IT Support Jobs in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £27,500 per year, according to job vacancies posted during the 6 months leading to 16 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Jul 2025
Same period 2024 Same period 2023
Rank 50 36 93
Rank change year-on-year -14 +57 +19
Permanent jobs requiring an IT Support 144 244 75
As % of all permanent jobs advertised in the East Midlands 5.26% 4.71% 2.93%
As % of the Job Titles category 5.57% 4.98% 3.26%
Number of salaries quoted 138 194 48
10th Percentile £21,250 £16,000 £23,000
25th Percentile £25,000 £23,000 £25,656
Median annual salary (50th Percentile) £27,500 £26,000 £27,500
Median % change year-on-year +5.77% -5.45% +10.00%
75th Percentile £33,250 £31,500 £33,750
90th Percentile £37,500 £35,000 £36,951
England median annual salary £31,500 £29,000 £31,875
% change year-on-year +8.62% -9.02% +7.89%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,587 4,895 2,299
% of permanent jobs with a recognized job title 94.42% 94.44% 89.80%
Number of salaries quoted 1,236 3,248 1,232
10th Percentile £26,125 £25,750 £26,685
25th Percentile £30,000 £32,000 £37,250
Median annual salary (50th Percentile) £42,500 £44,941 £52,500
Median % change year-on-year -5.43% -14.40% +10.53%
75th Percentile £58,000 £56,250 £65,000
90th Percentile £70,125 £70,000 £76,250
England median annual salary £55,000 £52,900 £60,000
% change year-on-year +3.97% -11.83% -

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 16 July 2025.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 16 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +10 68 £27,500 +10.00% 9
Nottinghamshire +56 43 £31,500 +23.53% 8
Leicestershire +6 14 £28,500 +2.45% 1
Lincolnshire -21 13 £24,763 -13.87% 3
Northamptonshire -39 6 £24,750 -4.81% 9
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 16 July 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 95 (65.97%) Microsoft 365
2 92 (63.89%) Windows
3 83 (57.64%) Active Directory
4 75 (52.08%) Microsoft
5 74 (51.39%) Social Skills
6 60 (41.67%) Problem-Solving
7 59 (40.97%) Customer Service
8 44 (30.56%) Driving Licence
9 36 (25.00%) ITSM
10 33 (22.92%) Cybersecurity
11 28 (19.44%) Microsoft Exchange
12 27 (18.75%) Azure
13 26 (18.06%) Mac OS
13 26 (18.06%) Cisco
14 25 (17.36%) Windows Server
15 24 (16.67%) SLA
16 22 (15.28%) Law
16 22 (15.28%) SharePoint
17 21 (14.58%) PowerShell
18 18 (12.50%) Incident Management
19 17 (11.81%) DNS
19 17 (11.81%) CCNA
19 17 (11.81%) Cisco Certification
20 16 (11.11%) VoIP
20 16 (11.11%) Microsoft Office
20 16 (11.11%) ITIL
20 16 (11.11%) Migration
21 15 (10.42%) Microsoft Intune
21 15 (10.42%) OneDrive
22 14 (9.72%) Onboarding

IT Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (19.44%) Microsoft Exchange
2 22 (15.28%) SharePoint
3 13 (9.03%) Confluence
Applications
1 16 (11.11%) Microsoft Office
2 10 (6.94%) Microsoft Excel
Cloud Services
