The median annual salary for an IT Support was £27,250 in advertised job vacancies in England during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK / England
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 207 212 225
Rank change year-on-year +5 +13  
Permanent jobs requiring an IT Support 1387 1482 1537
As % of all permanent IT jobs advertised in England 1.66% 1.60% 1.48%
As % of the Job Titles category 1.72% 1.66% 1.53%
Number of salaries quoted 1260 1345 1334
Median salary £27,250 £27,500 £26,000
Median salary % change year-on-year -0.90% +5.76%  
90% offered a salary of more than £20,000 £20,000 £19,500
10% offered a salary of more than £40,000 £42,500 £40,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80408 89199 100476
As % of all permanent IT job vacancies advertised in England 95.99% 96.55% 96.64%
Number of salaries quoted 66182 76019 83708
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured IT Support in the job title.

Job vacancy trend for IT Support in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in England.

Salary trend for IT Support in England

IT Support
Salary Histogram in England

The salary distribution of IT jobs citing IT Support in England over the 3 months to 23 June 2017.

Salary histogram for IT Support in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 461 £31,500 +5.00% 60
South East +34 355 £25,750 -6.36% 54
Yorkshire +8 137 £26,000 +5.05% 18
East of England +43 134 £26,500 - 21
West Midlands -4 106 £23,500 -7.84% 21
South West -14 79 £24,500 +2.08% 17
North West -55 79 £23,000 -13.20% 22
East Midlands -22 41 £24,000 -4.00% 8
North East +11 1 £20,910 +2.00% 3
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 23 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support in the job title.

1 1885 (73.15%) Windows
2 1414 (54.87%) Active Directory
3 1267 (49.17%) Microsoft
4 874 (33.92%) Windows Server
5 769 (29.84%) Microsoft Office
6 649 (25.18%) MS Exchange
7 641 (24.87%) Windows 7
8 620 (24.06%) VMware
9 589 (22.86%) Office 365
10 506 (19.64%) Windows Server 2008
11 478 (18.55%) ITIL
12 465 (18.04%) Windows Server 2012
13 417 (16.18%) Windows 10
14 395 (15.33%) SQL
15 394 (15.29%) Firewall
16 382 (14.82%) VMware Infrastructure
17 361 (14.01%) DNS
18 334 (12.96%) Hyper-V
19 317 (12.30%) DHCP
20 313 (12.15%) Citrix
21 294 (11.41%) LAN
22 289 (11.21%) TCP/IP
23 284 (11.02%) Cisco
24 280 (10.87%) Finance
25 262 (10.17%) Degree
26 260 (10.09%) SQL Server
27 259 (10.05%) Microsoft Certification
28 252 (9.78%) WAN
29 251 (9.74%) Windows 8
30 222 (8.61%) Exchange Server 2010

IT Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 649 (25.18%) MS Exchange
2 222 (8.61%) Exchange Server 2010
3 176 (6.83%) SharePoint
4 115 (4.46%) Exchange Server 2013
5 108 (4.19%) IIS
