IT Support Jobs in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £26,250 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 41 94 96
Rank change year-on-year +53 +2 -1
Permanent jobs requiring an IT Support 221 84 104
As % of all permanent jobs advertised in the East Midlands 4.72% 3.02% 3.00%
As % of the Job Titles category 4.98% 3.40% 3.15%
Number of salaries quoted 194 48 101
10th Percentile £22,500 £23,000 £21,250
25th Percentile £23,625 £25,750 £22,750
Median annual salary (50th Percentile) £26,250 £27,500 £25,000
Median % change year-on-year -4.55% +10.00% -9.09%
75th Percentile £31,673 £30,625 £28,750
90th Percentile £35,175 £37,250 £34,250
England median annual salary £29,000 £31,500 £29,000
% change year-on-year -7.94% +8.62% -

All Permanent IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,435 2,469 3,302
% of permanent jobs with a recognized job title 94.72% 88.65% 95.13%
Number of salaries quoted 3,188 1,294 2,124
10th Percentile £25,750 £26,250 £25,500
25th Percentile £31,250 £36,250 £33,750
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +7.95%
75th Percentile £55,438 £63,750 £60,000
90th Percentile £68,750 £76,250 £73,675
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 26 May 2024.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire +30 65 £26,000 -2.80% 9
Lincolnshire +34 63 £28,750 +4.55% 9
Derbyshire +36 57 £25,000 -9.09% 12
Leicestershire -2 28 £28,320 +1.14% 10
Nottinghamshire -36 8 £25,500 -28.89% 8
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 26 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 90 (40.72%) Microsoft 365
2 88 (39.82%) Windows
3 85 (38.46%) Active Directory
4 78 (35.29%) Microsoft
5 61 (27.60%) Social Skills
6 48 (21.72%) Windows Server
7 47 (21.27%) Azure
8 40 (18.10%) Driving Licence
9 39 (17.65%) Problem-Solving
9 39 (17.65%) Customer Service
10 35 (15.84%) Entra ID
11 30 (13.57%) Cybersecurity
11 30 (13.57%) Microsoft Office
12 29 (13.12%) SharePoint
12 29 (13.12%) DHCP
12 29 (13.12%) DNS
13 24 (10.86%) ITIL
14 23 (10.41%) Microsoft Intune
15 21 (9.50%) Firewall
15 21 (9.50%) Microsoft Exchange
16 18 (8.14%) ITSM
17 17 (7.69%) Manufacturing
18 15 (6.79%) Infrastructure Engineering
18 15 (6.79%) Windows 10
18 15 (6.79%) Agile
19 14 (6.33%) Internet
20 13 (5.88%) CRM
20 13 (5.88%) VPN
20 13 (5.88%) VMware
20 13 (5.88%) Hyper-V

IT Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (13.12%) SharePoint
2 21 (9.50%) Microsoft Exchange
3 5 (2.26%) Confluence
4 1 (0.45%) Apache
Applications
1 30 (13.57%) Microsoft Office
2 1 (0.45%) PrintSoft PReS
Business Applications
1 2 (0.90%) Misys Midas
2 1 (0.45%) Sage 300 ERP
Cloud Services
1 90 (40.72%) Microsoft 365
2 47 (21.27%) Azure
3 35 (15.84%) Entra ID
4 6 (2.71%) Dynamics 365
5 5 (2.26%) ChatGPT
6 3 (1.36%) WhatsApp
7 2 (0.90%) ClickUp
7 2 (0.90%) Google Workspace
7 2 (0.90%) Microsoft Purview
8 1 (0.45%) Cloud Computing
8 1 (0.45%) OneDrive
8 1 (0.45%) SaaS
Communications & Networking
1 29 (13.12%) DHCP
1 29 (13.12%) DNS
2 21 (9.50%) Firewall
3 14 (6.33%) Internet
4 13 (5.88%) VPN
