IT Support Jobs in England

IT Support
UK > England

The median IT Support salary in England is £31,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 77 78 151
Rank change year-on-year +1 +73 +115
Permanent jobs requiring an IT Support 1,562 2,820 2,221
As % of all permanent jobs advertised in England 3.39% 3.31% 2.40%
As % of the Job Titles category 3.76% 3.50% 2.62%
Number of salaries quoted 1,059 2,444 1,287
10th Percentile £21,500 £22,000 £22,500
25th Percentile £26,000 £25,000 £26,125
Median annual salary (50th Percentile) £31,500 £29,000 £31,000
Median % change year-on-year +8.62% -6.45% +6.90%
75th Percentile £38,750 £35,000 £37,500
90th Percentile £49,500 £43,750 £47,500
UK median annual salary £31,500 £29,000 £30,500
% change year-on-year +8.62% -4.92% +5.17%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 41,506 80,486 84,681
% of permanent jobs with a recognized job title 90.13% 94.46% 91.53%
Number of salaries quoted 24,507 60,251 53,657
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,500 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,773 £60,567
Median % change year-on-year +6.93% -11.22% +0.95%
75th Percentile £75,000 £72,000 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £57,500 £52,777 £60,000
% change year-on-year +8.95% -12.04% -

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support in England.

Salary trend for IT Support in England

IT Support
Salary Histogram in England

Salary distribution for jobs citing IT Support in England over the 6 months to 1 May 2025.

Salary histogram for IT Support in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +30 494 £28,500 +7.55% 79
North of England -16 360 £30,000 +7.14% 87
West Midlands +40 319 £30,000 +9.09% 31
South East -37 259 £29,500 -1.67% 107
London -10 256 £40,000 +14.29% 112
Yorkshire +23 230 £29,500 +5.36% 43
East Midlands +13 175 £28,000 +7.69% 46
East of England -38 117 £32,500 +18.18% 41
North West -61 113 £30,000 +7.14% 36
South West -27 76 £32,500 +16.07% 41
North East +8 17 £27,500 -15.38% 10
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support in the job title.

1 1,027 (65.75%) Windows
2 774 (49.55%) Social Skills
3 765 (48.98%) Microsoft
4 704 (45.07%) Problem-Solving
5 624 (39.95%) Microsoft 365
6 500 (32.01%) Active Directory
7 344 (22.02%) Customer Service
8 340 (21.77%) Azure
9 316 (20.23%) ITIL
10 294 (18.82%) Degree
11 286 (18.31%) AWS
12 247 (15.81%) Mathematics
13 246 (15.75%) Driving Licence
14 218 (13.96%) Enterprise Software
15 216 (13.83%) Presentation Skills
16 212 (13.57%) Line Management
17 211 (13.51%) Windows Server
18 210 (13.44%) Windows 10
19 204 (13.06%) Cisco
20 203 (13.00%) Microsoft Office
21 188 (12.04%) Linux
22 177 (11.33%) SharePoint
23 176 (11.27%) Microsoft Certification
23 176 (11.27%) Cybersecurity
24 172 (11.01%) Microsoft Exchange
25 152 (9.73%) Mentoring
26 149 (9.54%) ITSM
27 145 (9.28%) Microsoft Intune
28 141 (9.03%) Firewall
29 139 (8.90%) Computer Science

IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 177 (11.33%) SharePoint
2 172 (11.01%) Microsoft Exchange
3 50 (3.20%) Confluence
4 16 (1.02%) IIS
5 9 (0.58%) WordPress
6 7 (0.45%) Apache
7 5 (0.32%) Tomcat
8 4 (0.26%) IBM Domino
9 2 (0.13%) Exchange Server 2013
10 1 (0.064%) Alfresco
10 1 (0.064%) CMS
10 1 (0.064%) Documentum
10 1 (0.064%) Exchange Server 2003
10 1 (0.064%) Exchange Server 2007
10 1 (0.064%) Exchange Server 2010
10 1 (0.064%) nginx
Applications
1 203 (13.00%) Microsoft Office
2 45 (2.88%) Microsoft Excel
3 25 (1.60%) Microsoft PowerPoint
4 6 (0.38%) MS Visio
5 5 (0.32%) Spreadsheet
6 4 (0.26%) Chatbot
7 2 (0.13%) Adobe Creative Suite
Business Applications
1 11 (0.70%) NetSuite
2 9 (0.58%) Sage 50
3 6 (0.38%) Dynamics NAV
3 6 (0.38%) Sage 200
4 5 (0.32%) SAP ERP
5 4 (0.26%) Dynamics CRM
5 4 (0.26%) Dynamics GP
6 3 (0.19%) Remedy ITSM
7 2 (0.13%) Carpe Diem
8 1 (0.064%) Dynamics AX
8 1 (0.064%) Eikon
8 1 (0.064%) Temenos T24
Cloud Services
1 624 (39.95%) Microsoft 365
2 340 (21.77%) Azure
3 286 (18.31%) AWS
4 133 (8.51%) Entra ID
5 59 (3.78%) SaaS
6 53 (3.39%) OneDrive
7 25 (1.60%) Power Platform
8 18 (1.15%) Cloud Computing
9 17 (1.09%) Mimecast
9 17 (1.09%) Power Automate
10 16 (1.02%) Google Workspace
11 15 (0.96%) Microsoft Copilot
12 12 (0.77%) Dynamics 365
12 12 (0.77%) GCP
13 11 (0.70%) PowerApps
14 6 (0.38%) Google Docs
15 5 (0.32%) PaaS
15 5 (0.32%) Salesforce Service Cloud
15 5 (0.32%) Slack
15 5 (0.32%) WhatsApp
Communications & Networking
1 141 (9.03%) Firewall
2 137 (8.77%) DNS
3 130 (8.32%) LAN
4 125 (8.00%) Internet
5 123 (7.87%) WAN
6 118 (7.55%) Network Security
7 102 (6.53%) VoIP
8 99 (6.34%) DHCP
9 95 (6.08%) WLAN
10 91 (5.83%) VPN
11 72 (4.61%) TCP/IP
12 56 (3.59%) Wi-Fi
13 55 (3.52%) VLAN
14 40 (2.56%) Cisco IOS
15 28 (1.79%) Wireless
16 26 (1.66%) SAN
17 22 (1.41%) ADSL
18 18 (1.15%) NAS
19 14 (0.90%) Remote Desktop
20 12 (0.77%) PBX
Database & Business Intelligence
1 53 (3.39%) SQL Server
2 18 (1.15%) Amazon RDS
3 12 (0.77%) Power BI
4 8 (0.51%) MySQL
5 5 (0.32%) SQL Server Reporting Services
6 4 (0.26%) FileMaker
6 4 (0.26%) PostgreSQL
6 4 (0.26%) SQL Server Integration Services
7 3 (0.19%) MS Access
8 1 (0.064%) Electronic Patient Records
8 1 (0.064%) Power Query
8 1 (0.064%) Tableau
Development Applications
1 55 (3.52%) JIRA
2 5 (0.32%) Git
3 1 (0.064%) Visual Studio
General
1 774 (49.55%) Social Skills
2 216 (13.83%) Presentation Skills
3 131 (8.39%) Law
4 113 (7.23%) Analytical Skills
5 85 (5.44%) Finance
6 77 (4.93%) Legal
7 73 (4.67%) Retail
8 69 (4.42%) Organisational Skills
9 68 (4.35%) Telecoms
10 45 (2.88%) Manufacturing
11 21 (1.34%) Inclusion and Diversity
12 19 (1.22%) Public Sector
13 18 (1.15%) Marketing
14 16 (1.02%) Automotive
15 15 (0.96%) Pharmaceutical
16 12 (0.77%) Electronics
17 9 (0.58%) Advertising
18 4 (0.26%) Banking
18 4 (0.26%) Czech Language
18 4 (0.26%) Multimedia
Libraries, Frameworks & Software Standards
1 14 (0.90%) 802.1X
2 10 (0.64%) CSS
2 10 (0.64%) HTML
3 6 (0.38%) EDI
4 4 (0.26%) JSON
4 4 (0.26%) LDAP
4 4 (0.26%) REST
4 4 (0.26%) SOAP
4 4 (0.26%) XML
5 2 (0.13%) .NET
5 2 (0.13%) LAMP
6 1 (0.064%) FIX Protocol
6 1 (0.064%) Software Packaging
6 1 (0.064%) Windows Identity Foundation
6 1 (0.064%) WSH
6 1 (0.064%) X-Windows
Miscellaneous
1 246 (15.75%) Driving Licence
2 218 (13.96%) Enterprise Software
3 65 (4.16%) Self-Motivation
4 54 (3.46%) Onboarding
5 41 (2.62%) CCTV
6 36 (2.30%) Video Conferencing
7 29 (1.86%) EPoS
8 19 (1.22%) Mobile App
9 17 (1.09%) iPhone
10 12 (0.77%) FMCG
11 11 (0.70%) Client/Server
11 11 (0.70%) Management Information System
12 10 (0.64%) Social Media
13 8 (0.51%) Data Centre
14 7 (0.45%) Hedge funds
