IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £28,500 per year, according to job vacancies posted during the 6 months leading to 12 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 May 2026
Same period 2025 Same period 2024
Rank 35 35 37
Rank change year-on-year 0 +2 +40
Permanent jobs requiring an IT Support 180 159 211
As % of all permanent jobs in the East Midlands 3.97% 8.68% 4.98%
As % of the Job Titles category 4.17% 9.19% 5.28%
Number of salaries quoted 147 129 185
10th Percentile £24,750 £21,250 £22,500
25th Percentile £26,000 £25,500 £24,000
Median annual salary (50th Percentile) £28,500 £28,000 £26,250
Median % change year-on-year +1.79% +6.67% -4.55%
75th Percentile £33,750 £33,250 £31,731
90th Percentile £38,750 £37,500 £35,250
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -7.57%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,318 1,730 3,994
% of permanent jobs with a recognized job title 95.13% 94.43% 94.33%
Number of salaries quoted 2,700 983 3,022
10th Percentile £28,000 £26,250 £25,750
25th Percentile £35,000 £31,250 £31,250
Median annual salary (50th Percentile) £45,000 £45,000 £42,500
Median % change year-on-year - +5.88% -15.00%
75th Percentile £60,000 £61,250 £56,000
90th Percentile £75,000 £69,750 £68,750
England median annual salary £55,000 £59,000 £54,000
% change year-on-year -6.78% +9.26% -11.18%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 12 May 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 12 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -2 53 £28,500 -9.52% 10
Derbyshire -13 50 £26,900 -2.18% 2
Lincolnshire -9 30 £30,000 +21.15% 4
Leicestershire -40 23 £32,500 +14.04% 4
Northamptonshire +15 21 £28,750 +6.48% 7
Rutland - 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 12 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 75 (41.67%) Microsoft 365
2 71 (39.44%) Windows
3 56 (31.11%) Active Directory
4 50 (27.78%) Customer Service
5 48 (26.67%) Problem-Solving
6 44 (24.44%) Microsoft
7 33 (18.33%) ITSM
8 31 (17.22%) Windows Server
9 30 (16.67%) DNS
10 27 (15.00%) DHCP
10 27 (15.00%) Incident Management
11 25 (13.89%) SLA
12 22 (12.22%) Azure
13 21 (11.67%) Root Cause Analysis
14 20 (11.11%) JIRA
15 19 (10.56%) ITIL
15 19 (10.56%) Service Delivery
16 17 (9.44%) SQL
17 16 (8.89%) Service Management
18 15 (8.33%) Agile
19 14 (7.78%) Confluence
19 14 (7.78%) ERP
19 14 (7.78%) Wireless
20 13 (7.22%) Asset Management
20 13 (7.22%) DBS Check
20 13 (7.22%) VoIP
21 12 (6.67%) Apple
21 12 (6.67%) Degree
22 11 (6.11%) PowerShell
22 11 (6.11%) ServiceNow

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (7.78%) Confluence
2 9 (5.00%) Microsoft Exchange
2 9 (5.00%) SharePoint
Applications
1 2 (1.11%) Microsoft Office
Business Applications
1 5 (2.78%) SAP Business One
2 1 (0.56%) Shopify
Cloud Services
1 75 (41.67%) Microsoft 365
2 22 (12.22%) Azure
3 10 (5.56%) Entra ID
