IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 18 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Sep 2026
Same period 2025 Same period 2024
Rank 36 38 48
Rank change year-on-year +2 +10 +28
Permanent jobs requiring an IT Support 219 157 159
As % of all permanent jobs in the East Midlands 3.34% 6.76% 3.98%
As % of the Job Titles category 3.59% 7.22% 4.20%
Number of salaries quoted 181 150 106
10th Percentile £24,125 £24,250 £12,000
25th Percentile £26,300 £26,250 £14,500
Median annual salary (50th Percentile) £30,000 £28,500 £25,000
Median % change year-on-year +5.26% +14.00% -9.09%
75th Percentile £35,000 £37,500 £30,000
90th Percentile £42,500 £42,500 £33,750
England median annual salary £32,250 £31,500 £30,000
% change year-on-year +2.38% +5.00% -7.69%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 6,099 2,175 3,783
% of permanent jobs with a recognized job title 93.07% 93.67% 94.76%
Number of salaries quoted 3,969 1,261 2,015
10th Percentile £28,000 £26,250 £27,500
25th Percentile £35,000 £30,000 £35,000
Median annual salary (50th Percentile) £47,500 £41,645 £45,000
Median % change year-on-year +14.06% -7.46% -14.29%
75th Percentile £60,000 £57,500 £60,000
90th Percentile £75,000 £72,250 £73,750
England median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - -8.33%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 18 September 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 18 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -14 56 £30,500 -12.86% 4
Derbyshire -3 52 £29,500 +7.27% 6
Northamptonshire +30 47 £30,000 +3.45% 9
Leicestershire -18 38 £32,500 +14.04% 7
Lincolnshire -14 26 £30,000 -25.00% 5
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 18 September 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 124 (56.62%) Microsoft 365
2 122 (55.71%) Microsoft
3 119 (54.34%) Windows
4 90 (41.10%) Problem-Solving
5 88 (40.18%) Active Directory
6 62 (28.31%) Azure
7 52 (23.74%) Customer Service
8 44 (20.09%) Entra ID
8 44 (20.09%) Windows Server
9 42 (19.18%) DNS
10 39 (17.81%) DHCP
11 33 (15.07%) Microsoft Intune
12 31 (14.16%) Hyper-V
13 30 (13.70%) Continuous Improvement
13 30 (13.70%) Cybersecurity
13 30 (13.70%) Firewall
13 30 (13.70%) ITIL
14 29 (13.24%) TCP/IP
15 26 (11.87%) ERP
16 25 (11.42%) Service Delivery
17 24 (10.96%) Mentoring
18 23 (10.50%) ITSM
19 22 (10.05%) Windows 10
20 20 (9.13%) VLAN
21 19 (8.68%) Service Management
22 18 (8.22%) Microsoft Exchange
22 18 (8.22%) Microsoft Office
22 18 (8.22%) SQL
23 17 (7.76%) Degree
23 17 (7.76%) Microsoft Certification

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (8.22%) Microsoft Exchange
2 16 (7.31%) SharePoint
Applications
1 18 (8.22%) Microsoft Office
2 15 (6.85%) Microsoft Excel
3 3 (1.37%) Microsoft PowerPoint
Business Applications
1 11 (5.02%) SAP Business One
2 3 (1.37%) JDE EnterpriseOne
3 1 (0.46%) Dynamics CRM
Cloud Services
1 124 (56.62%) Microsoft 365
2 62 (28.31%) Azure
3 44 (20.09%) Entra ID
4 8 (3.65%) AWS
4 8 (3.65%) Google Workspace
5 7 (3.20%) OneDrive
6 2 (0.91%) Azure Sentinel
6 2 (0.91%) Power Platform
7 1 (0.46%) Azure Stack
7 1 (0.46%) Mimecast
Communications & Networking
1 42 (19.18%) DNS
2 39 (17.81%) DHCP
3 30 (13.70%) Firewall
4 29 (13.24%) TCP/IP
5 20 (9.13%) VLAN
6 16 (7.31%) VPN
7 15 (6.85%) Wireless
8 8 (3.65%) IP Telephony
8 8 (3.65%) Network Security
8 8 (3.65%) VoIP