5 11 (4.98%) TCP/IP
5 11 (4.98%) Wireless
6 10 (4.52%) Broadband
6 10 (4.52%) Network Security
7 8 (3.62%) VLAN
8 7 (3.17%) LAN
8 7 (3.17%) WAN
9 6 (2.71%) Wi-Fi
10 5 (2.26%) Softphone
11 3 (1.36%) SAN
11 3 (1.36%) VoIP
12 2 (0.90%) Cisco IOS
12 2 (0.90%) Unified Communications
13 1 (0.45%) Intrusion Detection
13 1 (0.45%) SSH
Database & Business Intelligence
1 1 (0.45%) SQL Server
Development Applications
1 5 (2.26%) JIRA
General
1 61 (27.60%) Social Skills
2 17 (7.69%) Manufacturing
3 8 (3.62%) German Language
4 7 (3.17%) Finance
4 7 (3.17%) Organisational Skills
5 5 (2.26%) Analytical Skills
5 5 (2.26%) Retail
6 4 (1.81%) Legal
7 2 (0.90%) Automotive
7 2 (0.90%) Games
7 2 (0.90%) Pharmaceutical
8 1 (0.45%) Digital Health
8 1 (0.45%) Health Technology
8 1 (0.45%) Law
8 1 (0.45%) Marketing
8 1 (0.45%) Public Sector
8 1 (0.45%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (2.71%) OLE
Miscellaneous
1 40 (18.10%) Driving Licence
2 9 (4.07%) Self-Motivation
3 7 (3.17%) Data Centre
3 7 (3.17%) Onboarding
4 2 (0.90%) Mobile App
5 1 (0.45%) CCTV
5 1 (0.45%) Cyber Threat
5 1 (0.45%) iPhone
5 1 (0.45%) Management Information System
5 1 (0.45%) Operational Technology
Operating Systems
1 88 (39.82%) Windows
2 48 (21.72%) Windows Server
3 15 (6.79%) Windows 10
4 9 (4.07%) Windows Server 2019
5 8 (3.62%) Linux
6 7 (3.17%) Android
7 6 (2.71%) Apple iOS
8 5 (2.26%) Windows Server 2016
9 4 (1.81%) Mac OS
10 1 (0.45%) Windows Server 2012
Processes & Methodologies
1 39 (17.65%) Customer Service
1 39 (17.65%) Problem-Solving
2 30 (13.57%) Cybersecurity
3 24 (10.86%) ITIL
4 18 (8.14%) ITSM
5 15 (6.79%) Agile
5 15 (6.79%) Infrastructure Engineering
6 13 (5.88%) CRM
7 11 (4.98%) Service Management
8 9 (4.07%) Disaster Recovery
8 9 (4.07%) Server Management
9 8 (3.62%) Mathematics
9 8 (3.62%) Service Delivery
10 6 (2.71%) Logistics
10 6 (2.71%) Migration
10 6 (2.71%) Time Management
11 5 (2.26%) Cost Reduction
11 5 (2.26%) Customer-Centricity
11 5 (2.26%) IT Governance
11 5 (2.26%) Project Delivery
Programming Languages
1 6 (2.71%) SQL
2 1 (0.45%) Perl
2 1 (0.45%) Python
Qualifications
1 7 (3.17%) Microsoft Certification
2 3 (1.36%) Degree
3 2 (0.90%) MCP
3 2 (0.90%) MCSE
4 1 (0.45%) CCNA
4 1 (0.45%) Cisco Certification
4 1 (0.45%) CISM
4 1 (0.45%) CISSP
4 1 (0.45%) DBS Check
4 1 (0.45%) MCSA
Quality Assurance & Compliance
1 9 (4.07%) SLA
2 7 (3.17%) ISO/IEC 27001
3 5 (2.26%) GDPR
4 2 (0.90%) Accessibility
4 2 (0.90%) QA
5 1 (0.45%) NIST
5 1 (0.45%) PCI DSS
System Software
1 85 (38.46%) Active Directory
2 13 (5.88%) Hyper-V
3 7 (3.17%) VMware Infrastructure
Systems Management
1 23 (10.41%) Microsoft Intune
2 2 (0.90%) Progress Chef
3 1 (0.45%) SCCM
Vendors
1 78 (35.29%) Microsoft
2 13 (5.88%) VMware
3 7 (3.17%) Google
4 6 (2.71%) ESET
4 6 (2.71%) Ubiquiti
5 5 (2.26%) SonicWALL
6 4 (1.81%) Cisco
6 4 (1.81%) Veeam
7 3 (1.36%) HP
7 3 (1.36%) Nimble Storage
8 2 (0.90%) Apple
8 2 (0.90%) HubSpot
8 2 (0.90%) Meraki
9 1 (0.45%) Avaya
9 1 (0.45%) Freshdesk
9 1 (0.45%) Mitel
9 1 (0.45%) Oracle
9 1 (0.45%) Sage
9 1 (0.45%) Salesforce
9 1 (0.45%) SAP