IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Feb 2026
Same period 2025 Same period 2024
Rank 14 24 41
Rank change year-on-year +10 +17 +45
Permanent jobs requiring an IT Support 239 133 140
As % of all permanent jobs in the East Midlands 7.97% 6.96% 4.69%
As % of the Job Titles category 8.54% 7.30% 4.94%
Number of salaries quoted 208 51 120
10th Percentile £24,750 £23,500 £22,500
25th Percentile £26,188 £26,250 £23,406
Median annual salary (50th Percentile) £30,000 £30,000 £26,000
Median % change year-on-year - +15.38% -5.45%
75th Percentile £38,750 £33,750 £31,500
90th Percentile £44,125 £48,750 £34,325
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,800 1,823 2,835
% of permanent jobs with a recognized job title 93.40% 95.45% 95.04%
Number of salaries quoted 1,831 857 2,293
10th Percentile £26,250 £28,707 £25,750
25th Percentile £31,250 £36,250 £31,250
Median annual salary (50th Percentile) £45,000 £50,000 £45,000
Median % change year-on-year -10.00% +11.11% -10.00%
75th Percentile £60,000 £62,500 £57,500
90th Percentile £75,000 £73,750 £68,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -10.57%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 23 February 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 23 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +3 86 £28,000 -6.67% 2
Nottinghamshire +42 54 £30,000 -7.69% 6
Lincolnshire +1 45 £37,500 -21.05% 7
Leicestershire -21 33 £32,500 +21.50% 1
Northamptonshire -5 18 £27,000 -1.82% 1
Rutland -1 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 23 February 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 123 (51.46%) Microsoft 365
2 112 (46.86%) Windows
3 85 (35.56%) Problem-Solving
4 82 (34.31%) Active Directory
5 72 (30.13%) Customer Service
6 58 (24.27%) Microsoft
7 53 (22.18%) Windows Server
8 50 (20.92%) Azure
9 46 (19.25%) DHCP
9 46 (19.25%) DNS
9 46 (19.25%) Incident Management
10 43 (17.99%) ITSM
11 33 (13.81%) Mentoring
12 32 (13.39%) ITIL
13 31 (12.97%) SharePoint
14 30 (12.55%) Microsoft Intune
15 27 (11.30%) Entra ID
16 25 (10.46%) SLA
17 21 (8.79%) Linux
17 21 (8.79%) Network Management
18 20 (8.37%) Root Cause Analysis
19 19 (7.95%) Logistics
20 18 (7.53%) Firewall
20 18 (7.53%) SQL
21 17 (7.11%) Hyper-V
21 17 (7.11%) Microsoft Exchange
21 17 (7.11%) TCP/IP
22 16 (6.69%) Process Improvement
23 15 (6.28%) Agile
23 15 (6.28%) Continuous Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 31 (12.97%) SharePoint
2 17 (7.11%) Microsoft Exchange
3 14 (5.86%) Confluence
Applications
1 4 (1.67%) Microsoft Office
2 2 (0.84%) Microsoft Excel
Business Applications
1 1 (0.42%) Shopify
Cloud Services
1 123 (51.46%) Microsoft 365
2 50 (20.92%) Azure
3 27 (11.30%) Entra ID
4 7 (2.93%) AWS
5 6 (2.51%) Google Workspace
6 5 (2.09%) iPaaS
6 5 (2.09%) SaaS
7 3 (1.26%) OneDrive
8 2 (0.84%) Nutanix
9 1 (0.42%) Cloud Computing
9 1 (0.42%) Dynamics 365
Communications & Networking
1 46 (19.25%) DHCP
1 46 (19.25%) DNS
2 18 (7.53%) Firewall
3 17 (7.11%) TCP/IP
4 8 (3.35%) IP Telephony
4 8 (3.35%) VLAN
4 8 (3.35%) VPN
5 7 (2.93%) WAN
6 5 (2.09%) SAN
6 5 (2.09%) TETRA
7 4 (1.67%) LAN
7 4 (1.67%) VoIP
7 4 (1.67%) Wireless
