IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £29,500 per year, according to job vacancies posted during the 6 months leading to 24 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Apr 2026
Same period 2025 Same period 2024
Rank 32 12 38
Rank change year-on-year -20 +26 +53
Permanent jobs requiring an IT Support 206 171 203
As % of all permanent jobs in the East Midlands 4.77% 11.29% 4.94%
As % of the Job Titles category 5.04% 11.98% 5.23%
Number of salaries quoted 172 120 177
10th Percentile £24,750 £21,250 £22,500
25th Percentile £26,250 £25,375 £23,500
Median annual salary (50th Percentile) £29,500 £27,750 £26,000
Median % change year-on-year +6.31% +6.73% -5.45%
75th Percentile £34,500 £33,250 £31,500
90th Percentile £40,000 £37,500 £35,550
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,084 1,427 3,883
% of permanent jobs with a recognized job title 94.54% 94.19% 94.43%
Number of salaries quoted 2,497 977 2,976
10th Percentile £28,000 £26,250 £25,750
25th Percentile £35,000 £31,250 £31,250
Median annual salary (50th Percentile) £45,000 £45,000 £42,500
Median % change year-on-year - +5.88% -15.00%
75th Percentile £60,000 £61,250 £55,000
90th Percentile £75,000 £70,000 £68,750
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.74%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 24 April 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 24 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -9 66 £27,500 - 1
Nottinghamshire 0 59 £29,000 -7.94% 6
Lincolnshire -6 36 £32,500 +31.25% 6
Leicestershire -39 24 £33,750 +18.42% 2
Northamptonshire -14 18 £28,750 +4.55% 10
Rutland - 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 24 April 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 93 (45.15%) Microsoft 365
1 93 (45.15%) Windows
2 67 (32.52%) Problem-Solving
3 65 (31.55%) Active Directory
4 61 (29.61%) Customer Service
5 54 (26.21%) Microsoft
6 41 (19.90%) ITSM
7 39 (18.93%) Azure
8 38 (18.45%) Windows Server
9 36 (17.48%) DNS
10 34 (16.50%) DHCP
11 32 (15.53%) Incident Management
12 27 (13.11%) ITIL
13 24 (11.65%) SLA
14 21 (10.19%) Entra ID
14 21 (10.19%) Root Cause Analysis
15 20 (9.71%) JIRA
16 19 (9.22%) Service Delivery
16 19 (9.22%) Service Management
17 18 (8.74%) Microsoft Intune
18 17 (8.25%) ServiceNow
18 17 (8.25%) SQL
19 15 (7.28%) Agile
20 14 (6.80%) Apple
20 14 (6.80%) Confluence
20 14 (6.80%) Cybersecurity
20 14 (6.80%) Degree
20 14 (6.80%) ERP
20 14 (6.80%) Process Improvement
21 13 (6.31%) Asset Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (6.80%) Confluence
2 13 (6.31%) SharePoint
3 9 (4.37%) Microsoft Exchange
Applications
1 2 (0.97%) Microsoft Office
Business Applications
1 5 (2.43%) SAP Business One
2 1 (0.49%) Shopify
Cloud Services
1 93 (45.15%) Microsoft 365
2 39 (18.93%) Azure
3 21 (10.19%) Entra ID
4 6 (2.91%) Google Workspace
5 2 (0.97%) AWS
6 1 (0.49%) Dynamics 365
Communications & Networking
1 36 (17.48%) DNS
2 34 (16.50%) DHCP
3 13 (6.31%) TCP/IP
3 13 (6.31%) VoIP
4 12 (5.83%) Wireless
5 9 (4.37%) VPN
