IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 25 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Aug 2026
Same period 2025 Same period 2024
Rank 35 39 44
Rank change year-on-year +4 +5 +41
Permanent jobs requiring an IT Support 206 163 175
As % of all permanent jobs in the East Midlands 3.37% 7.01% 4.16%
As % of the Job Titles category 3.60% 7.49% 4.42%
Number of salaries quoted 171 153 133
10th Percentile £24,000 £21,250 £12,000
25th Percentile £26,000 £25,000 £18,000
Median annual salary (50th Percentile) £30,000 £27,500 £26,000
Median % change year-on-year +9.09% +5.77% -5.45%
75th Percentile £35,000 £37,500 £30,000
90th Percentile £42,500 £39,850 £35,000
England median annual salary £32,000 £31,500 £29,500
% change year-on-year +1.59% +6.78% -9.23%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 5,722 2,175 3,963
% of permanent jobs with a recognized job title 93.71% 93.51% 94.13%
Number of salaries quoted 3,667 1,263 2,431
10th Percentile £28,000 £26,250 £26,500
25th Percentile £35,000 £30,000 £35,000
Median annual salary (50th Percentile) £49,000 £42,500 £45,000
Median % change year-on-year +15.29% -5.56% -14.29%
75th Percentile £60,000 £58,000 £60,000
90th Percentile £75,000 £72,500 £71,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 25 August 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 25 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -14 60 £30,000 -4.76% 4
Northamptonshire +28 45 £35,000 +20.69% 6
Derbyshire -5 41 £29,500 +7.27% 6
Leicestershire -14 32 £32,500 +14.04% 5
Lincolnshire -10 28 £30,000 +15.91% 4
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 25 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 109 (52.91%) Microsoft
2 106 (51.46%) Microsoft 365
3 105 (50.97%) Windows
4 81 (39.32%) Problem-Solving
5 78 (37.86%) Active Directory
6 57 (27.67%) Azure
7 40 (19.42%) DNS
8 39 (18.93%) Customer Service
9 37 (17.96%) DHCP
10 36 (17.48%) Entra ID
11 35 (16.99%) Windows Server
12 29 (14.08%) Continuous Improvement
13 28 (13.59%) TCP/IP
14 27 (13.11%) Service Delivery
15 25 (12.14%) Degree
16 24 (11.65%) Mentoring
16 24 (11.65%) Microsoft Intune
17 22 (10.68%) Firewall
17 22 (10.68%) VLAN
18 21 (10.19%) Cybersecurity
19 20 (9.71%) Hyper-V
19 20 (9.71%) ITIL
19 20 (9.71%) PowerShell
19 20 (9.71%) Windows 10
20 19 (9.22%) Service Management
21 18 (8.74%) ERP
21 18 (8.74%) Microsoft Exchange
21 18 (8.74%) Microsoft Office
21 18 (8.74%) SQL
22 16 (7.77%) Computer Science

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (8.74%) Microsoft Exchange
2 10 (4.85%) SharePoint
Applications
1 18 (8.74%) Microsoft Office
2 15 (7.28%) Microsoft Excel
3 3 (1.46%) Microsoft PowerPoint
Business Applications
1 11 (5.34%) SAP Business One
2 3 (1.46%) JDE EnterpriseOne
Cloud Services
1 106 (51.46%) Microsoft 365
2 57 (27.67%) Azure
3 36 (17.48%) Entra ID
4 4 (1.94%) Google Workspace
5 2 (0.97%) Azure Sentinel
6 1 (0.49%) AWS
6 1 (0.49%) Azure Stack
6 1 (0.49%) Mimecast
6 1 (0.49%) Power Platform
Communications & Networking
1 40 (19.42%) DNS
2 37 (17.96%) DHCP
3 28 (13.59%) TCP/IP
4 22 (10.68%) Firewall
4 22 (10.68%) VLAN
5 15 (7.28%) VPN
5 15 (7.28%) Wireless
6 10 (4.85%) VoIP
7 7 (3.40%) Network Security
8 6 (2.91%) Internet
9 4 (1.94%) Value-Added Service
9 4 (1.94%) Wi-Fi
