IT Support Jobs in the East Midlands

The median annual salary for an IT Support was £24,000 in advertised job vacancies in the East Midlands during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support England / East Midlands
Location	3 months to 26 Jun 2017	Same period 2016	Same period 2015
Rank	111	96	139
Rank change year-on-year	-15	+43
Permanent jobs requiring an IT Support	44	86	48
As % of all permanent IT jobs advertised in the East Midlands	1.65%	2.66%	1.28%
As % of the Job Titles category	1.70%	2.72%	1.32%
Number of salaries quoted	38	79	36
Median salary	£24,000	£25,000	£22,000
Median salary % change year-on-year	-4.00%	+13.63%
90% offered a salary of more than	£19,000	£20,000	£19,000
10% offered a salary of more than	£33,750	£35,200	£28,300
UK excluding London median salary	£25,000	£26,000	£25,000
% change year-on-year	-3.84%	+4.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles East Midlands
Permanent job vacancies with a job title containing a recognized job role	2592	3158	3646
As % of all permanent IT job vacancies advertised in the East Midlands	96.97%	97.56%	97.25%
Number of salaries quoted	2187	2560	3028
Median salary	£40,000	£40,000	£40,000
90% offered a salary of more than	£25,000	£23,000	£24,000
10% offered a salary of more than	£60,000	£55,000	£57,500
UK excluding London median salary	£42,500	£41,500	£40,000
% change year-on-year	+2.40%	+3.75%

IT Support
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured IT Support in the job title.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing IT Support in the East Midlands over the 3 months to 26 June 2017.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
Nottinghamshire	-23	18	£22,500	-10.00%	5
Derbyshire	+14	9	£26,000	+18.18%	2
Northamptonshire	-3	7	£28,000	-6.66%
Leicestershire	+1	5	£25,000	-10.71%
Lincolnshire	+13	4	£23,750	-11.21%
IT Support England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 26 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring IT Support in the job title.

1	91 (80.53%)	Windows
2	67 (59.29%)	Active Directory
3	64 (56.64%)	Microsoft
4	50 (44.25%)	Microsoft Office
5	47 (41.59%)	Windows Server
6	32 (28.32%)	SQL
7	28 (24.78%)	ITIL
7	28 (24.78%)	Windows 7
8	23 (20.35%)	SLA
9	20 (17.70%)	Windows 10
10	19 (16.81%)	Office 365
10	19 (16.81%)	VMware
11	18 (15.93%)	Windows Server 2012
12	17 (15.04%)	MS Exchange
13	15 (13.27%)	Windows Server 2008

13	15 (13.27%)	Bomgar
13	15 (13.27%)	Citrix
14	14 (12.39%)	Retail
15	12 (10.62%)	Degree
15	12 (10.62%)	Finance
15	12 (10.62%)	Microsoft Certification
16	11 (9.73%)	Manufacturing
16	11 (9.73%)	Knowledge Management
16	11 (9.73%)	Enterprise Software
16	11 (9.73%)	Windows 8
17	10 (8.85%)	Computer Science
17	10 (8.85%)	High Availability
18	9 (7.96%)	Unix
18	9 (7.96%)	MCSE
18	9 (7.96%)	MCSA

IT Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	17 (15.04%)	MS Exchange
2	7 (6.19%)	IIS
3	6 (5.31%)	Exchange Server 2007
3	6 (5.31%)	Exchange Server 2013
4	4 (3.54%)	SharePoint
5	2 (1.77%)	Exchange Server 2010
6	1 (0.88%)	JBoss
6	1 (0.88%)	WebLogic
6	1 (0.88%)	WordPress

Applications
1	50 (44.25%)	Microsoft Office
2	2 (1.77%)	Microsoft Excel

Business Applications
1	1 (0.88%)	Magento
1	1 (0.88%)	Retail-J
1	1 (0.88%)	Unit4 Business World

Cloud Services
1	19 (16.81%)	Office 365
2	5 (4.42%)	SaaS
3	4 (3.54%)	Microsoft Azure
4	1 (0.88%)	Amazon AWS

Communications & Networking
1	7 (6.19%)	Firewall
2	5 (4.42%)	Wireless
3	3 (2.65%)	DHCP
3	3 (2.65%)	DNS
3	3 (2.65%)	LAN
4	2 (1.77%)	Remote Desktop
4	2 (1.77%)	TCP/IP
4	2 (1.77%)	WAN
5	1 (0.88%)	Internet
5	1 (0.88%)	IPv4
5	1 (0.88%)	SAN
5	1 (0.88%)	VPN
5	1 (0.88%)	Wi-Fi

Database & Business Intelligence
1	4 (3.54%)	SQL Server
2	1 (0.88%)	Crystal Reports
2	1 (0.88%)	MySQL
2	1 (0.88%)	Oracle Database
2	1 (0.88%)	Oracle Database 11g
2	1 (0.88%)	Oracle Database 12c
2	1 (0.88%)	Power BI