1 95 (65.97%) Microsoft 365
2 27 (18.75%) Azure
3 15 (10.42%) OneDrive
4 13 (9.03%) Entra ID
5 8 (5.56%) AWS
5 8 (5.56%) PaaS
5 8 (5.56%) SaaS
6 5 (3.47%) Mimecast
7 1 (0.69%) Dynamics 365
Communications & Networking
1 17 (11.81%) DNS
2 16 (11.11%) VoIP
3 14 (9.72%) Firewall
4 12 (8.33%) 3G
4 12 (8.33%) 4G
4 12 (8.33%) ADSL
4 12 (8.33%) DHCP
4 12 (8.33%) TCP/IP
5 6 (4.17%) Network Security
6 5 (3.47%) iSCSI
6 5 (3.47%) SAN
6 5 (3.47%) VLAN
7 3 (2.08%) VPN
7 3 (2.08%) Wi-Fi
8 1 (0.69%) LAN
8 1 (0.69%) Remote Desktop
8 1 (0.69%) WAN
Database & Business Intelligence
1 3 (2.08%) MS Access
Development Applications
1 13 (9.03%) JIRA
General
1 74 (51.39%) Social Skills
2 22 (15.28%) Law
3 12 (8.33%) Analytical Skills
4 7 (4.86%) Public Sector
5 5 (3.47%) Billing
6 4 (2.78%) Inclusion and Diversity
6 4 (2.78%) Organisational Skills
7 3 (2.08%) Marketing
8 1 (0.69%) Automotive
8 1 (0.69%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.69%) EDI
Miscellaneous
1 44 (30.56%) Driving Licence
2 14 (9.72%) Onboarding
3 3 (2.08%) EPoS
3 3 (2.08%) Social Media
4 1 (0.69%) Data Protection Act
4 1 (0.69%) FMCG
4 1 (0.69%) Self-Motivation
Operating Systems
1 92 (63.89%) Windows
2 26 (18.06%) Mac OS
3 25 (17.36%) Windows Server
4 11 (7.64%) Windows 10
5 9 (6.25%) Windows 7
6 8 (5.56%) Linux
7 6 (4.17%) Apple iOS
8 1 (0.69%) Android
Processes & Methodologies
1 60 (41.67%) Problem-Solving
2 59 (40.97%) Customer Service
3 36 (25.00%) ITSM
4 33 (22.92%) Cybersecurity
5 18 (12.50%) Incident Management
6 16 (11.11%) ITIL
6 16 (11.11%) Migration
7 13 (9.03%) Agile
7 13 (9.03%) Root Cause Analysis
8 12 (8.33%) Mobile Device Management
9 10 (6.94%) Logistics
10 8 (5.56%) Asset Management
10 8 (5.56%) Coaching
10 8 (5.56%) Mentoring
11 7 (4.86%) Customer Experience
12 6 (4.17%) Continuous Improvement
12 6 (4.17%) Data Analysis
12 6 (4.17%) Inventory Management
12 6 (4.17%) Project Management
12 6 (4.17%) Service Management
Programming Languages
1 21 (14.58%) PowerShell
2 13 (9.03%) SQL
Qualifications
1 17 (11.81%) CCNA
1 17 (11.81%) Cisco Certification
2 13 (9.03%) Degree
3 8 (5.56%) CCNP
3 8 (5.56%) MCP
3 8 (5.56%) MCSA
3 8 (5.56%) MCSE
3 8 (5.56%) Microsoft Certification
4 6 (4.17%) Azure Certification
5 3 (2.08%) DBS Check
6 2 (1.39%) A+ Certification
7 1 (0.69%) Network+ Certification
Quality Assurance & Compliance
1 24 (16.67%) SLA
2 9 (6.25%) GDPR
3 5 (3.47%) Cyber Essentials
4 3 (2.08%) PCI DSS
System Software
1 83 (57.64%) Active Directory
2 11 (7.64%) Hyper-V
3 2 (1.39%) Firmware
Systems Management
1 15 (10.42%) Microsoft Intune
2 7 (4.86%) SCCM
3 5 (3.47%) Autotask
3 5 (3.47%) Jamf Pro
Vendors
1 75 (52.08%) Microsoft
2 26 (18.06%) Cisco
3 10 (6.94%) Sage
4 7 (4.86%) HP
5 5 (3.47%) Aruba
5 5 (3.47%) Barracuda Networks
5 5 (3.47%) Datto
5 5 (3.47%) Meraki
5 5 (3.47%) Sophos
5 5 (3.47%) Veeam
6 4 (2.78%) ServiceNow
7 3 (2.08%) Adobe
7 3 (2.08%) dotdigital
8 2 (1.39%) Apple
9 1 (0.69%) QAD