IT Support Job Trends in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 7 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Oct 2026
Same period 2025 Same period 2024
Rank 35 40 49
Rank change year-on-year +5 +9 +21
Permanent jobs requiring an IT Support 226 156 147
As % of all permanent jobs in the East Midlands 3.37% 6.64% 3.87%
As % of the Job Titles category 3.65% 7.08% 4.07%
Number of salaries quoted 187 146 89
10th Percentile £24,000 £24,250 £12,000
25th Percentile £26,225 £26,250 £14,000
Median annual salary (50th Percentile) £30,000 £29,000 £25,500
Median % change year-on-year +3.45% +13.73% -7.27%
75th Percentile £35,000 £38,750 £30,000
90th Percentile £42,500 £42,500 £34,200
England median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% -7.69%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 6,190 2,204 3,608
% of permanent jobs with a recognized job title 92.21% 93.75% 94.95%
Number of salaries quoted 4,103 1,234 1,780
10th Percentile £28,000 £26,250 £28,000
25th Percentile £35,000 £30,000 £35,000
Median annual salary (50th Percentile) £47,500 £41,000 £45,000
Median % change year-on-year +15.85% -8.89% -14.29%
75th Percentile £60,000 £57,500 £60,000
90th Percentile £75,000 £72,500 £75,000
England median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - -8.33%

IT Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

IT Support job vacancy trend in the East Midlands

IT Support
Salary Trend in the East Midlands

Salary distribution trend for IT Support job vacancies in the East Midlands.

Salary distribution trend for IT Support job vacancies in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 7 October 2026.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 7 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -1 57 £28,500 +3.64% 4
Nottinghamshire -9 51 £31,000 -11.43% 5
Northamptonshire +25 49 £30,000 -13.04% 9
Leicestershire -17 43 £32,500 +14.04% 6
Lincolnshire -10 26 £30,000 -25.00% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 7 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 130 (57.52%) Microsoft 365
2 127 (56.19%) Microsoft
3 121 (53.54%) Windows
4 94 (41.59%) Problem-Solving
5 92 (40.71%) Active Directory
6 62 (27.43%) Azure
7 58 (25.66%) Customer Service
8 49 (21.68%) Windows Server
9 46 (20.35%) DNS
9 46 (20.35%) Entra ID
10 42 (18.58%) DHCP
11 37 (16.37%) Hyper-V
12 36 (15.93%) Microsoft Intune
13 35 (15.49%) Firewall
14 33 (14.60%) ITIL
15 32 (14.16%) TCP/IP
16 30 (13.27%) Continuous Improvement
16 30 (13.27%) Cybersecurity
17 27 (11.95%) ITSM
18 26 (11.50%) ERP
18 26 (11.50%) Service Delivery
19 24 (10.62%) Mentoring
19 24 (10.62%) Windows 10
20 22 (9.73%) Microsoft Office
21 21 (9.29%) Microsoft Certification
21 21 (9.29%) VLAN
22 20 (8.85%) Microsoft Exchange
22 20 (8.85%) VPN
23 18 (7.96%) Cyber Essentials
23 18 (7.96%) SQL

