Support Engineer Jobs in London

Support Engineer
England > London

The median Support Engineer salary in London is £40,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 184 196 328
Rank change year-on-year +12 +132 -79
Permanent jobs requiring a Support Engineer 408 650 795
As % of all permanent jobs advertised in London 1.74% 1.81% 1.22%
As % of the Job Titles category 1.85% 1.91% 1.26%
Number of salaries quoted 321 570 703
10th Percentile £29,000 £30,000 £28,000
25th Percentile £32,500 £32,000 £31,250
Median annual salary (50th Percentile) £40,000 £38,000 £37,500
Median % change year-on-year +5.26% +1.33% -11.76%
75th Percentile £55,000 £45,000 £55,000
90th Percentile £72,500 £65,000 £71,250
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,087 34,033 62,964
% of permanent jobs with a recognized job title 94.09% 95.02% 96.34%
Number of salaries quoted 16,626 24,925 34,921
10th Percentile £38,454 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,000 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 27 April 2024.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +27 105 £40,000 +11.11% 11
West London -1 45 £32,500 -7.14% 8
South London -36 6 £34,000 +3.03% 13
North London -4 5 £42,500 +30.17% 1
East London +16 1 £33,500 -1.47% 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 27 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 269 (65.93%) Windows
2 214 (52.45%) Active Directory
3 201 (49.26%) Microsoft
4 191 (46.81%) Microsoft 365
5 123 (30.15%) Social Skills
6 122 (29.90%) Finance
7 111 (27.21%) Azure
8 103 (25.25%) Microsoft Exchange
9 102 (25.00%) Problem-Solving
10 100 (24.51%) Microsoft Office
11 96 (23.53%) Degree
12 93 (22.79%) Windows 10
13 76 (18.63%) Windows Server
14 75 (18.38%) ITIL
15 71 (17.40%) VMware
16 63 (15.44%) DNS
17 62 (15.20%) PowerShell
17 62 (15.20%) Customer Service
18 56 (13.73%) Analytical Skills
19 53 (12.99%) Microsoft Intune
20 49 (12.01%) Apple
21 46 (11.27%) Linux
21 46 (11.27%) Firewall
22 44 (10.78%) SQL
22 44 (10.78%) Entra ID
23 42 (10.29%) Cisco
24 41 (10.05%) Video Conferencing
25 37 (9.07%) Banking
26 36 (8.82%) Fintech
27 35 (8.58%) SCCM

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (25.25%) Microsoft Exchange
2 34 (8.33%) SharePoint
3 26 (6.37%) Skype for Business
4 18 (4.41%) Confluence
5 10 (2.45%) Exchange Server 2013
6 9 (2.21%) CMS
6 9 (2.21%) Exchange Server 2010
7 5 (1.23%) IIS
7 5 (1.23%) Tomcat
8 3 (0.74%) SAS
9 2 (0.49%) Apache
9 2 (0.49%) EPiServer
9 2 (0.49%) Exchange Server 2007
9 2 (0.49%) SharePoint 2010
9 2 (0.49%) SharePoint 2013
Applications
1 100 (24.51%) Microsoft Office
2 5 (1.23%) Microsoft Excel
3 4 (0.98%) Microsoft PowerPoint
4 3 (0.74%) SPSS
Business Applications
1 3 (0.74%) Eikon
2 2 (0.49%) Carpe Diem
3 1 (0.25%) Elite 3E
Cloud Services
1 191 (46.81%) Microsoft 365
2 111 (27.21%) Azure
3 44 (10.78%) Entra ID
4 24 (5.88%) AWS
5 15 (3.68%) Mimecast
5 15 (3.68%) SaaS
6 12 (2.94%) WhatsApp
7 9 (2.21%) Azure Monitor
7 9 (2.21%) OneDrive
8 8 (1.96%) Azure Cosmos DB
9 7 (1.72%) Azure DevOps
9 7 (1.72%) GCP
10 6 (1.47%) Dynamics 365
10 6 (1.47%) Nutanix
11 4 (0.98%) Amazon EC2
12 3 (0.74%) Dropbox
