IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £29,000 per year, according to job vacancies posted during the 6 months leading to 1 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Nov 2025
Same period 2024 Same period 2023
Rank 31 44 75
Rank change year-on-year +13 +31 +45
Permanent jobs requiring an IT Support 168 148 46
As % of all permanent jobs in the East Midlands 7.49% 4.27% 2.85%
As % of the Job Titles category 8.01% 4.50% 2.92%
Number of salaries quoted 151 77 46
10th Percentile £24,250 £12,000 £23,000
25th Percentile £25,750 £14,000 £23,750
Median annual salary (50th Percentile) £29,000 £25,000 £28,750
Median % change year-on-year +16.00% -13.04% -8.46%
75th Percentile £40,000 £30,000 £33,750
90th Percentile £47,500 £35,000 £38,125
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +8.33%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,097 3,287 1,574
% of permanent jobs with a recognized job title 93.45% 94.84% 97.46%
Number of salaries quoted 1,250 1,580 1,140
10th Percentile £26,000 £28,000 £26,250
25th Percentile £30,000 £35,000 £36,500
Median annual salary (50th Percentile) £40,000 £47,500 £52,500
Median % change year-on-year -15.79% -9.52% +5.00%
75th Percentile £57,500 £60,000 £63,750
90th Percentile £72,500 £73,750 £75,000
England median annual salary £53,500 £57,500 £60,000
% change year-on-year -6.96% -4.17% -

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 1 November 2025.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 1 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +13 66 £27,000 +1.89% 8
Lincolnshire +1 36 £40,000 +23.08% 6
Nottinghamshire +29 29 £36,250 -69.92% 5
Leicestershire -2 23 £30,000 +150.00% 5
Northamptonshire -6 14 £29,000 +20.83% 6
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 1 November 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 116 (69.05%) Microsoft 365
2 99 (58.93%) Windows
3 90 (53.57%) Active Directory
4 87 (51.79%) Problem-Solving
5 68 (40.48%) Microsoft
6 64 (38.10%) Azure
7 57 (33.93%) Customer Service
8 44 (26.19%) Windows Server
9 38 (22.62%) DNS
10 35 (20.83%) Microsoft Intune
10 35 (20.83%) SharePoint
11 33 (19.64%) DHCP
11 33 (19.64%) Mentoring
12 29 (17.26%) Entra ID
13 27 (16.07%) Cisco
13 27 (16.07%) Incident Management
14 24 (14.29%) ITIL
15 23 (13.69%) Firewall
16 21 (12.50%) Cybersecurity
17 20 (11.90%) Network Management
18 19 (11.31%) Hyper-V
19 18 (10.71%) ITSM
19 18 (10.71%) Microsoft Certification
20 17 (10.12%) Linux
20 17 (10.12%) Microsoft Exchange
20 17 (10.12%) TCP/IP
21 15 (8.93%) Logistics
22 14 (8.33%) Data Protection
22 14 (8.33%) Infrastructure Engineering
22 14 (8.33%) Service Desk Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (20.83%) SharePoint
2 17 (10.12%) Microsoft Exchange
Applications
1 7 (4.17%) Microsoft Excel
2 5 (2.98%) Microsoft Office
Business Applications
1 4 (2.38%) Dynamics CRM
Cloud Services
1 116 (69.05%) Microsoft 365
2 64 (38.10%) Azure
3 29 (17.26%) Entra ID
4 7 (4.17%) AWS
4 7 (4.17%) OneDrive
4 7 (4.17%) SaaS
5 5 (2.98%) Cloud Computing
5 5 (2.98%) iPaaS
6 2 (1.19%) Nutanix
6 2 (1.19%) PaaS
7 1 (0.60%) Mimecast
Communications & Networking
1 38 (22.62%) DNS
2 33 (19.64%) DHCP
3 23 (13.69%) Firewall
4 17 (10.12%) TCP/IP
5 12 (7.14%) VLAN
6 10 (5.95%) SAN