6 8 (3.88%) WAN
7 6 (2.91%) Firewall
8 5 (2.43%) Internet
8 5 (2.43%) TETRA
8 5 (2.43%) VLAN
9 4 (1.94%) LAN
9 4 (1.94%) SD-WAN
9 4 (1.94%) Value-Added Service
9 4 (1.94%) WLAN
10 3 (1.46%) IP Telephony
11 1 (0.49%) Remote Desktop
11 1 (0.49%) Wi-Fi
Database & Business Intelligence
1 2 (0.97%) Oracle Database
Development Applications
1 20 (9.71%) JIRA
2 5 (2.43%) VersionOne
General
1 62 (30.10%) Social Skills
2 27 (13.11%) Law
3 11 (5.34%) Analytical Skills
4 10 (4.85%) Finance
4 10 (4.85%) Public Sector
5 8 (3.88%) Telecoms
6 6 (2.91%) Advertising
6 6 (2.91%) Automotive
6 6 (2.91%) Organisational Skills
7 5 (2.43%) Marketing
7 5 (2.43%) Multimedia
8 4 (1.94%) Legal
9 2 (0.97%) Inclusion and Diversity
9 2 (0.97%) Retail
10 1 (0.49%) Local Government
10 1 (0.49%) Military
Miscellaneous
1 67 (32.52%) Driving Licence
2 13 (6.31%) Onboarding
3 9 (4.37%) CCTV
4 4 (1.94%) Video Conferencing
5 3 (1.46%) Smartphone
6 2 (0.97%) Self-Motivation
6 2 (0.97%) Social Media
7 1 (0.49%) Analytical Mindset
Operating Systems
1 93 (45.15%) Windows
2 38 (18.45%) Windows Server
3 12 (5.83%) Windows 10
4 10 (4.85%) Linux
5 7 (3.40%) Mac OS
6 5 (2.43%) Android
7 4 (1.94%) Apple iOS
7 4 (1.94%) Windows Server 2019
Processes & Methodologies
1 67 (32.52%) Problem-Solving
2 61 (29.61%) Customer Service
3 41 (19.90%) ITSM
4 32 (15.53%) Incident Management
5 27 (13.11%) ITIL
6 21 (10.19%) Root Cause Analysis
7 19 (9.22%) Service Delivery
7 19 (9.22%) Service Management
8 15 (7.28%) Agile
9 14 (6.80%) Cybersecurity
9 14 (6.80%) ERP
9 14 (6.80%) Process Improvement
10 13 (6.31%) Asset Management
11 10 (4.85%) Mentoring
12 9 (4.37%) Continuous Improvement
12 9 (4.37%) Task Automation
13 8 (3.88%) Data Protection
13 8 (3.88%) Time Management
14 7 (3.40%) Coaching
14 7 (3.40%) Logistics
Programming Languages
1 17 (8.25%) SQL
2 10 (4.85%) PowerShell
3 1 (0.49%) Python
Qualifications
1 14 (6.80%) Degree
2 11 (5.34%) Microsoft Certification
3 10 (4.85%) DBS Check
4 6 (2.91%) Computer Science Degree
5 3 (1.46%) A+ Certification
5 3 (1.46%) Network+ Certification
6 2 (0.97%) CCNA
6 2 (0.97%) CCNP
6 2 (0.97%) Cisco Certification
6 2 (0.97%) MCSA
6 2 (0.97%) MCSE
6 2 (0.97%) Microsoft Certified Professional
6 2 (0.97%) SC Cleared
6 2 (0.97%) Security Cleared
7 1 (0.49%) HND
Quality Assurance & Compliance
1 24 (11.65%) SLA
2 5 (2.43%) Cyber Essentials
3 4 (1.94%) GDPR
4 1 (0.49%) Accessibility
4 1 (0.49%) QA
System Software
1 65 (31.55%) Active Directory
2 5 (2.43%) Hyper-V
3 3 (1.46%) VMware Infrastructure
4 2 (0.97%) Docker
Systems Management
1 18 (8.74%) Microsoft Intune
2 5 (2.43%) Jamf Pro
3 2 (0.97%) Kubernetes
Vendors
1 54 (26.21%) Microsoft
2 17 (8.25%) ServiceNow
3 14 (6.80%) Apple
4 10 (4.85%) Freshdesk
5 9 (4.37%) Cisco
5 9 (4.37%) OpenText
5 9 (4.37%) Sage
6 8 (3.88%) Meraki
7 7 (3.40%) ESET
8 6 (2.91%) Google
9 5 (2.43%) Fortinet
9 5 (2.43%) Fujitsu
9 5 (2.43%) SAP
9 5 (2.43%) Virgin Media
9 5 (2.43%) VMware
10 4 (1.94%) HP
11 3 (1.46%) Logitech
11 3 (1.46%) Salesforce
11 3 (1.46%) Yealink
12 2 (0.97%) Ubiquiti