12 3 (0.74%) Power Platform
12 3 (0.74%) Rubrik
13 2 (0.49%) Power Automate
13 2 (0.49%) PowerApps
Communications & Networking
1 63 (15.44%) DNS
2 46 (11.27%) Firewall
3 31 (7.60%) Wi-Fi
4 30 (7.35%) DHCP
4 30 (7.35%) Skype
5 28 (6.86%) LAN
6 27 (6.62%) TCP/IP
7 26 (6.37%) Cisco IOS
7 26 (6.37%) WAN
8 23 (5.64%) VPN
9 22 (5.39%) Telepresence
10 16 (3.92%) PBX
11 13 (3.19%) Wireless
12 12 (2.94%) VoIP
13 11 (2.70%) VLAN
14 9 (2.21%) WebEx
15 6 (1.47%) Internet
15 6 (1.47%) Remote Desktop
15 6 (1.47%) SSL
16 5 (1.23%) SAN
Database & Business Intelligence
1 26 (6.37%) SQL Server
2 19 (4.66%) MySQL
3 18 (4.41%) PostgreSQL
4 5 (1.23%) Relational Database
5 3 (0.74%) Big Data
5 3 (0.74%) EDRMS
5 3 (0.74%) RDBMS
6 2 (0.49%) Data Lake
6 2 (0.49%) PowerPivot
6 2 (0.49%) SQL Server Analysis Services
6 2 (0.49%) SQL Server Integration Services
6 2 (0.49%) SQL Server Reporting Services
7 1 (0.25%) Amazon RDS
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Electronic Patient Records
7 1 (0.25%) MongoDB
7 1 (0.25%) Power BI
Development Applications
1 20 (4.90%) JIRA
2 17 (4.17%) Bitbucket
3 16 (3.92%) Jenkins
4 8 (1.96%) Git
5 7 (1.72%) Visual Studio
6 3 (0.74%) MSI
7 1 (0.25%) Atlassian Bamboo
7 1 (0.25%) GitLab
General
1 123 (30.15%) Social Skills
2 122 (29.90%) Finance
3 56 (13.73%) Analytical Skills
4 37 (9.07%) Banking
5 26 (6.37%) Telecoms
6 23 (5.64%) Pharmaceutical
7 22 (5.39%) Automotive
8 17 (4.17%) Organisational Skills
9 13 (3.19%) Inclusion and Diversity
9 13 (3.19%) Retail
10 12 (2.94%) Legal
11 10 (2.45%) Law
11 10 (2.45%) Marketing
12 5 (1.23%) Front Office
12 5 (1.23%) Games
13 3 (0.74%) Advertising
13 3 (0.74%) Financial Institution
14 2 (0.49%) Electronics
14 2 (0.49%) General Ledger
14 2 (0.49%) Manufacturing
Libraries, Frameworks & Software Standards
1 11 (2.70%) .NET
2 8 (1.96%) ADSI
2 8 (1.96%) JSON
2 8 (1.96%) LDAP
2 8 (1.96%) REST
2 8 (1.96%) SOAP
2 8 (1.96%) Web Services
3 7 (1.72%) ASP.NET
3 7 (1.72%) XML
3 7 (1.72%) XSLT
4 6 (1.47%) FIX Protocol
5 4 (0.98%) CSS
6 3 (0.74%) .NET Framework
7 2 (0.49%) EDI
7 2 (0.49%) React
8 1 (0.25%) Elastic Stack
8 1 (0.25%) LAMP
8 1 (0.25%) SAML
Miscellaneous
1 41 (10.05%) Video Conferencing
2 22 (5.39%) Onboarding
2 22 (5.39%) Smartphone
3 21 (5.15%) Self-Motivation
4 20 (4.90%) EPoS
5 12 (2.94%) Driving Licence
6 11 (2.70%) Foreign Exchange (FX)
7 10 (2.45%) Data Centre
8 9 (2.21%) iPad
9 8 (1.96%) Greenfield Project
9 8 (1.96%) Management Information System
10 5 (1.23%) CCTV
11 4 (0.98%) Client/Server
11 4 (0.98%) Legacy Applications
12 3 (0.74%) Blackberry
12 3 (0.74%) Cybercrime
12 3 (0.74%) Hedge funds
12 3 (0.74%) Linux Command Line
12 3 (0.74%) Smart City
12 3 (0.74%) Social Media
Operating Systems
1 269 (65.93%) Windows
2 93 (22.79%) Windows 10
3 76 (18.63%) Windows Server
4 46 (11.27%) Linux
5 34 (8.33%) Mac OS
6 27 (6.62%) Windows 7
7 26 (6.37%) Windows Server 2012
8 21 (5.15%) Apple iOS
9 19 (4.66%) Android
10 17 (4.17%) Mac OS X
11 14 (3.43%) Windows Server 2008
12 9 (2.21%) Unix
13 5 (1.23%) Windows Server 2016
13 5 (1.23%) Windows Server 2019
14 2 (0.49%) AIX
14 2 (0.49%) CentOS
14 2 (0.49%) Red Hat Enterprise Linux