4 6 (3.33%) Google Workspace
5 1 (0.56%) Dynamics 365
Communications & Networking
1 30 (16.67%) DNS
2 27 (15.00%) DHCP
3 14 (7.78%) Wireless
4 13 (7.22%) VoIP
5 10 (5.56%) TCP/IP
6 9 (5.00%) VPN
7 7 (3.89%) Internet
7 7 (3.89%) WAN
8 6 (3.33%) VLAN
9 5 (2.78%) TETRA
10 4 (2.22%) Firewall
10 4 (2.22%) SD-WAN
10 4 (2.22%) Value-Added Service
11 3 (1.67%) LAN
11 3 (1.67%) WLAN
12 1 (0.56%) IP Telephony
12 1 (0.56%) Remote Desktop
12 1 (0.56%) Wi-Fi
Development Applications
1 20 (11.11%) JIRA
2 5 (2.78%) VersionOne
General
1 51 (28.33%) Social Skills
2 27 (15.00%) Law
3 10 (5.56%) Analytical Skills
4 9 (5.00%) Finance
4 9 (5.00%) Public Sector
5 7 (3.89%) Telecoms
6 6 (3.33%) Advertising
7 5 (2.78%) Multimedia
8 4 (2.22%) Legal
8 4 (2.22%) Marketing
9 2 (1.11%) Inclusion and Diversity
9 2 (1.11%) Manufacturing
9 2 (1.11%) Organisational Skills
9 2 (1.11%) Retail
10 1 (0.56%) Automotive
10 1 (0.56%) Local Government
10 1 (0.56%) Military
Miscellaneous
1 54 (30.00%) Driving Licence
2 10 (5.56%) Onboarding
3 9 (5.00%) CCTV
4 4 (2.22%) Video Conferencing
5 3 (1.67%) Self-Motivation
6 2 (1.11%) Social Media
Operating Systems
1 71 (39.44%) Windows
2 31 (17.22%) Windows Server
3 8 (4.44%) Windows 10
4 6 (3.33%) Mac OS
5 4 (2.22%) Android
5 4 (2.22%) Apple iOS
6 3 (1.67%) Linux
6 3 (1.67%) Windows Server 2019
Processes & Methodologies
1 50 (27.78%) Customer Service
2 48 (26.67%) Problem-Solving
3 33 (18.33%) ITSM
4 27 (15.00%) Incident Management
5 21 (11.67%) Root Cause Analysis
6 19 (10.56%) ITIL
6 19 (10.56%) Service Delivery
7 16 (8.89%) Service Management
8 15 (8.33%) Agile
9 14 (7.78%) ERP
10 13 (7.22%) Asset Management
11 10 (5.56%) Cybersecurity
12 9 (5.00%) Continuous Improvement
12 9 (5.00%) Process Improvement
12 9 (5.00%) Task Automation
12 9 (5.00%) Time Management
13 8 (4.44%) Mentoring
14 7 (3.89%) Logistics
15 6 (3.33%) Computer Science
16 5 (2.78%) Problem Management
Programming Languages
1 17 (9.44%) SQL
2 11 (6.11%) PowerShell
3 1 (0.56%) Python
Qualifications
1 13 (7.22%) DBS Check
2 12 (6.67%) Degree
3 7 (3.89%) Microsoft Certification
4 6 (3.33%) Computer Science Degree
5 3 (1.67%) A+ Certification
5 3 (1.67%) Network+ Certification
Quality Assurance & Compliance
1 25 (13.89%) SLA
2 4 (2.22%) Cyber Essentials
2 4 (2.22%) GDPR
3 1 (0.56%) Accessibility
3 1 (0.56%) ISO/IEC 27001
3 1 (0.56%) PCI DSS
3 1 (0.56%) QA
System Software
1 56 (31.11%) Active Directory
2 3 (1.67%) Hyper-V
Systems Management
1 8 (4.44%) Microsoft Intune
2 5 (2.78%) Jamf Pro
Vendors
1 44 (24.44%) Microsoft
2 12 (6.67%) Apple
3 11 (6.11%) ServiceNow
4 8 (4.44%) Cisco
4 8 (4.44%) ESET
4 8 (4.44%) Meraki
5 6 (3.33%) Google
5 6 (3.33%) OpenText
5 6 (3.33%) Sage
6 5 (2.78%) Fortinet
6 5 (2.78%) Fujitsu
6 5 (2.78%) SAP
6 5 (2.78%) Virgin Media
7 4 (2.22%) Freshdesk
8 3 (1.67%) HP
8 3 (1.67%) Logitech
8 3 (1.67%) Salesforce
8 3 (1.67%) Ubiquiti
8 3 (1.67%) Yealink
9 1 (0.56%) iManage