IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 29 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Jul 2026
Same period 2025 Same period 2024
Rank 33 42 47
Rank change year-on-year +9 +5 +34
Permanent jobs requiring an IT Support 220 144 184
As % of all permanent jobs in the East Midlands 3.96% 6.34% 4.24%
As % of the Job Titles category 4.16% 6.77% 4.51%
Number of salaries quoted 185 137 144
10th Percentile £24,750 £21,250 £14,000
25th Percentile £26,000 £25,000 £22,688
Median annual salary (50th Percentile) £30,000 £27,500 £26,500
Median % change year-on-year +9.09% +3.77% -3.64%
75th Percentile £35,000 £33,250 £31,731
90th Percentile £42,500 £38,000 £35,250
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 5,286 2,126 4,080
% of permanent jobs with a recognized job title 95.11% 93.57% 94.03%
Number of salaries quoted 3,373 1,224 2,630
10th Percentile £28,000 £26,250 £26,225
25th Percentile £35,000 £30,000 £33,795
Median annual salary (50th Percentile) £50,000 £42,500 £45,000
Median % change year-on-year +17.65% -5.56% -14.29%
75th Percentile £60,000 £58,000 £58,750
90th Percentile £75,000 £72,125 £70,000
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 29 July 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 29 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -7 68 £30,000 -4.76% 6
Derbyshire -5 45 £26,900 -2.18% 4
Leicestershire -15 37 £32,500 +14.04% 4
Northamptonshire +32 34 £35,000 +29.63% 7
Lincolnshire -3 34 £30,000 +21.15% 2
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 29 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 112 (50.91%) Microsoft 365
2 109 (49.55%) Windows
3 108 (49.09%) Microsoft
4 84 (38.18%) Active Directory
5 83 (37.73%) Problem-Solving
6 49 (22.27%) Azure
7 42 (19.09%) DNS
8 39 (17.73%) Customer Service
8 39 (17.73%) DHCP
9 36 (16.36%) Service Delivery
10 34 (15.45%) Windows Server
11 33 (15.00%) Entra ID
12 32 (14.55%) Continuous Improvement
13 30 (13.64%) ITSM
13 30 (13.64%) TCP/IP
14 26 (11.82%) SQL
15 25 (11.36%) Microsoft Intune
15 25 (11.36%) SLA
16 23 (10.45%) ITIL
17 21 (9.55%) ERP
17 21 (9.55%) VLAN
18 20 (9.09%) Degree
18 20 (9.09%) JIRA
18 20 (9.09%) Mentoring
18 20 (9.09%) Service Management
19 19 (8.64%) Firewall
19 19 (8.64%) Windows 10
20 18 (8.18%) Cybersecurity
20 18 (8.18%) PowerShell
20 18 (8.18%) VPN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (6.82%) Microsoft Exchange
2 11 (5.00%) SharePoint
3 9 (4.09%) Confluence
Applications
1 17 (7.73%) Microsoft Office
2 14 (6.36%) Microsoft Excel
3 2 (0.91%) Microsoft PowerPoint
Business Applications
1 10 (4.55%) SAP Business One
2 3 (1.36%) JDE EnterpriseOne
Cloud Services
1 112 (50.91%) Microsoft 365
2 49 (22.27%) Azure
3 33 (15.00%) Entra ID
4 7 (3.18%) Google Workspace
5 2 (0.91%) Azure Sentinel
6 1 (0.45%) Azure Stack
6 1 (0.45%) Mimecast
Communications & Networking
1 42 (19.09%) DNS
2 39 (17.73%) DHCP
3 30 (13.64%) TCP/IP
4 21 (9.55%) VLAN
5 19 (8.64%) Firewall
6 18 (8.18%) VPN
7 17 (7.73%) Wireless
8 13 (5.91%) VoIP
9 7 (3.18%) Internet
10 5 (2.27%) WAN
11 4 (1.82%) Network Security
11 4 (1.82%) SD-WAN
