Period
to 22 November 2017

The median annual salary for an IT Support was £22,500 in advertised job vacancies in the East Midlands during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > East Midlands
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 120 149 145
Rank change year-on-year +29 -4 0
Permanent jobs requiring an IT Support 116 123 138
As % of all permanent IT jobs advertised in the East Midlands 2.20% 1.87% 1.87%
As % of the Job Titles category 2.26% 1.91% 1.92%
Number of salaries quoted 96 98 134
East Midlands median annual salary £22,500 £23,650 £22,000
Median salary % change year-on-year -4.86% +7.50% -12.87%
10th Percentile £17,500 £19,000 £17,825
90th Percentile £33,750 £33,750 £32,000
England median annual salary £26,500 £27,500 £25,500
% change year-on-year -3.64% +7.84% -5.19%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5130 6438 7193
% of permanent IT jobs with a recognized job title 97.31% 97.71% 97.55%
Number of salaries quoted 4277 5094 5825
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £24,000 £22,500
90th Percentile £61,250 £62,500 £57,500
England median annual salary £50,000 £47,500 £46,250
% change year-on-year +5.26% +2.70% +2.78%

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing IT Support in the East Midlands over the 6 months to 22 November 2017.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +42 41 £22,000 -13.73% 1
Nottinghamshire -14 27 £24,000 +4.35% 1
Leicestershire +18 17 £27,500 +8.91% 1
Lincolnshire +10 16 £20,000 -8.05%
Derbyshire +1 15 £24,500 +13.95% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 22 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring IT Support in the job title.

1 97 (83.62%) Windows
2 61 (52.59%) Microsoft
2 61 (52.59%) Active Directory
3 46 (39.66%) Windows Server
4 42 (36.21%) Office 365
5 34 (29.31%) Windows 7
5 34 (29.31%) VMware
6 33 (28.45%) Windows Server 2008
7 26 (22.41%) Microsoft Office
8 25 (21.55%) Windows Server 2012
9 24 (20.69%) VMware Infrastructure
10 22 (18.97%) SQL
11 21 (18.10%) Hyper-V
12 20 (17.24%) Windows 8
12 20 (17.24%) ITIL
13 19 (16.38%) SQL Server
14 18 (15.52%) LAN
14 18 (15.52%) Computer Science
15 17 (14.66%) MS Exchange
16 16 (13.79%) Degree
16 16 (13.79%) Windows 10
17 14 (12.07%) Microsoft Azure
17 14 (12.07%) WAN
17 14 (12.07%) DNS
18 13 (11.21%) TCP/IP
18 13 (11.21%) Linux
19 12 (10.34%) SLA
19 12 (10.34%) Computer Science Degree
20 11 (9.48%) DHCP
20 11 (9.48%) Wireless