7 7 (4.17%) 3G
7 7 (4.17%) 4G
7 7 (4.17%) ADSL
8 5 (2.98%) IP Telephony
8 5 (2.98%) iSCSI
8 5 (2.98%) VPN
9 3 (1.79%) VoIP
10 2 (1.19%) Network Security
11 1 (0.60%) LAN
11 1 (0.60%) WAN
11 1 (0.60%) Wireless
Database & Business Intelligence
1 3 (1.79%) Oracle Database
General
1 71 (42.26%) Social Skills
2 16 (9.52%) Automotive
3 12 (7.14%) Law
4 9 (5.36%) Analytical Skills
5 7 (4.17%) Documentation Skills
6 5 (2.98%) Billing
6 5 (2.98%) Telecoms
7 4 (2.38%) Finance
7 4 (2.38%) Marketing
7 4 (2.38%) Organisational Skills
8 2 (1.19%) Retail
9 1 (0.60%) Electronics
9 1 (0.60%) Inclusion and Diversity
9 1 (0.60%) Manufacturing
9 1 (0.60%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (2.38%) EDI
Miscellaneous
1 62 (36.90%) Driving Licence
2 18 (10.71%) Onboarding
3 8 (4.76%) Analytical Mindset
4 5 (2.98%) CCTV
4 5 (2.98%) Clustering
4 5 (2.98%) Cyber Security Posture
4 5 (2.98%) Enterprise Software
5 4 (2.38%) FMCG
6 3 (1.79%) Self-Motivation
7 2 (1.19%) Management Information System
8 1 (0.60%) NHS
8 1 (0.60%) Operational Technology
8 1 (0.60%) Smartphone
Operating Systems
1 99 (58.93%) Windows
2 44 (26.19%) Windows Server
3 17 (10.12%) Linux
4 12 (7.14%) Mac OS
4 12 (7.14%) Windows 10
5 2 (1.19%) Android
5 2 (1.19%) Apple iOS
5 2 (1.19%) Unix
5 2 (1.19%) Windows Server 2012
6 1 (0.60%) Windows Server 2008
6 1 (0.60%) Windows Server 2019
Processes & Methodologies
1 87 (51.79%) Problem-Solving
2 57 (33.93%) Customer Service
3 33 (19.64%) Mentoring
4 27 (16.07%) Incident Management
5 24 (14.29%) ITIL
6 21 (12.50%) Cybersecurity
7 20 (11.90%) Network Management
8 18 (10.71%) ITSM
9 15 (8.93%) Logistics
10 14 (8.33%) Data Protection
10 14 (8.33%) Infrastructure Engineering
10 14 (8.33%) Service Desk Management
11 11 (6.55%) Project Delivery
11 11 (6.55%) Service Delivery
11 11 (6.55%) Service Management
12 9 (5.36%) Continuous Improvement
12 9 (5.36%) Network Monitoring
13 8 (4.76%) Collaborative Working
14 7 (4.17%) ERP
14 7 (4.17%) Migration
Programming Languages
1 12 (7.14%) PowerShell
2 5 (2.98%) SQL
Qualifications
1 18 (10.71%) Microsoft Certification
2 13 (7.74%) CCNA
2 13 (7.74%) Cisco Certification
3 12 (7.14%) Degree
4 7 (4.17%) CCNP
4 7 (4.17%) MCP
4 7 (4.17%) MCSA
4 7 (4.17%) MCSE
5 5 (2.98%) DBS Check
6 3 (1.79%) SC Cleared
6 3 (1.79%) Security Cleared
7 2 (1.19%) A+ Certification
7 2 (1.19%) Azure Certification
7 2 (1.19%) HND
7 2 (1.19%) Master's Degree
7 2 (1.19%) Network+ Certification
Quality Assurance & Compliance
1 10 (5.95%) GDPR
2 6 (3.57%) SLA
3 5 (2.98%) Cyber Essentials
3 5 (2.98%) ISO/IEC 27001
System Software
1 90 (53.57%) Active Directory
2 19 (11.31%) Hyper-V
3 5 (2.98%) Firmware
4 3 (1.79%) Docker
4 3 (1.79%) VMware Infrastructure
Systems Management
1 35 (20.83%) Microsoft Intune
2 5 (2.98%) Autotask
2 5 (2.98%) Failover Clustering
2 5 (2.98%) SCCM
3 3 (1.79%) Kubernetes
4 1 (0.60%) Jamf Pro
Vendors
1 68 (40.48%) Microsoft
2 27 (16.07%) Cisco
3 8 (4.76%) VMware
4 7 (4.17%) HP
5 5 (2.98%) Aruba
5 5 (2.98%) Datto
5 5 (2.98%) Draytek
5 5 (2.98%) Mitel
5 5 (2.98%) Progress
5 5 (2.98%) ServiceNow
5 5 (2.98%) Veeam
5 5 (2.98%) WatchGuard
6 4 (2.38%) Apple
6 4 (2.38%) HubSpot
6 4 (2.38%) OpenText
6 4 (2.38%) QAD
6 4 (2.38%) Sage
6 4 (2.38%) Salesforce
6 4 (2.38%) Zoho
7 3 (1.79%) Oracle