IT Support Jobs in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £28,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 31 44 97
Rank change year-on-year +13 +53 +1
Permanent jobs requiring an IT Support 175 204 80
As % of all permanent jobs advertised in the East Midlands 7.16% 4.71% 2.78%
As % of the Job Titles category 7.55% 4.98% 3.16%
Number of salaries quoted 124 178 43
10th Percentile £21,250 £22,500 £22,600
25th Percentile £25,500 £23,625 £25,563
Median annual salary (50th Percentile) £28,000 £26,000 £27,500
Median % change year-on-year +7.69% -5.45% +10.00%
75th Percentile £33,250 £31,673 £29,125
90th Percentile £37,500 £35,475 £37,250
England median annual salary £31,500 £29,000 £31,000
% change year-on-year +8.62% -6.45% +6.90%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,318 4,098 2,535
% of permanent jobs with a recognized job title 94.81% 94.62% 88.11%
Number of salaries quoted 1,036 2,990 1,378
10th Percentile £26,250 £25,750 £26,750
25th Percentile £32,000 £31,250 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £50,000
Median % change year-on-year +5.88% -15.00% +5.26%
75th Percentile £60,000 £55,000 £63,750
90th Percentile £68,750 £68,750 £75,000
England median annual salary £57,500 £53,773 £60,567
% change year-on-year +6.93% -11.22% +0.95%

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 1 May 2025.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +13 55 £27,500 +15.79% 10
Leicestershire +52 44 £28,500 -6.50% 7
Nottinghamshire +57 43 £31,500 +23.53% 13
Lincolnshire -12 17 £24,763 -8.29% 9
Northamptonshire -41 15 £27,500 +5.77% 6
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 1 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 121 (69.14%) Windows
2 94 (53.71%) Microsoft
3 87 (49.71%) Problem-Solving
4 84 (48.00%) Social Skills
5 80 (45.71%) Microsoft 365
6 66 (37.71%) Active Directory
7 57 (32.57%) Customer Service
8 51 (29.14%) Driving Licence
9 41 (23.43%) Cisco
10 39 (22.29%) ITIL
11 37 (21.14%) ITSM
12 36 (20.57%) Linux
12 36 (20.57%) CCNA
12 36 (20.57%) Cisco Certification
13 34 (19.43%) Mentoring
14 32 (18.29%) Degree
14 32 (18.29%) AWS
15 28 (16.00%) Microsoft Exchange
16 27 (15.43%) Asset Management
17 26 (14.86%) Network Security
18 25 (14.29%) MCSE
18 25 (14.29%) MCP
18 25 (14.29%) Microsoft Certification
18 25 (14.29%) CCNP
19 24 (13.71%) Azure
19 24 (13.71%) Cybersecurity
20 23 (13.14%) SLA
20 23 (13.14%) Law
21 22 (12.57%) Internet
22 21 (12.00%) Computer Science

IT Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (16.00%) Microsoft Exchange
2 18 (10.29%) SharePoint
3 13 (7.43%) Confluence
Applications
1 13 (7.43%) Microsoft Office
2 7 (4.00%) Microsoft Excel
Cloud Services
1 80 (45.71%) Microsoft 365
2 32 (18.29%) AWS
3 24 (13.71%) Azure
4 15 (8.57%) OneDrive
5 14 (8.00%) Entra ID
6 8 (4.57%) SaaS
7 5 (2.86%) PaaS
8 4 (2.29%) Mimecast
9 2 (1.14%) Power Platform
