%) Microsoft Certification
4 19 (4.24%) Cisco Certification
5 18 (4.02%) Security Cleared
6 13 (2.90%) CCNA
6 13 (2.90%) MCSA
7 12 (2.68%) ITIL Certification
8 11 (2.46%) CCNP
8 11 (2.46%) Computer Science Degree
9 10 (2.23%) Network+ Certification
10 8 (1.79%) CompTIA Security+
10 8 (1.79%) Linux+ Certification
10 8 (1.79%) RHCE
10 8 (1.79%) RHCSA
10 8 (1.79%) Server+ Certification
11 5 (1.12%) Citrix Certification
11 5 (1.12%) ITIL Foundation Certificate
11 5 (1.12%) MCSE
11 5 (1.12%) SC Cleared
Quality Assurance & Compliance
1 33 (7.37%) SLA
2 5 (1.12%) ISO/IEC 27001
3 4 (0.89%) Cyber Essentials
3 4 (0.89%) Cyber Essentials PLUS
4 3 (0.67%) GDPR
4 3 (0.67%) HL7
5 1 (0.22%) PCI DSS
5 1 (0.22%) PMO
5 1 (0.22%) QA
System Software
1 197 (43.97%) Active Directory
2 65 (14.51%) VMware Infrastructure
3 26 (5.80%) Hyper-V
4 19 (4.24%) Virtual Machines
5 18 (4.02%) XenDesktop
6 17 (3.79%) VMware ESXi
6 17 (3.79%) vSphere
7 11 (2.46%) Docker
8 9 (2.01%) XenApp
9 8 (1.79%) Virtual Desktop
10 7 (1.56%) Virtual Servers
11 6 (1.34%) Microsoft Virtual Server
12 5 (1.12%) Citrix Hypervisor
13 3 (0.67%) DFS Replication
14 2 (0.45%) Microsoft App-V
14 2 (0.45%) Veritas Cluster Server
14 2 (0.45%) VMware Workstation
15 1 (0.22%) KVM
15 1 (0.22%) vCloud
15 1 (0.22%) VMware Server
Systems Management
1 29 (6.47%) SCCM
2 17 (3.79%) Microsoft Intune
3 14 (3.13%) Kubernetes
4 9 (2.01%) SCOM
5 6 (1.34%) Grafana
5 6 (1.34%) Terraform
6 5 (1.12%) Backup Exec
6 5 (1.12%) Puppet
6 5 (1.12%) vCenter Server
7 4 (0.89%) Ansible
7 4 (0.89%) XenMobile
8 3 (0.67%) Failover Clustering
8 3 (0.67%) ITRS Geneos
8 3 (0.67%) Jamf Pro
8 3 (0.67%) Microsoft Data Protection Manager
8 3 (0.67%) Nessus
8 3 (0.67%) Prometheus
8 3 (0.67%) SCDPM
8 3 (0.67%) Symantec Enterprise Vault
8 3 (0.67%) ZABBIX
Vendors
1 188 (41.96%) Microsoft
2 112 (25.00%) VMware
3 82 (18.30%) Cisco
4 58 (12.95%) Citrix
5 18 (4.02%) Apple
6 16 (3.57%) Oracle
7 13 (2.90%) Bloomberg
7 13 (2.90%) HP
7 13 (2.90%) Red Hat
8 8 (1.79%) ServiceNow
9 7 (1.56%) Hitachi
9 7 (1.56%) Reuters
10 6 (1.34%) Altiris
11 5 (1.12%) Dell
11 5 (1.12%) Forcepoint
11 5 (1.12%) Juniper
11 5 (1.12%) Meraki
11 5 (1.12%) Veeam
12 4 (0.89%) Fortinet
12 4 (0.89%) Huawei