Development Applications
1	6 (5.31%)	MSI

General
1	14 (12.39%)	Retail
2	12 (10.62%)	Finance
3	11 (9.73%)	Manufacturing
4	6 (5.31%)	Spanish Language
5	4 (3.54%)	Legal
5	4 (3.54%)	Portuguese Language
6	2 (1.77%)	Advertising
6	2 (1.77%)	Games
6	2 (1.77%)	Mandarin Language
6	2 (1.77%)	Polish Language
6	2 (1.77%)	Telecoms
7	1 (0.88%)	French Language
7	1 (0.88%)	Italian Language
7	1 (0.88%)	Marketing

Libraries, Frameworks & Software Standards
1	3 (2.65%)	HTML
2	2 (1.77%)	AngularJS
3	1 (0.88%)	.NET
3	1 (0.88%)	.NET Framework
3	1 (0.88%)	CSS
3	1 (0.88%)	LESS
3	1 (0.88%)	Natural Language Processing
3	1 (0.88%)	Node.js
3	1 (0.88%)	ODBC
3	1 (0.88%)	React
3	1 (0.88%)	Sass

Miscellaneous
1	11 (9.73%)	Enterprise Software
2	10 (8.85%)	Computer Science
3	8 (7.08%)	Fat Client
3	8 (7.08%)	Thin Client
4	6 (5.31%)	iPad
5	3 (2.65%)	Data Centre
6	2 (1.77%)	Analytical Skills
6	2 (1.77%)	Driving Licence
6	2 (1.77%)	Management Information System
7	1 (0.88%)	EPoS
7	1 (0.88%)	Online Games
7	1 (0.88%)	SCADA
7	1 (0.88%)	Smartphone

Operating Systems
1	91 (80.53%)	Windows
2	47 (41.59%)	Windows Server
3	28 (24.78%)	Windows 7
4	20 (17.70%)	Windows 10
5	18 (15.93%)	Windows Server 2012
6	15 (13.27%)	Windows Server 2008
7	11 (9.73%)	Windows 8
8	9 (7.96%)	Unix
9	7 (6.19%)	Linux
10	3 (2.65%)	Apple iOS
10	3 (2.65%)	Mac OS X
11	2 (1.77%)	Android
11	2 (1.77%)	Windows Server 2003
11	2 (1.77%)	Windows Vista
12	1 (0.88%)	Windows Mobile

Processes & Methodologies
1	28 (24.78%)	ITIL
2	11 (9.73%)	Knowledge Management
3	10 (8.85%)	High Availability
4	4 (3.54%)	Incident Management
4	4 (3.54%)	User Acceptance Testing
5	3 (2.65%)	Case Management
5	3 (2.65%)	Change Control
5	3 (2.65%)	Disaster Recovery
5	3 (2.65%)	Document Management
5	3 (2.65%)	Manual Testing
5	3 (2.65%)	Project Management
5	3 (2.65%)	Software Testing
6	2 (1.77%)	ERP
6	2 (1.77%)	Logistics
6	2 (1.77%)	Performance Management
6	2 (1.77%)	Test Management
7	1 (0.88%)	Capacity Planning
7	1 (0.88%)	Data Extraction
7	1 (0.88%)	Digital Marketing
7	1 (0.88%)	Time Management

Programming Languages
1	32 (28.32%)	SQL
2	3 (2.65%)	PHP
3	2 (1.77%)	JavaScript
3	2 (1.77%)	PL/SQL
4	1 (0.88%)	Bash Shell
4	1 (0.88%)	C
4	1 (0.88%)	C#
4	1 (0.88%)	C++
4	1 (0.88%)	Java
4	1 (0.88%)	VB
4	1 (0.88%)	VBScript

Qualifications
1	12 (10.62%)	Degree
1	12 (10.62%)	Microsoft Certification
2	9 (7.96%)	MCSA
2	9 (7.96%)	MCSE
3	4 (3.54%)	Computer Science Degree
4	2 (1.77%)	CCNA
4	2 (1.77%)	Cisco Certification
5	1 (0.88%)	DV Cleared
5	1 (0.88%)	HND
5	1 (0.88%)	SC Cleared
5	1 (0.88%)	Security Cleared
5	1 (0.88%)	VMware Certified Professional (VCP)

Quality Assurance & Compliance
1	23 (20.35%)	SLA
2	1 (0.88%)	ISO/IEC 27001

System Software
1	67 (59.29%)	Active Directory
2	6 (5.31%)	VMware Infrastructure
3	5 (4.42%)	Hyper-V
4	2 (1.77%)	VMware ESXi
5	1 (0.88%)	Citrix Presentation Server
5	1 (0.88%)	Docker
5	1 (0.88%)	Virtual Machines
5	1 (0.88%)	XenApp
5	1 (0.88%)	XenDesktop

Systems Management
1	7 (6.19%)	SCCM
2	2 (1.77%)	WSUS

Vendors
1	64 (56.64%)	Microsoft
2	19 (16.81%)	VMware
3	15 (13.27%)	Bomgar
3	15 (13.27%)	Citrix
4	7 (6.19%)	Cisco
4	7 (6.19%)	Intel
5	5 (4.42%)	Oracle
6	4 (3.54%)	Apple
6	4 (3.54%)	Veeam
7	3 (2.65%)	Kaspersky
8	2 (1.77%)	McAfee
8	2 (1.77%)	Sophos
8	2 (1.77%)	Symantec
9	1 (0.88%)	EMC
9	1 (0.88%)	HP