IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £28,500 per year, according to job vacancies posted during the 6 months leading to 20 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 36 39 34
Rank change year-on-year +3 -5 +48
Permanent jobs requiring an IT Support 182 161 214
As % of all permanent jobs in the East Midlands 3.92% 8.24% 4.94%
As % of the Job Titles category 4.11% 8.75% 5.24%
Number of salaries quoted 148 131 188
10th Percentile £24,750 £21,250 £22,500
25th Percentile £26,000 £25,500 £24,000
Median annual salary (50th Percentile) £28,500 £28,000 £26,375
Median % change year-on-year +1.79% +6.16% -4.09%
75th Percentile £33,750 £33,250 £32,188
90th Percentile £38,750 £37,500 £35,250
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -7.94%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,424 1,841 4,084
% of permanent jobs with a recognized job title 95.24% 94.22% 94.34%
Number of salaries quoted 2,776 982 3,069
10th Percentile £28,000 £26,250 £25,750
25th Percentile £35,000 £31,250 £31,250
Median annual salary (50th Percentile) £45,000 £45,000 £42,500
Median % change year-on-year - +5.88% -15.00%
75th Percentile £60,000 £60,000 £56,000
90th Percentile £75,000 £68,750 £68,750
England median annual salary £55,000 £57,500 £53,500
% change year-on-year -4.35% +7.48% -12.01%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 20 May 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 20 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -2 53 £28,500 -9.52% 10
Derbyshire -5 49 £26,300 -4.36% 4
Lincolnshire -11 30 £30,000 +21.15% 2
Northamptonshire +22 24 £28,750 +6.48% 5
Leicestershire -38 23 £32,500 +14.04% 4
Rutland - 1 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 20 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 76 (41.76%) Microsoft 365
2 71 (39.01%) Windows
3 57 (31.32%) Active Directory
4 47 (25.82%) Customer Service
4 47 (25.82%) Problem-Solving
5 46 (25.27%) Microsoft
6 33 (18.13%) ITSM
7 31 (17.03%) Windows Server
8 30 (16.48%) DNS
9 27 (14.84%) DHCP
10 26 (14.29%) Incident Management
10 26 (14.29%) SLA
11 23 (12.64%) Azure
12 21 (11.54%) Root Cause Analysis
13 20 (10.99%) JIRA
13 20 (10.99%) Service Delivery
14 18 (9.89%) ITIL
15 17 (9.34%) SQL
16 16 (8.79%) Service Management
17 15 (8.24%) Agile
18 14 (7.69%) Confluence
18 14 (7.69%) DBS Check
18 14 (7.69%) ERP
18 14 (7.69%) Wireless
19 13 (7.14%) Asset Management
19 13 (7.14%) VoIP
20 12 (6.59%) Apple
20 12 (6.59%) PowerShell
21 11 (6.04%) Degree
21 11 (6.04%) Entra ID

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (7.69%) Confluence
2 8 (4.40%) Microsoft Exchange
2 8 (4.40%) SharePoint
Applications
1 2 (1.10%) Microsoft Office
2 1 (0.55%) Microsoft Excel
Business Applications
1 5 (2.75%) SAP Business One
2 1 (0.55%) Shopify
Cloud Services
1 76 (41.76%) Microsoft 365
2 23 (12.64%) Azure
3 11 (6.04%) Entra ID
4 6 (3.30%) Google Workspace