11 4 (1.82%) Value-Added Service
11 4 (1.82%) Wi-Fi
12 3 (1.36%) Remote Desktop
13 1 (0.45%) LAN
13 1 (0.45%) SAN
Database & Business Intelligence
1 3 (1.36%) SQL Server
Development Applications
1 20 (9.09%) JIRA
2 5 (2.27%) VersionOne
General
1 89 (40.45%) Social Skills
2 22 (10.00%) Law
3 13 (5.91%) Analytical Skills
4 11 (5.00%) Organisational Skills
5 10 (4.55%) Manufacturing
6 9 (4.09%) Public Sector
7 7 (3.18%) Retail
7 7 (3.18%) Telecoms
8 6 (2.73%) Advertising
9 4 (1.82%) Finance
9 4 (1.82%) Legal
10 3 (1.36%) Aviation
11 2 (0.91%) Local Government
11 2 (0.91%) Marketing
12 1 (0.45%) Inclusion and Diversity
12 1 (0.45%) Military
Libraries, Frameworks & Software Standards
1 1 (0.45%) .NET
1 1 (0.45%) .NET Framework
Miscellaneous
1 45 (20.45%) Driving Licence
2 26 (11.82%) Onboarding
3 9 (4.09%) CCTV
4 4 (1.82%) Self-Motivation
4 4 (1.82%) Video Conferencing
5 3 (1.36%) Enterprise Software
6 2 (0.91%) Social Media
7 1 (0.45%) Clustering
7 1 (0.45%) FMCG
7 1 (0.45%) Replication
Operating Systems
1 109 (49.55%) Windows
2 34 (15.45%) Windows Server
3 19 (8.64%) Windows 10
4 9 (4.09%) Mac OS
5 4 (1.82%) Linux
6 3 (1.36%) Android
6 3 (1.36%) Apple iOS
Processes & Methodologies
1 83 (37.73%) Problem-Solving
2 39 (17.73%) Customer Service
3 36 (16.36%) Service Delivery
4 32 (14.55%) Continuous Improvement
5 30 (13.64%) ITSM
6 23 (10.45%) ITIL
7 21 (9.55%) ERP
8 20 (9.09%) Mentoring
8 20 (9.09%) Service Management
9 18 (8.18%) Cybersecurity
10 16 (7.27%) Root Cause Analysis
11 14 (6.36%) Asset Management
12 13 (5.91%) Collaborative Working
13 12 (5.45%) Computer Science
13 12 (5.45%) Task Automation
13 12 (5.45%) Time Management
14 11 (5.00%) Incident Management
14 11 (5.00%) Project Delivery
15 10 (4.55%) Agile
15 10 (4.55%) Server Patching
Programming Languages
1 26 (11.82%) SQL
2 18 (8.18%) PowerShell
3 12 (5.45%) VBA
4 1 (0.45%) Python
4 1 (0.45%) RPG
4 1 (0.45%) VB.NET
Qualifications
1 20 (9.09%) Degree
2 17 (7.73%) DBS Check
3 11 (5.00%) Microsoft Certification
4 9 (4.09%) Computer Science Degree
5 2 (0.91%) CCNA
5 2 (0.91%) Cisco Certification
6 1 (0.45%) Azure Certification
Quality Assurance & Compliance
1 25 (11.36%) SLA
2 10 (4.55%) Cyber Essentials
3 5 (2.27%) ISO/IEC 27001
3 5 (2.27%) PCI DSS
4 4 (1.82%) GDPR
5 2 (0.91%) Cyber Essentials PLUS
5 2 (0.91%) NIST
6 1 (0.45%) Accessibility
6 1 (0.45%) QA
System Software
1 84 (38.18%) Active Directory
2 17 (7.73%) Hyper-V
3 3 (1.36%) Virtual Desktop
4 2 (0.91%) VMware Infrastructure
5 1 (0.45%) Firmware
5 1 (0.45%) VMware ESXi
5 1 (0.45%) vSphere
Systems Management
1 25 (11.36%) Microsoft Intune
2 7 (3.18%) Jamf Pro
3 3 (1.36%) SCCM
4 1 (0.45%) Failover Clustering
4 1 (0.45%) Microsoft Clustering
Vendors
1 108 (49.09%) Microsoft
2 12 (5.45%) Apple
2 12 (5.45%) Cisco
3 11 (5.00%) Meraki
4 10 (4.55%) SAP
4 10 (4.55%) ServiceNow
5 8 (3.64%) ESET
6 7 (3.18%) Google
7 6 (2.73%) OpenText
7 6 (2.73%) Sage
8 4 (1.82%) Freshdesk
9 3 (1.36%) HP
9 3 (1.36%) JD Edwards
9 3 (1.36%) Logitech
9 3 (1.36%) Salesforce
9 3 (1.36%) Ubiquiti
9 3 (1.36%) Yealink
10 2 (0.91%) Veeam
10 2 (0.91%) VMware
11 1 (0.45%) iManage