IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 2 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Feb 2026
Same period 2025 Same period 2024
Rank 12 26 40
Rank change year-on-year +14 +14 +51
Permanent jobs requiring an IT Support 237 134 133
As % of all permanent jobs in the East Midlands 8.75% 6.39% 4.69%
As % of the Job Titles category 9.41% 6.67% 4.93%
Number of salaries quoted 208 49 115
10th Percentile £24,750 £13,600 £22,850
25th Percentile £25,938 £26,250 £23,500
Median annual salary (50th Percentile) £30,000 £30,000 £26,000
Median % change year-on-year - +15.38% -5.45%
75th Percentile £38,750 £33,750 £31,500
90th Percentile £44,125 £48,750 £34,700
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,518 2,010 2,699
% of permanent jobs with a recognized job title 92.98% 95.85% 95.17%
Number of salaries quoted 1,668 916 2,213
10th Percentile £26,000 £29,529 £25,750
25th Percentile £30,000 £36,250 £31,250
Median annual salary (50th Percentile) £45,000 £50,000 £45,000
Median % change year-on-year -10.00% +11.11% -10.00%
75th Percentile £60,000 £62,500 £57,500
90th Percentile £75,000 £75,000 £68,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 2 February 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 2 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +3 85 £28,250 -5.83% 4
Nottinghamshire +46 50 £30,000 -7.69% 15
Lincolnshire +5 45 £37,500 -21.05% 6
Leicestershire -14 33 £32,500 +21.50% 9
Northamptonshire +2 23 £28,750 -0.86% 1
Rutland 0 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 2 February 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 127 (53.59%) Microsoft 365
2 110 (46.41%) Windows
3 100 (42.19%) Problem-Solving
4 90 (37.97%) Active Directory
5 78 (32.91%) Customer Service
6 64 (27.00%) Microsoft
7 60 (25.32%) Azure
8 56 (23.63%) Windows Server
9 48 (20.25%) DHCP
9 48 (20.25%) DNS
10 44 (18.57%) Incident Management
11 40 (16.88%) Mentoring
12 36 (15.19%) SharePoint
13 35 (14.77%) ITIL
14 34 (14.35%) Entra ID
15 33 (13.92%) ITSM
15 33 (13.92%) Microsoft Intune
16 21 (8.86%) Linux
16 21 (8.86%) Network Management
17 20 (8.44%) Microsoft Exchange
18 18 (7.59%) Firewall
18 18 (7.59%) Microsoft Certification
19 17 (7.17%) Hyper-V
19 17 (7.17%) Logistics
19 17 (7.17%) SLA
20 15 (6.33%) Cisco
20 15 (6.33%) Data Protection
20 15 (6.33%) SQL
20 15 (6.33%) TCP/IP
21 14 (5.91%) Cybersecurity

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (15.19%) SharePoint
2 20 (8.44%) Microsoft Exchange
3 7 (2.95%) Confluence
Applications
1 4 (1.69%) Microsoft Excel
1 4 (1.69%) Microsoft Office
Business Applications
1 4 (1.69%) Dynamics CRM
2 1 (0.42%) Shopify
Cloud Services
1 127 (53.59%) Microsoft 365
2 60 (25.32%) Azure
3 34 (14.35%) Entra ID
4 7 (2.95%) AWS
5 5 (2.11%) Cloud Computing
5 5 (2.11%) iPaaS
5 5 (2.11%) OneDrive
5 5 (2.11%) SaaS
6 3 (1.27%) Google Workspace
7 2 (0.84%) Nutanix
8 1 (0.42%) Dynamics 365
Communications & Networking
1 48 (20.25%) DHCP
1 48 (20.25%) DNS
2 18 (7.59%) Firewall
3 15 (6.33%) TCP/IP
4 8 (3.38%) IP Telephony
5 7 (2.95%) VLAN
6 5 (2.11%) SAN
6 5 (2.11%) TETRA
6 5 (2.11%) WAN
7 4 (1.69%) LAN
7 4 (1.69%) VPN
7 4 (1.69%) WLAN
8 3 (1.27%) 3G
8 3 (1.27%) 4G
