IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 6 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Apr 2026
Same period 2025 Same period 2024
Rank 24 16 36
Rank change year-on-year -8 +20 +57
Permanent jobs requiring an IT Support 225 153 186
As % of all permanent jobs in the East Midlands 5.80% 10.67% 4.85%
As % of the Job Titles category 6.18% 11.29% 5.15%
Number of salaries quoted 193 87 162
10th Percentile £24,750 £21,250 £22,525
25th Percentile £26,250 £23,250 £23,500
Median annual salary (50th Percentile) £30,000 £27,500 £26,000
Median % change year-on-year +9.09% +5.77% -5.45%
75th Percentile £35,000 £31,250 £31,500
90th Percentile £41,250 £43,650 £37,275
England median annual salary £31,000 £32,000 £29,500
% change year-on-year -3.13% +8.47% -4.84%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 3,641 1,355 3,609
% of permanent jobs with a recognized job title 93.91% 94.49% 94.08%
Number of salaries quoted 2,280 928 2,835
10th Percentile £27,613 £26,250 £25,750
25th Percentile £33,750 £32,500 £31,250
Median annual salary (50th Percentile) £45,000 £45,000 £43,000
Median % change year-on-year - +4.65% -14.00%
75th Percentile £60,000 £61,250 £56,000
90th Percentile £77,500 £70,000 £68,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.72%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 6 April 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 6 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -8 79 £28,500 +3.64% 6
Nottinghamshire +19 57 £29,000 +3.57% 11
Lincolnshire -3 39 £35,000 -26.32% 6
Leicestershire -37 26 £35,000 +28.44% 6
Northamptonshire -6 21 £28,750 +4.55% 3
Rutland - 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 6 April 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 110 (48.89%) Windows
2 107 (47.56%) Microsoft 365
3 78 (34.67%) Problem-Solving
4 66 (29.33%) Active Directory
5 64 (28.44%) Customer Service
6 57 (25.33%) Microsoft
7 52 (23.11%) Azure
8 44 (19.56%) ITSM
9 41 (18.22%) Windows Server
10 38 (16.89%) DHCP
10 38 (16.89%) DNS
11 37 (16.44%) Incident Management
12 32 (14.22%) ITIL
13 29 (12.89%) Microsoft Intune
14 28 (12.44%) Entra ID
15 21 (9.33%) Linux
15 21 (9.33%) Root Cause Analysis
15 21 (9.33%) SLA
16 20 (8.89%) JIRA
16 20 (8.89%) SharePoint
17 18 (8.00%) Process Improvement
17 18 (8.00%) Service Management
18 17 (7.56%) Mentoring
18 17 (7.56%) SQL
19 16 (7.11%) Degree
19 16 (7.11%) Microsoft Certification
19 16 (7.11%) Windows 10
20 15 (6.67%) Agile
20 15 (6.67%) Cisco
20 15 (6.67%) Cybersecurity

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (8.89%) SharePoint
2 14 (6.22%) Confluence
3 11 (4.89%) Microsoft Exchange
Applications
1 4 (1.78%) Microsoft Office
2 2 (0.89%) Microsoft Excel
Business Applications
1 1 (0.44%) SAP Business One
1 1 (0.44%) Shopify
Cloud Services
1 107 (47.56%) Microsoft 365
2 52 (23.11%) Azure
3 28 (12.44%) Entra ID
4 7 (3.11%) AWS
5 6 (2.67%) Google Workspace
6 2 (0.89%) Nutanix
7 1 (0.44%) Dynamics 365
7 1 (0.44%) OneDrive
Communications & Networking
1 38 (16.89%) DHCP
1 38 (16.89%) DNS
2 15 (6.67%) TCP/IP
3 12 (5.33%) Firewall
4 11 (4.89%) VPN
5 8 (3.56%) IP Telephony