6 97 (3.76%) Exchange Server 2007
7 73 (2.83%) Skype for Business
8 36 (1.40%) Exchange Server 2003
9 25 (0.97%) Blackberry Enterprise Server
10 15 (0.58%) WordPress
11 11 (0.43%) Apache
12 9 (0.35%) CMS
13 8 (0.31%) Confluence
14 5 (0.19%) IBM Notes
14 5 (0.19%) SAS
15 4 (0.16%) JBoss
15 4 (0.16%) Tomcat
15 4 (0.16%) WebSphere
16 3 (0.12%) SharePoint 2013
17 2 (0.078%) Elasticsearch
Applications
1 769 (29.84%) Microsoft Office
2 128 (4.97%) Microsoft Excel
3 60 (2.33%) Microsoft PowerPoint
4 13 (0.50%) Photoshop
5 11 (0.43%) Adobe Creative Suite
6 10 (0.39%) MS Visio
7 9 (0.35%) Acrobat
8 8 (0.31%) Microsoft Project
9 6 (0.23%) Adobe Captivate
10 4 (0.16%) Adobe Illustrator
11 3 (0.12%) Adobe Premiere
11 3 (0.12%) Inkscape
11 3 (0.12%) Spreadsheet
12 2 (0.078%) AutoCAD
12 2 (0.078%) Autodesk Flame
12 2 (0.078%) SOLIDWORKS
13 1 (0.039%) Revit
Business Applications
1 20 (0.78%) ION MarketView
2 15 (0.58%) Dynamics CRM
3 11 (0.43%) Dynamics AX
4 9 (0.35%) Visualfiles
5 8 (0.31%) Dynamics NAV
6 4 (0.16%) JDE OneWorld
6 4 (0.16%) Remedy ITSM
6 4 (0.16%) Sage X3
6 4 (0.16%) SAP Business One
6 4 (0.16%) Unit4 Business World
6 4 (0.16%) WebTrends
7 3 (0.12%) NetSuite
7 3 (0.12%) SAP CRM
8 2 (0.078%) Dynamics GP
8 2 (0.078%) Epicor Vantage
8 2 (0.078%) Sage 1000
9 1 (0.039%) Cerner Millennium
9 1 (0.039%) Line 500
9 1 (0.039%) Magento
9 1 (0.039%) Sage 200
Cloud Services
1 589 (22.86%) Office 365
2 144 (5.59%) Microsoft Azure
3 56 (2.17%) Amazon AWS
4 54 (2.10%) SaaS
5 24 (0.93%) G Suite
6 14 (0.54%) Cloud Computing
7 9 (0.35%) Adobe Creative Cloud
7 9 (0.35%) IaaS
8 8 (0.31%) Mimecast
9 7 (0.27%) Azure Active Directory
9 7 (0.27%) Dropbox
10 6 (0.23%) Google Cloud Platform
10 6 (0.23%) PaaS
11 5 (0.19%) Google Analytics
12 4 (0.16%) Google Drive
13 3 (0.12%) OneDrive
14 1 (0.039%) Amazon EC2
14 1 (0.039%) FinancialForce.com
14 1 (0.039%) GitHub
14 1 (0.039%) Yammer
Communications & Networking
1 394 (15.29%) Firewall
2 361 (14.01%) DNS
3 317 (12.30%) DHCP
4 294 (11.41%) LAN
5 289 (11.21%) TCP/IP
6 252 (9.78%) WAN
7 193 (7.49%) VPN
8 124 (4.81%) Internet
9 107 (4.15%) VoIP
10 103 (4.00%) SAN
11 89 (3.45%) Wireless
12 86 (3.34%) Wi-Fi
13 72 (2.79%) VLAN
14 57 (2.21%) Skype
15 46 (1.79%) MPLS
16 45 (1.75%) Remote Desktop
17 29 (1.13%) WLAN
18 23 (0.89%) Network Security
19 22 (0.85%) IP Telephony
20 21 (0.81%) NAS
Database & Business Intelligence
1 260 (10.09%) SQL Server
2 32 (1.24%) SQL Server 2008
3 29 (1.13%) Oracle Database
4 21 (0.81%) MySQL
5 20 (0.78%) SQL Server 2012
6 18 (0.70%) Crystal Reports
7 17 (0.66%) SQL Server Integration Services
8 15 (0.58%) Relational Database
9 11 (0.43%) MongoDB
9 11 (0.43%) Oracle Database 11g
10 9 (0.35%) SQL Server Analysis Services
11 8 (0.31%) Microsoft Analysis Services
11 8 (0.31%) SQL Server 2005
