IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £29,000 per year, according to job vacancies posted during the 6 months leading to 28 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Apr 2026
Same period 2025 Same period 2024
Rank 31 14 40
Rank change year-on-year -17 +26 +48
Permanent jobs requiring an IT Support 204 171 203
As % of all permanent jobs in the East Midlands 4.61% 10.63% 4.90%
As % of the Job Titles category 4.87% 11.29% 5.19%
Number of salaries quoted 170 120 177
10th Percentile £24,750 £21,250 £22,500
25th Percentile £26,250 £25,375 £23,500
Median annual salary (50th Percentile) £29,000 £27,750 £26,000
Median % change year-on-year +4.50% +6.73% -5.45%
75th Percentile £34,500 £33,250 £31,731
90th Percentile £40,000 £37,625 £35,550
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,185 1,514 3,915
% of permanent jobs with a recognized job title 94.66% 94.10% 94.47%
Number of salaries quoted 2,570 974 2,984
10th Percentile £28,000 £26,250 £25,750
25th Percentile £35,000 £31,250 £31,250
Median annual salary (50th Percentile) £45,000 £45,000 £42,500
Median % change year-on-year - +5.88% -15.00%
75th Percentile £60,000 £61,250 £55,000
90th Percentile £77,500 £70,000 £68,750
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -11.06%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 28 April 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 28 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -12 65 £27,500 -
Nottinghamshire -1 58 £29,000 -7.94% 5
Lincolnshire -8 37 £32,500 +31.25% 6
Leicestershire -43 23 £32,500 +14.04% 1
Northamptonshire -5 18 £30,000 +9.09% 8
Rutland - 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 28 April 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 90 (44.12%) Microsoft 365
1 90 (44.12%) Windows
2 63 (30.88%) Active Directory
2 63 (30.88%) Problem-Solving
3 60 (29.41%) Customer Service
4 52 (25.49%) Microsoft
5 39 (19.12%) ITSM
6 38 (18.63%) Windows Server
7 36 (17.65%) Azure
8 34 (16.67%) DNS
9 32 (15.69%) DHCP
10 31 (15.20%) Incident Management
11 25 (12.25%) ITIL
12 24 (11.76%) SLA
13 21 (10.29%) Root Cause Analysis
14 20 (9.80%) JIRA
15 19 (9.31%) Service Delivery
16 18 (8.82%) Entra ID
16 18 (8.82%) Service Management
17 17 (8.33%) SQL
18 16 (7.84%) Microsoft Intune
19 15 (7.35%) Agile
19 15 (7.35%) ServiceNow
20 14 (6.86%) Apple
20 14 (6.86%) Confluence
20 14 (6.86%) Degree
20 14 (6.86%) ERP
20 14 (6.86%) Wireless
21 13 (6.37%) Asset Management
21 13 (6.37%) Cybersecurity

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (6.86%) Confluence
2 13 (6.37%) SharePoint
3 9 (4.41%) Microsoft Exchange
Applications
1 2 (0.98%) Microsoft Office
Business Applications
1 5 (2.45%) SAP Business One
2 1 (0.49%) Shopify
Cloud Services
1 90 (44.12%) Microsoft 365
2 36 (17.65%) Azure
3 18 (8.82%) Entra ID
4 6 (2.94%) Google Workspace
5 2 (0.98%) AWS
6 1 (0.49%) Dynamics 365
Communications & Networking
1 34 (16.67%) DNS
2 32 (15.69%) DHCP
3 14 (6.86%) Wireless
4 13 (6.37%) VoIP
5 12 (5.88%) TCP/IP
6 9 (4.41%) VPN
