IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 3 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Sep 2026
Same period 2025 Same period 2024
Rank 36 40 48
Rank change year-on-year +4 +8 +32
Permanent jobs requiring an IT Support 211 162 166
As % of all permanent jobs in the East Midlands 3.39% 6.90% 4.04%
As % of the Job Titles category 3.61% 7.37% 4.28%
Number of salaries quoted 176 152 124
10th Percentile £24,063 £23,250 £12,000
25th Percentile £26,000 £25,375 £16,000
Median annual salary (50th Percentile) £30,000 £27,500 £26,000
Median % change year-on-year +9.09% +5.77% -5.45%
75th Percentile £35,000 £37,500 £30,000
90th Percentile £42,500 £40,000 £35,000
England median annual salary £32,000 £31,500 £30,000
% change year-on-year +1.59% +5.00% -6.25%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 5,838 2,197 3,879
% of permanent jobs with a recognized job title 93.74% 93.53% 94.36%
Number of salaries quoted 3,772 1,276 2,266
10th Percentile £28,000 £26,250 £26,750
25th Percentile £35,000 £30,000 £35,000
Median annual salary (50th Percentile) £48,125 £42,500 £45,000
Median % change year-on-year +13.23% -5.56% -14.29%
75th Percentile £60,000 £58,000 £60,000
90th Percentile £75,000 £72,500 £71,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 3 September 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 3 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -12 59 £30,000 -4.76% 3
Derbyshire -4 46 £29,500 +7.27% 8
Northamptonshire +34 45 £35,000 +20.69% 8
Leicestershire -11 35 £32,500 +14.04% 6
Lincolnshire -11 26 £30,000 +11.11% 4
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 3 September 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 113 (53.55%) Microsoft
2 112 (53.08%) Microsoft 365
3 109 (51.66%) Windows
4 83 (39.34%) Problem-Solving
5 80 (37.91%) Active Directory
6 59 (27.96%) Azure
7 43 (20.38%) Customer Service
8 40 (18.96%) DNS
9 39 (18.48%) Entra ID
10 38 (18.01%) Windows Server
11 37 (17.54%) DHCP
12 30 (14.22%) Continuous Improvement
13 28 (13.27%) TCP/IP
14 27 (12.80%) Microsoft Intune
15 26 (12.32%) Service Delivery
16 25 (11.85%) Cybersecurity
16 25 (11.85%) Firewall
16 25 (11.85%) ITIL
17 24 (11.37%) Hyper-V
17 24 (11.37%) Mentoring
18 22 (10.43%) Degree
18 22 (10.43%) ERP
19 21 (9.95%) VLAN
20 20 (9.48%) Windows 10
21 18 (8.53%) Microsoft Office
21 18 (8.53%) Service Management
21 18 (8.53%) SQL
22 17 (8.06%) Microsoft Exchange
22 17 (8.06%) PowerShell
23 16 (7.58%) ITSM

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (8.06%) Microsoft Exchange
2 11 (5.21%) SharePoint
Applications
1 18 (8.53%) Microsoft Office
2 15 (7.11%) Microsoft Excel
3 3 (1.42%) Microsoft PowerPoint
Business Applications
1 11 (5.21%) SAP Business One
2 3 (1.42%) JDE EnterpriseOne
Cloud Services
1 112 (53.08%) Microsoft 365
2 59 (27.96%) Azure
3 39 (18.48%) Entra ID
4 5 (2.37%) Google Workspace
5 4 (1.90%) AWS
6 2 (0.95%) Azure Sentinel
6 2 (0.95%) OneDrive
6 2 (0.95%) Power Platform
7 1 (0.47%) Azure Stack
7 1 (0.47%) Mimecast
Communications & Networking
1 40 (18.96%) DNS
2 37 (17.54%) DHCP
3 28 (13.27%) TCP/IP
4 25 (11.85%) Firewall
5 21 (9.95%) VLAN
6 15 (7.11%) VPN
6 15 (7.11%) Wireless
7 9 (4.27%) VoIP
8 8 (3.79%) Network Security
9 6 (2.84%) Internet
10 5 (2.37%) Wi-Fi
11 4 (1.90%) IP Telephony
11 4 (1.90%) Value-Added Service