9 7 (3.20%) Wi-Fi
10 6 (2.74%) Internet
11 4 (1.83%) LAN
11 4 (1.83%) Value-Added Service
11 4 (1.83%) WAN
12 3 (1.37%) Remote Desktop
13 1 (0.46%) SAN
Database & Business Intelligence
1 5 (2.28%) SQL Server
2 1 (0.46%) Oracle Database
Development Applications
1 9 (4.11%) JIRA
2 5 (2.28%) VersionOne
General
1 86 (39.27%) Social Skills
2 15 (6.85%) Telecoms
3 12 (5.48%) Analytical Skills
4 11 (5.02%) Manufacturing
4 11 (5.02%) Organisational Skills
5 7 (3.20%) Retail
6 6 (2.74%) Advertising
6 6 (2.74%) Law
6 6 (2.74%) Public Sector
7 3 (1.37%) Aviation
8 2 (0.91%) Finance
9 1 (0.46%) Inclusion and Diversity
9 1 (0.46%) Local Government
9 1 (0.46%) Military
Libraries, Frameworks & Software Standards
1 1 (0.46%) .NET
1 1 (0.46%) .NET Framework
Miscellaneous
1 61 (27.85%) Driving Licence
2 21 (9.59%) Onboarding
3 17 (7.76%) CCTV
4 6 (2.74%) Self-Motivation
5 4 (1.83%) Video Conferencing
6 3 (1.37%) Enterprise Software
7 1 (0.46%) Clustering
7 1 (0.46%) FMCG
7 1 (0.46%) Replication
Operating Systems
1 119 (54.34%) Windows
2 44 (20.09%) Windows Server
3 22 (10.05%) Windows 10
4 14 (6.39%) Linux
5 6 (2.74%) Mac OS
6 2 (0.91%) Android
6 2 (0.91%) Windows Server 2012
7 1 (0.46%) Apple iOS
7 1 (0.46%) Unix
Processes & Methodologies
1 90 (41.10%) Problem-Solving
2 52 (23.74%) Customer Service
3 30 (13.70%) Continuous Improvement
3 30 (13.70%) Cybersecurity
3 30 (13.70%) ITIL
4 26 (11.87%) ERP
5 25 (11.42%) Service Delivery
6 24 (10.96%) Mentoring
7 23 (10.50%) ITSM
8 19 (8.68%) Service Management
9 14 (6.39%) Business Continuity
9 14 (6.39%) Time Management
10 11 (5.02%) Computer Science
10 11 (5.02%) Patch Management
10 11 (5.02%) Project Delivery
10 11 (5.02%) Ticket Management
11 10 (4.57%) Asset Management
11 10 (4.57%) Collaborative Working
11 10 (4.57%) Server Patching
12 9 (4.11%) Incident Management
Programming Languages
1 18 (8.22%) SQL
2 13 (5.94%) PowerShell
3 12 (5.48%) VBA
4 1 (0.46%) Python
4 1 (0.46%) RPG
4 1 (0.46%) VB.NET
Qualifications
1 17 (7.76%) Degree
1 17 (7.76%) Microsoft Certification
2 15 (6.85%) DBS Check
3 12 (5.48%) CCNA
3 12 (5.48%) Cisco Certification
4 8 (3.65%) CCNP
4 8 (3.65%) MCSA
4 8 (3.65%) MCSE
4 8 (3.65%) Microsoft Certified Professional
5 7 (3.20%) Computer Science Degree
6 4 (1.83%) A+ Certification
7 3 (1.37%) Azure Certification
8 2 (0.91%) CompTIA Security+
8 2 (0.91%) Network+ Certification
Quality Assurance & Compliance
1 15 (6.85%) Cyber Essentials
2 13 (5.94%) SLA
3 5 (2.28%) ISO/IEC 27001
3 5 (2.28%) PCI DSS
4 2 (0.91%) Cyber Essentials PLUS
4 2 (0.91%) NIST
5 1 (0.46%) Accessibility
5 1 (0.46%) GDPR
System Software
1 88 (40.18%) Active Directory
2 31 (14.16%) Hyper-V
3 5 (2.28%) Virtual Desktop
3 5 (2.28%) VMware Infrastructure
4 3 (1.37%) Firmware
5 1 (0.46%) VMware ESXi
5 1 (0.46%) vSphere
Systems Management
1 33 (15.07%) Microsoft Intune
2 5 (2.28%) SCCM
3 3 (1.37%) Jamf Pro
4 1 (0.46%) Backup Exec
4 1 (0.46%) Failover Clustering
4 1 (0.46%) Microsoft Clustering
Vendors
1 122 (55.71%) Microsoft
2 13 (5.94%) VMware
3 11 (5.02%) SAP
3 11 (5.02%) ServiceNow
3 11 (5.02%) WatchGuard
4 10 (4.57%) Apple
4 10 (4.57%) Cisco
5 8 (3.65%) Draytek
5 8 (3.65%) ESET
5 8 (3.65%) Google
5 8 (3.65%) Mitel
6 7 (3.20%) Meraki
7 6 (2.74%) JD Edwards
7 6 (2.74%) OpenText
7 6 (2.74%) Sage
8 4 (1.83%) Freshdesk
9 3 (1.37%) HP
9 3 (1.37%) Palo Alto
9 3 (1.37%) Ubiquiti
9 3 (1.37%) Veeam