IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 10 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Oct 2026
Same period 2025 Same period 2024
Rank 36 41 52
Rank change year-on-year +5 +11 +18
Permanent jobs requiring an IT Support 222 161 140
As % of all permanent jobs in the East Midlands 3.30% 6.88% 3.74%
As % of the Job Titles category 3.59% 7.35% 3.94%
Number of salaries quoted 184 149 83
10th Percentile £24,000 £24,250 £12,000
25th Percentile £26,150 £26,250 £14,000
Median annual salary (50th Percentile) £30,000 £28,750 £26,000
Median % change year-on-year +4.35% +10.58% -5.45%
75th Percentile £35,000 £38,750 £30,000
90th Percentile £42,500 £42,500 £34,800
England median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% -7.69%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 6,184 2,190 3,554
% of permanent jobs with a recognized job title 91.96% 93.55% 94.98%
Number of salaries quoted 4,084 1,231 1,737
10th Percentile £28,000 £26,250 £28,000
25th Percentile £35,000 £30,000 £35,000
Median annual salary (50th Percentile) £47,500 £40,000 £47,500
Median % change year-on-year +18.75% -15.79% -9.52%
75th Percentile £60,000 £57,500 £60,000
90th Percentile £75,000 £72,500 £75,000
England median annual salary £59,000 £55,000 £55,281
% change year-on-year +7.27% -0.51% -7.87%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 10 October 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 10 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -4 56 £28,500 +3.64% 3
Northamptonshire +28 50 £30,000 +3.45% 6
Nottinghamshire -11 50 £31,000 -11.43% 4
Leicestershire -20 43 £32,500 +14.04% 3
Lincolnshire -16 23 £31,250 -21.88% 4
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 10 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 128 (57.66%) Microsoft 365
2 125 (56.31%) Microsoft
3 118 (53.15%) Windows
4 91 (40.99%) Problem-Solving
5 89 (40.09%) Active Directory
6 60 (27.03%) Azure
7 56 (25.23%) Customer Service
8 47 (21.17%) Windows Server
9 45 (20.27%) Entra ID
10 44 (19.82%) DNS
11 40 (18.02%) DHCP
12 37 (16.67%) Hyper-V
13 35 (15.77%) Microsoft Intune
14 34 (15.32%) Firewall
15 33 (14.86%) ITIL
16 32 (14.41%) TCP/IP
17 30 (13.51%) Continuous Improvement
18 29 (13.06%) Cybersecurity
19 26 (11.71%) Service Delivery
20 25 (11.26%) ERP
20 25 (11.26%) ITSM
21 24 (10.81%) Mentoring
21 24 (10.81%) Windows 10
22 22 (9.91%) Microsoft Office
22 22 (9.91%) VLAN
22 22 (9.91%) VPN
23 21 (9.46%) Microsoft Certification
23 21 (9.46%) Microsoft Exchange
24 18 (8.11%) Cyber Essentials
24 18 (8.11%) SharePoint

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (9.46%) Microsoft Exchange
2 18 (8.11%) SharePoint
Applications
1 22 (9.91%) Microsoft Office
2 17 (7.66%) Microsoft Excel
3 3 (1.35%) Microsoft PowerPoint
Business Applications
1 9 (4.05%) SAP Business One
2 4 (1.80%) Dynamics CRM
3 3 (1.35%) JDE EnterpriseOne
Cloud Services
1 128 (57.66%) Microsoft 365
2 60 (27.03%) Azure
3 45 (20.27%) Entra ID
4 11 (4.95%) AWS
5 10 (4.50%) Google Workspace
6 9 (4.05%) OneDrive
7 2 (0.90%) Azure Sentinel
7 2 (0.90%) Power Platform
8 1 (0.45%) Azure Stack
8 1 (0.45%) Mimecast
Communications & Networking
1 44 (19.82%) DNS
2 40 (18.02%) DHCP
3 34 (15.32%) Firewall
4 32 (14.41%) TCP/IP
5 22 (9.91%) VLAN
5 22 (9.91%) VPN
6 11 (4.95%) IP Telephony
7 10 (4.50%) Network Security
7 10 (4.50%) Wi-Fi
7 10 (4.50%) Wireless