8 3 (1.27%) ADSL
9 2 (0.84%) Network Security
9 2 (0.84%) Wireless
10 1 (0.42%) Remote Desktop
10 1 (0.42%) SD-WAN
10 1 (0.42%) VoIP
Database & Business Intelligence
1 4 (1.69%) Oracle Database
Development Applications
1 7 (2.95%) JIRA
General
1 78 (32.91%) Social Skills
2 22 (9.28%) Law
3 20 (8.44%) Automotive
4 11 (4.64%) Analytical Skills
4 11 (4.64%) Finance
5 8 (3.38%) Marketing
6 7 (2.95%) Documentation Skills
6 7 (2.95%) Telecoms
7 6 (2.53%) Organisational Skills
7 6 (2.53%) Public Sector
8 5 (2.11%) Multimedia
9 3 (1.27%) Retail
10 1 (0.42%) Electronics
10 1 (0.42%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 1 (0.42%) EDI
Miscellaneous
1 83 (35.02%) Driving Licence
2 16 (6.75%) Onboarding
3 8 (3.38%) Analytical Mindset
4 7 (2.95%) CCTV
5 5 (2.11%) Clustering
5 5 (2.11%) Enterprise Software
6 4 (1.69%) Cyber Security Posture
7 3 (1.27%) Smartphone
8 2 (0.84%) Management Information System
8 2 (0.84%) Self-Motivation
9 1 (0.42%) FMCG
9 1 (0.42%) NHS
Operating Systems
1 110 (46.41%) Windows
2 56 (23.63%) Windows Server
3 21 (8.86%) Linux
4 11 (4.64%) Windows 10
5 5 (2.11%) Windows Server 2019
6 4 (1.69%) Android
6 4 (1.69%) Mac OS
7 3 (1.27%) Apple iOS
8 2 (0.84%) Unix
8 2 (0.84%) Windows Server 2012
9 1 (0.42%) Windows Server 2008
Processes & Methodologies
1 100 (42.19%) Problem-Solving
2 78 (32.91%) Customer Service
3 44 (18.57%) Incident Management
4 40 (16.88%) Mentoring
5 35 (14.77%) ITIL
6 33 (13.92%) ITSM
7 21 (8.86%) Network Management
8 17 (7.17%) Logistics
9 15 (6.33%) Data Protection
10 14 (5.91%) Cybersecurity
10 14 (5.91%) Infrastructure Engineering
10 14 (5.91%) Service Desk Management
11 13 (5.49%) Process Improvement
11 13 (5.49%) Project Delivery
12 12 (5.06%) Service Management
13 11 (4.64%) Service Delivery
14 10 (4.22%) Collaborative Working
14 10 (4.22%) Continuous Improvement
14 10 (4.22%) Network Monitoring
15 9 (3.80%) Coaching
Programming Languages
1 15 (6.33%) SQL
2 6 (2.53%) PowerShell
Qualifications
1 18 (7.59%) Microsoft Certification
2 12 (5.06%) Degree
3 7 (2.95%) CCNA
3 7 (2.95%) CCNP
3 7 (2.95%) Cisco Certification
3 7 (2.95%) MCSA
3 7 (2.95%) MCSE
3 7 (2.95%) Microsoft Certified Professional
4 5 (2.11%) A+ Certification
4 5 (2.11%) Network+ Certification
5 4 (1.69%) DBS Check
5 4 (1.69%) SC Cleared
5 4 (1.69%) Security Cleared
6 3 (1.27%) HND
7 2 (0.84%) Azure Certification
7 2 (0.84%) Master's Degree
Quality Assurance & Compliance
1 17 (7.17%) SLA
2 9 (3.80%) GDPR
3 7 (2.95%) Cyber Essentials
4 5 (2.11%) ISO/IEC 27001
System Software
1 90 (37.97%) Active Directory
2 17 (7.17%) Hyper-V
3 5 (2.11%) Firmware
3 5 (2.11%) VMware Infrastructure
4 4 (1.69%) Docker
Systems Management
1 33 (13.92%) Microsoft Intune
2 5 (2.11%) Failover Clustering
3 4 (1.69%) Kubernetes
Vendors
1 64 (27.00%) Microsoft
2 15 (6.33%) Cisco
3 12 (5.06%) VMware
4 9 (3.80%) ServiceNow
5 7 (2.95%) Draytek
5 7 (2.95%) Freshdesk
5 7 (2.95%) Mitel
5 7 (2.95%) WatchGuard
6 5 (2.11%) Apple
6 5 (2.11%) Fortinet
6 5 (2.11%) Fujitsu
6 5 (2.11%) OpenText
6 5 (2.11%) Sage
6 5 (2.11%) Veeam
6 5 (2.11%) Virgin Media
7 4 (1.69%) HubSpot
7 4 (1.69%) Oracle
7 4 (1.69%) Progress
7 4 (1.69%) Salesforce
7 4 (1.69%) Zoho