Period
to 19 November 2017

The median annual salary for an IT Support Analyst was £22,500 in advertised job vacancies in the East Midlands during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England > East Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 191 241 218
Rank change year-on-year +50 -23 +3
Permanent jobs requiring an IT Support Analyst 35 18 57
As % of all permanent IT jobs advertised in the East Midlands 0.68% 0.28% 0.76%
As % of the Job Titles category 0.70% 0.28% 0.78%
Number of salaries quoted 23 17 60
East Midlands median annual salary £22,500 £23,000 £22,000
Median salary % change year-on-year -2.17% +4.55% -13.73%
10th Percentile £18,500 £21,000 £18,000
90th Percentile £25,200 £24,400 £29,000
England median annual salary £26,000 £27,000 £25,000
% change year-on-year -3.70% +8.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5000 6389 7271
% of permanent IT jobs with a recognized job title 97.31% 97.72% 97.49%
Number of salaries quoted 4163 5053 5897
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,550 £24,000 £22,500
90th Percentile £61,250 £62,500 £57,850
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

IT Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support Analyst in the East Midlands

IT Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the East Midlands.

Salary trend for IT Support Analyst in the East Midlands

IT Support Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing IT Support Analyst in the East Midlands over the 6 months to 19 November 2017.

Salary histogram for IT Support Analyst in the East Midlands

IT Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +37 18 £20,250 -36.72%
Derbyshire +3 8 £22,500 +7.14% 1
Leicestershire - 5 £25,000 - 1
Nottinghamshire +5 3 £22,500 -5.46%
Lincolnshire - 1 £20,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 19 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring IT Support Analyst in the job title.

1 32 (91.43%) Windows
2 25 (71.43%) Windows Server
3 24 (68.57%) Microsoft
4 19 (54.29%) Windows 7
5 15 (42.86%) Active Directory
6 13 (37.14%) Office 365
7 12 (34.29%) SQL
7 12 (34.29%) Computer Science
8 11 (31.43%) Windows Server 2008
8 11 (31.43%) Microsoft Office
9 10 (28.57%) ITIL
9 10 (28.57%) Microsoft Azure
9 10 (28.57%) Document Management
9 10 (28.57%) Software Testing
9 10 (28.57%) SQL Server
9 10 (28.57%) Degree
9 10 (28.57%) User Acceptance Testing
9 10 (28.57%) Windows 8
9 10 (28.57%) Computer Science Degree
10 8 (22.86%) VMware
11 7 (20.00%) VMware Infrastructure
12 6 (17.14%) Incident Management
12 6 (17.14%) Kaspersky
12 6 (17.14%) Unix
12 6 (17.14%) Linux
12 6 (17.14%) SharePoint
12 6 (17.14%) Data Centre
13 4 (11.43%) MS Exchange
13 4 (11.43%) Oracle
14 3 (8.57%) GAP Analysis

IT Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) SharePoint
2 4 (11.43%) MS Exchange
3 1 (2.86%) Exchange Server 2007
3 1 (2.86%) Exchange Server 2010
3 1 (2.86%) Exchange Server 2013
Applications
1 11 (31.43%) Microsoft Office
Cloud Services
1 13 (37.14%) Office 365
2 10 (28.57%) Microsoft Azure
Communications & Networking
1 3 (8.57%) LAN
2 1 (2.86%) DHCP
2 1 (2.86%) DNS
2 1 (2.86%) WAN
Database & Business Intelligence
1 10 (28.57%) SQL Server
2 2 (5.71%) Oracle Database
General
1 3 (8.57%) Finance
2 1 (2.86%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.71%) Middleware
1 2 (5.71%) Natural Language Processing
Miscellaneous
1 12 (34.29%) Computer Science
2 6 (17.14%) Data Centre
3 2 (5.71%) CCTV
4 1 (2.86%) Analytical Skills
4 1 (2.86%) Enterprise Storage
Operating Systems
1 32 (91.43%) Windows
2 25 (71.43%) Windows Server
3 19 (54.29%) Windows 7
4 11 (31.43%) Windows Server 2008
5 10 (28.57%) Windows 8
6 6 (17.14%) Linux
6 6 (17.14%) Unix
7 3 (8.57%) Windows 10
8 2 (5.71%) Windows Server 2012
9 1 (2.86%) Mac OS X
9 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 10 (28.57%) Document Management
1 10 (28.57%) ITIL
1 10 (28.57%) Software Testing
1 10 (28.57%) User Acceptance Testing
2 6 (17.14%) Incident Management
3 3 (8.57%) GAP Analysis
4 1 (2.86%) Service Management
Programming Languages
1 12 (34.29%) SQL
2 1 (2.86%) PowerShell
Qualifications
1 10 (28.57%) Computer Science Degree
1 10 (28.57%) Degree
System Software
1 15 (42.86%) Active Directory
2 7 (20.00%) VMware Infrastructure
3 3 (8.57%) Microsoft Virtual Server
3 3 (8.57%) Virtual Servers
4 1 (2.86%) VMware ESXi
Vendors
1 24 (68.57%) Microsoft
2 8 (22.86%) VMware
3 6 (17.14%) Kaspersky
4 4 (11.43%) Oracle
5 2 (5.71%) McAfee
6 1 (2.86%) ServiceNow