Period
to 29 July 2021

The median annual salary for a Support Engineer was £42,500 in advertised job vacancies in London during the 6 months to 29 July 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > London
6 months to
29 Jul 2021
Same period 2020 Same period 2019
Rank 282 200 182
Rank change year-on-year -82 -18 -13
Permanent jobs requiring a Support Engineer 566 501 1,159
As % of all permanent jobs advertised in London 1.26% 1.75% 2.03%
As % of the Job Titles category 1.40% 1.86% 2.13%
Number of salaries quoted 470 454 1,039
10th Percentile £28,475 £26,250 £25,000
25th Percentile £32,500 £31,250 £28,000
Median annual salary (50th Percentile) £42,500 £40,000 £35,000
Median % change year-on-year +6.25% +14.29% -2.78%
75th Percentile £56,250 £53,750 £49,500
90th Percentile £67,500 £70,000 £65,000
England median annual salary £34,000 £33,500 £32,500
% change year-on-year +1.49% +3.08% +1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 40,359 26,915 54,468
% of permanent IT jobs with a recognized job title 89.63% 93.92% 95.31%
Number of salaries quoted 28,069 22,250 45,257
10th Percentile £41,250 £39,000 £35,000
25th Percentile £51,797 £50,000 £46,250
Median annual salary (50th Percentile) £70,000 £67,500 £62,500
Median % change year-on-year +3.70% +8.00% +4.17%
75th Percentile £87,500 £85,000 £81,250
90th Percentile £103,750 £102,500 £96,250
England median annual salary £55,000 £55,000 £52,000
% change year-on-year - +5.77% +4.00%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 29 July 2021.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 29 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -14 101 £42,500 - 37
West London -9 50 £35,000 +7.46% 19
South London +1 39 £35,750 -10.63% 2
East London -6 10 £35,000 +9.38% 12
North London +15 3 £26,000 -21.80% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 29 July 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 316 (55.83%) Windows
2 208 (36.75%) Microsoft
3 206 (36.40%) Microsoft 365
4 201 (35.51%) Active Directory
5 157 (27.74%) Finance
6 150 (26.50%) Windows Server
7 145 (25.62%) Azure
8 137 (24.20%) Social Skills
9 131 (23.14%) SQL
10 105 (18.55%) VMware
11 95 (16.78%) ITIL
11 95 (16.78%) Windows 10
12 82 (14.49%) Cisco
13 80 (14.13%) Linux
14 77 (13.60%) DNS
15 76 (13.43%) PowerShell
16 70 (12.37%) DHCP
17 68 (12.01%) TCP/IP
18 67 (11.84%) Problem-Solving
19 64 (11.31%) Degree
20 63 (11.13%) Microsoft Office
21 62 (10.95%) Firewall
22 59 (10.42%) Python
23 57 (10.07%) VMware Infrastructure
24 56 (9.89%) Citrix
25 50 (8.83%) Java
26 49 (8.66%) AWS
27 48 (8.48%) Banking
27 48 (8.48%) MS Exchange
28 46 (8.13%) VPN

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (8.48%) MS Exchange