10 1 (0.57%) Dynamics 365
10 1 (0.57%) WhatsApp
Communications & Networking
1 26 (14.86%) Network Security
2 22 (12.57%) Internet
3 20 (11.43%) WLAN
4 14 (8.00%) VoIP
5 13 (7.43%) TCP/IP
6 12 (6.86%) DHCP
6 12 (6.86%) DNS
7 10 (5.71%) 3G
7 10 (5.71%) 4G
7 10 (5.71%) ADSL
8 7 (4.00%) Firewall
9 4 (2.29%) Wi-Fi
10 2 (1.14%) Intranet
11 1 (0.57%) Remote Desktop
Database & Business Intelligence
1 3 (1.71%) MS Access
2 1 (0.57%) Amazon RDS
Development Applications
1 13 (7.43%) JIRA
General
1 84 (48.00%) Social Skills
2 23 (13.14%) Law
3 17 (9.71%) Presentation Skills
4 12 (6.86%) Analytical Skills
5 7 (4.00%) Public Sector
6 5 (2.86%) Organisational Skills
7 3 (1.71%) Inclusion and Diversity
7 3 (1.71%) Marketing
8 1 (0.57%) Automotive
8 1 (0.57%) Manufacturing
8 1 (0.57%) Pharmaceutical
Miscellaneous
1 51 (29.14%) Driving Licence
2 17 (9.71%) Enterprise Software
3 13 (7.43%) Onboarding
4 3 (1.71%) EPoS
4 3 (1.71%) Social Media
5 1 (0.57%) Data Protection Act
5 1 (0.57%) iPhone
Operating Systems
1 121 (69.14%) Windows
2 36 (20.57%) Linux
3 17 (9.71%) Mac OS
3 17 (9.71%) Windows Server
4 12 (6.86%) Windows 10
5 9 (5.14%) Windows 7
6 8 (4.57%) Red Hat Enterprise Linux
7 5 (2.86%) Apple iOS
8 2 (1.14%) Android
Processes & Methodologies
1 87 (49.71%) Problem-Solving
2 57 (32.57%) Customer Service
3 39 (22.29%) ITIL
4 37 (21.14%) ITSM
5 34 (19.43%) Mentoring
6 27 (15.43%) Asset Management
7 24 (13.71%) Cybersecurity
8 21 (12.00%) Computer Science
9 20 (11.43%) IT Asset Management
9 20 (11.43%) Mathematics
9 20 (11.43%) Network Management
10 18 (10.29%) Line Management
10 18 (10.29%) Logistics
11 16 (9.14%) Agile
11 16 (9.14%) Incident Management
12 13 (7.43%) Root Cause Analysis
13 11 (6.29%) Migration
13 11 (6.29%) Proactive Maintenance
14 8 (4.57%) Collaborative Working
14 8 (4.57%) Project Management
Programming Languages
1 18 (10.29%) PowerShell
2 16 (9.14%) SQL
Qualifications
1 36 (20.57%) CCNA
1 36 (20.57%) Cisco Certification
2 32 (18.29%) Degree
3 25 (14.29%) CCNP
3 25 (14.29%) MCP
3 25 (14.29%) MCSE
3 25 (14.29%) Microsoft Certification
4 20 (11.43%) Computer Science Degree
4 20 (11.43%) LPIC
5 11 (6.29%) A+ Certification
6 9 (5.14%) Network+ Certification
7 6 (3.43%) Azure Certification
8 5 (2.86%) MCSA
9 3 (1.71%) DBS Check
Quality Assurance & Compliance
1 23 (13.14%) SLA
2 9 (5.14%) GDPR
3 5 (2.86%) Cyber Essentials
4 3 (1.71%) PCI DSS
System Software
1 66 (37.71%) Active Directory
2 9 (5.14%) Hyper-V
3 2 (1.14%) Firmware
3 2 (1.14%) VMware Infrastructure
Systems Management
1 14 (8.00%) Microsoft Intune
2 5 (2.86%) Jamf Pro
3 3 (1.71%) SCCM
Vendors
1 94 (53.71%) Microsoft
2 41 (23.43%) Cisco
3 10 (5.71%) Sage
4 8 (4.57%) Red Hat
5 6 (3.43%) ServiceNow
6 5 (2.86%) Meraki
6 5 (2.86%) Veeam
7 4 (2.29%) Barracuda Networks
7 4 (2.29%) Sophos
7 4 (2.29%) VMware
8 3 (1.71%) Adobe
8 3 (1.71%) dotdigital
9 2 (1.14%) Apple
9 2 (1.14%) HP
10 1 (0.57%) SAP