IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 21 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 17 17 41
Rank change year-on-year 0 +24 +51
Permanent jobs requiring an IT Support 233 141 172
As % of all permanent jobs in the East Midlands 6.74% 9.46% 4.80%
As % of the Job Titles category 7.22% 9.97% 5.10%
Number of salaries quoted 200 70 148
10th Percentile £24,750 £21,200 £22,500
25th Percentile £26,250 £21,250 £23,500
Median annual salary (50th Percentile) £30,000 £27,500 £26,000
Median % change year-on-year +9.09% +5.77% -5.45%
75th Percentile £36,000 £32,188 £31,500
90th Percentile £43,750 £48,750 £37,500
England median annual salary £31,000 £32,000 £30,000
% change year-on-year -3.13% +6.67% -3.23%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 3,228 1,414 3,373
% of permanent jobs with a recognized job title 93.40% 94.84% 94.19%
Number of salaries quoted 2,066 887 2,682
10th Percentile £26,525 £26,250 £25,750
25th Percentile £31,250 £33,750 £31,563
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% -10.00%
75th Percentile £60,000 £62,500 £56,250
90th Percentile £77,500 £70,500 £68,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 21 March 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 21 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -3 82 £28,500 +3.64% 5
Nottinghamshire +30 56 £30,000 +21.21% 8
Lincolnshire -3 42 £36,250 -23.68% 1
Leicestershire -30 30 £33,750 +23.85% 4
Northamptonshire -14 20 £28,125 +2.27% 1
Rutland - 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 21 March 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 116 (49.79%) Microsoft 365
2 112 (48.07%) Windows
3 81 (34.76%) Problem-Solving
4 74 (31.76%) Active Directory
5 67 (28.76%) Customer Service
6 57 (24.46%) Microsoft
7 52 (22.32%) Azure
8 46 (19.74%) Windows Server
9 44 (18.88%) ITSM
10 43 (18.45%) DHCP
10 43 (18.45%) DNS
11 42 (18.03%) Incident Management
12 30 (12.88%) ITIL
12 30 (12.88%) Microsoft Intune
13 27 (11.59%) Entra ID
14 25 (10.73%) SharePoint
15 23 (9.87%) SLA
16 22 (9.44%) Mentoring
17 21 (9.01%) Linux
17 21 (9.01%) Root Cause Analysis
18 19 (8.15%) JIRA
19 18 (7.73%) Process Improvement
20 17 (7.30%) SQL
20 17 (7.30%) TCP/IP
21 16 (6.87%) Cisco
21 16 (6.87%) Continuous Improvement
21 16 (6.87%) Microsoft Certification
21 16 (6.87%) Microsoft Exchange
21 16 (6.87%) Windows 10
22 15 (6.44%) Agile

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (10.73%) SharePoint
2 16 (6.87%) Microsoft Exchange
3 14 (6.01%) Confluence
Applications
1 4 (1.72%) Microsoft Office
2 2 (0.86%) Microsoft Excel
Business Applications
1 1 (0.43%) Shopify
Cloud Services
1 116 (49.79%) Microsoft 365
2 52 (22.32%) Azure
3 27 (11.59%) Entra ID
4 7 (3.00%) AWS
5 6 (2.58%) Google Workspace
6 2 (0.86%) iPaaS
6 2 (0.86%) Nutanix
6 2 (0.86%) SaaS
7 1 (0.43%) Dynamics 365
7 1 (0.43%) OneDrive
Communications & Networking
1 43 (18.45%) DHCP
1 43 (18.45%) DNS
2 17 (7.30%) TCP/IP
3 15 (6.44%) Firewall
4 11 (4.72%) VPN
5 8 (3.43%) IP Telephony
5 8 (3.43%) WAN
6 7 (3.00%) VLAN
7 6 (2.58%) VoIP
8 5 (2.15%) TETRA
8 5 (2.15%) Wireless
9 4 (1.72%) LAN
