Period
to 21 August 2018

The median annual salary for a Support Engineer was £35,875 in advertised job vacancies in London during the 6 months to 21 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > London
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 157 178 165
Rank change year-on-year +21 -13 -19
Permanent jobs requiring a Support Engineer 1,546 1,505 1,731
As % of all permanent IT jobs advertised in London 2.24% 2.04% 2.15%
As % of the Job Titles category 2.34% 2.15% 2.23%
Number of salaries quoted 1,442 1,371 1,602
London median annual salary £35,875 £35,000 £35,000
Median salary % change year-on-year +2.50% - -
10th Percentile £25,000 £24,250 £23,500
90th Percentile £60,000 £57,500 £60,000
England median annual salary £32,000 £31,500 £32,500
% change year-on-year +1.59% -3.08% +4.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 65,999 70,156 77,593
% of permanent IT jobs with a recognized job title 95.53% 94.98% 96.16%
Number of salaries quoted 53,553 55,544 67,440
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £33,500 £32,500 £32,500
90th Percentile £92,500 £90,000 £86,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Support Engineer in London over the 6 months to 21 August 2018.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -13 376 £35,000 - 42
West London -15 98 £31,500 -3.08% 19
South London +21 87 £32,500 - 8
East London -9 52 £29,500 -9.23% 14
North London -2 12 £40,000 +23.08% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 August 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 1,033 (66.82%) Windows
2 679 (43.92%) Active Directory
3 628 (40.62%) Microsoft
4 435 (28.14%) Office 365
5 419 (27.10%) Windows Server
6 382 (24.71%) Microsoft Office
7 377 (24.39%) Finance
8 312 (20.18%) Windows 7
9 304 (19.66%) ITIL
10 302 (19.53%) Windows 10
11 292 (18.89%) SQL
12 277 (17.92%) VMware
13 272 (17.59%) DNS
14 238 (15.39%) MS Exchange
15 229 (14.81%) Windows Server 2012
16 221 (14.29%) Windows Server 2008
17 220 (14.23%) DHCP
18 214 (13.84%) Firewall
19 206 (13.32%) Citrix
20 205 (13.26%) Degree
21 197 (12.74%) Linux
22 195 (12.61%) TCP/IP
23 194 (12.55%) Problem-Solving
24 191 (12.35%) SQL Server
25 187 (12.10%) Microsoft Azure
26 186 (12.03%) Java
27 179 (11.58%) Cisco
27 179 (11.58%) SCCM
28 178 (11.51%) LAN
29 174 (11.25%) Microsoft Certification

Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 238 (15.39%) MS Exchange
2 100 (6.47%) Tomcat
3 87 (5.63%) Apache
4 80 (5.17%) Exchange Server 2010
5 74 (4.79%) SharePoint
6 58 (3.75%) IIS
7 56 (3.62%) WebSphere
8 50 (3.23%) JBoss
9 47 (3.04%) Exchange Server 2007
10 44 (2.85%) Exchange Server 2013
11 37 (2.39%) CMS
11 37 (2.39%) Skype for Business
12 26 (1.68%) Oracle SOA Suite
13 19 (1.23%) WebLogic
14 17 (1.10%) Elasticsearch
15 15 (0.97%) IBM Notes
16 14 (0.91%) nginx
