Period
to 20 August 2019

The median annual salary for an IT Support Analyst was £25,500 in advertised job vacancies in the East Midlands during the 6 months to 20 August 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England > East Midlands
6 months to
20 Aug 2019
Same period 2018 Same period 2017
Rank 168 175 188
Rank change year-on-year +7 +13 +39
Permanent jobs requiring an IT Support Analyst 33 58 40
As % of all permanent IT jobs advertised in the East Midlands 0.83% 1.19% 0.75%
As % of the Job Titles category 0.86% 1.22% 0.77%
Number of salaries quoted 33 46 28
East Midlands median annual salary £25,500 £25,000 £22,500
Median salary % change year-on-year +2.00% +11.11% -2.17%
10th Percentile £19,750 £19,063 £19,500
90th Percentile £35,800 £36,750 £31,000
England median annual salary £27,000 £26,000 £27,000
% change year-on-year +3.85% -3.70% +1.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 3,854 4,768 5,168
% of permanent IT jobs with a recognized job title 96.76% 97.53% 97.14%
Number of salaries quoted 3,127 3,946 4,252
East Midlands median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £25,000 £25,000 £24,000
90th Percentile £65,000 £65,000 £61,250
England median annual salary £51,500 £50,000 £47,500
% change year-on-year +3.00% +5.26% -

IT Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support Analyst in the East Midlands

IT Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the East Midlands.

Salary trend for IT Support Analyst in the East Midlands

IT Support Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing IT Support Analyst in the East Midlands over the 6 months to 20 August 2019.

Salary histogram for IT Support Analyst in the East Midlands

IT Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East Midlands region over the 6 months to 20 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +39 10 £25,500 -12.07% 1
Leicestershire -1 10 £30,250 -13.57% 4
Nottinghamshire -16 6 £20,000 -22.33% 1
Derbyshire -8 4 £29,750 +32.22% 2
Lincolnshire +9 3 £24,500 +20.99% 3
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 August 2019, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support Analyst in the job title.

1 29 (87.88%) Microsoft
2 21 (63.64%) Windows
3 20 (60.61%) Active Directory
4 14 (42.42%) Microsoft Office
5 13 (39.39%) Windows Server
6 12 (36.36%) Office 365
7 11 (33.33%) Apple
8 9 (27.27%) Smartphone
8 9 (27.27%) Problem Management
8 9 (27.27%) NAS
9 8 (24.24%) Problem-Solving
9 8 (24.24%) VMware
10 7 (21.21%) MS Exchange
10 7 (21.21%) ITIL
10 7 (21.21%) Windows 10
11 6 (18.18%) Analytical Skills
11 6 (18.18%) Windows 7
11 6 (18.18%) SLA
12 5 (15.15%) Hyper-V
12 5 (15.15%) Microsoft Azure
13 4 (12.12%) VMware Infrastructure
13 4 (12.12%) Manufacturing
13 4 (12.12%) McAfee
13 4 (12.12%) Wireless
13 4 (12.12%) Unix
13 4 (12.12%) ERP
14 3 (9.09%) Cisco
14 3 (9.09%) LAN
14 3 (9.09%) WAN
14 3 (9.09%) Firewall

IT Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.21%) MS Exchange
2 2 (6.06%) Exchange Server 2010
2 2 (6.06%) SharePoint
2 2 (6.06%) Skype for Business
3 1 (3.03%) Exchange Server 2013
Applications
1 14 (42.42%) Microsoft Office
Cloud Services
1 12 (36.36%) Office 365
2 5 (15.15%) Microsoft Azure
3 2 (6.06%) Amazon AWS
4 1 (3.03%) Amazon EC2
Communications & Networking
1 9 (27.27%) NAS
2 4 (12.12%) Wireless
3 3 (9.09%) Firewall
3 3 (9.09%) LAN
3 3 (9.09%) WAN
4 2 (6.06%) Skype
5 1 (3.03%) ADSL
5 1 (3.03%) Cisco IOS
5 1 (3.03%) DHCP
5 1 (3.03%) DNS
5 1 (3.03%) ISDN
5 1 (3.03%) TCP/IP
Database & Business Intelligence
1 2 (6.06%) SQL Server
2 1 (3.03%) Data Warehouse
General
1 4 (12.12%) Manufacturing
2 2 (6.06%) Public Sector
2 2 (6.06%) Retail
2 2 (6.06%) Telecoms
3 1 (3.03%) Dutch Language
3 1 (3.03%) French Language
3 1 (3.03%) German Language
3 1 (3.03%) Local Government
3 1 (3.03%) Portuguese Language
3 1 (3.03%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (6.06%) HTML
1 2 (6.06%) Velocity
Miscellaneous
1 9 (27.27%) Smartphone
2 6 (18.18%) Analytical Skills
3 2 (6.06%) iPhone
3 2 (6.06%) NHS
Operating Systems
1 21 (63.64%) Windows
2 13 (39.39%) Windows Server
3 7 (21.21%) Windows 10
4 6 (18.18%) Windows 7
5 4 (12.12%) Unix
6 3 (9.09%) Windows Server 2012
7 2 (6.06%) Linux
7 2 (6.06%) Windows 8
7 2 (6.06%) Windows Server 2008
8 1 (3.03%) Windows XP
Processes & Methodologies
1 9 (27.27%) Problem Management
2 8 (24.24%) Problem-Solving
3 7 (21.21%) ITIL
4 4 (12.12%) ERP
5 3 (9.09%) Line Management
5 3 (9.09%) Ticket Management
6 2 (6.06%) Coaching
6 2 (6.06%) Configuration Management
6 2 (6.06%) Task Automation
6 2 (6.06%) Time Management
7 1 (3.03%) Business Intelligence
7 1 (3.03%) Change Control
7 1 (3.03%) ITIL V3
7 1 (3.03%) Logistics
7 1 (3.03%) Mentoring
7 1 (3.03%) Project Management
Programming Languages
1 2 (6.06%) Java
1 2 (6.06%) SQL
2 1 (3.03%) PowerShell
Qualifications
1 2 (6.06%) ITIL Certification
2 1 (3.03%) CCNA
2 1 (3.03%) Cisco Certification
2 1 (3.03%) MCP
2 1 (3.03%) MCSA
2 1 (3.03%) MCSE
2 1 (3.03%) Microsoft Certification
2 1 (3.03%) MOS
Quality Assurance & Compliance
1 6 (18.18%) SLA
2 1 (3.03%) ISO/IEC 27001
2 1 (3.03%) PMO
System Software
1 20 (60.61%) Active Directory
2 5 (15.15%) Hyper-V
3 4 (12.12%) VMware Infrastructure
4 1 (3.03%) XenApp
Systems Management
1 2 (6.06%) SCCM
2 1 (3.03%) SCOM
Vendors
1 29 (87.88%) Microsoft
2 11 (33.33%) Apple
3 8 (24.24%) VMware
4 4 (12.12%) McAfee
5 3 (9.09%) Cisco
6 2 (6.06%) HP
7 1 (3.03%) Citrix
7 1 (3.03%) ConnectWise
7 1 (3.03%) Oracle
7 1 (3.03%) WatchGuard