IT Support Jobs in England

IT Support
UK > England

The median IT Support salary in England is £31,500 per year, according to job vacancies posted during the 6 months leading to 22 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Jun 2025
Same period 2024 Same period 2023
Rank 99 68 146
Rank change year-on-year -31 +78 +159
Permanent jobs requiring an IT Support 1,482 3,173 1,916
As % of all permanent jobs advertised in England 2.99% 3.26% 2.37%
As % of the Job Titles category 3.30% 3.44% 2.60%
Number of salaries quoted 1,318 2,670 1,194
10th Percentile £22,148 £20,500 £23,000
25th Percentile £26,000 £24,250 £26,250
Median annual salary (50th Percentile) £31,500 £28,500 £31,500
Median % change year-on-year +10.53% -9.52% +8.62%
75th Percentile £38,750 £34,750 £37,500
90th Percentile £48,750 £42,500 £45,000
UK median annual salary £31,000 £28,500 £31,340
% change year-on-year +8.77% -9.06% +8.07%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,877 92,138 73,651
% of permanent jobs with a recognized job title 90.46% 94.66% 91.13%
Number of salaries quoted 24,107 67,170 48,771
10th Percentile £28,000 £28,500 £32,500
25th Percentile £39,500 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,249
Median % change year-on-year +4.76% -12.86% +0.42%
75th Percentile £74,007 £70,000 £81,250
90th Percentile £96,250 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support in England.

Salary trend for IT Support in England

IT Support
Salary Histogram in England

Salary distribution for jobs citing IT Support in England over the 6 months to 22 June 2025.

Salary histogram for IT Support in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 6 months to 22 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -58 328 £30,000 +9.09% 208
Midlands -9 324 £28,000 +5.66% 139
South East -33 300 £30,000 +1.69% 152
London +44 275 £40,000 +14.29% 372
West Midlands -2 182 £29,250 +4.46% 77
Yorkshire -12 159 £29,750 +10.19% 77
North West -73 148 £29,500 +7.27% 113
East Midlands -15 142 £27,500 +5.77% 62
South West -5 127 £32,500 +16.07% 91
East of England -44 127 £32,517 +18.24% 48
North East -11 21 £32,500 - 22
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 22 June 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support in the job title.

1 829 (55.94%) Windows
2 815 (54.99%) Microsoft
3 729 (49.19%) Microsoft 365
4 697 (47.03%) Social Skills
5 556 (37.52%) Active Directory
6 493 (33.27%) Problem-Solving
7 403 (27.19%) Azure
8 396 (26.72%) Customer Service
9 259 (17.48%) Windows Server
10 257 (17.34%) Microsoft Office
11 225 (15.18%) ITIL
12 223 (15.05%) Windows 10
13 215 (14.51%) Cybersecurity
14 213 (14.37%) Driving Licence
15 196 (13.23%) Degree
15 196 (13.23%) Firewall
16 183 (12.35%) Microsoft Intune
17 181 (12.21%) Microsoft Exchange
18 174 (11.74%) SharePoint
19 162 (10.93%) Entra ID
20 158 (10.66%) LAN
20 158 (10.66%) DNS
21 141 (9.51%) WAN
21 141 (9.51%) ITSM
22 140 (9.45%) SQL
23 139 (9.38%) Law
24 135 (9.11%) Analytical Skills
25 127 (8.57%) VMware
26 124 (8.37%) Cisco
27 118 (7.96%) DHCP

IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 181 (12.21%) Microsoft Exchange
2 174 (11.74%) SharePoint
3 49 (3.31%) Confluence
4 20 (1.35%) IIS
5 9 (0.61%) Tomcat
5 9 (0.61%) WordPress
6 6 (0.40%) Apache
7 4 (0.27%) IBM Domino
8 1 (0.067%) Alfresco
8 1 (0.067%) Documentum
8 1 (0.067%) Exchange Server 2013
Applications
1 257 (17.34%) Microsoft Office
2 65 (4.39%) Microsoft Excel
3 28 (1.89%) Microsoft PowerPoint
4 10 (0.67%) Chatbot
5 5 (0.34%) MS Visio
6 4 (0.27%) Spreadsheet
7 3 (0.20%) Adobe Creative Suite
Business Applications
1 14 (0.94%) NetSuite
2 10 (0.67%) Dynamics NAV
3 6 (0.40%) SAP ERP
4 4 (0.27%) Dynamics CRM
4 4 (0.27%) Dynamics GP
4 4 (0.27%) Sage 1000
5 3 (0.20%) Sage 50
6 2 (0.13%) Carpe Diem
7 1 (0.067%) Remedy ITSM
7 1 (0.067%) Temenos T24
Cloud Services
1 729 (49.19%) Microsoft 365
2 403 (27.19%) Azure
3 162 (10.93%) Entra ID
4 63 (4.25%) AWS
5 53 (3.58%) SaaS
6 46 (3.10%) OneDrive
7 29 (1.96%) Cloud Computing
7 29 (1.96%) Power Platform
8 25 (1.69%) Power Automate
9 18 (1.21%) Microsoft Copilot
10 15 (1.01%) Google Workspace
11 13 (0.88%) Mimecast
11 13 (0.88%) PowerApps
12 10 (0.67%) PaaS
13 9 (0.61%) Dynamics 365
14 7 (0.47%) GCP
15 6 (0.40%) Google Docs
15 6 (0.40%) Nutanix
15 6 (0.40%) Slack
16 5 (0.34%) Salesforce Service Cloud
Communications & Networking
1 196 (13.23%) Firewall
2 158 (10.66%) DNS
2 158 (10.66%) LAN
3 141 (9.51%) WAN
4 118 (7.96%) DHCP
5 105 (7.09%) VoIP
6 97 (6.55%) VPN
7 86 (5.80%) TCP/IP
8 78 (5.26%) VLAN
9 65 (4.39%) Wi-Fi
10 36 (2.43%) Cisco IOS
11 35 (2.36%) Wireless
12 34 (2.29%) Network Security
12 34 (2.29%) SAN
13 28 (1.89%) Internet
14 23 (1.55%) ADSL
15 19 (1.28%) NAS
16 14 (0.94%) SSL
17 12 (0.81%) 3G
17 12 (0.81%) 4G
Database & Business Intelligence
1 95 (6.41%) SQL Server
2 17 (1.15%) Power BI
3 15 (1.01%) Amazon RDS
4 9 (0.61%) PostgreSQL
5 8 (0.54%) SQL Server Integration Services
5 8 (0.54%) SQL Server Reporting Services
6 7 (0.47%) MySQL
7 4 (0.27%) FileMaker
8 3 (0.20%) MS Access
9 1 (0.067%) Power Query
9 1 (0.067%) Tableau
Development Applications
1 55 (3.71%) JIRA
2 5 (0.34%) Git
3 1 (0.067%) Visual Studio
General
1 697 (47.03%) Social Skills
2 139 (9.38%) Law
3 135 (9.11%) Analytical Skills
4 85 (5.74%) Telecoms
5 80 (5.40%) Finance
6 79 (5.33%) Retail
7 76 (5.13%) Organisational Skills
8 74 (4.99%) Manufacturing
9 73 (4.93%) Legal
10 33 (2.23%) Pharmaceutical
11 30 (2.02%) Public Sector
12 27 (1.82%) Marketing
13 26 (1.75%) Inclusion and Diversity
14 21 (1.42%) Automotive
14 21 (1.42%) Electronics
15 19 (1.28%) Advertising
16 10 (0.67%) Presentation Skills
17 9 (0.61%) Czech Language
18 8 (0.54%) Documentation Skills
19 7 (0.47%) Banking
Libraries, Frameworks & Software Standards
1 16 (1.08%) 802.1X
1 16 (1.08%) CSS
1 16 (1.08%) HTML
2 9 (0.61%) .NET
2 9 (0.61%) JSON
2 9 (0.61%) LDAP
2 9 (0.61%) REST
2 9 (0.61%) SOAP
2 9 (0.61%) XML
3 5 (0.34%) EDI
4 4 (0.27%) ASP.NET
5 2 (0.13%) FIX Protocol
6 1 (0.067%) ModSecurity
6 1 (0.067%) WSH
6 1 (0.067%) X-Windows
Miscellaneous
1 213 (14.37%) Driving Licence
2 80 (5.40%) Self-Motivation
3 61 (4.12%) EPoS
4 53 (3.58%) Onboarding
5 38 (2.56%) CCTV
6 36 (2.43%) Video Conferencing
7 19 (1.28%) iPhone
8 18 (1.21%) Client/Server
8 18 (1.21%) Mobile App
9 16 (1.08%) Management Information System
10 14 (0.94%) FMCG
11 13 (0.88%) Data Centre
11 13 (0.88%) iPad
12 12 (0.81%) NHS