9 4 (1.72%) SD-WAN
9 4 (1.72%) WLAN
10 2 (0.86%) Network Security
10 2 (0.86%) SAN
11 1 (0.43%) 3G
11 1 (0.43%) ADSL
11 1 (0.43%) Internet
11 1 (0.43%) Wi-Fi
Database & Business Intelligence
1 4 (1.72%) Oracle Database
Development Applications
1 19 (8.15%) JIRA
General
1 71 (30.47%) Social Skills
2 29 (12.45%) Law
3 13 (5.58%) Analytical Skills
3 13 (5.58%) Automotive
3 13 (5.58%) Finance
4 9 (3.86%) Public Sector
5 8 (3.43%) Organisational Skills
5 8 (3.43%) Telecoms
6 7 (3.00%) Marketing
7 5 (2.15%) Multimedia
8 4 (1.72%) Documentation Skills
8 4 (1.72%) Legal
9 3 (1.29%) Retail
10 1 (0.43%) Electronics
10 1 (0.43%) Inclusion and Diversity
10 1 (0.43%) Local Government
Miscellaneous
1 72 (30.90%) Driving Licence
2 12 (5.15%) Onboarding
3 7 (3.00%) CCTV
4 3 (1.29%) Analytical Mindset
4 3 (1.29%) Smartphone
5 2 (0.86%) Clustering
5 2 (0.86%) Enterprise Software
5 2 (0.86%) Management Information System
5 2 (0.86%) Social Media
6 1 (0.43%) NHS
6 1 (0.43%) Video Conferencing
Operating Systems
1 112 (48.07%) Windows
2 46 (19.74%) Windows Server
3 21 (9.01%) Linux
4 16 (6.87%) Windows 10
5 7 (3.00%) Mac OS
6 6 (2.58%) Android
7 5 (2.15%) Apple iOS
7 5 (2.15%) Windows Server 2019
8 2 (0.86%) Unix
8 2 (0.86%) Windows Server 2012
9 1 (0.43%) Windows Server 2008
Processes & Methodologies
1 81 (34.76%) Problem-Solving
2 67 (28.76%) Customer Service
3 44 (18.88%) ITSM
4 42 (18.03%) Incident Management
5 30 (12.88%) ITIL
6 22 (9.44%) Mentoring
7 21 (9.01%) Root Cause Analysis
8 18 (7.73%) Process Improvement
9 16 (6.87%) Continuous Improvement
10 15 (6.44%) Agile
10 15 (6.44%) Logistics
10 15 (6.44%) Service Management
11 14 (6.01%) Service Delivery
12 12 (5.15%) Asset Management
12 12 (5.15%) Cybersecurity
12 12 (5.15%) Data Protection
12 12 (5.15%) ERP
12 12 (5.15%) Network Management
13 10 (4.29%) Collaborative Working
14 9 (3.86%) Infrastructure Engineering
Programming Languages
1 17 (7.30%) SQL
2 9 (3.86%) PowerShell
Qualifications
1 16 (6.87%) Microsoft Certification
2 15 (6.44%) Degree
3 7 (3.00%) CCNA
3 7 (3.00%) CCNP
3 7 (3.00%) Cisco Certification
3 7 (3.00%) MCSA
3 7 (3.00%) MCSE
3 7 (3.00%) Microsoft Certified Professional
4 5 (2.15%) Computer Science Degree
5 4 (1.72%) SC Cleared
5 4 (1.72%) Security Cleared
6 3 (1.29%) A+ Certification
6 3 (1.29%) HND
6 3 (1.29%) Network+ Certification
7 2 (0.86%) DBS Check
Quality Assurance & Compliance
1 23 (9.87%) SLA
2 10 (4.29%) Cyber Essentials
3 5 (2.15%) GDPR
4 1 (0.43%) QA
System Software
1 74 (31.76%) Active Directory
2 14 (6.01%) Hyper-V
3 5 (2.15%) VMware Infrastructure
4 4 (1.72%) Docker
Systems Management
1 30 (12.88%) Microsoft Intune
2 5 (2.15%) Jamf Pro
3 4 (1.72%) Kubernetes
4 2 (0.86%) Failover Clustering
Vendors
1 57 (24.46%) Microsoft
2 16 (6.87%) Cisco
3 12 (5.15%) ServiceNow
3 12 (5.15%) VMware
4 9 (3.86%) Meraki
5 8 (3.43%) Apple
5 8 (3.43%) Freshdesk
6 7 (3.00%) Draytek
6 7 (3.00%) Mitel
6 7 (3.00%) WatchGuard
7 6 (2.58%) Google
8 5 (2.15%) Fortinet
8 5 (2.15%) Fujitsu
8 5 (2.15%) OpenText
8 5 (2.15%) Sage
8 5 (2.15%) Virgin Media
9 4 (1.72%) Oracle
10 3 (1.29%) HP
10 3 (1.29%) Logitech
10 3 (1.29%) Yealink