10 3 (1.46%) Remote Desktop
11 1 (0.49%) IP Telephony
11 1 (0.49%) LAN
11 1 (0.49%) SAN
11 1 (0.49%) WAN
Database & Business Intelligence
1 4 (1.94%) SQL Server
2 1 (0.49%) Oracle Database
Development Applications
1 14 (6.80%) JIRA
2 5 (2.43%) VersionOne
General
1 77 (37.38%) Social Skills
2 11 (5.34%) Law
2 11 (5.34%) Manufacturing
2 11 (5.34%) Organisational Skills
3 9 (4.37%) Public Sector
4 8 (3.88%) Analytical Skills
4 8 (3.88%) Telecoms
5 7 (3.40%) Retail
6 6 (2.91%) Advertising
7 3 (1.46%) Aviation
7 3 (1.46%) Finance
7 3 (1.46%) Legal
8 2 (0.97%) Local Government
9 1 (0.49%) Inclusion and Diversity
9 1 (0.49%) Military
Libraries, Frameworks & Software Standards
1 1 (0.49%) .NET
1 1 (0.49%) .NET Framework
Miscellaneous
1 46 (22.33%) Driving Licence
2 21 (10.19%) Onboarding
3 10 (4.85%) CCTV
4 6 (2.91%) Self-Motivation
5 4 (1.94%) Video Conferencing
6 3 (1.46%) Enterprise Software
7 1 (0.49%) Clustering
7 1 (0.49%) FMCG
7 1 (0.49%) Replication
Operating Systems
1 105 (50.97%) Windows
2 35 (16.99%) Windows Server
3 20 (9.71%) Windows 10
4 8 (3.88%) Mac OS
5 7 (3.40%) Linux
6 1 (0.49%) Android
6 1 (0.49%) Apple iOS
6 1 (0.49%) Unix
6 1 (0.49%) Windows Server 2012
Processes & Methodologies
1 81 (39.32%) Problem-Solving
2 39 (18.93%) Customer Service
3 29 (14.08%) Continuous Improvement
4 27 (13.11%) Service Delivery
5 24 (11.65%) Mentoring
6 21 (10.19%) Cybersecurity
7 20 (9.71%) ITIL
8 19 (9.22%) Service Management
9 18 (8.74%) ERP
10 16 (7.77%) Computer Science
11 14 (6.80%) Task Automation
11 14 (6.80%) Time Management
12 13 (6.31%) ITSM
13 11 (5.34%) Project Delivery
13 11 (5.34%) Ticket Management
14 10 (4.85%) Business Continuity
14 10 (4.85%) Collaborative Working
14 10 (4.85%) Server Patching
15 9 (4.37%) Asset Management
15 9 (4.37%) Risk Management
Programming Languages
1 20 (9.71%) PowerShell
2 18 (8.74%) SQL
3 12 (5.83%) VBA
4 1 (0.49%) Python
4 1 (0.49%) RPG
4 1 (0.49%) VB.NET
Qualifications
1 25 (12.14%) Degree
2 15 (7.28%) DBS Check
3 13 (6.31%) Microsoft Certification
4 12 (5.83%) Computer Science Degree
5 5 (2.43%) CCNA
5 5 (2.43%) Cisco Certification
6 3 (1.46%) Azure Certification
7 1 (0.49%) CCNP
7 1 (0.49%) CompTIA Security+
7 1 (0.49%) MCSA
7 1 (0.49%) MCSE
7 1 (0.49%) Microsoft Certified Professional
7 1 (0.49%) Network+ Certification
Quality Assurance & Compliance
1 13 (6.31%) SLA
2 10 (4.85%) Cyber Essentials
3 5 (2.43%) ISO/IEC 27001
3 5 (2.43%) PCI DSS
4 3 (1.46%) GDPR
5 2 (0.97%) Cyber Essentials PLUS
5 2 (0.97%) NIST
6 1 (0.49%) Accessibility
6 1 (0.49%) QA
System Software
1 78 (37.86%) Active Directory
2 20 (9.71%) Hyper-V
3 5 (2.43%) Virtual Desktop
4 4 (1.94%) VMware Infrastructure
5 3 (1.46%) Firmware
6 1 (0.49%) VMware ESXi
6 1 (0.49%) vSphere
Systems Management
1 24 (11.65%) Microsoft Intune
2 5 (2.43%) Jamf Pro
2 5 (2.43%) SCCM
3 1 (0.49%) Failover Clustering
3 1 (0.49%) Microsoft Clustering
Vendors
1 109 (52.91%) Microsoft
2 15 (7.28%) Cisco
3 12 (5.83%) Meraki
4 11 (5.34%) Apple
4 11 (5.34%) SAP
5 8 (3.88%) ESET
5 8 (3.88%) ServiceNow
6 6 (2.91%) OpenText
6 6 (2.91%) Sage
7 5 (2.43%) VMware
8 4 (1.94%) Freshdesk
8 4 (1.94%) Google
8 4 (1.94%) WatchGuard
9 3 (1.46%) Fortinet
9 3 (1.46%) JD Edwards
9 3 (1.46%) Palo Alto
9 3 (1.46%) Salesforce
9 3 (1.46%) SonicWALL
9 3 (1.46%) Sophos
9 3 (1.46%) Ubiquiti