11 8 (0.31%) SQL Server Reporting Services
12 7 (0.27%) MS Access
12 7 (0.27%) SQL Server 2014
13 6 (0.23%) Data Warehouse
13 6 (0.23%) SQL Server 2000
14 5 (0.19%) Data Mining
14 5 (0.19%) RDBMS
Development Applications
1 29 (1.13%) JIRA
2 8 (0.31%) Jenkins
3 6 (0.23%) Git (software)
3 6 (0.23%) MSI
4 5 (0.19%) Atlassian Bamboo
4 5 (0.19%) GoCD
4 5 (0.19%) Visual Studio
5 2 (0.078%) Firebug
5 2 (0.078%) Vagrant
6 1 (0.039%) Ant
6 1 (0.039%) Bitbucket
6 1 (0.039%) Eclipse
6 1 (0.039%) JUnit
6 1 (0.039%) Oracle APEX
6 1 (0.039%) Team Foundation Server
6 1 (0.039%) Toad
General
1 280 (10.87%) Finance
2 105 (4.07%) Retail
3 94 (3.65%) Telecoms
4 82 (3.18%) Legal
5 73 (2.83%) Banking
6 72 (2.79%) Law
7 66 (2.56%) Manufacturing
8 62 (2.41%) Marketing
9 40 (1.55%) Games
10 34 (1.32%) Advertising
10 34 (1.32%) Front Office
11 28 (1.09%) Investment Banking
12 26 (1.01%) Retail Banking
13 23 (0.89%) French Language
14 22 (0.85%) Spanish Language
15 17 (0.66%) German Language
16 12 (0.47%) Dutch Language
17 10 (0.39%) Back Office
17 10 (0.39%) Italian Language
17 10 (0.39%) Polish Language
Libraries, Frameworks & Software Standards
1 47 (1.82%) .NET
2 43 (1.67%) HTML
3 29 (1.13%) CSS
4 27 (1.05%) ASP.NET
5 21 (0.81%) Web Services
6 14 (0.54%) XML
7 13 (0.50%) AngularJS
8 7 (0.27%) EDI
8 7 (0.27%) LAMP
9 5 (0.19%) COM
10 4 (0.16%) CGI
10 4 (0.16%) FFmpeg
11 3 (0.12%) HTML5
11 3 (0.12%) J2EE
11 3 (0.12%) JSON
11 3 (0.12%) Software Packaging
11 3 (0.12%) WAP
12 2 (0.078%) JSP
12 2 (0.078%) XML Messaging
12 2 (0.078%) XSLT
Miscellaneous
1 162 (6.29%) Driving Licence
2 142 (5.51%) Analytical Skills
3 76 (2.95%) Computer Science
4 68 (2.64%) iPad
5 65 (2.52%) Blackberry
6 63 (2.44%) iPhone
7 57 (2.21%) Data Centre
8 48 (1.86%) Video Conferencing
9 45 (1.75%) Management Information System
10 42 (1.63%) Smartphone
11 35 (1.36%) Clustering
12 34 (1.32%) Fat Client
12 34 (1.32%) Thin Client
13 29 (1.13%) Hedge funds
14 25 (0.97%) EPoS
15 22 (0.85%) Client/Server
16 20 (0.78%) Foreign Exchange (FX)
17 17 (0.66%) Enterprise Software
18 15 (0.58%) Fintech
19 12 (0.47%) Greenfield Project
Operating Systems
1 1885 (73.15%) Windows
2 874 (33.92%) Windows Server
3 641 (24.87%) Windows 7
4 506 (19.64%) Windows Server 2008
5 465 (18.04%) Windows Server 2012
6 417 (16.18%) Windows 10
7 251 (9.74%) Windows 8
8 199 (7.72%) Linux
9 171 (6.64%) Windows XP
10 169 (6.56%) Windows Server 2003
11 95 (3.69%) Android
12 93 (3.61%) Unix
13 87 (3.38%) Mac OS X
14 72 (2.79%) Apple iOS
15 38 (1.47%) Mac OS
16 34 (1.32%) Windows Vista
17 17 (0.66%) Red Hat Enterprise Linux
18 13 (0.50%) Solaris
19 11 (0.43%) Ubuntu
20 10 (0.39%) CentOS
Processes & Methodologies
1 478 (18.55%) ITIL
2 125 (4.85%) Service Delivery
3 89 (3.45%) Time Management
4 80 (3.10%) Incident Management
4 80 (3.10%) Service Management
