Period
to 12 July 2020

The median annual salary for an IT Support was £26,000 in advertised job vacancies in the East Midlands during the 6 months to 12 July 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > East Midlands
6 months to
12 Jul 2020
Same period 2019 Same period 2018
Rank 94 114 103
Rank change year-on-year +20 -11 +24
Permanent jobs requiring an IT Support 33 90 151
As % of all permanent jobs advertised in the East Midlands 1.65% 2.17% 2.89%
As % of the Job Titles category 1.70% 2.25% 2.97%
Number of salaries quoted 31 84 128
Median annual salary £26,000 £25,500 £25,000
Median salary % change year-on-year +1.96% +2.00% +8.70%
10th Percentile £21,000 £20,825 £18,500
90th Percentile £35,000 £36,000 £34,125
England median annual salary £29,000 £27,500 £27,500
% change year-on-year +5.45% - +3.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 1,936 3,996 5,089
% of permanent IT jobs with a recognized job title 96.95% 96.43% 97.49%
Number of salaries quoted 1,579 3,133 4,263
Median annual salary £42,500 £41,500 £42,500
Median salary % change year-on-year +2.41% -2.35% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £70,000 £65,000 £65,000
England median annual salary £55,000 £51,500 £50,000
% change year-on-year +6.80% +3.00% +5.26%

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 12 July 2020.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 12 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +40 12 £31,250 +22.55% 1
Nottinghamshire +19 10 £25,000 -0.52% 2
Northamptonshire +26 8 £25,000 -1.96% 1
Derbyshire +5 2 £25,000 -16.67% 1
Lincolnshire +7 1 £26,500 +8.16% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 12 July 2020, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 25 (75.76%) Windows
2 20 (60.61%) Active Directory
3 19 (57.58%) Windows Server
4 17 (51.52%) Office 365
5 14 (42.42%) Windows 10
6 13 (39.39%) Windows Server 2012
6 13 (39.39%) ITIL
6 13 (39.39%) Windows Server 2016
7 11 (33.33%) Microsoft
8 10 (30.30%) SCCM
8 10 (30.30%) Windows 7
8 10 (30.30%) Microsoft Office
9 7 (21.21%) VMware
10 6 (18.18%) SQL
10 6 (18.18%) Citrix
10 6 (18.18%) VMware Infrastructure
11 5 (15.15%) Veeam
11 5 (15.15%) Cisco
11 5 (15.15%) Linux
11 5 (15.15%) Firewall
12 4 (12.12%) Windows Server 2019
12 4 (12.12%) Statistics
12 4 (12.12%) Web Services
12 4 (12.12%) Capacity Planning
12 4 (12.12%) Social Media
12 4 (12.12%) Bazaar
12 4 (12.12%) CentOS
12 4 (12.12%) Cisco ASA
12 4 (12.12%) Network Security
12 4 (12.12%) GDPR

IT Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) MS Exchange
2 2 (6.06%) SharePoint
3 1 (3.03%) Exchange Server 2010
3 1 (3.03%) Exchange Server 2013
Applications
1 10 (30.30%) Microsoft Office
2 1 (3.03%) Microsoft Excel
Business Applications
1 1 (3.03%) Workfront
Cloud Services
1 17 (51.52%) Office 365
2 1 (3.03%) Azure
2 1 (3.03%) Power Platform
Communications & Networking
1 5 (15.15%) Firewall
2 4 (12.12%) Cisco ASA
2 4 (12.12%) NetScaler
2 4 (12.12%) Network Security
3 3 (9.09%) LAN
3 3 (9.09%) WAN
4 2 (6.06%) ADSL
4 2 (6.06%) DHCP
4 2 (6.06%) DNS
4 2 (6.06%) TCP/IP
4 2 (6.06%) VoIP
5 1 (3.03%) SAN
5 1 (3.03%) VPN
Database & Business Intelligence
1 2 (6.06%) SQL Server
2 1 (3.03%) Power BI
Development Applications
1 4 (12.12%) Bazaar
General
1 2 (6.06%) Dutch Language
1 2 (6.06%) Retail
2 1 (3.03%) French Language
2 1 (3.03%) German Language
2 1 (3.03%) Manufacturing
2 1 (3.03%) Marketing
2 1 (3.03%) Portuguese Language
2 1 (3.03%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (12.12%) Web Services
2 1 (3.03%) ODBC
Miscellaneous
1 4 (12.12%) Social Media
2 1 (3.03%) CCTV
2 1 (3.03%) Client/Server
2 1 (3.03%) EPoS
2 1 (3.03%) FMCG
Operating Systems
1 25 (75.76%) Windows
2 19 (57.58%) Windows Server
3 14 (42.42%) Windows 10
4 13 (39.39%) Windows Server 2012
4 13 (39.39%) Windows Server 2016
5 10 (30.30%) Windows 7
6 5 (15.15%) Linux
7 4 (12.12%) CentOS
7 4 (12.12%) Windows Server 2019
8 2 (6.06%) Windows Server 2008
9 1 (3.03%) Apple iOS
9 1 (3.03%) Windows 8
Processes & Methodologies
1 13 (39.39%) ITIL
2 4 (12.12%) Capacity Planning
2 4 (12.12%) Data Privacy
2 4 (12.12%) Line Management
2 4 (12.12%) Performance Monitoring
2 4 (12.12%) Statistics
3 3 (9.09%) Problem-Solving
4 2 (6.06%) Asset Management
5 1 (3.03%) Break/Fix
5 1 (3.03%) Business Intelligence
5 1 (3.03%) Change Control
5 1 (3.03%) Configuration Management
5 1 (3.03%) Converged Infrastructure
5 1 (3.03%) Customer-Centricity
5 1 (3.03%) Data Extraction
5 1 (3.03%) Infrastructure Engineering
5 1 (3.03%) Logistics
5 1 (3.03%) Mentoring
5 1 (3.03%) Proactive Maintenance
5 1 (3.03%) Root Cause Analysis
Programming Languages
1 6 (18.18%) SQL
2 2 (6.06%) PowerShell
Qualifications
1 2 (6.06%) Security Cleared
2 1 (3.03%) BPSS Clearance
2 1 (3.03%) DBS Check
2 1 (3.03%) ITIL Certification
Quality Assurance & Compliance
1 4 (12.12%) GDPR
2 1 (3.03%) SLA
System Software
1 20 (60.61%) Active Directory
2 6 (18.18%) VMware Infrastructure
3 1 (3.03%) Terminal Services
3 1 (3.03%) XenApp
Systems Management
1 10 (30.30%) SCCM
2 1 (3.03%) Clonezilla
2 1 (3.03%) Microsoft Intune
2 1 (3.03%) PaperCut
2 1 (3.03%) SafeCom
2 1 (3.03%) SCOM
2 1 (3.03%) WSUS
Vendors
1 11 (33.33%) Microsoft
2 7 (21.21%) VMware
3 6 (18.18%) Citrix
4 5 (15.15%) Cisco
4 5 (15.15%) Veeam
5 4 (12.12%) Palo Alto
6 1 (3.03%) Apple
6 1 (3.03%) Equitrac
6 1 (3.03%) HP
6 1 (3.03%) Ivanti
6 1 (3.03%) Oracle
6 1 (3.03%) Remedy
6 1 (3.03%) ServiceNow
6 1 (3.03%) Xerox