Period
to 19 November 2017

The median annual salary for a Service Manager was £47,500 in advertised job vacancies in the East Midlands during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > East Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 168 196 189
Rank change year-on-year +28 -7 +4
Permanent jobs requiring a Service Manager 58 63 87
As % of all permanent IT jobs advertised in the East Midlands 1.13% 0.96% 1.17%
As % of the Job Titles category 1.16% 0.99% 1.20%
Number of salaries quoted 50 50 76
East Midlands median annual salary £47,500 £42,750 £45,000
Median salary % change year-on-year +11.11% -5.00% -2.70%
10th Percentile £30,575 £31,000 £30,000
90th Percentile £60,125 £63,000 £68,125
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5000 6389 7271
% of permanent IT jobs with a recognized job title 97.31% 97.72% 97.49%
Number of salaries quoted 4163 5053 5897
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,550 £24,000 £22,500
90th Percentile £61,250 £62,500 £57,850
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Service Manager
Job Vacancy Trend in the East Midlands

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Manager in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the East Midlands.

Salary trend for Service Manager in the East Midlands

Service Manager
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Manager in the East Midlands over the 6 months to 19 November 2017.

Salary histogram for Service Manager in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +19 21 £46,250 -7.50% 1
Northamptonshire +9 16 £52,500 -2.33% 1
Leicestershire +37 9 £37,500 -10.71% 2
Derbyshire -3 8 £55,000 +65.41%
Lincolnshire +18 4 £31,500 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 19 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Manager in the job title.

1 50 (86.21%) ITIL
2 38 (65.52%) Service Delivery
3 18 (31.03%) Service Management
4 16 (27.59%) SLA
5 15 (25.86%) Service Delivery Management
6 13 (22.41%) Problem Management
7 12 (20.69%) Microsoft
7 12 (20.69%) ITIL Certification
7 12 (20.69%) Change Management
7 12 (20.69%) ITSM
8 10 (17.24%) VMware
9 9 (15.52%) ITIL V3
10 8 (13.79%) Performance Management
10 8 (13.79%) Escalation Management
10 8 (13.79%) Windows
10 8 (13.79%) Finance
11 7 (12.07%) Stakeholder Management
12 6 (10.34%) Incident Management
12 6 (10.34%) Project Management
12 6 (10.34%) Active Directory
12 6 (10.34%) Skype
12 6 (10.34%) VMware Infrastructure
12 6 (10.34%) Office 365
12 6 (10.34%) Service Desk Management
12 6 (10.34%) Line Management
12 6 (10.34%) Analytical Skills
13 5 (8.62%) Citrix
13 5 (8.62%) PRINCE2
14 4 (6.90%) Oracle
14 4 (6.90%) IIS

Service Manager Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.90%) IIS
2 3 (5.17%) Exchange Server 2013
2 3 (5.17%) Skype for Business
3 2 (3.45%) MS Exchange
Applications
1 3 (5.17%) Microsoft Office
2 2 (3.45%) AutoCAD
2 2 (3.45%) Microsoft Excel
2 2 (3.45%) Microsoft PowerPoint
Business Applications
1 2 (3.45%) Oracle EBS
Cloud Services
1 6 (10.34%) Office 365
2 4 (6.90%) IaaS
2 4 (6.90%) Microsoft Azure
2 4 (6.90%) PaaS
2 4 (6.90%) SaaS
3 3 (5.17%) Amazon AWS
Communications & Networking
1 6 (10.34%) Skype
2 3 (5.17%) SAN
3 2 (3.45%) LAN
3 2 (3.45%) WAN
General
1 8 (13.79%) Finance
2 4 (6.90%) Retail
3 1 (1.72%) Advertising
Miscellaneous
1 6 (10.34%) Analytical Skills
2 2 (3.45%) Replication
3 1 (1.72%) Data Centre
3 1 (1.72%) Enterprise Software
Operating Systems
1 8 (13.79%) Windows
2 3 (5.17%) Windows 7
2 3 (5.17%) Windows Server
2 3 (5.17%) Windows Server 2008
2 3 (5.17%) Windows Server 2012
Processes & Methodologies
1 50 (86.21%) ITIL
2 38 (65.52%) Service Delivery
3 18 (31.03%) Service Management
4 15 (25.86%) Service Delivery Management
5 13 (22.41%) Problem Management
6 12 (20.69%) Change Management
6 12 (20.69%) ITSM
7 9 (15.52%) ITIL V3
8 8 (13.79%) Escalation Management
8 8 (13.79%) Performance Management
9 7 (12.07%) Stakeholder Management
10 6 (10.34%) Incident Management
10 6 (10.34%) Line Management
10 6 (10.34%) Project Management
10 6 (10.34%) Service Desk Management
11 5 (8.62%) PRINCE2
12 4 (6.90%) Agile Software Development
12 4 (6.90%) CRM
12 4 (6.90%) Programme Management
12 4 (6.90%) Statistics
Programming Languages
1 2 (3.45%) SQL
Qualifications
1 12 (20.69%) ITIL Certification
2 3 (5.17%) Degree
Quality Assurance & Compliance
1 16 (27.59%) SLA
2 2 (3.45%) ISO 9001
2 2 (3.45%) ISO/IEC 20000
System Software
1 6 (10.34%) Active Directory
1 6 (10.34%) VMware Infrastructure
2 3 (5.17%) Hyper-V
2 3 (5.17%) VMware ESXi
3 2 (3.45%) XenApp
Vendors
1 12 (20.69%) Microsoft
2 10 (17.24%) VMware
3 5 (8.62%) Citrix
4 4 (6.90%) Oracle
5 2 (3.45%) Capita
5 2 (3.45%) Salesforce.com