Period
to 16 November 2018

The median annual salary for a Service Manager was £45,000 in advertised job vacancies in the East Midlands during the 6 months to 16 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > East Midlands
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 174 166 203
Rank change year-on-year -8 +37 -18
Permanent jobs requiring a Service Manager 47 59 64
As % of all permanent IT jobs advertised in the East Midlands 1.01% 1.13% 0.97%
As % of the Job Titles category 1.04% 1.17% 0.99%
Number of salaries quoted 28 51 51
East Midlands median annual salary £45,000 £47,500 £43,000
Median salary % change year-on-year -5.26% +10.47% -4.44%
10th Percentile £31,775 £30,750 £31,000
90th Percentile £60,375 £60,000 £62,500
England median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 4,518 5,064 6,445
% of permanent IT jobs with a recognized job title 96.83% 97.40% 97.80%
Number of salaries quoted 3,561 4,215 5,088
East Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £24,750 £23,750 £23,785
90th Percentile £67,500 £61,250 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +3.26%

Service Manager
Job Vacancy Trend in the East Midlands

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Manager in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the East Midlands.

Salary trend for Service Manager in the East Midlands

Service Manager
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Manager in the East Midlands over the 6 months to 16 November 2018.

Salary histogram for Service Manager in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +21 20 £41,125 -25.23% 1
Leicestershire -17 11 £45,000 +13.92% 1
Nottinghamshire +16 10 £50,000 +8.11% 2
Northamptonshire -24 4 £35,000 -33.33% 1
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 16 November 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Manager in the job title.

1 38 (80.85%) Service Delivery
2 34 (72.34%) ITIL
3 31 (65.96%) Service Management
4 19 (40.43%) Problem-Solving
5 17 (36.17%) Finance
6 13 (27.66%) Problem Management
6 13 (27.66%) Stakeholder Management
6 13 (27.66%) Decision-Making
7 12 (25.53%) Oracle
8 11 (23.40%) ITIL Certification
8 11 (23.40%) Change Management
8 11 (23.40%) Process Improvement
8 11 (23.40%) Analytical Skills
9 9 (19.15%) Agile Software Development
9 9 (19.15%) Incident Management
10 8 (17.02%) Oracle Applications
10 8 (17.02%) Project Management
10 8 (17.02%) SLA
11 7 (14.89%) ITSM
11 7 (14.89%) Supplier Management
11 7 (14.89%) Service Design
12 6 (12.77%) People Management
12 6 (12.77%) ITIL V3
12 6 (12.77%) Logistics
12 6 (12.77%) Cisco
12 6 (12.77%) IBM
12 6 (12.77%) Hitachi
12 6 (12.77%) HP
12 6 (12.77%) Dell
12 6 (12.77%) Sun

Service Manager Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) SAS
Applications
1 2 (4.26%) Microsoft Office
2 1 (2.13%) Microsoft Excel
2 1 (2.13%) Microsoft PowerPoint
Business Applications
1 8 (17.02%) Oracle Applications
2 4 (8.51%) Oracle EBS
Cloud Services
1 2 (4.26%) Office 365
2 1 (2.13%) Amazon AWS
2 1 (2.13%) Microsoft Azure
Communications & Networking
1 1 (2.13%) Firewall
1 1 (2.13%) Skype
Development Applications
1 2 (4.26%) Team Foundation Server
General
1 17 (36.17%) Finance
2 3 (6.38%) Banking
3 1 (2.13%) Investment Banking
3 1 (2.13%) Law
3 1 (2.13%) Retail
Libraries, Frameworks & Software Standards
1 4 (8.51%) Oracle Fusion
Miscellaneous
1 11 (23.40%) Analytical Skills
2 4 (8.51%) Self-Motivation
3 2 (4.26%) Management Information System
4 1 (2.13%) Computer Science
4 1 (2.13%) Data Centre
4 1 (2.13%) User Experience
Operating Systems
1 2 (4.26%) Windows
2 1 (2.13%) Windows Server
2 1 (2.13%) Windows Server 2012
Processes & Methodologies
1 38 (80.85%) Service Delivery
2 34 (72.34%) ITIL
3 31 (65.96%) Service Management
4 19 (40.43%) Problem-Solving
5 13 (27.66%) Decision-Making
5 13 (27.66%) Problem Management
5 13 (27.66%) Stakeholder Management
6 11 (23.40%) Change Management
6 11 (23.40%) Process Improvement
7 9 (19.15%) Agile Software Development
7 9 (19.15%) Incident Management
8 8 (17.02%) Project Management
9 7 (14.89%) ITSM
9 7 (14.89%) Service Design
9 7 (14.89%) Supplier Management
10 6 (12.77%) ITIL V3
10 6 (12.77%) Logistics
10 6 (12.77%) People Management
11 5 (10.64%) Information Security
11 5 (10.64%) Root Cause Analysis
Qualifications
1 11 (23.40%) ITIL Certification
2 2 (4.26%) Security Cleared
3 1 (2.13%) Degree
3 1 (2.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (17.02%) SLA
System Software
1 1 (2.13%) Active Directory
Systems Management
1 1 (2.13%) Tivoli Storage Manager
Vendors
1 12 (25.53%) Oracle
2 6 (12.77%) Cisco
2 6 (12.77%) Dell
2 6 (12.77%) Hitachi
2 6 (12.77%) HP
2 6 (12.77%) IBM
2 6 (12.77%) Sun
3 4 (8.51%) Microsoft
4 2 (4.26%) VMware
5 1 (2.13%) Citrix
5 1 (2.13%) ServiceNow