7 4 (1.67%) WLAN
8 3 (1.26%) SD-WAN
9 2 (0.84%) 3G
9 2 (0.84%) 4G
9 2 (0.84%) ADSL
9 2 (0.84%) Network Security
10 1 (0.42%) Internet
Database & Business Intelligence
1 4 (1.67%) Oracle Database
Development Applications
1 14 (5.86%) JIRA
General
1 75 (31.38%) Social Skills
2 28 (11.72%) Law
3 20 (8.37%) Automotive
4 13 (5.44%) Analytical Skills
5 12 (5.02%) Finance
6 8 (3.35%) Marketing
6 8 (3.35%) Organisational Skills
7 7 (2.93%) Documentation Skills
7 7 (2.93%) Telecoms
8 6 (2.51%) Public Sector
9 5 (2.09%) Multimedia
10 3 (1.26%) Retail
11 1 (0.42%) Electronics
11 1 (0.42%) Inclusion and Diversity
11 1 (0.42%) Legal
Miscellaneous
1 77 (32.22%) Driving Licence
2 12 (5.02%) Onboarding
3 7 (2.93%) CCTV
4 5 (2.09%) Clustering
4 5 (2.09%) Enterprise Software
5 4 (1.67%) Analytical Mindset
6 3 (1.26%) Smartphone
7 2 (0.84%) Cyber Security Posture
7 2 (0.84%) Management Information System
7 2 (0.84%) Social Media
8 1 (0.42%) NHS
8 1 (0.42%) Self-Motivation
Operating Systems
1 112 (46.86%) Windows
2 53 (22.18%) Windows Server
3 21 (8.79%) Linux
4 12 (5.02%) Windows 10
5 6 (2.51%) Android
6 5 (2.09%) Apple iOS
6 5 (2.09%) Mac OS
6 5 (2.09%) Windows Server 2019
7 2 (0.84%) Unix
7 2 (0.84%) Windows Server 2012
8 1 (0.42%) Windows Server 2008
Processes & Methodologies
1 85 (35.56%) Problem-Solving
2 72 (30.13%) Customer Service
3 46 (19.25%) Incident Management
4 43 (17.99%) ITSM
5 33 (13.81%) Mentoring
6 32 (13.39%) ITIL
7 21 (8.79%) Network Management
8 20 (8.37%) Root Cause Analysis
9 19 (7.95%) Logistics
10 16 (6.69%) Process Improvement
11 15 (6.28%) Agile
11 15 (6.28%) Continuous Improvement
11 15 (6.28%) Service Delivery
12 14 (5.86%) Service Desk Management
13 13 (5.44%) Data Protection
14 12 (5.02%) Cybersecurity
14 12 (5.02%) Infrastructure Engineering
14 12 (5.02%) Network Monitoring
14 12 (5.02%) Service Management
15 11 (4.60%) Project Delivery
Programming Languages
1 18 (7.53%) SQL
2 3 (1.26%) PowerShell
Qualifications
1 15 (6.28%) Microsoft Certification
2 10 (4.18%) Degree
3 7 (2.93%) CCNA
3 7 (2.93%) CCNP
3 7 (2.93%) Cisco Certification
3 7 (2.93%) MCSA
3 7 (2.93%) MCSE
3 7 (2.93%) Microsoft Certified Professional
4 4 (1.67%) DBS Check
4 4 (1.67%) SC Cleared
4 4 (1.67%) Security Cleared
5 3 (1.26%) A+ Certification
5 3 (1.26%) HND
5 3 (1.26%) Network+ Certification
6 1 (0.42%) Master's Degree
Quality Assurance & Compliance
1 25 (10.46%) SLA
2 8 (3.35%) Cyber Essentials
2 8 (3.35%) GDPR
3 1 (0.42%) ISO/IEC 27001
System Software
1 82 (34.31%) Active Directory
2 17 (7.11%) Hyper-V
3 5 (2.09%) VMware Infrastructure
4 4 (1.67%) Docker
5 1 (0.42%) Firmware
Systems Management
1 30 (12.55%) Microsoft Intune
2 5 (2.09%) Failover Clustering
3 4 (1.67%) Kubernetes
4 3 (1.26%) Jamf Pro
Vendors
1 58 (24.27%) Microsoft
2 13 (5.44%) Cisco
3 12 (5.02%) VMware
4 10 (4.18%) ServiceNow
5 7 (2.93%) Draytek
5 7 (2.93%) Freshdesk
5 7 (2.93%) Mitel
5 7 (2.93%) WatchGuard
6 6 (2.51%) Apple
6 6 (2.51%) Google
7 5 (2.09%) Fortinet
7 5 (2.09%) Fujitsu
7 5 (2.09%) OpenText
7 5 (2.09%) Sage
7 5 (2.09%) Veeam
7 5 (2.09%) Virgin Media
8 4 (1.67%) Meraki
8 4 (1.67%) Oracle
9 3 (1.26%) HP
10 2 (0.84%) Progress