IT Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (14.66%) MS Exchange
2 6 (5.17%) Exchange Server 2003
2 6 (5.17%) SharePoint
3 5 (4.31%) WordPress
4 4 (3.45%) Exchange Server 2013
4 4 (3.45%) IIS
5 2 (1.72%) Exchange Server 2007
5 2 (1.72%) Exchange Server 2010
Applications
1 26 (22.41%) Microsoft Office
2 5 (4.31%) Microsoft Excel
3 2 (1.72%) AutoCAD
Business Applications
1 1 (0.86%) Magento
1 1 (0.86%) Unit4 Business World
Cloud Services
1 42 (36.21%) Office 365
2 14 (12.07%) Microsoft Azure
3 2 (1.72%) Amazon AWS
3 2 (1.72%) Cloud Computing
Communications & Networking
1 18 (15.52%) LAN
2 14 (12.07%) DNS
2 14 (12.07%) WAN
3 13 (11.21%) TCP/IP
4 11 (9.48%) DHCP
4 11 (9.48%) Wireless
5 8 (6.90%) Intranet
5 8 (6.90%) VPN
6 7 (6.03%) Firewall
7 5 (4.31%) Remote Desktop
8 4 (3.45%) Internet
9 1 (0.86%) Broadband
9 1 (0.86%) Cisco IOS
9 1 (0.86%) FTP
9 1 (0.86%) HTTP
9 1 (0.86%) Wi-Fi
9 1 (0.86%) WLAN
Database & Business Intelligence
1 19 (16.38%) SQL Server
2 4 (3.45%) QlikView
3 3 (2.59%) Oracle Database
4 2 (1.72%) MySQL
5 1 (0.86%) Amazon RDS
5 1 (0.86%) MariaDB
5 1 (0.86%) SQL Server Reporting Services
General
1 5 (4.31%) Finance
2 4 (3.45%) Legal
3 3 (2.59%) Spanish Language
4 2 (1.72%) Back Office
4 2 (1.72%) Marketing
4 2 (1.72%) Portuguese Language
4 2 (1.72%) Telecoms
5 1 (0.86%) Advertising
5 1 (0.86%) French Language
5 1 (0.86%) Italian Language
5 1 (0.86%) Mandarin Language
5 1 (0.86%) Manufacturing
5 1 (0.86%) Retail
Libraries, Frameworks & Software Standards
1 4 (3.45%) Natural Language Processing
2 2 (1.72%) Middleware
Miscellaneous
1 18 (15.52%) Computer Science
2 9 (7.76%) Analytical Skills
2 9 (7.76%) Data Centre
3 8 (6.90%) Driving Licence
4 7 (6.03%) Clustering
5 6 (5.17%) CCTV
6 4 (3.45%) Analytical Mindset
6 4 (3.45%) Enterprise Storage
7 3 (2.59%) Fat Client
7 3 (2.59%) Thin Client
8 2 (1.72%) Hybrid Cloud
8 2 (1.72%) iPad
8 2 (1.72%) Management Information System
8 2 (1.72%) Smart Meter
9 1 (0.86%) Blackberry
9 1 (0.86%) EPoS
9 1 (0.86%) Virtual Team
Operating Systems
1 97 (83.62%) Windows
2 46 (39.66%) Windows Server
3 34 (29.31%) Windows 7
4 33 (28.45%) Windows Server 2008
5 25 (21.55%) Windows Server 2012
6 20 (17.24%) Windows 8
7 16 (13.79%) Windows 10
8 13 (11.21%) Linux
9 9 (7.76%) Unix
10 7 (6.03%) Windows XP
11 6 (5.17%) Windows Server 2003
12 4 (3.45%) Mac OS X
13 2 (1.72%) Android
14 1 (0.86%) Apple iOS
14 1 (0.86%) CentOS
14 1 (0.86%) Fedora
14 1 (0.86%) Windows 2000 Server
14 1 (0.86%) Windows Mobile
14 1 (0.86%) Windows Vista
Processes & Methodologies
1 20 (17.24%) ITIL
2 11 (9.48%) Incident Management
3 10 (8.62%) Document Management
3 10 (8.62%) Software Testing
3 10 (8.62%) User Acceptance Testing
4 7 (6.03%) Network Load Balancing
5 6 (5.17%) Information Security
5 6 (5.17%) Line Management
6 4 (3.45%) Customer Requirements
6 4 (3.45%) Kalman Filter
6 4 (3.45%) Performance Improvement
6 4 (3.45%) Project Management
6 4 (3.45%) Service Management
6 4 (3.45%) Time Management
7 3 (2.59%) Change Management
7 3 (2.59%) GAP Analysis
7 3 (2.59%) Hardware Maintenance
7 3 (2.59%) High Availability
7 3 (2.59%) Root Cause Analysis
8 2 (1.72%) Mobile Device Management
Programming Languages
1 22 (18.97%) SQL
2 8 (6.90%) T-SQL
3 6 (5.17%) PowerShell
4 2 (1.72%) PL/SQL
5 1 (0.86%) Bash Shell
5 1 (0.86%) Java
5 1 (0.86%) PHP
5 1 (0.86%) Python
Qualifications
1 16 (13.79%) Degree
2 12 (10.34%) Computer Science Degree
3 9 (7.76%) MCSA
3 9 (7.76%) MCSE
3 9 (7.76%) Microsoft Certification
4 3 (2.59%) CCNA
4 3 (2.59%) Cisco Certification
4 3 (2.59%) MCITP
5 2 (1.72%) RHCT
6 1 (0.86%) CCNP
6 1 (0.86%) ITIL Certification
6 1 (0.86%) MCP
Quality Assurance & Compliance
1 12 (10.34%) SLA
2 6 (5.17%) ISO/IEC 27001
3 2 (1.72%) ISO 9001
3 2 (1.72%) ISO/IEC 20000
4 1 (0.86%) QA
System Software
1 61 (52.59%) Active Directory
2 24 (20.69%) VMware Infrastructure
3 21 (18.10%) Hyper-V
4 8 (6.90%) VMware ESXi
5 6 (5.17%) XenApp
6 4 (3.45%) Terminal Services
6 4 (3.45%) VMware Workstation
7 3 (2.59%) Microsoft Virtual Server
7 3 (2.59%) Virtual Servers
8 1 (0.86%) Citrix Presentation Server
Systems Management
1 7 (6.03%) Microsoft Clustering
2 4 (3.45%) PaperCut
3 3 (2.59%) Backup Exec
4 2 (1.72%) Jamf Pro
5 1 (0.86%) Opscode Chef
5 1 (0.86%) SCCM
5 1 (0.86%) Systems Management Server (SMS)
5 1 (0.86%) vCenter Server
5 1 (0.86%) WSUS
Vendors
1 61 (52.59%) Microsoft
2 34 (29.31%) VMware
3 10 (8.62%) Citrix
4 6 (5.17%) Apple
4 6 (5.17%) Kaspersky
4 6 (5.17%) Oracle
4 6 (5.17%) Veeam
5 4 (3.45%) Google
5 4 (3.45%) Meraki
5 4 (3.45%) Symantec
6 3 (2.59%) Cisco
6 3 (2.59%) Intel
7 2 (1.72%) McAfee
8 1 (0.86%) Aerohive Networks
8 1 (0.86%) CheckPoint
8 1 (0.86%) Red Hat
8 1 (0.86%) SaltStack
8 1 (0.86%) ServiceNow
8 1 (0.86%) Sophos