IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £28,500 per year, according to job vacancies posted during the 6 months leading to 18 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 38 50 75
Rank change year-on-year +12 +25 +50
Permanent jobs requiring an IT Support 158 158 51
As % of all permanent jobs advertised in the East Midlands 6.80% 3.97% 2.96%
As % of the Job Titles category 7.26% 4.19% 3.14%
Number of salaries quoted 151 107 51
10th Percentile £24,250 £12,000 £23,000
25th Percentile £26,250 £15,000 £23,750
Median annual salary (50th Percentile) £28,500 £25,000 £27,500
Median % change year-on-year +14.00% -9.09% -8.33%
75th Percentile £37,500 £30,000 £33,750
90th Percentile £42,500 £33,750 £37,500
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +8.33%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,176 3,773 1,626
% of permanent jobs with a recognized job title 93.71% 94.78% 94.43%
Number of salaries quoted 1,264 2,022 1,132
10th Percentile £26,250 £28,000 £26,250
25th Percentile £30,000 £35,000 £37,500
Median annual salary (50th Percentile) £41,250 £45,000 £52,500
Median % change year-on-year -8.33% -14.29% +5.00%
75th Percentile £57,500 £60,000 £63,750
90th Percentile £71,950 £73,750 £77,375
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 18 September 2025.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +15 61 £27,500 +10.00% 10
Nottinghamshire +52 50 £35,000 +66.67% 10
Lincolnshire -13 22 £37,500 +38.89% 18
Leicestershire +18 16 £28,500 +137.50% 6
Northamptonshire -19 9 £29,000 +16.00% 10
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 18 September 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 114 (72.15%) Microsoft 365
2 107 (67.72%) Active Directory
3 98 (62.03%) Windows
4 83 (52.53%) Microsoft
5 80 (50.63%) Problem-Solving
6 75 (47.47%) Social Skills
7 63 (39.87%) Customer Service
8 53 (33.54%) Driving Licence
9 48 (30.38%) Azure
10 36 (22.78%) Windows Server
10 36 (22.78%) SharePoint
11 33 (20.89%) Cybersecurity
12 32 (20.25%) Microsoft Exchange
13 28 (17.72%) DNS
14 27 (17.09%) ITSM
15 26 (16.46%) Cisco
15 26 (16.46%) PowerShell
16 25 (15.82%) Microsoft Intune
16 25 (15.82%) Entra ID
16 25 (15.82%) Mentoring
17 24 (15.19%) ITIL
18 23 (14.56%) DHCP
18 23 (14.56%) Onboarding
19 21 (13.29%) Mac OS
20 20 (12.66%) OneDrive
21 19 (12.03%) Degree
21 19 (12.03%) TCP/IP
22 17 (10.76%) CCNA
22 17 (10.76%) Firewall
22 17 (10.76%) Cisco Certification

IT Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (22.78%) SharePoint
2 32 (20.25%) Microsoft Exchange
3 3 (1.90%) Confluence
Applications
1 13 (8.23%) Microsoft Office
2 12 (7.59%) Microsoft Excel
Business Applications
1 4 (2.53%) Dynamics CRM
Cloud Services
1 114 (72.15%) Microsoft 365
2 48 (30.38%) Azure
3 25 (15.82%) Entra ID
4 20 (12.66%) OneDrive
5 11 (6.96%) SaaS
6 8 (5.06%) AWS
6 8 (5.06%) PaaS
7 5 (3.16%) Cloud Computing
7 5 (3.16%) Mimecast
8 3 (1.90%) iPaaS
Communications & Networking
1 28 (17.72%) DNS
2 23 (14.56%) DHCP
