Period
to 17 February 2020

The median annual salary for an IT Support Analyst was £26,530 in advertised job vacancies in the East Midlands during the 6 months to 17 February 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England > East Midlands
6 months to
17 Feb 2020
Same period 2019 Same period 2018
Rank 163 196 209
Rank change year-on-year +33 +13 +9
Permanent jobs requiring an IT Support Analyst 27 21 25
As % of all permanent IT jobs advertised in the East Midlands 0.76% 0.50% 0.47%
As % of the Job Titles category 0.78% 0.51% 0.48%
Number of salaries quoted 26 21 22
East Midlands median annual salary £26,530 £25,500 £21,875
Median salary % change year-on-year +4.04% +16.57% -2.78%
10th Percentile £21,000 £21,000 £18,375
90th Percentile £48,750 £36,750 £25,450
England median annual salary £26,500 £28,000 £25,000
% change year-on-year -5.36% +12.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 3,444 4,081 5,169
% of permanent IT jobs with a recognized job title 96.80% 96.43% 97.60%
Number of salaries quoted 2,916 3,029 4,367
East Midlands median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £25,000 £25,000 £25,000
90th Percentile £72,500 £66,250 £63,300
England median annual salary £52,500 £51,000 £50,000
% change year-on-year +2.94% +2.00% +5.26%

IT Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support Analyst in the East Midlands

IT Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the East Midlands.

Salary trend for IT Support Analyst in the East Midlands

IT Support Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing IT Support Analyst in the East Midlands over the 6 months to 17 February 2020.

Salary histogram for IT Support Analyst in the East Midlands

IT Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East Midlands region over the 6 months to 17 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +21 14 £26,530 -21.97% 1
Leicestershire +24 6 £28,000 +9.80% 2
Nottinghamshire 0 6 £21,000 -10.64% 3
Lincolnshire -6 1 £23,500 -7.84%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 17 February 2020, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support Analyst in the job title.

1 19 (70.37%) Office 365
2 18 (66.67%) Windows
3 17 (62.96%) Microsoft
3 17 (62.96%) Windows Server
4 15 (55.56%) Microsoft Office
5 14 (51.85%) Windows 7
6 12 (44.44%) Windows 10
6 12 (44.44%) Active Directory
6 12 (44.44%) Windows Server 2012
7 8 (29.63%) MS Exchange
8 7 (25.93%) ITIL
8 7 (25.93%) SQL
8 7 (25.93%) SharePoint
8 7 (25.93%) SQL Server
9 6 (22.22%) Social Housing
10 5 (18.52%) Retail
10 5 (18.52%) SCCM
10 5 (18.52%) ADSL
10 5 (18.52%) LAN
10 5 (18.52%) WAN
10 5 (18.52%) DHCP
10 5 (18.52%) TCP/IP
10 5 (18.52%) DNS
11 4 (14.81%) Change Management
11 4 (14.81%) Firewall
11 4 (14.81%) Client/Server
11 4 (14.81%) SAN
11 4 (14.81%) Terminal Services
11 4 (14.81%) Degree
11 4 (14.81%) Azure

IT Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (29.63%) MS Exchange
2 7 (25.93%) SharePoint
3 1 (3.70%) Exchange Server 2010
3 1 (3.70%) Exchange Server 2013
Applications
1 15 (55.56%) Microsoft Office
2 2 (7.41%) Microsoft Excel
3 1 (3.70%) Microsoft PowerPoint
Cloud Services
1 19 (70.37%) Office 365
2 4 (14.81%) Azure
Communications & Networking
1 5 (18.52%) ADSL
1 5 (18.52%) DHCP
1 5 (18.52%) DNS
1 5 (18.52%) LAN
1 5 (18.52%) TCP/IP
1 5 (18.52%) WAN
2 4 (14.81%) Firewall
2 4 (14.81%) SAN
Database & Business Intelligence
1 7 (25.93%) SQL Server
General
1 6 (22.22%) Social Housing
2 5 (18.52%) Retail
3 3 (11.11%) Housing Association
4 2 (7.41%) French Language
4 2 (7.41%) German Language
5 1 (3.70%) Dutch Language
5 1 (3.70%) Portuguese Language
5 1 (3.70%) Spanish Language
Miscellaneous
1 4 (14.81%) Client/Server
2 1 (3.70%) Enterprise Software
2 1 (3.70%) EPoS
Operating Systems
1 18 (66.67%) Windows
2 17 (62.96%) Windows Server
3 14 (51.85%) Windows 7
4 12 (44.44%) Windows 10
4 12 (44.44%) Windows Server 2012
5 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 7 (25.93%) ITIL
2 4 (14.81%) Change Management
2 4 (14.81%) Converged Infrastructure
3 1 (3.70%) Collaborative Working
3 1 (3.70%) Continuous Improvement
Programming Languages
1 7 (25.93%) SQL
2 3 (11.11%) PowerShell
Qualifications
1 4 (14.81%) Degree
2 1 (3.70%) BPSS Clearance
2 1 (3.70%) HND
System Software
1 12 (44.44%) Active Directory
2 4 (14.81%) Terminal Services
3 3 (11.11%) XenApp
Systems Management
1 5 (18.52%) SCCM
2 3 (11.11%) SCOM
Vendors
1 17 (62.96%) Microsoft
2 3 (11.11%) Cisco
2 3 (11.11%) Citrix
2 3 (11.11%) Oracle