The median annual salary for a IT Support was £26,000 in advertised job vacancies in England during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Support
UK / England
Rank 224 227 199
Rank change year-on-year +3 -28  
Permanent jobs requiring an IT Support 1190 1457 1601
As % of all permanent IT jobs advertised in England 1.51% 1.52% 1.63%
As % of the Job Titles category 1.57% 1.57% 1.68%
Number of salaries quoted 1117 1313 1411
Median salary £26,000 £27,000 £26,000
Median salary % change year-on-year -3.70% +3.84%  
90% offered a salary of more than £20,000 £19,925 £20,000
10% offered a salary of more than £39,000 £42,500 £40,000
UK excluding London median salary £25,000 £25,000 £25,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 75739 92695 95199
As % of all permanent IT job vacancies advertised in England 96.28% 96.42% 96.67%
Number of salaries quoted 63358 78403 78502
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year +3.33% -  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured IT Support in the job title.

Job vacancy trend for IT Support in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in England.

Salary trend for IT Support in England

IT Support
Salary Histogram in England

The salary distribution of IT jobs citing IT Support in England over the 3 months to 23 March 2017.

Salary histogram for IT Support in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 358 £30,000 -4.76% 37
South East +26 332 £25,500 -1.92% 55
East of England +34 108 £25,250 -4.71% 16
South West -11 92 £25,000 -3.84% 13
North West -57 91 £25,000 +6.38% 23
Yorkshire +21 80 £24,000 +9.09% 17
East Midlands +36 69 £22,500 -6.25% 8
West Midlands +10 56 £24,500 +4.25% 17
North East 0 4 £21,455 -4.64% 4
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support in the job title.

1 1948 (74.07%) Windows
2 1447 (55.02%) Active Directory
3 1271 (48.33%) Microsoft
4 908 (34.52%) Windows Server
5 768 (29.20%) MS Office
6 731 (27.79%) Windows 7
7 697 (26.50%) MS Excel
8 633 (24.07%) VMware
9 630 (23.95%) MS Exchange
10 559 (21.25%) Windows Server 2008
11 533 (20.27%) Office 365
12 506 (19.24%) ITIL
13 495 (18.82%) Windows Server 2012
14 439 (16.69%) Windows 10
15 374 (14.22%) Firewall
16 355 (13.50%) SQL
17 352 (13.38%) VMware Infrastructure
18 339 (12.89%) Citrix
19 326 (12.40%) Windows 8
20 318 (12.09%) Hyper-V
21 307 (11.67%) TCP/IP
22 302 (11.48%) LAN
23 298 (11.33%) DNS
24 292 (11.10%) Cisco
25 285 (10.84%) SQL Server
26 277 (10.53%) Finance
27 269 (10.23%) WAN
28 259 (9.85%) DHCP
29 247 (9.39%) Microsoft Certification
30 239 (9.09%) Degree

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 630 (23.95%) MS Exchange
2 208 (7.91%) Exchange Server 2010
3 191 (7.26%) SharePoint
4 162 (6.16%) Exchange Server 2013
5 119 (4.52%) IIS
6 101 (3.84%) Skype for Business
7 91 (3.46%) Exchange Server 2007