IT Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (8.85%) Microsoft Exchange
2 17 (7.52%) SharePoint
Applications
1 22 (9.73%) Microsoft Office
2 17 (7.52%) Microsoft Excel
3 3 (1.33%) Microsoft PowerPoint
Business Applications
1 10 (4.42%) SAP Business One
2 3 (1.33%) Dynamics CRM
2 3 (1.33%) JDE EnterpriseOne
Cloud Services
1 130 (57.52%) Microsoft 365
2 62 (27.43%) Azure
3 46 (20.35%) Entra ID
4 11 (4.87%) AWS
5 10 (4.42%) Google Workspace
6 8 (3.54%) OneDrive
7 2 (0.88%) Azure Sentinel
7 2 (0.88%) Power Platform
8 1 (0.44%) Azure Stack
8 1 (0.44%) Mimecast
Communications & Networking
1 46 (20.35%) DNS
2 42 (18.58%) DHCP
3 35 (15.49%) Firewall
4 32 (14.16%) TCP/IP
5 21 (9.29%) VLAN
6 20 (8.85%) VPN
7 13 (5.75%) Wireless
8 11 (4.87%) IP Telephony
9 9 (3.98%) Network Security
9 9 (3.98%) Wi-Fi
10 7 (3.10%) LAN
10 7 (3.10%) VoIP
11 6 (2.65%) Internet
11 6 (2.65%) WAN
12 3 (1.33%) Remote Desktop
13 1 (0.44%) SAN
13 1 (0.44%) Value-Added Service
Database & Business Intelligence
1 7 (3.10%) SQL Server
2 1 (0.44%) Oracle Database
Development Applications
1 8 (3.54%) JIRA
2 4 (1.77%) VersionOne
General
1 90 (39.82%) Social Skills
2 15 (6.64%) Telecoms
3 13 (5.75%) Organisational Skills
4 12 (5.31%) Analytical Skills
4 12 (5.31%) Manufacturing
5 7 (3.10%) Retail
6 5 (2.21%) Law
6 5 (2.21%) Public Sector
7 4 (1.77%) Advertising
8 3 (1.33%) Aviation
9 2 (0.88%) Finance
9 2 (0.88%) Games
10 1 (0.44%) Inclusion and Diversity
10 1 (0.44%) Local Government
10 1 (0.44%) Military
Libraries, Frameworks & Software Standards
1 1 (0.44%) .NET
1 1 (0.44%) .NET Framework
Miscellaneous
1 65 (28.76%) Driving Licence
2 20 (8.85%) Onboarding
3 18 (7.96%) CCTV
4 6 (2.65%) Self-Motivation
5 3 (1.33%) Enterprise Software
6 1 (0.44%) Anti-Spyware
6 1 (0.44%) Clustering
6 1 (0.44%) FMCG
6 1 (0.44%) IoT
6 1 (0.44%) Operational Technology
6 1 (0.44%) Replication
6 1 (0.44%) Video Conferencing
Operating Systems
1 121 (53.54%) Windows
2 49 (21.68%) Windows Server
3 24 (10.62%) Windows 10
4 17 (7.52%) Linux
5 6 (2.65%) Mac OS
6 3 (1.33%) Windows Server 2012
7 2 (0.88%) Android
8 1 (0.44%) Apple iOS
8 1 (0.44%) Unix
Processes & Methodologies
1 94 (41.59%) Problem-Solving
2 58 (25.66%) Customer Service
3 33 (14.60%) ITIL
4 30 (13.27%) Continuous Improvement
4 30 (13.27%) Cybersecurity
5 27 (11.95%) ITSM
6 26 (11.50%) ERP
6 26 (11.50%) Service Delivery
7 24 (10.62%) Mentoring
8 17 (7.52%) Business Continuity
8 17 (7.52%) Service Management
9 14 (6.19%) Time Management
10 13 (5.75%) Disaster Recovery
11 12 (5.31%) Incident Management
12 11 (4.87%) Patch Management
12 11 (4.87%) Project Delivery
12 11 (4.87%) Ticket Management
13 10 (4.42%) Collaborative Working
13 10 (4.42%) Computer Science
13 10 (4.42%) Server Patching
Programming Languages
1 18 (7.96%) SQL
2 12 (5.31%) PowerShell
2 12 (5.31%) VBA
3 1 (0.44%) Python
3 1 (0.44%) RPG
3 1 (0.44%) VB.NET
Qualifications
1 21 (9.29%) Microsoft Certification
2 17 (7.52%) Degree
3 16 (7.08%) CCNA
3 16 (7.08%) Cisco Certification
4 13 (5.75%) DBS Check
5 11 (4.87%) CCNP
5 11 (4.87%) MCSA
5 11 (4.87%) MCSE
5 11 (4.87%) Microsoft Certified Professional
6 6 (2.65%) Computer Science Degree
7 4 (1.77%) A+ Certification
8 3 (1.33%) Azure Certification
9 2 (0.88%) CompTIA Security+
9 2 (0.88%) Network+ Certification
10 1 (0.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (7.96%) Cyber Essentials
2 13 (5.75%) SLA
3 5 (2.21%) ISO/IEC 27001
3 5 (2.21%) PCI DSS
4 2 (0.88%) Cyber Essentials PLUS
4 2 (0.88%) NIST
5 1 (0.44%) Accessibility
5 1 (0.44%) GDPR
System Software
1 92 (40.71%) Active Directory
2 37 (16.37%) Hyper-V
3 7 (3.10%) VMware Infrastructure
4 5 (2.21%) Virtual Desktop
5 3 (1.33%) Firmware
6 1 (0.44%) VMware ESXi
6 1 (0.44%) vSphere
Systems Management
1 36 (15.93%) Microsoft Intune
2 6 (2.65%) SCCM
3 3 (1.33%) Backup Exec
3 3 (1.33%) Jamf Pro
4 1 (0.44%) AirWatch
4 1 (0.44%) Failover Clustering
4 1 (0.44%) Microsoft Clustering
Vendors
1 127 (56.19%) Microsoft
2 18 (7.96%) VMware
3 14 (6.19%) WatchGuard
4 11 (4.87%) Draytek
4 11 (4.87%) Mitel
5 10 (4.42%) Cisco
5 10 (4.42%) Google
5 10 (4.42%) SAP
6 8 (3.54%) Apple
6 8 (3.54%) ServiceNow
7 7 (3.10%) ESET
7 7 (3.10%) JD Edwards
8 6 (2.65%) Meraki
9 5 (2.21%) Veeam
10 4 (1.77%) OpenText
10 4 (1.77%) Sage
11 3 (1.33%) Datto
11 3 (1.33%) Fortinet
11 3 (1.33%) HP
11 3 (1.33%) Sophos