5 8 (3.56%) WAN
6 7 (3.11%) VoIP
6 7 (3.11%) Wireless
7 5 (2.22%) TETRA
7 5 (2.22%) VLAN
8 4 (1.78%) LAN
8 4 (1.78%) SD-WAN
8 4 (1.78%) WLAN
9 3 (1.33%) Value-Added Service
10 2 (0.89%) Network Security
11 1 (0.44%) Internet
11 1 (0.44%) Remote Desktop
11 1 (0.44%) Wi-Fi
Database & Business Intelligence
1 4 (1.78%) Oracle Database
Development Applications
1 20 (8.89%) JIRA
2 1 (0.44%) VersionOne
General
1 69 (30.67%) Social Skills
2 27 (12.00%) Law
3 13 (5.78%) Analytical Skills
3 13 (5.78%) Finance
4 10 (4.44%) Public Sector
4 10 (4.44%) Telecoms
5 8 (3.56%) Automotive
5 8 (3.56%) Organisational Skills
6 7 (3.11%) Marketing
7 5 (2.22%) Multimedia
8 4 (1.78%) Legal
9 3 (1.33%) Retail
10 2 (0.89%) Advertising
10 2 (0.89%) Documentation Skills
11 1 (0.44%) Electronics
11 1 (0.44%) Inclusion and Diversity
11 1 (0.44%) Local Government
Miscellaneous
1 70 (31.11%) Driving Licence
2 12 (5.33%) Onboarding
3 9 (4.00%) CCTV
4 3 (1.33%) Analytical Mindset
4 3 (1.33%) Smartphone
4 3 (1.33%) Video Conferencing
5 2 (0.89%) Management Information System
5 2 (0.89%) Social Media
Operating Systems
1 110 (48.89%) Windows
2 41 (18.22%) Windows Server
3 21 (9.33%) Linux
4 16 (7.11%) Windows 10
5 6 (2.67%) Mac OS
6 5 (2.22%) Android
7 4 (1.78%) Apple iOS
7 4 (1.78%) Windows Server 2019
8 2 (0.89%) Unix
8 2 (0.89%) Windows Server 2012
Processes & Methodologies
1 78 (34.67%) Problem-Solving
2 64 (28.44%) Customer Service
3 44 (19.56%) ITSM
4 37 (16.44%) Incident Management
5 32 (14.22%) ITIL
6 21 (9.33%) Root Cause Analysis
7 18 (8.00%) Process Improvement
7 18 (8.00%) Service Management
8 17 (7.56%) Mentoring
9 15 (6.67%) Agile
9 15 (6.67%) Cybersecurity
9 15 (6.67%) Service Delivery
10 13 (5.78%) Asset Management
10 13 (5.78%) Continuous Improvement
10 13 (5.78%) ERP
11 11 (4.89%) Data Protection
12 10 (4.44%) Collaborative Working
12 10 (4.44%) Logistics
13 9 (4.00%) Project Delivery
13 9 (4.00%) Task Automation
Programming Languages
1 17 (7.56%) SQL
2 10 (4.44%) PowerShell
Qualifications
1 16 (7.11%) Degree
1 16 (7.11%) Microsoft Certification
2 7 (3.11%) CCNA
2 7 (3.11%) CCNP
2 7 (3.11%) Cisco Certification
2 7 (3.11%) MCSA
2 7 (3.11%) MCSE
2 7 (3.11%) Microsoft Certified Professional
3 6 (2.67%) Computer Science Degree
4 4 (1.78%) DBS Check
4 4 (1.78%) SC Cleared
4 4 (1.78%) Security Cleared
5 3 (1.33%) A+ Certification
5 3 (1.33%) HND
5 3 (1.33%) Network+ Certification
Quality Assurance & Compliance
1 21 (9.33%) SLA
2 10 (4.44%) Cyber Essentials
3 3 (1.33%) GDPR
4 1 (0.44%) QA
System Software
1 66 (29.33%) Active Directory
2 12 (5.33%) Hyper-V
3 5 (2.22%) VMware Infrastructure
4 4 (1.78%) Docker
Systems Management
1 29 (12.89%) Microsoft Intune
2 5 (2.22%) Jamf Pro
3 4 (1.78%) Kubernetes
Vendors
1 57 (25.33%) Microsoft
2 15 (6.67%) Cisco
2 15 (6.67%) ServiceNow
3 12 (5.33%) VMware
4 10 (4.44%) Apple
4 10 (4.44%) Meraki
5 9 (4.00%) Freshdesk
6 7 (3.11%) Draytek
6 7 (3.11%) Mitel
6 7 (3.11%) OpenText
6 7 (3.11%) Sage
6 7 (3.11%) WatchGuard
7 6 (2.67%) Google
8 5 (2.22%) Fortinet
8 5 (2.22%) Fujitsu
8 5 (2.22%) Virgin Media
9 4 (1.78%) Oracle
10 3 (1.33%) HP
10 3 (1.33%) Salesforce
10 3 (1.33%) Yealink