IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 2 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Dec 2025
Same period 2024 Same period 2023
Rank 17 37 78
Rank change year-on-year +20 +41 +53
Permanent jobs requiring an IT Support 198 156 40
As % of all permanent jobs in the East Midlands 8.45% 5.17% 2.61%
As % of the Job Titles category 9.12% 5.43% 2.71%
Number of salaries quoted 181 61 40
10th Percentile £24,500 £12,000 £23,000
25th Percentile £25,750 £14,000 £23,500
Median annual salary (50th Percentile) £30,000 £27,500 £28,750
Median % change year-on-year +9.09% -4.35% +2.68%
75th Percentile £40,000 £31,250 £33,875
90th Percentile £47,500 £36,000 £37,625
England median annual salary £31,000 £30,500 £32,500
% change year-on-year +1.64% -6.15% +8.33%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,172 2,872 1,474
% of permanent jobs with a recognized job title 92.66% 95.26% 96.28%
Number of salaries quoted 1,483 1,366 1,112
10th Percentile £26,050 £28,875 £26,250
25th Percentile £30,000 £35,000 £36,688
Median annual salary (50th Percentile) £42,500 £50,000 £50,000
Median % change year-on-year -15.00% - -
75th Percentile £58,750 £61,250 £62,750
90th Percentile £73,750 £75,000 £72,500
England median annual salary £55,000 £58,500 £60,000
% change year-on-year -5.98% -2.50% -

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 2 December 2025.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 2 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +21 77 £27,500 +2.42% 3
Lincolnshire +3 46 £37,500 +70.45% 3
Nottinghamshire +36 31 £30,000 -7.69% 7
Leicestershire -9 26 £30,000 +87.50% 3
Northamptonshire +15 17 £29,000 +12.62% 6
Rutland +1 1 £45,000 - 1
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 2 December 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 124 (62.63%) Microsoft 365
2 109 (55.05%) Windows
3 102 (51.52%) Problem-Solving
4 95 (47.98%) Active Directory
5 71 (35.86%) Customer Service
6 66 (33.33%) Azure
6 66 (33.33%) Microsoft
7 53 (26.77%) Windows Server
8 46 (23.23%) DNS
9 44 (22.22%) DHCP
10 36 (18.18%) Microsoft Intune
10 36 (18.18%) SharePoint
11 35 (17.68%) Entra ID
12 34 (17.17%) Incident Management
13 33 (16.67%) Mentoring
14 30 (15.15%) ITIL
15 22 (11.11%) Firewall
15 22 (11.11%) Network Management
16 21 (10.61%) Cisco
16 21 (10.61%) Linux
17 20 (10.10%) ITSM
18 19 (9.60%) Cybersecurity
18 19 (9.60%) Hyper-V
18 19 (9.60%) Microsoft Certification
18 19 (9.60%) Microsoft Exchange
19 17 (8.59%) TCP/IP
20 16 (8.08%) Data Protection
20 16 (8.08%) Infrastructure Engineering
21 15 (7.58%) Logistics
22 14 (7.07%) Project Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (18.18%) SharePoint
2 19 (9.60%) Microsoft Exchange
Applications
1 6 (3.03%) Microsoft Excel
1 6 (3.03%) Microsoft Office
Business Applications
1 4 (2.02%) Dynamics CRM
2 1 (0.51%) Shopify
Cloud Services
1 124 (62.63%) Microsoft 365
2 66 (33.33%) Azure
3 35 (17.68%) Entra ID
4 7 (3.54%) AWS
5 6 (3.03%) OneDrive
6 5 (2.53%) Cloud Computing
6 5 (2.53%) iPaaS
6 5 (2.53%) SaaS
7 2 (1.01%) Nutanix
8 1 (0.51%) Dynamics 365
Communications & Networking
1 46 (23.23%) DNS
2 44 (22.22%) DHCP
3 22 (11.11%) Firewall
4 17 (8.59%) TCP/IP
5 9 (4.55%) VLAN
6 7 (3.54%) IP Telephony