17 12 (0.78%) Blackberry Enterprise Server
18 10 (0.65%) MQSeries
19 9 (0.58%) WordPress
Applications
1 382 (24.71%) Microsoft Office
2 58 (3.75%) Microsoft Excel
3 29 (1.88%) Microsoft PowerPoint
4 5 (0.32%) Acrobat
5 4 (0.26%) InDesign
5 4 (0.26%) Photoshop
5 4 (0.26%) Spreadsheet
6 3 (0.19%) Maya
7 2 (0.13%) Adobe After Effects
7 2 (0.13%) AutoCAD
7 2 (0.13%) Houdini
7 2 (0.13%) NUKE
8 1 (0.065%) Adobe Illustrator
8 1 (0.065%) Adobe Premiere
8 1 (0.065%) Avid Media Composer
8 1 (0.065%) Final Cut Pro
8 1 (0.065%) QuarkXPress
8 1 (0.065%) SOLIDWORKS
Business Applications
1 39 (2.52%) thinkFolio
2 15 (0.97%) Concordance
2 15 (0.97%) Relativity
3 13 (0.84%) Remedy ITSM
4 8 (0.52%) Eikon
5 7 (0.45%) Maximo
6 6 (0.39%) Dynamics CRM
7 5 (0.32%) Dynamics AX
8 4 (0.26%) IBM Operational Decision Manager
9 3 (0.19%) Magento
9 3 (0.19%) Markit EDM
9 3 (0.19%) Ringtail
9 3 (0.19%) SAP Hybris
10 2 (0.13%) Dynamics NAV
10 2 (0.13%) MetaTrader
10 2 (0.13%) Salesforce.com CRM
10 2 (0.13%) Unit4 Business World
11 1 (0.065%) ION MarketView
11 1 (0.065%) Misys Midas
11 1 (0.065%) Oracle EBS
Cloud Services
1 435 (28.14%) Office 365
2 187 (12.10%) Microsoft Azure
3 116 (7.50%) Amazon AWS
4 60 (3.88%) SaaS
5 38 (2.46%) G Suite
6 33 (2.13%) Mimecast
7 15 (0.97%) AWS CloudFormation
8 14 (0.91%) Azure Active Directory
9 13 (0.84%) OneDrive
10 12 (0.78%) Amazon EC2
11 11 (0.71%) Adobe Creative Cloud
11 11 (0.71%) Amazon S3
11 11 (0.71%) IaaS
12 7 (0.45%) CloudFront
12 7 (0.45%) Virtual Private Cloud
13 6 (0.39%) Slack
14 5 (0.32%) Oracle Service Cloud
14 5 (0.32%) Route 53
15 4 (0.26%) Google Cloud Platform
16 3 (0.19%) Amazon CloudWatch
Communications & Networking
1 272 (17.59%) DNS
2 220 (14.23%) DHCP
3 214 (13.84%) Firewall
4 195 (12.61%) TCP/IP
5 178 (11.51%) LAN
6 169 (10.93%) WAN
7 83 (5.37%) VPN
8 74 (4.79%) Internet
9 73 (4.72%) VoIP
10 69 (4.46%) SAN
11 64 (4.14%) Wireless
12 49 (3.17%) VLAN
13 38 (2.46%) HTTP
14 34 (2.20%) Wi-Fi
15 33 (2.13%) Skype
16 31 (2.01%) FTP
17 24 (1.55%) BGP
18 23 (1.49%) Cisco ASA
19 19 (1.23%) IP Telephony
19 19 (1.23%) NAS
Database & Business Intelligence
1 191 (12.35%) SQL Server
2 59 (3.82%) MySQL
3 38 (2.46%) Relational Database
4 20 (1.29%) RDBMS
5 19 (1.23%) Amazon RDS
6 16 (1.03%) SQL Server 2008
7 15 (0.97%) Oracle Database
8 14 (0.91%) SQL Server Reporting Services
9 13 (0.84%) MongoDB
10 8 (0.52%) PostgreSQL
11 7 (0.45%) Data Warehouse
12 6 (0.39%) Big Data
12 6 (0.39%) NoSQL
12 6 (0.39%) SQL Server 2012
12 6 (0.39%) SQL Server 2014
13 4 (0.26%) Blockchain
13 4 (0.26%) BusinessObjects
13 4 (0.26%) solidDB
14 3 (0.19%) DB2
14 3 (0.19%) Oracle Reports
Development Applications
1 44 (2.85%) JIRA
2 30 (1.94%) Maven
3 21 (1.36%) Eclipse
3 21 (1.36%) IntelliJ
3 21 (1.36%) NetBeans
4 20 (1.29%) Jenkins
5 18 (1.16%) MSI
6 14 (0.91%) Team Foundation Server