2 41 (7.24%) SharePoint
3 22 (3.89%) Exchange Server 2010
4 20 (3.53%) IIS
5 15 (2.65%) Exchange Server 2013
6 13 (2.30%) Skype for Business
7 6 (1.06%) Confluence
8 5 (0.88%) Elasticsearch
9 4 (0.71%) Tomcat
10 3 (0.53%) Blackberry Enterprise Server
11 2 (0.35%) Apache
11 2 (0.35%) WebLogic
12 1 (0.18%) CMS
12 1 (0.18%) Exchange Server 2007
12 1 (0.18%) JBoss
12 1 (0.18%) nginx
12 1 (0.18%) WebSphere
Applications
1 63 (11.13%) Microsoft Office
2 7 (1.24%) Microsoft Excel
3 4 (0.71%) Microsoft PowerPoint
4 1 (0.18%) Adobe Creative Suite
4 1 (0.18%) MS Visio
Business Applications
1 5 (0.88%) Dynamics NAV
2 3 (0.53%) Adobe Campaign
3 2 (0.35%) Dynamics AX
3 2 (0.35%) Dynamics CRM
3 2 (0.35%) Oracle Applications
4 1 (0.18%) Dynamics GP
4 1 (0.18%) Eikon
4 1 (0.18%) Elite 3E
4 1 (0.18%) MetaTrader
4 1 (0.18%) Oracle EBS
4 1 (0.18%) Refinitiv Enterprise Platform
4 1 (0.18%) Remedy ITSM
4 1 (0.18%) Summit
Cloud Services
1 206 (36.40%) Microsoft 365
2 145 (25.62%) Azure
3 49 (8.66%) AWS
4 36 (6.36%) Azure Active Directory
5 17 (3.00%) Google Workspace
6 16 (2.83%) SaaS
7 15 (2.65%) OneDrive
8 12 (2.12%) Mimecast
9 9 (1.59%) GCP
9 9 (1.59%) IaaS
9 9 (1.59%) OpenShift
10 7 (1.24%) PaaS
11 4 (0.71%) GitHub
11 4 (0.71%) Slack
12 3 (0.53%) Cloud Computing
12 3 (0.53%) Dropbox
12 3 (0.53%) Dynamics 365
13 2 (0.35%) Amazon EC2
13 2 (0.35%) Amazon ECS
13 2 (0.35%) Serverless
Communications & Networking
1 77 (13.60%) DNS
2 70 (12.37%) DHCP
3 68 (12.01%) TCP/IP
4 62 (10.95%) Firewall
5 46 (8.13%) VPN
6 29 (5.12%) WAN
7 27 (4.77%) LAN
8 23 (4.06%) VoIP
9 18 (3.18%) SAN
9 18 (3.18%) Skype
10 16 (2.83%) Network Security
11 14 (2.47%) SMTP
11 14 (2.47%) Wi-Fi
11 14 (2.47%) Wireless
12 13 (2.30%) Broadband
12 13 (2.30%) HTTP
12 13 (2.30%) VLAN
13 10 (1.77%) Internet
14 9 (1.59%) FTP
15 8 (1.41%) Telnet
Database & Business Intelligence
1 32 (5.65%) SQL Server
2 15 (2.65%) MySQL
3 11 (1.94%) PostgreSQL
4 9 (1.59%) Relational Database
5 5 (0.88%) RDBMS
6 4 (0.71%) Amazon RDS
6 4 (0.71%) Oracle Database
7 3 (0.53%) Data Warehouse
7 3 (0.53%) Oracle Database 11g
8 2 (0.35%) Azure SQL Database
8 2 (0.35%) Crystal Reports
8 2 (0.35%) Neo4j
8 2 (0.35%) Oracle Database 12c
9 1 (0.18%) Amazon Aurora
9 1 (0.18%) Amazon DynamoDB
9 1 (0.18%) DTS
9 1 (0.18%) KDB
9 1 (0.18%) Oracle Reports
9 1 (0.18%) SQL Server Integration Services
9 1 (0.18%) SQL Server Reporting Services
Development Applications
1 17 (3.00%) JIRA
2 6 (1.06%) Git (software)
3 5 (0.88%) Maven
4 4 (0.71%) Artifactory
4 4 (0.71%) Jenkins
4 4 (0.71%) SonarQube
5 3 (0.53%) WinDbg
6 2 (0.35%) Browser DevTools
6 2 (0.35%) MSI
6 2 (0.35%) Oracle APEX
6 2 (0.35%) Oracle Forms
7 1 (0.18%) Android Studio
7 1 (0.18%) Bitbucket
7 1 (0.18%) Bitbucket Server