6 7 (3.54%) SAN
7 6 (3.03%) 3G
7 6 (3.03%) 4G
7 6 (3.03%) ADSL
8 5 (2.53%) VPN
9 3 (1.52%) LAN
9 3 (1.52%) WAN
9 3 (1.52%) WLAN
10 2 (1.01%) iSCSI
10 2 (1.01%) Network Security
11 1 (0.51%) VoIP
11 1 (0.51%) Wireless
Database & Business Intelligence
1 4 (2.02%) Oracle Database
General
1 77 (38.89%) Social Skills
2 19 (9.60%) Automotive
3 11 (5.56%) Law
4 8 (4.04%) Analytical Skills
5 7 (3.54%) Documentation Skills
5 7 (3.54%) Telecoms
6 6 (3.03%) Organisational Skills
7 5 (2.53%) Finance
7 5 (2.53%) Marketing
8 4 (2.02%) Public Sector
9 3 (1.52%) Retail
10 2 (1.01%) Billing
11 1 (0.51%) Electronics
11 1 (0.51%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (2.02%) EDI
Miscellaneous
1 77 (38.89%) Driving Licence
2 18 (9.09%) Onboarding
3 8 (4.04%) Analytical Mindset
4 7 (3.54%) CCTV
5 5 (2.53%) Clustering
5 5 (2.53%) Cyber Security Posture
5 5 (2.53%) Enterprise Software
6 4 (2.02%) FMCG
7 3 (1.52%) Smartphone
8 2 (1.01%) Management Information System
8 2 (1.01%) Self-Motivation
9 1 (0.51%) NHS
9 1 (0.51%) Operational Technology
Operating Systems
1 109 (55.05%) Windows
2 53 (26.77%) Windows Server
3 21 (10.61%) Linux
4 13 (6.57%) Windows 10
5 8 (4.04%) Mac OS
6 4 (2.02%) Windows Server 2019
7 2 (1.01%) Android
7 2 (1.01%) Unix
7 2 (1.01%) Windows Server 2012
8 1 (0.51%) Apple iOS
8 1 (0.51%) Windows Server 2008
Processes & Methodologies
1 102 (51.52%) Problem-Solving
2 71 (35.86%) Customer Service
3 34 (17.17%) Incident Management
4 33 (16.67%) Mentoring
5 30 (15.15%) ITIL
6 22 (11.11%) Network Management
7 20 (10.10%) ITSM
8 19 (9.60%) Cybersecurity
9 16 (8.08%) Data Protection
9 16 (8.08%) Infrastructure Engineering
10 15 (7.58%) Logistics
11 14 (7.07%) Project Delivery
11 14 (7.07%) Service Desk Management
12 12 (6.06%) Service Management
13 10 (5.05%) Collaborative Working
14 9 (4.55%) Network Monitoring
14 9 (4.55%) Process Improvement
15 8 (4.04%) Coaching
15 8 (4.04%) Service Delivery
16 7 (3.54%) ERP
Programming Languages
1 8 (4.04%) PowerShell
2 7 (3.54%) SQL
Qualifications
1 19 (9.60%) Microsoft Certification
2 13 (6.57%) Degree
3 9 (4.55%) CCNA
3 9 (4.55%) Cisco Certification
4 7 (3.54%) CCNP
4 7 (3.54%) MCP
4 7 (3.54%) MCSA
4 7 (3.54%) MCSE
5 5 (2.53%) DBS Check
6 4 (2.02%) SC Cleared
6 4 (2.02%) Security Cleared
7 3 (1.52%) HND
8 2 (1.01%) A+ Certification
8 2 (1.01%) Azure Certification
8 2 (1.01%) Master's Degree
8 2 (1.01%) Network+ Certification
Quality Assurance & Compliance
1 10 (5.05%) GDPR
2 7 (3.54%) Cyber Essentials
3 6 (3.03%) SLA
4 5 (2.53%) ISO/IEC 27001
System Software
1 95 (47.98%) Active Directory
2 19 (9.60%) Hyper-V
3 5 (2.53%) Firmware
3 5 (2.53%) VMware Infrastructure
4 4 (2.02%) Docker
Systems Management
1 36 (18.18%) Microsoft Intune
2 5 (2.53%) Failover Clustering
3 4 (2.02%) Kubernetes
4 2 (1.01%) Autotask
4 2 (1.01%) SCCM
Vendors
1 66 (33.33%) Microsoft
2 21 (10.61%) Cisco
3 12 (6.06%) VMware
4 7 (3.54%) Draytek
4 7 (3.54%) Mitel
4 7 (3.54%) ServiceNow
4 7 (3.54%) WatchGuard
5 6 (3.03%) Freshdesk
6 5 (2.53%) Apple
6 5 (2.53%) HP
6 5 (2.53%) OpenText
6 5 (2.53%) Progress
6 5 (2.53%) Sage
6 5 (2.53%) Veeam
7 4 (2.02%) HubSpot
7 4 (2.02%) Oracle
7 4 (2.02%) QAD
7 4 (2.02%) Salesforce
7 4 (2.02%) Zoho
8 2 (1.01%) Aruba