5 74 (2.87%) CRM
6 73 (2.83%) Project Management
7 72 (2.79%) ERP
8 70 (2.72%) Mentoring
9 69 (2.68%) Asset Management
10 56 (2.17%) Change Management
11 46 (1.79%) Disaster Recovery
12 45 (1.75%) Change Control
13 44 (1.71%) Continuous Improvement
14 39 (1.51%) Migration
15 36 (1.40%) Problem Management
16 35 (1.36%) DevOps
16 35 (1.36%) Knowledge Management
17 33 (1.28%) Analytics
17 33 (1.28%) Kalman Filter
Programming Languages
1 395 (15.33%) SQL
2 104 (4.04%) PowerShell
3 69 (2.68%) C#
4 63 (2.44%) JavaScript
5 47 (1.82%) PHP
6 38 (1.47%) Java
7 28 (1.09%) VBA
8 24 (0.93%) C
9 23 (0.89%) VB
10 22 (0.85%) VBScript
11 20 (0.78%) Bash Shell
12 19 (0.74%) Python
13 12 (0.47%) Perl
14 11 (0.43%) C++
15 9 (0.35%) PL/SQL
16 8 (0.31%) T-SQL
17 6 (0.23%) Shell Script
18 3 (0.12%) Jython
19 2 (0.078%) Delphi
19 2 (0.078%) Go
Qualifications
1 262 (10.17%) Degree
2 259 (10.05%) Microsoft Certification
3 158 (6.13%) MCSE
4 147 (5.70%) Cisco Certification
5 138 (5.36%) MCP
6 127 (4.93%) CCNA
7 94 (3.65%) MCSA
8 81 (3.14%) Security Cleared
9 72 (2.79%) A+ Certification
10 55 (2.13%) ITIL Certification
10 55 (2.13%) SC Cleared
11 30 (1.16%) MCTS
12 29 (1.13%) Computer Science Degree
13 24 (0.93%) MCITP
14 19 (0.74%) Network+ Certification
15 17 (0.66%) VMware Certified Professional (VCP)
16 16 (0.62%) CCNP
17 15 (0.58%) CTC Cleared
17 15 (0.58%) DBS Check
18 10 (0.39%) HND
Quality Assurance & Compliance
1 206 (7.99%) SLA
2 20 (0.78%) ISO/IEC 27001
2 20 (0.78%) QA
3 9 (0.35%) PMO
4 7 (0.27%) BS25999
4 7 (0.27%) ISO/IEC 20000
5 5 (0.19%) ISO 9001
5 5 (0.19%) PCI DSS
6 4 (0.16%) COBIT
6 4 (0.16%) ISO 14001
7 1 (0.039%) GDPR
System Software
1 1414 (54.87%) Active Directory
2 382 (14.82%) VMware Infrastructure
3 334 (12.96%) Hyper-V
4 93 (3.61%) XenApp
5 75 (2.91%) vSphere
6 48 (1.86%) VMware ESXi
7 36 (1.40%) XenDesktop
8 27 (1.05%) Virtual Machines
9 24 (0.93%) Terminal Services
10 20 (0.78%) Virtual Servers
11 14 (0.54%) Microsoft Virtual Server
12 12 (0.47%) Terminal Server
13 11 (0.43%) XenServer
14 10 (0.39%) VirtualBox
15 9 (0.35%) VMware Workstation
16 7 (0.27%) Firmware
17 4 (0.16%) Virtual Desktop
17 4 (0.16%) VMware Server
18 3 (0.12%) Citrix Presentation Server
18 3 (0.12%) Docker
Systems Management
1 166 (6.44%) SCCM
2 55 (2.13%) Backup Exec
3 50 (1.94%) WSUS
4 17 (0.66%) SCOM
5 13 (0.50%) AirWatch
5 13 (0.50%) vCenter Server
6 12 (0.47%) FortiGate
6 12 (0.47%) Norton AntiVirus
7 11 (0.43%) Cisco CUCM
8 7 (0.27%) Jamf Pro
8 7 (0.27%) Puppet
8 7 (0.27%) Systems Management Server (SMS)
9 6 (0.23%) Ansible
9 6 (0.23%) NetBackup
10 5 (0.19%) Cisco UCCX
10 5 (0.19%) Opscode Chef
10 5 (0.19%) XenMobile
11 4 (0.16%) Microsoft Data Protection Manager
11 4 (0.16%) Nagios
11 4 (0.16%) SCVMM
Vendors
1 1267 (49.17%) Microsoft
2 620 (24.06%) VMware