7 8 (3.92%) WAN
8 6 (2.94%) Firewall
9 5 (2.45%) Internet
9 5 (2.45%) TETRA
9 5 (2.45%) VLAN
10 4 (1.96%) LAN
10 4 (1.96%) SD-WAN
10 4 (1.96%) Value-Added Service
10 4 (1.96%) WLAN
11 3 (1.47%) IP Telephony
12 1 (0.49%) Remote Desktop
12 1 (0.49%) Wi-Fi
Database & Business Intelligence
1 2 (0.98%) Oracle Database
Development Applications
1 20 (9.80%) JIRA
2 5 (2.45%) VersionOne
General
1 62 (30.39%) Social Skills
2 27 (13.24%) Law
3 11 (5.39%) Analytical Skills
4 10 (4.90%) Finance
4 10 (4.90%) Public Sector
5 8 (3.92%) Telecoms
6 6 (2.94%) Advertising
7 5 (2.45%) Marketing
7 5 (2.45%) Multimedia
7 5 (2.45%) Organisational Skills
8 4 (1.96%) Automotive
8 4 (1.96%) Legal
9 2 (0.98%) Inclusion and Diversity
9 2 (0.98%) Retail
10 1 (0.49%) Local Government
10 1 (0.49%) Military
Miscellaneous
1 66 (32.35%) Driving Licence
2 12 (5.88%) Onboarding
3 11 (5.39%) CCTV
4 4 (1.96%) Video Conferencing
5 2 (0.98%) Self-Motivation
5 2 (0.98%) Smartphone
5 2 (0.98%) Social Media
6 1 (0.49%) Analytical Mindset
Operating Systems
1 90 (44.12%) Windows
2 38 (18.63%) Windows Server
3 11 (5.39%) Windows 10
4 9 (4.41%) Linux
5 6 (2.94%) Mac OS
6 5 (2.45%) Android
7 4 (1.96%) Apple iOS
7 4 (1.96%) Windows Server 2019
Processes & Methodologies
1 63 (30.88%) Problem-Solving
2 60 (29.41%) Customer Service
3 39 (19.12%) ITSM
4 31 (15.20%) Incident Management
5 25 (12.25%) ITIL
6 21 (10.29%) Root Cause Analysis
7 19 (9.31%) Service Delivery
8 18 (8.82%) Service Management
9 15 (7.35%) Agile
10 14 (6.86%) ERP
11 13 (6.37%) Asset Management
11 13 (6.37%) Cybersecurity
12 12 (5.88%) Process Improvement
13 10 (4.90%) Mentoring
13 10 (4.90%) Time Management
14 9 (4.41%) Continuous Improvement
14 9 (4.41%) Task Automation
15 7 (3.43%) Coaching
15 7 (3.43%) Data Protection
15 7 (3.43%) Logistics
Programming Languages
1 17 (8.33%) SQL
2 10 (4.90%) PowerShell
3 1 (0.49%) Python
Qualifications
1 14 (6.86%) Degree
2 12 (5.88%) DBS Check
3 11 (5.39%) Microsoft Certification
4 6 (2.94%) Computer Science Degree
5 3 (1.47%) A+ Certification
5 3 (1.47%) Network+ Certification
6 2 (0.98%) CCNA
6 2 (0.98%) CCNP
6 2 (0.98%) Cisco Certification
6 2 (0.98%) MCSA
6 2 (0.98%) MCSE
6 2 (0.98%) Microsoft Certified Professional
6 2 (0.98%) SC Cleared
6 2 (0.98%) Security Cleared
7 1 (0.49%) HND
Quality Assurance & Compliance
1 24 (11.76%) SLA
2 5 (2.45%) Cyber Essentials
3 4 (1.96%) GDPR
4 1 (0.49%) Accessibility
4 1 (0.49%) QA
System Software
1 63 (30.88%) Active Directory
2 5 (2.45%) Hyper-V
3 2 (0.98%) Docker
3 2 (0.98%) VMware Infrastructure
Systems Management
1 16 (7.84%) Microsoft Intune
2 5 (2.45%) Jamf Pro
3 2 (0.98%) Kubernetes
Vendors
1 52 (25.49%) Microsoft
2 15 (7.35%) ServiceNow
3 14 (6.86%) Apple
4 9 (4.41%) Cisco
4 9 (4.41%) OpenText
4 9 (4.41%) Sage
5 8 (3.92%) Freshdesk
5 8 (3.92%) Meraki
6 7 (3.43%) ESET
7 6 (2.94%) Google
8 5 (2.45%) Fortinet
8 5 (2.45%) Fujitsu
8 5 (2.45%) SAP
8 5 (2.45%) Virgin Media
9 4 (1.96%) HP
9 4 (1.96%) VMware
10 3 (1.47%) Logitech
10 3 (1.47%) Salesforce
10 3 (1.47%) Yealink
11 2 (0.98%) Ubiquiti