8 49 (1.86%) Exchange Server 2003
9 19 (0.72%) Blackberry Enterprise Server
10 14 (0.53%) Apache
11 12 (0.46%) CMS
11 12 (0.46%) SharePoint 2013
12 10 (0.38%) IBM Notes
13 9 (0.34%) WebSphere
14 8 (0.30%) Elasticsearch
15 7 (0.27%) Office Communications Server
16 5 (0.19%) SAS
16 5 (0.19%) WordPress
17 4 (0.15%) JBoss
17 4 (0.15%) Tomcat
Applications
1 768 (29.20%) MS Office
2 697 (26.50%) MS Excel
3 55 (2.09%) MS PowerPoint
4 20 (0.76%) Adobe Creative Suite
5 17 (0.65%) MS Visio
6 13 (0.49%) MS Project
7 7 (0.27%) Acrobat
7 7 (0.27%) Photoshop
8 4 (0.15%) Adobe Captivate
9 2 (0.076%) AutoCAD
9 2 (0.076%) InfoPath
10 1 (0.038%) Revit
10 1 (0.038%) SOLIDWORKS
10 1 (0.038%) Spreadsheet
Business Applications
1 22 (0.84%) Dynamics CRM
2 9 (0.34%) Visualfiles
3 8 (0.30%) Dynamics NAV
4 6 (0.23%) Dynamics AX
4 6 (0.23%) NetSuite
5 5 (0.19%) Eikon
5 5 (0.19%) Sage X3
6 4 (0.15%) JDE OneWorld
6 4 (0.15%) Line 50
6 4 (0.15%) SAP Business One
6 4 (0.15%) SAP Oil and Gas
7 3 (0.11%) BusinessWorks
7 3 (0.11%) Dynamics GP
7 3 (0.11%) SAP ERP
7 3 (0.11%) TIBCO BusinessEvents
7 3 (0.11%) WebTrends
8 2 (0.076%) Magento
8 2 (0.076%) Sage 200
8 2 (0.076%) SAP CRM
8 2 (0.076%) Unit4 Business World
Cloud Services
1 533 (20.27%) Office 365
2 115 (4.37%) Microsoft Azure
3 63 (2.40%) Amazon AWS
4 54 (2.05%) SaaS
5 23 (0.87%) G Suite
6 21 (0.80%) Cloud Computing
7 11 (0.42%) Adobe Creative Cloud
8 10 (0.38%) Mimecast
8 10 (0.38%) OneDrive
9 9 (0.34%) Dropbox
10 8 (0.30%) IaaS
11 6 (0.23%) Google Cloud Platform
12 4 (0.15%) Basecamp
12 4 (0.15%) Google Analytics
12 4 (0.15%) Yammer
13 2 (0.076%) Azure Active Directory
14 1 (0.038%) FinancialForce.com
14 1 (0.038%) GitHub
14 1 (0.038%) Google Drive
14 1 (0.038%) Slack
Communications & Networking
1 374 (14.22%) Firewall
2 307 (11.67%) TCP/IP
3 302 (11.48%) LAN
4 298 (11.33%) DNS
5 269 (10.23%) WAN
6 259 (9.85%) DHCP
7 175 (6.65%) VPN
8 149 (5.67%) SAN
9 142 (5.40%) VoIP
10 118 (4.49%) Internet
11 105 (3.99%) Wi-Fi
12 103 (3.92%) Wireless
13 73 (2.78%) VLAN
14 66 (2.51%) Remote Desktop
15 62 (2.36%) Skype
16 39 (1.48%) Cisco IOS
17 34 (1.29%) WLAN
18 32 (1.22%) Cisco ASA
19 31 (1.18%) IP Telephony
20 29 (1.10%) ADSL
Database & Business Intelligence
1 285 (10.84%) SQL Server
2 54 (2.05%) SQL Server 2008
3 33 (1.25%) SQL Server 2012
4 25 (0.95%) Oracle Database
4 25 (0.95%) SQL Server 2005
5 20 (0.76%) Crystal Reports
5 20 (0.76%) MySQL
5 20 (0.76%) SQL Server Integration Services
6 19 (0.72%) SQL Server Reporting Services
7 18 (0.68%) Relational Database
8 16 (0.61%) SQL Server Analysis Services
9 15 (0.57%) Oracle Database 11g
10 13 (0.49%) SQL Server 2014
11 9 (0.34%) MS Access
12 8 (0.30%) Microsoft Analysis Services
12 8 (0.30%) SQL Server 2000
13 7 (0.27%) GIS
14 6 (0.23%) Data Mining
14 6 (0.23%) Data Warehouse
14 6 (0.23%) RDBMS
Development Applications
1 21 (0.80%) JIRA