7 1 (0.18%) Cucumber
7 1 (0.18%) Eclipse
7 1 (0.18%) GitLab
7 1 (0.18%) SQL Server Management Studio (SSMS)
7 1 (0.18%) Xcode
General
1 157 (27.74%) Finance
2 137 (24.20%) Social Skills
3 48 (8.48%) Banking
4 33 (5.83%) Front Office
5 30 (5.30%) Analytical Skills
6 25 (4.42%) Investment Banking
7 17 (3.00%) Telecoms
8 16 (2.83%) Legal
9 15 (2.65%) Retail
10 14 (2.47%) Multimedia
10 14 (2.47%) Organisational Skills
11 9 (1.59%) Back Office
12 7 (1.24%) Inclusion and Diversity
13 6 (1.06%) Marketing
14 4 (0.71%) Law
14 4 (0.71%) Public Sector
15 3 (0.53%) Advertising
15 3 (0.53%) Documentation Skills
15 3 (0.53%) German Language
16 2 (0.35%) Private Banking
Libraries, Frameworks & Software Standards
1 26 (4.59%) .NET
2 25 (4.42%) XML
3 13 (2.30%) Web Services
4 8 (1.41%) FIX Protocol
4 8 (1.41%) JMS
5 5 (0.88%) Spring
5 5 (0.88%) XSD
6 4 (0.71%) HTML
6 4 (0.71%) JPA
6 4 (0.71%) Kafka
6 4 (0.71%) Node.js
6 4 (0.71%) REST
6 4 (0.71%) SOAP
7 3 (0.53%) CSS
7 3 (0.53%) JSON
7 3 (0.53%) OAuth
7 3 (0.53%) React
7 3 (0.53%) RESTful
7 3 (0.53%) WSH
7 3 (0.53%) YAML
Miscellaneous
1 37 (6.54%) Hedge funds
2 29 (5.12%) Management Information System
3 24 (4.24%) Video Conferencing
4 22 (3.89%) Derivative
4 22 (3.89%) Fixed Income
5 21 (3.71%) Foreign Exchange (FX)
6 20 (3.53%) Equities
7 17 (3.00%) User Experience
8 13 (2.30%) Data Centre
9 10 (1.77%) Blackberry
9 10 (1.77%) Social Media
10 9 (1.59%) EPoS
10 9 (1.59%) Self-Motivation
11 7 (1.24%) Clustering
12 6 (1.06%) Replication
13 5 (0.88%) Cloud Native
13 5 (0.88%) iPad
13 5 (0.88%) iPhone
13 5 (0.88%) Smartphone
14 4 (0.71%) Internet of Things
Operating Systems
1 316 (55.83%) Windows
2 150 (26.50%) Windows Server
3 95 (16.78%) Windows 10
4 80 (14.13%) Linux
5 35 (6.18%) Windows 7
6 27 (4.77%) Mac OS
7 20 (3.53%) Apple iOS
7 20 (3.53%) Unix
7 20 (3.53%) Windows Server 2012
8 15 (2.65%) Android
8 15 (2.65%) Windows Server 2008
9 14 (2.47%) Windows Server 2019
10 13 (2.30%) Windows Server 2016
11 8 (1.41%) Mac OS X
12 4 (0.71%) CentOS
12 4 (0.71%) Windows 8
13 3 (0.53%) Red Hat Enterprise Linux
13 3 (0.53%) Windows XP
14 2 (0.35%) Ubuntu
15 1 (0.18%) Debian
Processes & Methodologies
1 95 (16.78%) ITIL
2 67 (11.84%) Problem-Solving
3 44 (7.77%) Agile Software Development
4 43 (7.60%) Infrastructure Engineering
5 41 (7.24%) DevOps
6 36 (6.36%) Asset Management
7 34 (6.01%) Analytics
7 34 (6.01%) Investment Management
8 31 (5.48%) Migration
9 27 (4.77%) Time Management
10 25 (4.42%) Fintech
11 24 (4.24%) Service Delivery
12 23 (4.06%) Artificial Intelligence
13 21 (3.71%) Computer Science
14 20 (3.53%) Root Cause Analysis
15 18 (3.18%) Continuous Improvement
15 18 (3.18%) ITSM
15 18 (3.18%) Machine Learning
16 15 (2.65%) Incident Management