8 8 (3.60%) LAN
9 7 (3.15%) VoIP
10 6 (2.70%) Internet
10 6 (2.70%) WAN
11 3 (1.35%) Remote Desktop
12 1 (0.45%) SAN
12 1 (0.45%) Value-Added Service
Database & Business Intelligence
1 7 (3.15%) SQL Server
2 1 (0.45%) Oracle Database
Development Applications
1 8 (3.60%) JIRA
2 3 (1.35%) VersionOne
General
1 87 (39.19%) Social Skills
2 15 (6.76%) Telecoms
3 13 (5.86%) Manufacturing
3 13 (5.86%) Organisational Skills
4 12 (5.41%) Analytical Skills
5 7 (3.15%) Retail
6 5 (2.25%) Law
6 5 (2.25%) Public Sector
7 3 (1.35%) Advertising
7 3 (1.35%) Aviation
8 2 (0.90%) Games
9 1 (0.45%) Finance
9 1 (0.45%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.45%) .NET
1 1 (0.45%) .NET Framework
Miscellaneous
1 62 (27.93%) Driving Licence
2 19 (8.56%) Onboarding
3 16 (7.21%) CCTV
4 6 (2.70%) Self-Motivation
5 3 (1.35%) Enterprise Software
6 2 (0.90%) IoT
6 2 (0.90%) Operational Technology
7 1 (0.45%) Anti-Spyware
7 1 (0.45%) Clustering
7 1 (0.45%) FMCG
7 1 (0.45%) Replication
7 1 (0.45%) Video Conferencing
Operating Systems
1 118 (53.15%) Windows
2 47 (21.17%) Windows Server
3 24 (10.81%) Windows 10
4 17 (7.66%) Linux
5 6 (2.70%) Mac OS
6 3 (1.35%) Windows Server 2012
7 2 (0.90%) Android
8 1 (0.45%) Apple iOS
8 1 (0.45%) Unix
Processes & Methodologies
1 91 (40.99%) Problem-Solving
2 56 (25.23%) Customer Service
3 33 (14.86%) ITIL
4 30 (13.51%) Continuous Improvement
5 29 (13.06%) Cybersecurity
6 26 (11.71%) Service Delivery
7 25 (11.26%) ERP
7 25 (11.26%) ITSM
8 24 (10.81%) Mentoring
9 17 (7.66%) Business Continuity
9 17 (7.66%) Service Management
10 13 (5.86%) Disaster Recovery
11 12 (5.41%) Incident Management
11 12 (5.41%) Time Management
12 11 (4.95%) Patch Management
12 11 (4.95%) Project Delivery
13 10 (4.50%) Collaborative Working
13 10 (4.50%) Computer Science
13 10 (4.50%) Server Patching
13 10 (4.50%) Ticket Management
Programming Languages
1 18 (8.11%) SQL
2 12 (5.41%) VBA
3 11 (4.95%) PowerShell
4 1 (0.45%) RPG
4 1 (0.45%) VB.NET
Qualifications
1 21 (9.46%) Microsoft Certification
2 17 (7.66%) Degree
3 16 (7.21%) CCNA
3 16 (7.21%) Cisco Certification
4 11 (4.95%) CCNP
4 11 (4.95%) MCSA
4 11 (4.95%) MCSE
4 11 (4.95%) Microsoft Certified Professional
5 10 (4.50%) DBS Check
6 6 (2.70%) Computer Science Degree
7 4 (1.80%) A+ Certification
8 3 (1.35%) Azure Certification
9 2 (0.90%) CompTIA Security+
9 2 (0.90%) Network+ Certification
10 1 (0.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (8.11%) Cyber Essentials
2 12 (5.41%) SLA
3 5 (2.25%) ISO/IEC 27001
3 5 (2.25%) PCI DSS
4 2 (0.90%) Cyber Essentials PLUS
4 2 (0.90%) NIST
System Software
1 89 (40.09%) Active Directory
2 37 (16.67%) Hyper-V
3 7 (3.15%) VMware Infrastructure
4 5 (2.25%) Virtual Desktop
5 3 (1.35%) Firmware
6 1 (0.45%) VMware ESXi
6 1 (0.45%) vSphere
Systems Management
1 35 (15.77%) Microsoft Intune
2 6 (2.70%) SCCM
3 3 (1.35%) Backup Exec
3 3 (1.35%) Jamf Pro
4 1 (0.45%) AirWatch
4 1 (0.45%) Failover Clustering
4 1 (0.45%) Microsoft Clustering
Vendors
1 125 (56.31%) Microsoft
2 18 (8.11%) VMware
3 14 (6.31%) WatchGuard
4 11 (4.95%) Draytek
4 11 (4.95%) Mitel
5 10 (4.50%) Cisco
5 10 (4.50%) Google
6 9 (4.05%) SAP
7 7 (3.15%) Apple
7 7 (3.15%) JD Edwards
7 7 (3.15%) ServiceNow
8 6 (2.70%) ESET
8 6 (2.70%) Meraki
9 5 (2.25%) Veeam
10 3 (1.35%) Datto
10 3 (1.35%) Palo Alto
10 3 (1.35%) Sage
10 3 (1.35%) SonicWALL
10 3 (1.35%) Sophos
10 3 (1.35%) Ubiquiti