2 19 (0.72%) Visual Studio
3 8 (0.30%) Jenkins
4 7 (0.27%) MSI
5 5 (0.19%) Git (software)
6 4 (0.15%) Bugzilla
7 2 (0.076%) Bitbucket
7 2 (0.076%) Eclipse
7 2 (0.076%) Firebug
7 2 (0.076%) FrontPage
8 1 (0.038%) Ant
8 1 (0.038%) Atlassian Bamboo
8 1 (0.038%) GoCD
8 1 (0.038%) MSTest
8 1 (0.038%) Oracle APEX
8 1 (0.038%) SQL Server Management Studio (SSMS)
8 1 (0.038%) Team Foundation Server
8 1 (0.038%) Toad
General
1 277 (10.53%) Finance
2 117 (4.45%) Telecoms
3 106 (4.03%) Legal
4 95 (3.61%) Retail
5 78 (2.97%) Law
6 76 (2.89%) Manufacturing
7 65 (2.47%) Banking
7 65 (2.47%) Marketing
8 32 (1.22%) Games
9 31 (1.18%) Advertising
10 27 (1.03%) German Language
11 20 (0.76%) French Language
12 18 (0.68%) Spanish Language
13 17 (0.65%) Back Office
14 13 (0.49%) Pharmaceutical
15 11 (0.42%) Front Office
16 10 (0.38%) Electronics
16 10 (0.38%) Italian Language
16 10 (0.38%) Polish Language
17 9 (0.34%) Financial Institution
Libraries, Frameworks & Software Standards
1 45 (1.71%) HTML
2 41 (1.56%) .NET
3 39 (1.48%) Web Services
4 26 (0.99%) CSS
5 20 (0.76%) ASP.NET
6 19 (0.72%) XML
7 17 (0.65%) EDI
8 8 (0.30%) LAMP
8 8 (0.30%) Software Packaging
9 6 (0.23%) JSP
10 4 (0.15%) FFmpeg
10 4 (0.15%) IBM Integration Bus
10 4 (0.15%) LINQ
11 3 (0.11%) COM
11 3 (0.11%) HTML5
11 3 (0.11%) JMS
11 3 (0.11%) Mason
11 3 (0.11%) Regular Expression
11 3 (0.11%) WebSphere MQ
11 3 (0.11%) XMPP
Miscellaneous
1 164 (6.24%) Driving Licence
2 149 (5.67%) Analytical Skills
3 75 (2.85%) Blackberry
4 70 (2.66%) iPhone
5 68 (2.59%) Computer Science
5 68 (2.59%) iPad
6 60 (2.28%) Fat Client
6 60 (2.28%) Thin Client
7 55 (2.09%) Data Centre
7 55 (2.09%) Management Information System
8 47 (1.79%) Video Conferencing
9 43 (1.63%) Smartphone
10 34 (1.29%) Clustering
11 31 (1.18%) EPoS
12 25 (0.95%) Hedge funds
13 20 (0.76%) Enterprise Software
14 14 (0.53%) Client/Server
15 11 (0.42%) Mobile Computing
16 10 (0.38%) CCTV
16 10 (0.38%) Cyberthreat
Operating Systems
1 1948 (74.07%) Windows
2 908 (34.52%) Windows Server
3 731 (27.79%) Windows 7
4 559 (21.25%) Windows Server 2008
5 495 (18.82%) Windows Server 2012
6 439 (16.69%) Windows 10
7 326 (12.40%) Windows 8
8 208 (7.91%) Linux
9 182 (6.92%) Windows Server 2003
10 161 (6.12%) Windows XP
11 103 (3.92%) Mac OS X
12 96 (3.65%) Android
13 87 (3.31%) Unix
14 84 (3.19%) Apple iOS
15 32 (1.22%) Windows Vista
16 30 (1.14%) Mac OS
17 17 (0.65%) Ubuntu
18 16 (0.61%) Windows 2000 Server
19 15 (0.57%) Red Hat Enterprise Linux
20 13 (0.49%) Solaris
Processes & Methodologies
1 506 (19.24%) ITIL
2 118 (4.49%) Service Delivery
3 95 (3.61%) Service Management
4 93 (3.54%) Time Management
5 83 (3.16%) Project Management
6 82 (3.12%) Incident Management
7 73 (2.78%) CRM
8 68 (2.59%) Change Management
9 67 (2.55%) ERP
10 65 (2.47%) Disaster Recovery
11 48 (1.83%) Problem Management
12 47 (1.79%) Continuous Improvement
