IT Support Jobs in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £26,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 50 102 116
Rank change year-on-year +52 +14 -21
Permanent jobs requiring an IT Support 187 66 87
As % of all permanent jobs advertised in the East Midlands 4.13% 2.67% 2.48%
As % of the Job Titles category 4.37% 2.97% 2.60%
Number of salaries quoted 146 48 84
10th Percentile £14,000 £23,000 £22,500
25th Percentile £22,813 £25,250 £23,250
Median annual salary (50th Percentile) £26,500 £27,500 £26,000
Median % change year-on-year -3.64% +5.77% -5.45%
75th Percentile £31,731 £33,750 £33,750
90th Percentile £35,625 £36,951 £46,150
England median annual salary £29,000 £32,000 £30,000
% change year-on-year -9.38% +6.67% +7.14%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,276 2,225 3,344
% of permanent jobs with a recognized job title 94.33% 89.90% 95.43%
Number of salaries quoted 2,688 1,192 2,036
10th Percentile £26,250 £26,685 £25,750
25th Percentile £33,750 £37,500 £34,188
Median annual salary (50th Percentile) £45,000 £52,500 £47,500
Median % change year-on-year -14.29% +10.53% +7.95%
75th Percentile £57,500 £63,750 £60,000
90th Percentile £70,000 £77,500 £72,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 26 July 2024.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lincolnshire +35 54 £30,000 +16.45% 3
Northamptonshire +2 44 £25,000 -2.91% 4
Leicestershire +11 42 £27,820 -14.40% 7
Derbyshire +19 37 £23,000 -16.36% 7
Nottinghamshire -25 9 £25,500 -27.37% 3
Rutland - 1 - -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 26 July 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 74 (39.57%) Windows
2 63 (33.69%) Microsoft
3 57 (30.48%) Microsoft 365
4 45 (24.06%) Active Directory
5 43 (22.99%) Social Skills
6 37 (19.79%) Problem-Solving
7 36 (19.25%) Windows Server
8 32 (17.11%) Driving Licence
8 32 (17.11%) ITIL
9 28 (14.97%) Cybersecurity
10 25 (13.37%) Customer Service
11 24 (12.83%) Azure
12 23 (12.30%) DHCP
12 23 (12.30%) DNS
13 22 (11.76%) Linux
13 22 (11.76%) Microsoft Office
14 21 (11.23%) Microsoft Certification
14 21 (11.23%) Internet
14 21 (11.23%) Degree
15 20 (10.70%) Firewall
15 20 (10.70%) Onboarding
16 19 (10.16%) Network Security
16 19 (10.16%) Cisco
17 18 (9.63%) Mentoring
18 17 (9.09%) MCP
18 17 (9.09%) Computer Science
19 16 (8.56%) Asset Management
19 16 (8.56%) MCSE
19 16 (8.56%) Microsoft Exchange
19 16 (8.56%) CCNA

IT Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.56%) Microsoft Exchange
2 13 (6.95%) SharePoint
3 5 (2.67%) Confluence
4 1 (0.53%) Apache
Applications
1 22 (11.76%) Microsoft Office
Business Applications
1 1 (0.53%) Sage 300 ERP
Cloud Services
1 57 (30.48%) Microsoft 365
2 24 (12.83%) Azure
3 16 (8.56%) Entra ID
4 5 (2.67%) ChatGPT
5 3 (1.60%) Dynamics 365
6 2 (1.07%) Google Workspace
6 2 (1.07%) OneDrive
6 2 (1.07%) WhatsApp
7 1 (0.53%) SaaS
Communications & Networking
1 23 (12.30%) DHCP
1 23 (12.30%) DNS
2 21 (11.23%) Internet
