Period
to 21 June 2018

The median annual salary for a Service Manager was £50,000 in advertised job vacancies in the East Midlands during the 6 months to 21 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > East Midlands
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 182 170 190
Rank change year-on-year -12 +20 -54
Permanent jobs requiring a Service Manager 47 63 59
As % of all permanent IT jobs advertised in the East Midlands 0.91% 1.13% 0.92%
As % of the Job Titles category 0.93% 1.17% 0.94%
Number of salaries quoted 47 50 40
East Midlands median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - -5.26%
10th Percentile £36,250 £30,750 £32,100
90th Percentile £80,000 £68,750 £62,500
England median annual salary £50,000 £50,000 £50,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5,056 5,397 6,273
% of permanent IT jobs with a recognized job title 97.66% 97.03% 97.54%
Number of salaries quoted 4,252 4,423 5,037
East Midlands median annual salary £42,375 £40,000 £40,000
Median salary % change year-on-year +5.94% - -
10th Percentile £25,000 £24,000 £23,000
90th Percentile £65,000 £60,850 £58,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Manager
Job Vacancy Trend in the East Midlands

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Manager in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the East Midlands.

Salary trend for Service Manager in the East Midlands

Service Manager
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Manager in the East Midlands over the 6 months to 21 June 2018.

Salary histogram for Service Manager in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 6 months to 21 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +1 21 £78,000 +95.00% 1
Northamptonshire -2 14 £42,000 -18.05% 3
Nottinghamshire 0 10 £50,000 +11.11% 3
Leicestershire -10 4 £57,500 -13.21%
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 21 June 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Manager in the job title.

1 37 (78.72%) ITIL
2 26 (55.32%) Service Delivery
3 24 (51.06%) Problem-Solving
4 20 (42.55%) Service Management
5 19 (40.43%) Agile Software Development
6 17 (36.17%) Project Management
6 17 (36.17%) DevOps
7 16 (34.04%) Mentoring
7 16 (34.04%) Degree
7 16 (34.04%) Computer Science
7 16 (34.04%) Continuous Integration
7 16 (34.04%) SOA
7 16 (34.04%) Scrum
7 16 (34.04%) Master's Degree
7 16 (34.04%) Computer Science Degree
7 16 (34.04%) Microservices
8 11 (23.40%) Finance
9 10 (21.28%) Stakeholder Management
10 9 (19.15%) ITIL V3
11 7 (14.89%) Problem Management
12 6 (12.77%) Incident Management
12 6 (12.77%) ITSM
12 6 (12.77%) SLA
12 6 (12.77%) Decision-Making
13 5 (10.64%) Escalation Management
13 5 (10.64%) Service Delivery Management
14 4 (8.51%) Oracle
14 4 (8.51%) Change Management
14 4 (8.51%) Risk Management
14 4 (8.51%) Oracle Applications

Service Manager Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (8.51%) Oracle Applications
Cloud Services
1 1 (2.13%) Amazon AWS
Communications & Networking
1 3 (6.38%) Skype
General
1 11 (23.40%) Finance
2 1 (2.13%) Retail
Miscellaneous
1 16 (34.04%) Computer Science
2 2 (4.26%) Data Centre
2 2 (4.26%) Enterprise Software
2 2 (4.26%) User Experience
3 1 (2.13%) Analytical Skills
3 1 (2.13%) Driving Licence
3 1 (2.13%) Virtual Team
Processes & Methodologies
1 37 (78.72%) ITIL
2 26 (55.32%) Service Delivery
3 24 (51.06%) Problem-Solving
4 20 (42.55%) Service Management
5 19 (40.43%) Agile Software Development
6 17 (36.17%) DevOps
6 17 (36.17%) Project Management
7 16 (34.04%) Continuous Integration
7 16 (34.04%) Mentoring
7 16 (34.04%) Microservices
7 16 (34.04%) Scrum
7 16 (34.04%) SOA
8 10 (21.28%) Stakeholder Management
9 9 (19.15%) ITIL V3
10 7 (14.89%) Problem Management
11 6 (12.77%) Decision-Making
11 6 (12.77%) Incident Management
11 6 (12.77%) ITSM
12 5 (10.64%) Escalation Management
12 5 (10.64%) Service Delivery Management
Qualifications
1 16 (34.04%) Computer Science Degree
1 16 (34.04%) Degree
1 16 (34.04%) Master's Degree
2 1 (2.13%) ITIL Certification
2 1 (2.13%) ITIL Foundation Certificate
2 1 (2.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (12.77%) SLA
2 1 (2.13%) ISO/IEC 27001
2 1 (2.13%) QA
Vendors
1 4 (8.51%) Oracle
2 2 (4.26%) JDA