17 13 (2.30%) Data Analytics
Programming Languages
1 131 (23.14%) SQL
2 76 (13.43%) PowerShell
3 59 (10.42%) Python
4 50 (8.83%) Java
5 30 (5.30%) C#
6 13 (2.30%) Perl
7 12 (2.12%) JavaScript
8 11 (1.94%) Bash Shell
9 10 (1.77%) Shell Script
10 9 (1.59%) T-SQL
11 8 (1.41%) PHP
12 7 (1.24%) C++
13 6 (1.06%) VBScript
14 5 (0.88%) C
14 5 (0.88%) XPath
15 3 (0.53%) TypeScript
16 2 (0.35%) Java 8
16 2 (0.35%) PL/SQL
Qualifications
1 64 (11.31%) Degree
2 39 (6.89%) Cisco Certification
3 30 (5.30%) CCNA
4 26 (4.59%) Microsoft Certification
5 25 (4.42%) A+ Certification
6 18 (3.18%) MCSA
7 13 (2.30%) CCNP
7 13 (2.30%) ITIL Certification
8 10 (1.77%) Computer Science Degree
8 10 (1.77%) Network+ Certification
9 9 (1.59%) CompTIA Security+
9 9 (1.59%) MCSE
10 8 (1.41%) Security Cleared
11 7 (1.24%) CCDP
11 7 (1.24%) CCIE
11 7 (1.24%) Linux+ Certification
11 7 (1.24%) Server+ Certification
12 5 (0.88%) DBS Check
12 5 (0.88%) ITIL Foundation Certificate
12 5 (0.88%) SC Cleared
Quality Assurance & Compliance
1 32 (5.65%) SLA
2 6 (1.06%) GDPR
3 4 (0.71%) HL7
3 4 (0.71%) ISO/IEC 27001
3 4 (0.71%) QA
4 3 (0.53%) PMO
5 2 (0.35%) Cyber Essentials
5 2 (0.35%) Cyber Essentials PLUS
6 1 (0.18%) PCI DSS
System Software
1 201 (35.51%) Active Directory
2 57 (10.07%) VMware Infrastructure
3 18 (3.18%) Virtual Machines
4 14 (2.47%) VMware ESXi
5 13 (2.30%) Hyper-V
5 13 (2.30%) Virtual Servers
5 13 (2.30%) vSphere
6 12 (2.12%) Virtual Desktop
7 11 (1.94%) Docker
8 7 (1.24%) XenDesktop
9 5 (0.88%) Terminal Services
10 4 (0.71%) Citrix Hypervisor
10 4 (0.71%) Microsoft Virtual Server
10 4 (0.71%) VMware Server
10 4 (0.71%) XenApp
11 3 (0.53%) DFS Replication
11 3 (0.53%) Veritas Cluster Server
12 2 (0.35%) VMware Workstation
13 1 (0.18%) MetaFrame
13 1 (0.18%) Microsoft App-V
Systems Management
1 43 (7.60%) Microsoft Intune
2 41 (7.24%) SCCM
3 17 (3.00%) Kubernetes
4 12 (2.12%) Jamf Pro
5 10 (1.77%) Active Directory Federation Services
5 10 (1.77%) Single Sign-On
6 9 (1.59%) SCOM
7 6 (1.06%) Icinga
7 6 (1.06%) Nagios
8 5 (0.88%) Ansible
8 5 (0.88%) Grafana
9 4 (0.71%) Puppet
9 4 (0.71%) vCenter Server
10 3 (0.53%) Backup Exec
10 3 (0.53%) McAfee ePO
10 3 (0.53%) Microsoft Clustering
10 3 (0.53%) NetBackup
10 3 (0.53%) Perfmon
10 3 (0.53%) Sysprep
10 3 (0.53%) WSUS
Vendors
1 208 (36.75%) Microsoft
2 105 (18.55%) VMware
3 82 (14.49%) Cisco
4 56 (9.89%) Citrix
5 34 (6.01%) Apple
6 23 (4.06%) Oracle
7 22 (3.89%) HP
8 19 (3.36%) ServiceNow
9 13 (2.30%) Google
10 11 (1.94%) Bloomberg
11 8 (1.41%) Meraki
11 8 (1.41%) Red Hat
12 7 (1.24%) Hitachi
12 7 (1.24%) Juniper
12 7 (1.24%) Veeam
13 6 (1.06%) Altiris
13 6 (1.06%) Dell KACE
13 6 (1.06%) Netskope
13 6 (1.06%) Reuters
13 6 (1.06%) SolarWinds