3 20 (10.70%) Firewall
4 19 (10.16%) Network Security
5 15 (8.02%) WLAN
6 8 (4.28%) LAN
6 8 (4.28%) VLAN
6 8 (4.28%) WAN
7 7 (3.74%) TCP/IP
8 6 (3.21%) Wi-Fi
9 5 (2.67%) Softphone
9 5 (2.67%) Wireless
10 3 (1.60%) Broadband
10 3 (1.60%) SAN
11 2 (1.07%) Cisco IOS
11 2 (1.07%) Unified Communications
11 2 (1.07%) VPN
12 1 (0.53%) Intrusion Detection
12 1 (0.53%) SSH
Database & Business Intelligence
1 2 (1.07%) SQL Server
2 1 (0.53%) MySQL
Development Applications
1 6 (3.21%) JIRA
General
1 43 (22.99%) Social Skills
2 11 (5.88%) Finance
3 7 (3.74%) Manufacturing
4 5 (2.67%) Organisational Skills
5 3 (1.60%) Analytical Skills
5 3 (1.60%) Legal
5 3 (1.60%) Retail
6 1 (0.53%) Advertising
6 1 (0.53%) Digital Health
6 1 (0.53%) Health Technology
6 1 (0.53%) Law
6 1 (0.53%) Marketing
6 1 (0.53%) Public Sector
6 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.60%) OLE
Miscellaneous
1 32 (17.11%) Driving Licence
2 20 (10.70%) Onboarding
3 7 (3.74%) Self-Motivation
4 6 (3.21%) Data Centre
5 1 (0.53%) CCTV
5 1 (0.53%) iPhone
5 1 (0.53%) Operational Technology
Operating Systems
1 74 (39.57%) Windows
2 36 (19.25%) Windows Server
3 22 (11.76%) Linux
4 6 (3.21%) Windows 10
5 5 (2.67%) Windows Server 2016
5 5 (2.67%) Windows Server 2019
6 4 (2.14%) Android
6 4 (2.14%) Apple iOS
7 3 (1.60%) Mac OS
8 1 (0.53%) Windows Server 2012
Processes & Methodologies
1 37 (19.79%) Problem-Solving
2 32 (17.11%) ITIL
3 28 (14.97%) Cybersecurity
4 25 (13.37%) Customer Service
5 18 (9.63%) Mentoring
6 17 (9.09%) Computer Science
7 16 (8.56%) Asset Management
8 15 (8.02%) Infrastructure Engineering
8 15 (8.02%) IT Asset Management
8 15 (8.02%) Network Management
9 12 (6.42%) Disaster Recovery
10 8 (4.28%) CRM
10 8 (4.28%) Service Management
11 7 (3.74%) Customer-Centricity
11 7 (3.74%) Fintech
11 7 (3.74%) ITSM
11 7 (3.74%) Mathematics
12 6 (3.21%) Migration
13 5 (2.67%) Logistics
14 4 (2.14%) Agile
Programming Languages
1 6 (3.21%) SQL
2 1 (0.53%) Java
2 1 (0.53%) Perl
2 1 (0.53%) Python
Qualifications
1 21 (11.23%) Degree
1 21 (11.23%) Microsoft Certification
2 17 (9.09%) MCP
3 16 (8.56%) CCNA
3 16 (8.56%) Cisco Certification
3 16 (8.56%) MCSE
4 15 (8.02%) CCNP
4 15 (8.02%) Computer Science Degree
4 15 (8.02%) LPIC
5 2 (1.07%) DBS Check
6 1 (0.53%) HNC
6 1 (0.53%) HND
6 1 (0.53%) MCSA
Quality Assurance & Compliance
1 7 (3.74%) SLA
2 5 (2.67%) GDPR
3 4 (2.14%) ISO/IEC 27001
4 1 (0.53%) PCI DSS
System Software
1 45 (24.06%) Active Directory
2 8 (4.28%) VMware Infrastructure
3 5 (2.67%) Hyper-V
Systems Management
1 11 (5.88%) Microsoft Intune
2 1 (0.53%) ServiceCenter
Vendors
1 63 (33.69%) Microsoft
2 19 (10.16%) Cisco
3 14 (7.49%) VMware
4 7 (3.74%) Google
5 6 (3.21%) ESET
5 6 (3.21%) Ubiquiti
6 4 (2.14%) HP
6 4 (2.14%) Veeam
7 3 (1.60%) Nimble Storage
8 2 (1.07%) Meraki
8 2 (1.07%) Oracle
9 1 (0.53%) Apple
9 1 (0.53%) Avaya
9 1 (0.53%) Freshdesk
9 1 (0.53%) Mitel
9 1 (0.53%) Sage
9 1 (0.53%) Salesforce
9 1 (0.53%) SAP
9 1 (0.53%) SonicWALL
9 1 (0.53%) Sun