7 11 (0.71%) Git (software)
8 10 (0.65%) Ant
8 10 (0.65%) WinDbg
9 7 (0.45%) PEAR
10 5 (0.32%) Redmine
11 3 (0.19%) Oracle Forms
12 2 (0.13%) Subversion
12 2 (0.13%) TortoiseSVN
13 1 (0.065%) PyCharm
13 1 (0.065%) Toad
General
1 377 (24.39%) Finance
2 148 (9.57%) Banking
3 95 (6.14%) Front Office
4 74 (4.79%) Investment Banking
5 61 (3.95%) Telecoms
6 54 (3.49%) French Language
7 50 (3.23%) German Language
8 43 (2.78%) Advertising
9 41 (2.65%) Italian Language
10 35 (2.26%) Legal
11 29 (1.88%) Games
11 29 (1.88%) Law
12 18 (1.16%) Retail
13 11 (0.71%) Back Office
13 11 (0.71%) Publishing
14 9 (0.58%) Manufacturing
15 8 (0.52%) Marketing
15 8 (0.52%) Spanish Language
16 7 (0.45%) Financial Institution
17 6 (0.39%) Electronics
Libraries, Frameworks & Software Standards
1 85 (5.50%) XML
2 68 (4.40%) Web Services
3 62 (4.01%) FIX Protocol
4 39 (2.52%) HTML
4 39 (2.52%) Java EE
5 33 (2.13%) .NET
6 31 (2.01%) J2EE
7 29 (1.88%) REST
8 28 (1.81%) CSS
8 28 (1.81%) JMS
8 28 (1.81%) Spring
9 25 (1.62%) LDAP
9 25 (1.62%) SOAP
9 25 (1.62%) Software Packaging
10 23 (1.49%) JSON
11 21 (1.36%) Java SE
12 16 (1.03%) X-Windows
13 15 (0.97%) LAMP
14 12 (0.78%) Middleware
15 10 (0.65%) JSP
Miscellaneous
1 117 (7.57%) Computer Science
2 101 (6.53%) Analytical Skills
3 92 (5.95%) Hedge funds
4 65 (4.20%) Foreign Exchange (FX)
5 62 (4.01%) Fintech
6 58 (3.75%) Data Centre
7 57 (3.69%) Equities
8 55 (3.56%) Fixed Income
9 48 (3.10%) Derivative
10 45 (2.91%) Self-Motivation
11 44 (2.85%) Driving Licence
12 43 (2.78%) iPad
13 41 (2.65%) Video Conferencing
14 37 (2.39%) Enterprise Software
15 36 (2.33%) iPhone
16 28 (1.81%) Management Information System
17 24 (1.55%) Blackberry
18 21 (1.36%) Fat Client
18 21 (1.36%) Thin Client
19 18 (1.16%) Smartphone
Operating Systems
1 1,033 (66.82%) Windows
2 419 (27.10%) Windows Server
3 312 (20.18%) Windows 7
4 302 (19.53%) Windows 10
5 229 (14.81%) Windows Server 2012
6 221 (14.29%) Windows Server 2008
7 197 (12.74%) Linux
8 119 (7.70%) Mac OS X
9 115 (7.44%) Unix
10 77 (4.98%) Windows 8
11 63 (4.08%) Android
12 61 (3.95%) Apple iOS
13 59 (3.82%) Mac OS
14 38 (2.46%) Red Hat Enterprise Linux
15 27 (1.75%) Windows XP
16 24 (1.55%) CentOS
17 19 (1.23%) Windows Server 2003
18 18 (1.16%) AIX
18 18 (1.16%) Solaris
19 14 (0.91%) Ubuntu
Processes & Methodologies
1 304 (19.66%) ITIL
2 194 (12.55%) Problem-Solving
3 141 (9.12%) Infrastructure Engineering
4 101 (6.53%) Asset Management
5 60 (3.88%) Root Cause Analysis
6 57 (3.69%) Migration
7 54 (3.49%) Time Management
8 52 (3.36%) Problem Management
9 50 (3.23%) Change Management
10 47 (3.04%) Service Management
11 45 (2.91%) Wealth Management
12 44 (2.85%) Incident Management
13 43 (2.78%) Agile Software Development
13 43 (2.78%) ITIL V3
13 43 (2.78%) Project Management
14 38 (2.46%) Software Engineering