13 46 (1.75%) Change Control
14 41 (1.56%) Analytics
14 41 (1.56%) Mentoring
15 39 (1.48%) Workflow
16 38 (1.44%) Asset Management
17 36 (1.37%) ITSM
18 34 (1.29%) Migration
18 34 (1.29%) Stakeholder Management
Programming Languages
1 355 (13.50%) SQL
2 87 (3.31%) PowerShell
3 44 (1.67%) Java
4 43 (1.63%) PHP
5 40 (1.52%) JavaScript
6 38 (1.44%) C#
7 33 (1.25%) VB
8 24 (0.91%) VBA
8 24 (0.91%) VBScript
9 22 (0.84%) C
10 19 (0.72%) Perl
11 16 (0.61%) Python
12 9 (0.34%) Shell Script
13 7 (0.27%) T-SQL
14 6 (0.23%) Bash Shell
14 6 (0.23%) C++
15 4 (0.15%) PL/SQL
15 4 (0.15%) VB.NET
16 3 (0.11%) Jython
16 3 (0.11%) RPG
Qualifications
1 247 (9.39%) Microsoft Certification
2 239 (9.09%) Degree
3 147 (5.59%) MCSE
4 132 (5.02%) MCP
5 99 (3.76%) Cisco Certification
6 92 (3.50%) CCNA
7 90 (3.42%) MCSA
8 59 (2.24%) Security Cleared
9 53 (2.02%) ITIL Certification
10 48 (1.83%) A+ Certification
11 45 (1.71%) SC Cleared
12 39 (1.48%) VMware Certified Professional (VCP)
13 37 (1.41%) MCITP
14 25 (0.95%) MCTS
15 19 (0.72%) DBS Check
16 17 (0.65%) CCNP
17 16 (0.61%) Network+ Certification
18 10 (0.38%) CISSP
18 10 (0.38%) PhD
19 9 (0.34%) MOS
Quality Assurance & Compliance
1 218 (8.29%) SLA
2 19 (0.72%) ISO/IEC 27001
3 15 (0.57%) QA
4 13 (0.49%) PMO
5 9 (0.34%) PCI DSS
6 6 (0.23%) ISO 9001
7 5 (0.19%) COBIT
8 3 (0.11%) BS25999
8 3 (0.11%) Dodd-Frank
9 2 (0.076%) HL7
9 2 (0.076%) ISO 14001
10 1 (0.038%) ISO/IEC 20000
10 1 (0.038%) ISO22301
10 1 (0.038%) SSAE 16
System Software
1 1447 (55.02%) Active Directory
2 352 (13.38%) VMware Infrastructure
3 318 (12.09%) Hyper-V
4 103 (3.92%) XenApp
5 54 (2.05%) vSphere
6 38 (1.44%) XenDesktop
7 33 (1.25%) VMware ESXi
8 27 (1.03%) VMware ESX
9 21 (0.80%) Virtual Servers
10 19 (0.72%) Terminal Services
11 17 (0.65%) Virtual Machines
11 17 (0.65%) XenServer
12 7 (0.27%) VMware Workstation
13 6 (0.23%) Citrix Presentation Server
13 6 (0.23%) Samba
13 6 (0.23%) Virtual Desktop
14 5 (0.19%) Terminal Server
14 5 (0.19%) VMware Server
15 4 (0.15%) Microsoft App-V
16 3 (0.11%) Firmware
Systems Management
1 150 (5.70%) SCCM
2 51 (1.94%) Backup Exec
3 37 (1.41%) WSUS
4 25 (0.95%) SCOM
5 12 (0.46%) XenMobile
6 11 (0.42%) AirWatch
7 9 (0.34%) Jamf Pro
7 9 (0.34%) McAfee ePO
8 8 (0.30%) FortiGate
8 8 (0.30%) Nagios
8 8 (0.30%) Norton AntiVirus
9 7 (0.27%) Cisco CUCM
9 7 (0.27%) NetBackup
9 7 (0.27%) PaperCut
10 6 (0.23%) Grafana
10 6 (0.23%) Graphite
10 6 (0.23%) Systems Management Server (SMS)
11 5 (0.19%) HP SIM
12 4 (0.15%) HockeyApp
13 3 (0.11%) Failover Clustering
Vendors
1 1271 (48.33%) Microsoft
2 633 (24.07%) VMware
3 339 (12.89%) Citrix
4 292 (11.10%) Cisco
5 147 (5.59%) Apple
6 117 (4.45%) HP
7 92 (3.50%) Dell
8 67 (2.55%) Oracle
9 52 (1.98%) Intel
10 50 (1.90%) Google
11 44 (1.67%) Adobe
12 43 (1.63%) Symantec
13 41 (1.56%) Veeam
14 40 (1.52%) Avaya
