IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £28,750 per year, according to job vacancies posted during the 6 months leading to 1 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Jun 2026
Same period 2025 Same period 2024
Rank 38 40 38
Rank change year-on-year +2 -2 +42
Permanent jobs requiring an IT Support 185 153 231
As % of all permanent jobs in the East Midlands 3.95% 7.92% 4.88%
As % of the Job Titles category 4.16% 8.40% 5.16%
Number of salaries quoted 150 132 199
10th Percentile £24,750 £21,250 £21,250
25th Percentile £26,000 £25,500 £23,500
Median annual salary (50th Percentile) £28,750 £27,500 £26,250
Median % change year-on-year +4.55% +4.76% -4.55%
75th Percentile £33,750 £33,375 £31,616
90th Percentile £38,750 £38,750 £35,050
England median annual salary £31,500 £31,500 £29,000
% change year-on-year - +8.62% -7.94%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,451 1,821 4,478
% of permanent jobs with a recognized job title 95.13% 94.30% 94.51%
Number of salaries quoted 2,780 949 3,288
10th Percentile £28,000 £26,250 £25,750
25th Percentile £35,000 £30,375 £31,250
Median annual salary (50th Percentile) £47,500 £42,500 £42,750
Median % change year-on-year +11.76% -0.58% -18.57%
75th Percentile £60,000 £58,000 £56,000
90th Percentile £75,000 £68,750 £69,000
England median annual salary £55,875 £57,500 £52,500
% change year-on-year -2.83% +9.52% -13.22%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 1 June 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 1 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire 0 59 £29,000 -7.94% 9
Derbyshire -7 47 £25,600 -6.91% 6
Lincolnshire -10 28 £30,000 +21.15% 2
Leicestershire -31 25 £32,500 +14.04% 6
Northamptonshire +19 24 £28,750 +6.48% 4
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 1 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 82 (44.32%) Microsoft 365
2 75 (40.54%) Windows
3 62 (33.51%) Active Directory
4 57 (30.81%) Microsoft
5 51 (27.57%) Problem-Solving
6 40 (21.62%) Customer Service
7 34 (18.38%) ITSM
7 34 (18.38%) Windows Server
8 33 (17.84%) DNS
9 30 (16.22%) DHCP
10 28 (15.14%) SLA
11 26 (14.05%) Azure
12 24 (12.97%) Service Delivery
13 22 (11.89%) Incident Management
14 21 (11.35%) JIRA
14 21 (11.35%) Root Cause Analysis
14 21 (11.35%) SQL
15 18 (9.73%) Service Management
16 17 (9.19%) ITIL
16 17 (9.19%) TCP/IP
17 16 (8.65%) DBS Check
18 15 (8.11%) Agile
18 15 (8.11%) ERP
19 14 (7.57%) Confluence
19 14 (7.57%) Entra ID
19 14 (7.57%) PowerShell
19 14 (7.57%) Wireless
20 13 (7.03%) Asset Management
20 13 (7.03%) Continuous Improvement
20 13 (7.03%) Mentoring

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (7.57%) Confluence
2 8 (4.32%) Microsoft Exchange
2 8 (4.32%) SharePoint
Applications
1 6 (3.24%) Microsoft Excel
2 4 (2.16%) Microsoft Office
Business Applications
1 5 (2.70%) SAP Business One
Cloud Services
1 82 (44.32%) Microsoft 365
2 26 (14.05%) Azure
3 14 (7.57%) Entra ID
4 6 (3.24%) Google Workspace
5 1 (0.54%) Azure Sentinel
Communications & Networking