3 313 (12.15%) Citrix
4 284 (11.02%) Cisco
5 139 (5.39%) Apple
6 103 (4.00%) HP
7 69 (2.68%) Oracle
8 64 (2.48%) Veeam
9 61 (2.37%) Google
10 60 (2.33%) Dell
11 45 (1.75%) Symantec
12 38 (1.47%) Adobe
12 38 (1.47%) Intel
13 37 (1.44%) Avaya
14 33 (1.28%) Sophos
15 25 (0.97%) Meraki
15 25 (0.97%) SAP
16 24 (0.93%) Bomgar
17 23 (0.89%) Bloomberg
17 23 (0.89%) IBM
Coventry, West Midlands (County)
Oscar
Salary: £19000 - £24000 per annum
Posted: 22 hours ago
Guildford, Surrey
Ashdown IT
Salary: £28000 - £31000 per annum + on call
Posted: 12 hours ago
Leeds, West Yorkshire
CV Screen Ltd
Salary: £22k - 24k per year + Pension
Posted: 19 hours ago
Aylesbury, Buckinghamshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: 12 hours ago
City, London
Millshill Recruitment Ltd
Salary: £23000 - £25000 per annum
Posted: 21 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 14 hours ago
Hampshire
Oscar
Salary: £27000 - £232000 per annum + benefits
Posted: 14 hours ago
Cheadle, Cheshire
Cloudscope
Salary: £17k - 20k per year
Posted: 16 hours ago
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: benefiits + training+ progression
Posted: 14 hours ago
Cheltenham, Gloucestershire
First Solution
Posted: 14 hours ago
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: 14 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £20,000 per annum
Posted: 20 hours ago
Gloucestershire
onezeero.
Salary: £20000 - £25000 per annum
Posted: 14 hours ago
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 11 hours ago
Aylesbury, Buckinghamshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: 12 hours ago
Central London / West End
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000.00 per annum + Benefits
Posted: 18 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £28000. per annum + Benefits
Posted: Yesterday
Bristol, Avon
Bluetownonline
Salary: Competitive
Posted: 16 hours ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: 13 hours ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: Yesterday
Basildon, Essex
Ashdown IT
Salary: £30000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: Yesterday
City, London
Ashdown IT
Salary: £23000 per annum
Posted: 13 hours ago
Bournemouth, Dorset
Bluetownonline
Salary: £18000 - £20000 per annum + Bonus + Benefits
Posted: 14 hours ago
Horsham, West Sussex
Computer People
Salary: £19000.00 - £21000.00 per annum
Posted: 16 hours ago
Burgess Hill, West Sussex
ARC IT Recruitment Ltd
Salary: to 35k plus benefits
Posted: 15 hours ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: Yesterday
London
Bluetownonline
Salary: £34000 per annum
Posted: 16 hours ago
London
Reed Technology
Salary: £28000 - £30000 per annum
Posted: 16 hours ago
Sittingbourne, Kent
Bluetownonline
Salary: £22000 per annum
Posted: 16 hours ago