12 3 (1.42%) Remote Desktop
13 2 (0.95%) LAN
13 2 (0.95%) WAN
14 1 (0.47%) SAN
Database & Business Intelligence
1 4 (1.90%) SQL Server
2 1 (0.47%) Oracle Database
Development Applications
1 12 (5.69%) JIRA
2 5 (2.37%) VersionOne
General
1 79 (37.44%) Social Skills
2 11 (5.21%) Manufacturing
2 11 (5.21%) Organisational Skills
2 11 (5.21%) Telecoms
3 9 (4.27%) Analytical Skills
3 9 (4.27%) Law
3 9 (4.27%) Public Sector
4 7 (3.32%) Retail
5 6 (2.84%) Advertising
6 3 (1.42%) Aviation
6 3 (1.42%) Finance
7 2 (0.95%) Legal
7 2 (0.95%) Local Government
8 1 (0.47%) Inclusion and Diversity
8 1 (0.47%) Military
Libraries, Frameworks & Software Standards
1 1 (0.47%) .NET
1 1 (0.47%) .NET Framework
Miscellaneous
1 51 (24.17%) Driving Licence
2 21 (9.95%) Onboarding
3 13 (6.16%) CCTV
4 6 (2.84%) Self-Motivation
5 4 (1.90%) Video Conferencing
6 3 (1.42%) Enterprise Software
7 1 (0.47%) Clustering
7 1 (0.47%) FMCG
7 1 (0.47%) Replication
Operating Systems
1 109 (51.66%) Windows
2 38 (18.01%) Windows Server
3 20 (9.48%) Windows 10
4 10 (4.74%) Linux
5 7 (3.32%) Mac OS
6 2 (0.95%) Windows Server 2012
7 1 (0.47%) Android
7 1 (0.47%) Apple iOS
7 1 (0.47%) Unix
Processes & Methodologies
1 83 (39.34%) Problem-Solving
2 43 (20.38%) Customer Service
3 30 (14.22%) Continuous Improvement
4 26 (12.32%) Service Delivery
5 25 (11.85%) Cybersecurity
5 25 (11.85%) ITIL
6 24 (11.37%) Mentoring
7 22 (10.43%) ERP
8 18 (8.53%) Service Management
9 16 (7.58%) ITSM
10 14 (6.64%) Computer Science
10 14 (6.64%) Time Management
11 11 (5.21%) Business Continuity
11 11 (5.21%) Project Delivery
11 11 (5.21%) Task Automation
11 11 (5.21%) Ticket Management
12 10 (4.74%) Asset Management
12 10 (4.74%) Collaborative Working
12 10 (4.74%) Server Patching
13 9 (4.27%) Risk Management
Programming Languages
1 18 (8.53%) SQL
2 17 (8.06%) PowerShell
3 12 (5.69%) VBA
4 1 (0.47%) Python
4 1 (0.47%) RPG
4 1 (0.47%) VB.NET
Qualifications
1 22 (10.43%) Degree
2 15 (7.11%) DBS Check
2 15 (7.11%) Microsoft Certification
3 10 (4.74%) Computer Science Degree
4 8 (3.79%) CCNA
4 8 (3.79%) Cisco Certification
5 4 (1.90%) CCNP
5 4 (1.90%) MCSA
5 4 (1.90%) MCSE
5 4 (1.90%) Microsoft Certified Professional
6 3 (1.42%) Azure Certification
7 2 (0.95%) CompTIA Security+
7 2 (0.95%) Network+ Certification
8 1 (0.47%) A+ Certification
Quality Assurance & Compliance
1 13 (6.16%) SLA
2 12 (5.69%) Cyber Essentials
3 5 (2.37%) ISO/IEC 27001
3 5 (2.37%) PCI DSS
4 2 (0.95%) Cyber Essentials PLUS
4 2 (0.95%) GDPR
4 2 (0.95%) NIST
5 1 (0.47%) Accessibility
5 1 (0.47%) QA
System Software
1 80 (37.91%) Active Directory
2 24 (11.37%) Hyper-V
3 5 (2.37%) Virtual Desktop
4 4 (1.90%) VMware Infrastructure
5 3 (1.42%) Firmware
6 1 (0.47%) VMware ESXi
6 1 (0.47%) vSphere
Systems Management
1 27 (12.80%) Microsoft Intune
2 5 (2.37%) SCCM
3 4 (1.90%) Jamf Pro
4 1 (0.47%) Failover Clustering
4 1 (0.47%) Microsoft Clustering
Vendors
1 113 (53.55%) Microsoft
2 13 (6.16%) Cisco
3 11 (5.21%) SAP
4 10 (4.74%) Apple
4 10 (4.74%) Meraki
5 9 (4.27%) ServiceNow
6 8 (3.79%) ESET
6 8 (3.79%) VMware
7 7 (3.32%) WatchGuard
8 6 (2.84%) OpenText
8 6 (2.84%) Sage
9 5 (2.37%) Google
10 4 (1.90%) Draytek
10 4 (1.90%) Freshdesk
10 4 (1.90%) JD Edwards
10 4 (1.90%) Mitel
11 3 (1.42%) HP
11 3 (1.42%) Palo Alto
11 3 (1.42%) Sophos
11 3 (1.42%) Ubiquiti