1 33 (17.84%) DNS
2 30 (16.22%) DHCP
3 17 (9.19%) TCP/IP
4 14 (7.57%) Wireless
5 13 (7.03%) VLAN
5 13 (7.03%) VoIP
5 13 (7.03%) VPN
6 11 (5.95%) Firewall
7 7 (3.78%) Internet
8 5 (2.70%) TETRA
8 5 (2.70%) WAN
9 4 (2.16%) SD-WAN
9 4 (2.16%) Value-Added Service
10 1 (0.54%) IP Telephony
10 1 (0.54%) LAN
10 1 (0.54%) Remote Desktop
10 1 (0.54%) Wi-Fi
10 1 (0.54%) WLAN
Development Applications
1 21 (11.35%) JIRA
2 5 (2.70%) VersionOne
General
1 54 (29.19%) Social Skills
2 27 (14.59%) Law
3 10 (5.41%) Analytical Skills
4 9 (4.86%) Finance
5 8 (4.32%) Public Sector
6 7 (3.78%) Telecoms
7 6 (3.24%) Advertising
8 5 (2.70%) Multimedia
9 4 (2.16%) Legal
9 4 (2.16%) Marketing
10 3 (1.62%) Manufacturing
10 3 (1.62%) Organisational Skills
11 2 (1.08%) Inclusion and Diversity
11 2 (1.08%) Local Government
12 1 (0.54%) Automotive
12 1 (0.54%) Military
12 1 (0.54%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.54%) .NET
1 1 (0.54%) .NET Framework
Miscellaneous
1 44 (23.78%) Driving Licence
2 14 (7.57%) Onboarding
3 9 (4.86%) CCTV
4 4 (2.16%) Video Conferencing
5 3 (1.62%) Self-Motivation
6 2 (1.08%) Social Media
Operating Systems
1 75 (40.54%) Windows
2 34 (18.38%) Windows Server
3 12 (6.49%) Windows 10
4 6 (3.24%) Mac OS
5 4 (2.16%) Android
5 4 (2.16%) Apple iOS
5 4 (2.16%) Linux
6 1 (0.54%) Windows Server 2019
Processes & Methodologies
1 51 (27.57%) Problem-Solving
2 40 (21.62%) Customer Service
3 34 (18.38%) ITSM
4 24 (12.97%) Service Delivery
5 22 (11.89%) Incident Management
6 21 (11.35%) Root Cause Analysis
7 18 (9.73%) Service Management
8 17 (9.19%) ITIL
9 15 (8.11%) Agile
9 15 (8.11%) ERP
10 13 (7.03%) Asset Management
10 13 (7.03%) Continuous Improvement
10 13 (7.03%) Mentoring
11 11 (5.95%) Cybersecurity
12 9 (4.86%) Process Improvement
12 9 (4.86%) Task Automation
12 9 (4.86%) Time Management
13 8 (4.32%) Collaborative Working
14 7 (3.78%) Logistics
15 6 (3.24%) Computer Science
Programming Languages
1 21 (11.35%) SQL
2 14 (7.57%) PowerShell
3 6 (3.24%) VBA
4 1 (0.54%) Python
4 1 (0.54%) RPG
4 1 (0.54%) VB.NET
Qualifications
1 16 (8.65%) DBS Check
2 11 (5.95%) Degree
3 8 (4.32%) Microsoft Certification
4 6 (3.24%) Computer Science Degree
5 3 (1.62%) A+ Certification
5 3 (1.62%) Network+ Certification
Quality Assurance & Compliance
1 28 (15.14%) SLA
2 8 (4.32%) Cyber Essentials
3 4 (2.16%) GDPR
3 4 (2.16%) ISO/IEC 27001
3 4 (2.16%) PCI DSS
4 1 (0.54%) Accessibility
4 1 (0.54%) Cyber Essentials PLUS
4 1 (0.54%) NIST
4 1 (0.54%) QA
System Software
1 62 (33.51%) Active Directory
2 9 (4.86%) Hyper-V
Systems Management
1 12 (6.49%) Microsoft Intune
2 5 (2.70%) Jamf Pro
Vendors
1 57 (30.81%) Microsoft
2 12 (6.49%) Apple
2 12 (6.49%) ServiceNow
3 8 (4.32%) Cisco
3 8 (4.32%) ESET
3 8 (4.32%) Meraki
4 6 (3.24%) Google
4 6 (3.24%) OpenText
4 6 (3.24%) Sage
5 5 (2.70%) Fortinet
5 5 (2.70%) Freshdesk
5 5 (2.70%) Fujitsu
5 5 (2.70%) SAP
5 5 (2.70%) Virgin Media
6 3 (1.62%) HP
6 3 (1.62%) Logitech
6 3 (1.62%) Salesforce
6 3 (1.62%) Ubiquiti
6 3 (1.62%) Yealink
7 1 (0.54%) iManage