3 19 (12.03%) TCP/IP
4 17 (10.76%) Firewall
5 16 (10.13%) 3G
5 16 (10.13%) 4G
5 16 (10.13%) ADSL
5 16 (10.13%) VoIP
6 8 (5.06%) SAN
6 8 (5.06%) VLAN
7 6 (3.80%) Network Security
8 5 (3.16%) iSCSI
9 3 (1.90%) VPN
10 1 (0.63%) LAN
10 1 (0.63%) Remote Desktop
10 1 (0.63%) WAN
Database & Business Intelligence
1 3 (1.90%) MS Access
Development Applications
1 3 (1.90%) JIRA
General
1 75 (47.47%) Social Skills
2 15 (9.49%) Law
3 14 (8.86%) Analytical Skills
4 7 (4.43%) Automotive
5 6 (3.80%) Public Sector
6 5 (3.16%) Billing
6 5 (3.16%) Marketing
7 4 (2.53%) Inclusion and Diversity
8 3 (1.90%) Documentation Skills
9 1 (0.63%) Manufacturing
9 1 (0.63%) Organisational Skills
9 1 (0.63%) Retail
Libraries, Frameworks & Software Standards
1 4 (2.53%) EDI
Miscellaneous
1 53 (33.54%) Driving Licence
2 23 (14.56%) Onboarding
3 5 (3.16%) Analytical Mindset
3 5 (3.16%) Cyber Security Posture
4 4 (2.53%) FMCG
5 3 (1.90%) Clustering
5 3 (1.90%) Enterprise Software
5 3 (1.90%) Self-Motivation
6 1 (0.63%) Data Protection Act
6 1 (0.63%) Operational Technology
Operating Systems
1 98 (62.03%) Windows
2 36 (22.78%) Windows Server
3 21 (13.29%) Mac OS
4 8 (5.06%) Linux
5 7 (4.43%) Windows 10
6 6 (3.80%) Windows 7
7 5 (3.16%) Apple iOS
Processes & Methodologies
1 80 (50.63%) Problem-Solving
2 63 (39.87%) Customer Service
3 33 (20.89%) Cybersecurity
4 27 (17.09%) ITSM
5 25 (15.82%) Mentoring
6 24 (15.19%) ITIL
7 17 (10.76%) Incident Management
8 16 (10.13%) Logistics
9 15 (9.49%) Migration
10 13 (8.23%) Service Management
11 12 (7.59%) Mobile Device Management
12 11 (6.96%) Network Management
12 11 (6.96%) Service Delivery
13 10 (6.33%) CRM
13 10 (6.33%) Roadmaps
14 8 (5.06%) Coaching
14 8 (5.06%) Inventory Management
15 7 (4.43%) Asset Management
15 7 (4.43%) Information Security
15 7 (4.43%) Infrastructure Engineering
Programming Languages
1 26 (16.46%) PowerShell
2 8 (5.06%) SQL
Qualifications
1 19 (12.03%) Degree
2 17 (10.76%) CCNA
2 17 (10.76%) Cisco Certification
3 15 (9.49%) Microsoft Certification
4 8 (5.06%) Azure Certification
4 8 (5.06%) CCNP
4 8 (5.06%) MCP
4 8 (5.06%) MCSA
4 8 (5.06%) MCSE
5 5 (3.16%) DBS Check
6 2 (1.27%) A+ Certification
6 2 (1.27%) Master's Degree
6 2 (1.27%) Network+ Certification
Quality Assurance & Compliance
1 17 (10.76%) GDPR
2 14 (8.86%) SLA
3 5 (3.16%) Cyber Essentials
3 5 (3.16%) ISO/IEC 27001
4 3 (1.90%) PCI DSS
System Software
1 107 (67.72%) Active Directory
2 14 (8.86%) Hyper-V
3 7 (4.43%) Firmware
Systems Management
1 25 (15.82%) Microsoft Intune
2 7 (4.43%) SCCM
3 5 (3.16%) Autotask
3 5 (3.16%) Jamf Pro
4 3 (1.90%) Failover Clustering
Vendors
1 83 (52.53%) Microsoft
2 26 (16.46%) Cisco
3 10 (6.33%) Sage
4 8 (5.06%) Veeam
5 7 (4.43%) HP
6 5 (3.16%) Aruba
6 5 (3.16%) Barracuda Networks
6 5 (3.16%) Datto
6 5 (3.16%) Meraki
6 5 (3.16%) Progress
6 5 (3.16%) ServiceNow
6 5 (3.16%) Sophos
7 4 (2.53%) HubSpot
7 4 (2.53%) QAD
7 4 (2.53%) Salesforce
7 4 (2.53%) Zoho
8 3 (1.90%) Adobe
8 3 (1.90%) dotdigital
9 2 (1.27%) Apple