12 12 (0.81%) Social Media
13 10 (0.67%) Clustering
13 10 (0.67%) Enterprise Software
14 8 (0.54%) Blackberry
15 7 (0.47%) Smartphone
16 6 (0.40%) Life Science
Operating Systems
1 829 (55.94%) Windows
2 259 (17.48%) Windows Server
3 223 (15.05%) Windows 10
4 89 (6.01%) Linux
5 79 (5.33%) Mac OS
6 78 (5.26%) Android
7 50 (3.37%) Apple iOS
8 32 (2.16%) Windows Server 2016
9 31 (2.09%) Windows Server 2019
10 26 (1.75%) Mac OS X
11 22 (1.48%) Windows 7
12 19 (1.28%) Unix
13 14 (0.94%) Windows Server 2012
14 6 (0.40%) Red Hat Enterprise Linux
Processes & Methodologies
1 493 (33.27%) Problem-Solving
2 396 (26.72%) Customer Service
3 225 (15.18%) ITIL
4 215 (14.51%) Cybersecurity
5 141 (9.51%) ITSM
6 108 (7.29%) Service Delivery
7 90 (6.07%) Mentoring
8 88 (5.94%) Incident Management
9 80 (5.40%) CRM
10 73 (4.93%) Continuous Improvement
11 70 (4.72%) Service Management
12 67 (4.52%) Mobile Device Management
13 59 (3.98%) Root Cause Analysis
14 58 (3.91%) Project Management
15 55 (3.71%) Mathematics
16 53 (3.58%) ERP
16 53 (3.58%) Migration
17 52 (3.51%) Computer Science
18 51 (3.44%) Agile
19 50 (3.37%) Time Management
Programming Languages
1 140 (9.45%) SQL
2 114 (7.69%) PowerShell
3 33 (2.23%) JavaScript
4 19 (1.28%) Python
4 19 (1.28%) VBA
5 12 (0.81%) C#
5 12 (0.81%) PHP
6 10 (0.67%) Java
7 8 (0.54%) T-SQL
7 8 (0.54%) VB.NET
8 5 (0.34%) VB
9 1 (0.067%) C
9 1 (0.067%) C++
9 1 (0.067%) VBScript
Qualifications
1 196 (13.23%) Degree
2 102 (6.88%) Microsoft Certification
3 67 (4.52%) A+ Certification
4 43 (2.90%) Network+ Certification
5 41 (2.77%) Cisco Certification
6 36 (2.43%) DBS Check
7 34 (2.29%) CCNA
8 30 (2.02%) Security Cleared
9 26 (1.75%) MCP
10 20 (1.35%) CISSP
10 20 (1.35%) MCSA
11 19 (1.28%) MCITP
11 19 (1.28%) MCSE
11 19 (1.28%) PMI Certification
11 19 (1.28%) PMP
12 16 (1.08%) CCNP
12 16 (1.08%) Computer Science Degree
12 16 (1.08%) SC Cleared
13 14 (0.94%) HND
14 13 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 104 (7.02%) SLA
2 60 (4.05%) GDPR
3 39 (2.63%) Cyber Essentials
4 27 (1.82%) ISO/IEC 27001
5 26 (1.75%) Cyber Essentials PLUS
6 19 (1.28%) QA
7 4 (0.27%) Accessibility
7 4 (0.27%) PCI DSS
8 2 (0.13%) ISO 9001
System Software
1 556 (37.52%) Active Directory
2 86 (5.80%) VMware Infrastructure
3 58 (3.91%) Hyper-V
4 18 (1.21%) Virtual Desktop
5 11 (0.74%) Virtual Servers
6 9 (0.61%) VMware ESXi
7 7 (0.47%) vSphere
8 5 (0.34%) Firmware
8 5 (0.34%) Microsoft Virtual Server
9 2 (0.13%) Virtual Machines
10 1 (0.067%) Xen
10 1 (0.067%) XenApp
Systems Management
1 183 (12.35%) Microsoft Intune
2 39 (2.63%) SCCM
3 19 (1.28%) Jamf Pro
4 16 (1.08%) Single Sign-On
5 9 (0.61%) Autotask
6 6 (0.40%) AirWatch
6 6 (0.40%) Ansible
7 5 (0.34%) SmoothWall
7 5 (0.34%) Terraform
7 5 (0.34%) WSUS
8 4 (0.27%) FortiGate
9 2 (0.13%) Active Directory Federation Services
9 2 (0.13%) Backup Exec
10 1 (0.067%) Kubernetes
10 1 (0.067%) Plesk
10 1 (0.067%) vCenter Server
Vendors
1 815 (54.99%) Microsoft
2 127 (8.57%) VMware
3 124 (8.37%) Cisco
4 59 (3.98%) Apple
5 42 (2.83%) Meraki
5 42 (2.83%) Veeam
6 41 (2.77%) SAP
7 34 (2.29%) Google
8 33 (2.23%) Citrix
8 33 (2.23%) ServiceNow
9 23 (1.55%) Sage
10 22 (1.48%) Sophos
11 21 (1.42%) Salesforce
12 20 (1.35%) HP
13 19 (1.28%) Aruba
13 19 (1.28%) Fortinet
14 18 (1.21%) Zoho
15 13 (0.88%) Oracle
16 12 (0.81%) iManage
16 12 (0.81%) MobileIron