15 6 (0.38%) Clustering
15 6 (0.38%) Digital Signage
15 6 (0.38%) iPad
16 4 (0.26%) Anti-Spyware
16 4 (0.26%) Podcast
Operating Systems
1 1,027 (65.75%) Windows
2 211 (13.51%) Windows Server
3 210 (13.44%) Windows 10
4 188 (12.04%) Linux
5 75 (4.80%) Android
6 67 (4.29%) Mac OS
7 40 (2.56%) Apple iOS
8 26 (1.66%) Windows Server 2016
8 26 (1.66%) Windows Server 2019
9 24 (1.54%) Mac OS X
10 22 (1.41%) Windows 7
11 14 (0.90%) Windows Server 2012
12 10 (0.64%) Unix
13 8 (0.51%) Red Hat Enterprise Linux
14 1 (0.064%) OpenBSD
14 1 (0.064%) Ubuntu
14 1 (0.064%) Windows 8
14 1 (0.064%) Windows Mobile
14 1 (0.064%) Windows Vista
14 1 (0.064%) Windows XP
Processes & Methodologies
1 704 (45.07%) Problem-Solving
2 344 (22.02%) Customer Service
3 316 (20.23%) ITIL
4 247 (15.81%) Mathematics
5 212 (13.57%) Line Management
6 176 (11.27%) Cybersecurity
7 152 (9.73%) Mentoring
8 149 (9.54%) ITSM
9 139 (8.90%) Computer Science
10 125 (8.00%) Asset Management
11 112 (7.17%) Network Management
12 105 (6.72%) IT Asset Management
13 81 (5.19%) Incident Management
14 80 (5.12%) Service Delivery
15 63 (4.03%) CRM
16 56 (3.59%) Mobile Device Management
17 54 (3.46%) Service Management
18 52 (3.33%) Continuous Improvement
18 52 (3.33%) Migration
18 52 (3.33%) Root Cause Analysis
Programming Languages
1 118 (7.55%) SQL
2 105 (6.72%) PowerShell
3 24 (1.54%) Python
4 16 (1.02%) JavaScript
5 14 (0.90%) PHP
6 5 (0.32%) Java
7 4 (0.26%) C#
7 4 (0.26%) T-SQL
7 4 (0.26%) VBA
8 2 (0.13%) Bash
8 2 (0.13%) C-shell
8 2 (0.13%) Korn
8 2 (0.13%) Shell Script
8 2 (0.13%) VB
9 1 (0.064%) C
9 1 (0.064%) C++
9 1 (0.064%) VBScript
Qualifications
1 294 (18.82%) Degree
2 176 (11.27%) Microsoft Certification
3 136 (8.71%) Cisco Certification
4 129 (8.26%) CCNA
5 115 (7.36%) MCP
6 108 (6.91%) CCNP
7 107 (6.85%) Computer Science Degree
8 106 (6.79%) MCSE
9 95 (6.08%) LPIC
10 68 (4.35%) A+ Certification
11 47 (3.01%) Network+ Certification
12 35 (2.24%) DBS Check
13 23 (1.47%) Security Cleared
14 17 (1.09%) MCSA
15 14 (0.90%) MCITP
16 12 (0.77%) Azure Certification
16 12 (0.77%) DV Cleared
16 12 (0.77%) ITIL Foundation Certificate
17 10 (0.64%) ITIL Certification
17 10 (0.64%) PMP
Quality Assurance & Compliance
1 98 (6.27%) SLA
2 37 (2.37%) GDPR
3 25 (1.60%) Cyber Essentials
4 18 (1.15%) ISO/IEC 27001
5 13 (0.83%) Cyber Essentials PLUS
6 10 (0.64%) QA
7 4 (0.26%) Accessibility
7 4 (0.26%) ISO 9001
7 4 (0.26%) PCI DSS
8 1 (0.064%) ISO 14001
8 1 (0.064%) Sarbanes-Oxley
System Software
1 500 (32.01%) Active Directory
2 61 (3.91%) VMware Infrastructure
3 44 (2.82%) Hyper-V
4 21 (1.34%) Virtual Desktop
5 10 (0.64%) Firmware
5 10 (0.64%) VMware ESXi
6 7 (0.45%) Virtual Servers
7 6 (0.38%) Microsoft Virtual Server
8 1 (0.064%) BitLocker
8 1 (0.064%) Docker
8 1 (0.064%) Virtual Machines
Systems Management
1 145 (9.28%) Microsoft Intune
2 37 (2.37%) SCCM
3 16 (1.02%) Jamf Pro
4 14 (0.90%) WSUS
5 11 (0.70%) Single Sign-On
6 6 (0.38%) Ansible
7 5 (0.32%) AirWatch
7 5 (0.32%) SmoothWall
8 4 (0.26%) Terraform
9 3 (0.19%) Autotask
9 3 (0.19%) Backup Exec
9 3 (0.19%) FortiGate
10 2 (0.13%) Active Directory Federation Services
10 2 (0.13%) Kubernetes
11 1 (0.064%) PaperCut
11 1 (0.064%) Symantec Endpoint Protection
11 1 (0.064%) vCenter Server
Vendors
1 765 (48.98%) Microsoft
2 204 (13.06%) Cisco
3 89 (5.70%) VMware
4 48 (3.07%) ServiceNow
5 43 (2.75%) Apple
6 42 (2.69%) Meraki
7 35 (2.24%) Google
8 30 (1.92%) SAP
9 26 (1.66%) Citrix
10 25 (1.60%) Veeam
11 23 (1.47%) Sage
12 17 (1.09%) Sophos
13 16 (1.02%) Salesforce
13 16 (1.02%) Zoho
14 15 (0.96%) HP
14 15 (0.96%) iManage
15 14 (0.90%) Fortinet
16 10 (0.64%) Aruba
16 10 (0.64%) Oracle
17 9 (0.58%) Adobe