14 2 (0.49%) Ubuntu
15 1 (0.25%) VMS
15 1 (0.25%) Windows 8
Processes & Methodologies
1 102 (25.00%) Problem-Solving
2 75 (18.38%) ITIL
3 62 (15.20%) Customer Service
4 36 (8.82%) Fintech
5 30 (7.35%) Infrastructure Engineering
6 24 (5.88%) Mentoring
7 23 (5.64%) CI/CD
8 22 (5.39%) Task Automation
9 21 (5.15%) ITSM
10 20 (4.90%) Asset Management
10 20 (4.90%) Service Delivery
11 19 (4.66%) Computer Science
11 19 (4.66%) Root Cause Analysis
12 16 (3.92%) Project Management
13 15 (3.68%) Service Management
13 15 (3.68%) Stakeholder Management
14 13 (3.19%) Change Control
15 12 (2.94%) Migration
15 12 (2.94%) Time Management
16 10 (2.45%) Agile
Programming Languages
1 62 (15.20%) PowerShell
2 44 (10.78%) SQL
3 23 (5.64%) Bash
4 22 (5.39%) Python
5 20 (4.90%) C#
6 12 (2.94%) Java
7 8 (1.96%) C++
8 7 (1.72%) T-SQL
8 7 (1.72%) XPath
9 3 (0.74%) C
10 1 (0.25%) ActionScript
10 1 (0.25%) ActionScript 2.0
10 1 (0.25%) Korn
10 1 (0.25%) Kusto Query Language
10 1 (0.25%) PHP
10 1 (0.25%) Shell Script
10 1 (0.25%) Tcl
10 1 (0.25%) tcsh
10 1 (0.25%) VB
Qualifications
1 96 (23.53%) Degree
2 29 (7.11%) Master's Degree
3 23 (5.64%) Cisco Certification
4 22 (5.39%) CCNA
4 22 (5.39%) ITIL Foundation Certificate
4 22 (5.39%) MBA
5 15 (3.68%) Security Cleared
6 10 (2.45%) Azure Certification
6 10 (2.45%) Computer Science Degree
6 10 (2.45%) Microsoft Certification
7 6 (1.47%) A+ Certification
7 6 (1.47%) ITIL Certification
8 4 (0.98%) AWS Certification
8 4 (0.98%) DBS Check
8 4 (0.98%) MCSE
9 3 (0.74%) MCITP
9 3 (0.74%) MCP
9 3 (0.74%) MCT
10 2 (0.49%) MCSA
10 2 (0.49%) Network+ Certification
Quality Assurance & Compliance
1 33 (8.09%) SLA
2 3 (0.74%) ISO/IEC 27001
3 2 (0.49%) GDPR
4 1 (0.25%) Cyber Essentials
4 1 (0.25%) Cyber Essentials PLUS
4 1 (0.25%) QA
System Software
1 214 (52.45%) Active Directory
2 34 (8.33%) VMware Infrastructure
3 29 (7.11%) VMware ESXi
4 22 (5.39%) Hyper-V
5 10 (2.45%) XenApp
6 8 (1.96%) XenDesktop
7 7 (1.72%) Virtual Desktop
7 7 (1.72%) vSphere
8 5 (1.23%) Virtual Machines
9 4 (0.98%) Terminal Services
10 3 (0.74%) Firmware
11 2 (0.49%) NFS
12 1 (0.25%) BitLocker
12 1 (0.25%) Docker
12 1 (0.25%) Microsoft App-V
12 1 (0.25%) Virtual Servers
12 1 (0.25%) VMware NSX
12 1 (0.25%) VMware Server
12 1 (0.25%) Xen
Systems Management
1 53 (12.99%) Microsoft Intune
2 35 (8.58%) SCCM
3 11 (2.70%) Terraform
3 11 (2.70%) vCenter Server
4 7 (1.72%) Jamf Pro
5 5 (1.23%) Pingdom
5 5 (1.23%) Single Sign-On
6 3 (0.74%) Ansible
6 3 (0.74%) NetBackup
7 2 (0.49%) Backup Exec
7 2 (0.49%) Cisco CUCM
7 2 (0.49%) ITRS Geneos
8 1 (0.25%) FortiGate
8 1 (0.25%) Kibana
8 1 (0.25%) Kubernetes
8 1 (0.25%) logstash
8 1 (0.25%) Progress Chef
8 1 (0.25%) Puppet
8 1 (0.25%) systemd
8 1 (0.25%) WSUS
Vendors
1 201 (49.26%) Microsoft
2 71 (17.40%) VMware
3 49 (12.01%) Apple
4 42 (10.29%) Cisco
5 34 (8.33%) Citrix
6 24 (5.88%) Polycom
7 20 (4.90%) Bloomberg
8 17 (4.17%) Atlassian
8 17 (4.17%) Palo Alto
9 15 (3.68%) ServiceNow
10 11 (2.70%) SolarWinds
11 10 (2.45%) Murex
12 9 (2.21%) HP
13 7 (1.72%) ConnectWise
13 7 (1.72%) iManage
13 7 (1.72%) Sun
14 6 (1.47%) Dell
14 6 (1.47%) Google
15 5 (1.23%) Meraki
16 4 (0.98%) Ivanti