15 37 (2.39%) Cybersecurity
15 37 (2.39%) DevOps
15 37 (2.39%) Investment Management
16 36 (2.33%) Disaster Recovery
Programming Languages
1 292 (18.89%) SQL
2 186 (12.03%) Java
3 166 (10.74%) PowerShell
4 112 (7.24%) Python
5 97 (6.27%) Bash Shell
6 94 (6.08%) Perl
7 89 (5.76%) C++
8 66 (4.27%) C#
9 47 (3.04%) Ruby
10 44 (2.85%) Bourne shell
10 44 (2.85%) Korn
11 32 (2.07%) Shell Script
12 31 (2.01%) JavaScript
13 20 (1.29%) VBScript
14 16 (1.03%) C
15 13 (0.84%) T-SQL
16 11 (0.71%) VB
17 10 (0.65%) PHP
18 8 (0.52%) VBA
19 7 (0.45%) Java 8
Qualifications
1 205 (13.26%) Degree
2 174 (11.25%) Microsoft Certification
3 125 (8.09%) MCSE
4 93 (6.02%) MCSA
5 80 (5.17%) Cisco Certification
6 77 (4.98%) MCP
7 54 (3.49%) CCNA
8 38 (2.46%) MCTS
9 37 (2.39%) CCNP
9 37 (2.39%) Computer Science Degree
10 33 (2.13%) DBS Check
11 21 (1.36%) MCITP
12 15 (0.97%) Security Cleared
13 13 (0.84%) JNCIA
14 12 (0.78%) CISSP
14 12 (0.78%) VMware Certified Professional (VCP)
15 11 (0.71%) A+ Certification
16 10 (0.65%) Network+ Certification
17 9 (0.58%) SC Cleared
18 8 (0.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 131 (8.47%) SLA
2 11 (0.71%) GDPR
3 10 (0.65%) QA
4 8 (0.52%) ISO/IEC 27001
5 7 (0.45%) Data Quality
6 2 (0.13%) GCP
6 2 (0.13%) PCI DSS
7 1 (0.065%) Cyber Essentials
7 1 (0.065%) ISO 22301
7 1 (0.065%) ISO 9001
7 1 (0.065%) ISO/IEC 20000
System Software
1 679 (43.92%) Active Directory
2 137 (8.86%) VMware Infrastructure
3 107 (6.92%) Hyper-V
4 47 (3.04%) XenApp
5 28 (1.81%) XenDesktop
6 24 (1.55%) XenServer
7 20 (1.29%) Microsoft App-V
7 20 (1.29%) vSphere
8 16 (1.03%) VMware ESXi
9 13 (0.84%) Virtual Machines
10 10 (0.65%) Oracle RAC
11 9 (0.58%) Virtual Servers
12 8 (0.52%) Terminal Server
13 7 (0.45%) VirtualBox
14 6 (0.39%) Virtual Desktop
15 5 (0.32%) Terminal Services
16 4 (0.26%) Microsoft Virtual Server
16 4 (0.26%) VMware Workstation
17 3 (0.19%) Firmware
17 3 (0.19%) vCloud
Systems Management
1 179 (11.58%) SCCM
2 29 (1.88%) Puppet
3 28 (1.81%) Opscode Chef
4 24 (1.55%) WSUS
5 23 (1.49%) AirWatch
6 22 (1.42%) Ansible
6 22 (1.42%) Backup Exec
7 21 (1.36%) SCOM
8 18 (1.16%) Nagios
9 16 (1.03%) Jamf Pro
10 13 (0.84%) Cisco CUCM
11 11 (0.71%) HP UCMDB
11 11 (0.71%) Microsoft Intune
12 10 (0.65%) Perfmon
13 9 (0.58%) EMC NetWorker
14 7 (0.45%) HP Data Protector
14 7 (0.45%) Kibana
15 6 (0.39%) HAProxy
15 6 (0.39%) Terraform
16 5 (0.32%) ZABBIX
Vendors
1 628 (40.62%) Microsoft
2 277 (17.92%) VMware
3 206 (13.32%) Citrix
4 179 (11.58%) Cisco
5 143 (9.25%) Apple
6 125 (8.09%) Oracle
7 109 (7.05%) Bloomberg
8 104 (6.73%) Reuters
9 80 (5.17%) HP
10 55 (3.56%) Red Hat
11 50 (3.23%) ServiceNow
12 48 (3.10%) Tradeweb
13 47 (3.04%) FXall
14 41 (2.65%) Adobe
14 41 (2.65%) IBM
15 39 (2.52%) MarketAxess
16 38 (2.46%) Google
17 36 (2.33%) Dell
18 33 (2.13%) Veeam
19 29 (1.88%) Juniper