5 1 (0.55%) Dynamics 365
Communications & Networking
1 30 (16.48%) DNS
2 27 (14.84%) DHCP
3 14 (7.69%) Wireless
4 13 (7.14%) VoIP
5 11 (6.04%) TCP/IP
6 10 (5.49%) VPN
7 7 (3.85%) Internet
7 7 (3.85%) VLAN
8 6 (3.30%) WAN
9 5 (2.75%) Firewall
9 5 (2.75%) TETRA
10 4 (2.20%) SD-WAN
10 4 (2.20%) Value-Added Service
11 2 (1.10%) LAN
11 2 (1.10%) WLAN
12 1 (0.55%) IP Telephony
12 1 (0.55%) Remote Desktop
12 1 (0.55%) Wi-Fi
Development Applications
1 20 (10.99%) JIRA
2 5 (2.75%) VersionOne
General
1 50 (27.47%) Social Skills
2 27 (14.84%) Law
3 10 (5.49%) Analytical Skills
4 9 (4.95%) Finance
5 8 (4.40%) Public Sector
6 7 (3.85%) Telecoms
7 6 (3.30%) Advertising
8 5 (2.75%) Multimedia
9 4 (2.20%) Legal
9 4 (2.20%) Marketing
10 3 (1.65%) Manufacturing
11 2 (1.10%) Inclusion and Diversity
11 2 (1.10%) Organisational Skills
11 2 (1.10%) Retail
12 1 (0.55%) Automotive
12 1 (0.55%) Local Government
12 1 (0.55%) Military
Miscellaneous
1 51 (28.02%) Driving Licence
2 11 (6.04%) Onboarding
3 9 (4.95%) CCTV
4 4 (2.20%) Video Conferencing
5 3 (1.65%) Self-Motivation
6 2 (1.10%) Social Media
Operating Systems
1 71 (39.01%) Windows
2 31 (17.03%) Windows Server
3 9 (4.95%) Windows 10
4 6 (3.30%) Mac OS
5 4 (2.20%) Android
5 4 (2.20%) Apple iOS
6 3 (1.65%) Linux
7 2 (1.10%) Windows Server 2019
Processes & Methodologies
1 47 (25.82%) Customer Service
1 47 (25.82%) Problem-Solving
2 33 (18.13%) ITSM
3 26 (14.29%) Incident Management
4 21 (11.54%) Root Cause Analysis
5 20 (10.99%) Service Delivery
6 18 (9.89%) ITIL
7 16 (8.79%) Service Management
8 15 (8.24%) Agile
9 14 (7.69%) ERP
10 13 (7.14%) Asset Management
11 10 (5.49%) Continuous Improvement
11 10 (5.49%) Cybersecurity
12 9 (4.95%) Mentoring
12 9 (4.95%) Process Improvement
12 9 (4.95%) Task Automation
12 9 (4.95%) Time Management
13 7 (3.85%) Logistics
14 6 (3.30%) Computer Science
15 5 (2.75%) Problem Management
Programming Languages
1 17 (9.34%) SQL
2 12 (6.59%) PowerShell
3 1 (0.55%) Python
3 1 (0.55%) VBA
Qualifications
1 14 (7.69%) DBS Check
2 11 (6.04%) Degree
3 7 (3.85%) Microsoft Certification
4 6 (3.30%) Computer Science Degree
5 3 (1.65%) A+ Certification
5 3 (1.65%) Network+ Certification
Quality Assurance & Compliance
1 26 (14.29%) SLA
2 5 (2.75%) Cyber Essentials
3 4 (2.20%) GDPR
4 2 (1.10%) ISO/IEC 27001
4 2 (1.10%) PCI DSS
5 1 (0.55%) Accessibility
5 1 (0.55%) QA
System Software
1 57 (31.32%) Active Directory
2 4 (2.20%) Hyper-V
Systems Management
1 9 (4.95%) Microsoft Intune
2 5 (2.75%) Jamf Pro
Vendors
1 46 (25.27%) Microsoft
2 12 (6.59%) Apple
3 11 (6.04%) ServiceNow
4 8 (4.40%) Cisco
4 8 (4.40%) ESET
4 8 (4.40%) Meraki
5 6 (3.30%) Google
5 6 (3.30%) OpenText
5 6 (3.30%) Sage
6 5 (2.75%) Fortinet
6 5 (2.75%) Fujitsu
6 5 (2.75%) SAP
6 5 (2.75%) Virgin Media
7 4 (2.20%) Freshdesk
8 3 (1.65%) HP
8 3 (1.65%) Logitech
8 3 (1.65%) Salesforce
8 3 (1.65%) Ubiquiti
8 3 (1.65%) Yealink
9 1 (0.55%) iManage