15 36 (1.37%) Bloomberg
15 36 (1.37%) Sophos
16 31 (1.18%) Bomgar
17 29 (1.10%) IBM
18 28 (1.06%) SAP
19 26 (0.99%) Mitel
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 3 hours ago
Maidstone, Kent
Ashdown IT
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: 8 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: Benefits
Posted: 5 hours ago
Sheffield, South Yorkshire
Douglas-Scott
Salary: £25000 - £30000 per annum + Good Package
Posted: 2 hours ago
South East London
RM plc
Salary: £24000 - £28000 per annum + Bonus & Benefits
Posted: 1 hour ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 3 hours ago
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £41000.00 - £46000.00 per annum
Posted: 2 hours ago
Brighton, East Sussex
St Giles International
Salary: £25,000 per annum
Posted: Yesterday
City, London
blu digital
Salary: Salary Negotiable + Benefits
Posted: 5 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 per annum + Benefits and Training
Posted: 1 hour ago
Marlow, Buckinghamshire
Oscar
Salary: £28000 - £35000 per annum + benefits
Posted: 5 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum + excellent benefits
Posted: 23 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £33000 per annum + benefiits+ training+ progression
Posted: 21 hours ago
City, London
Senitor Associates
Salary: £20000 - £25000 per annum + on call / Bonus / Training!
Posted: Yesterday
Hitchin, Hertfordshire
Jagger Talent
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Nottinghamshire
Ashdown IT
Salary: £21000 per annum
Posted: 2 days ago
Richmond, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: Yesterday
Winchester, Hampshire
Inbox Insight Ltd
Salary: From £18,000 to £25,000 per annum
Posted: 23 hours ago
Portsmouth, Hampshire
Rullion
Salary: £23000 - £28000 per annum
Posted: Yesterday
York, North Yorkshire
Webrecruit
Salary: From £18,000 to £19,000 per annum Plus Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Broster Buchanan
Salary: £25000 - £30000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Mortimer Spinks
Posted: 22 hours ago
London
Ashdown IT
Salary: £28000 - £30000 per annum + Additional benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Itecco
Salary: £23000 - £28000 per annum + Bonus + MORE
Posted: 22 hours ago
Waltham Cross, Hertfordshire
Latcom Ltd
Salary: From £20,000 to £20,000 per annum + On-call Allowance + Good Benefits
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £24000 per annum + training & benefits
Posted: 2 days ago
London
Artemis Recruitment Ltd
Salary: Up to £25,000 per annum + Benefits
Posted: Yesterday
Wirral, Merseyside
Greywood Associates Limited
Salary: £24000 - £26000 per annum + bens
Posted: Yesterday
Bath, Avon
JM
Posted: 22 hours ago
York, North Yorkshire
Webrecruit
Salary: From £18,000 to £20,000 per annum Plus Benefits
Posted: 23 hours ago