Period
to 17 January 2018

The median annual salary for a Service Manager was £47,500 in advertised job vacancies in the East Midlands during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > East Midlands
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 173 186 201
Rank change year-on-year +13 +15 -18
Permanent jobs requiring a Service Manager 54 66 70
As % of all permanent IT jobs advertised in the East Midlands 1.05% 1.08% 1.01%
As % of the Job Titles category 1.07% 1.11% 1.04%
Number of salaries quoted 51 56 60
East Midlands median annual salary £47,500 £44,000 £43,548
Median salary % change year-on-year +7.95% +1.04% -3.23%
10th Percentile £31,250 £31,000 £30,000
90th Percentile £62,500 £68,750 £65,375
England median annual salary £52,677 £51,000 £50,000
% change year-on-year +3.29% +2.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5,025 5,960 6,746
% of permanent IT jobs with a recognized job title 97.50% 97.29% 97.53%
Number of salaries quoted 4,224 4,774 5,367
East Midlands median annual salary £40,000 £40,000 £39,500
Median salary % change year-on-year - +1.27% +1.28%
10th Percentile £24,325 £24,000 £23,000
90th Percentile £62,500 £63,175 £57,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Manager
Job Vacancy Trend in the East Midlands

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Manager in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the East Midlands.

Salary trend for Service Manager in the East Midlands

Service Manager
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Manager in the East Midlands over the 6 months to 17 January 2018.

Salary histogram for Service Manager in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +26 20 £50,000 - 5
Northamptonshire +9 17 £42,000 -1.18% 4
Derbyshire -10 10 £78,000 +136.36% 1
Leicestershire +11 9 £36,750 -45.56%
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 17 January 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Manager in the job title.

1 44 (81.48%) ITIL
2 39 (72.22%) Service Delivery
3 21 (38.89%) Service Management
4 13 (24.07%) SLA
5 12 (22.22%) ITSM
6 11 (20.37%) Stakeholder Management
7 9 (16.67%) Problem Management
8 8 (14.81%) VMware
8 8 (14.81%) Change Management
8 8 (14.81%) ITIL Certification
8 8 (14.81%) Project Management
8 8 (14.81%) Microsoft
8 8 (14.81%) ITIL V3
9 7 (12.96%) Performance Management
9 7 (12.96%) Line Management
9 7 (12.96%) Escalation Management
9 7 (12.96%) Service Delivery Management
10 6 (11.11%) Agile Software Development
10 6 (11.11%) Finance
10 6 (11.11%) VMware Infrastructure
11 5 (9.26%) Office 365
11 5 (9.26%) Skype
11 5 (9.26%) Incident Management
11 5 (9.26%) Degree
11 5 (9.26%) PRINCE2
12 4 (7.41%) Windows
12 4 (7.41%) Oracle
12 4 (7.41%) CRM
12 4 (7.41%) Citrix
12 4 (7.41%) Retail

Service Manager Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) Exchange Server 2013
1 3 (5.56%) IIS
1 3 (5.56%) Skype for Business
2 2 (3.70%) MS Exchange
Applications
1 2 (3.70%) Microsoft Excel
1 2 (3.70%) Microsoft PowerPoint
2 1 (1.85%) AutoCAD
Business Applications
1 2 (3.70%) Oracle EBS
Cloud Services
1 5 (9.26%) Office 365
2 4 (7.41%) IaaS
2 4 (7.41%) Microsoft Azure
2 4 (7.41%) PaaS
2 4 (7.41%) SaaS
3 3 (5.56%) Amazon AWS
Communications & Networking
1 5 (9.26%) Skype
2 3 (5.56%) SAN
3 2 (3.70%) LAN
3 2 (3.70%) WAN
General
1 6 (11.11%) Finance
2 4 (7.41%) Retail
Miscellaneous
1 3 (5.56%) Computer Science
2 2 (3.70%) Replication
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Data Centre
3 1 (1.85%) Driving Licence
3 1 (1.85%) Enterprise Software
3 1 (1.85%) Reference Data
Operating Systems
1 4 (7.41%) Windows
2 3 (5.56%) Windows Server
2 3 (5.56%) Windows Server 2008
2 3 (5.56%) Windows Server 2012
Processes & Methodologies
1 44 (81.48%) ITIL
2 39 (72.22%) Service Delivery
3 21 (38.89%) Service Management
4 12 (22.22%) ITSM
5 11 (20.37%) Stakeholder Management
6 9 (16.67%) Problem Management
7 8 (14.81%) Change Management
7 8 (14.81%) ITIL V3
7 8 (14.81%) Project Management
8 7 (12.96%) Escalation Management
8 7 (12.96%) Line Management
8 7 (12.96%) Performance Management
8 7 (12.96%) Service Delivery Management
9 6 (11.11%) Agile Software Development
10 5 (9.26%) Incident Management
10 5 (9.26%) PRINCE2
11 4 (7.41%) CRM
11 4 (7.41%) Mentoring
11 4 (7.41%) Service Desk Management
12 3 (5.56%) Continuous Improvement
Programming Languages
1 1 (1.85%) SQL
Qualifications
1 8 (14.81%) ITIL Certification
2 5 (9.26%) Degree
3 3 (5.56%) Computer Science Degree
3 3 (5.56%) Master's Degree
4 2 (3.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (24.07%) SLA
2 1 (1.85%) ISO 9001
2 1 (1.85%) ISO/IEC 20000
System Software
1 6 (11.11%) VMware Infrastructure
2 3 (5.56%) Active Directory
2 3 (5.56%) Hyper-V
2 3 (5.56%) VMware ESXi
3 1 (1.85%) XenApp
Vendors
1 8 (14.81%) Microsoft
1 8 (14.81%) VMware
2 4 (7.41%) Citrix
2 4 (7.41%) Oracle
3 3 (5.56%) Capita