Period
to 25 September 2018

The median annual salary for a Service Manager was £47,500 in advertised job vacancies in the East Midlands during the 6 months to 25 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > East Midlands
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 176 176 200
Rank change year-on-year 0 +24 -40
Permanent jobs requiring a Service Manager 41 52 68
As % of all permanent IT jobs advertised in the East Midlands 0.85% 1.02% 1.06%
As % of the Job Titles category 0.88% 1.05% 1.09%
Number of salaries quoted 28 46 46
East Midlands median annual salary £47,500 £45,000 £48,250
Median salary % change year-on-year +5.56% -6.74% -1.53%
10th Percentile £31,175 £31,125 £26,250
90th Percentile £78,000 £58,125 £69,500
England median annual salary £50,000 £50,000 £50,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 4,680 4,976 6,244
% of permanent IT jobs with a recognized job title 97.28% 97.19% 97.67%
Number of salaries quoted 3,813 4,148 4,992
East Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,750 £23,250 £23,750
90th Percentile £67,500 £62,500 £60,750
England median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

Service Manager
Job Vacancy Trend in the East Midlands

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Manager in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the East Midlands.

Salary trend for Service Manager in the East Midlands

Service Manager
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Manager in the East Midlands over the 6 months to 25 September 2018.

Salary histogram for Service Manager in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +15 17 £78,000 +41.82%
Nottinghamshire +7 10 £50,000 +11.11%
Leicestershire -15 7 £45,000 +7.14% 2
Northamptonshire -19 6 £33,000 -37.14% 1
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 25 September 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Manager in the job title.

1 36 (87.80%) ITIL
2 31 (75.61%) Service Delivery
3 26 (63.41%) Service Management
4 16 (39.02%) Problem-Solving
5 15 (36.59%) Finance
6 12 (29.27%) Agile Software Development
7 11 (26.83%) Problem Management
7 11 (26.83%) Project Management
8 9 (21.95%) ITSM
8 9 (21.95%) SLA
8 9 (21.95%) Incident Management
8 9 (21.95%) Stakeholder Management
8 9 (21.95%) Decision-Making
9 8 (19.51%) Process Improvement
9 8 (19.51%) Oracle
9 8 (19.51%) ITIL Certification
10 7 (17.07%) Supplier Management
10 7 (17.07%) ITIL V3
11 6 (14.63%) Analytical Skills
11 6 (14.63%) People Management
11 6 (14.63%) Change Management
12 5 (12.20%) SOA
12 5 (12.20%) HP
12 5 (12.20%) Dell
12 5 (12.20%) Hitachi
12 5 (12.20%) Sun
12 5 (12.20%) Cisco
12 5 (12.20%) IBM
12 5 (12.20%) Degree
12 5 (12.20%) Computer Science

Service Manager Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (2.44%) Microsoft Office
Business Applications
1 4 (9.76%) Oracle Applications
1 4 (9.76%) Oracle EBS
Cloud Services
1 2 (4.88%) Office 365
2 1 (2.44%) Amazon AWS
2 1 (2.44%) Microsoft Azure
Communications & Networking
1 1 (2.44%) Skype
General
1 15 (36.59%) Finance
2 2 (4.88%) Banking
3 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 4 (9.76%) Oracle Fusion
Miscellaneous
1 6 (14.63%) Analytical Skills
2 5 (12.20%) Computer Science
3 4 (9.76%) Self-Motivation
4 1 (2.44%) Management Information System
Operating Systems
1 2 (4.88%) Windows
2 1 (2.44%) Windows Server
2 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 36 (87.80%) ITIL
2 31 (75.61%) Service Delivery
3 26 (63.41%) Service Management
4 16 (39.02%) Problem-Solving
5 12 (29.27%) Agile Software Development
6 11 (26.83%) Problem Management
6 11 (26.83%) Project Management
7 9 (21.95%) Decision-Making
7 9 (21.95%) Incident Management
7 9 (21.95%) ITSM
7 9 (21.95%) Stakeholder Management
8 8 (19.51%) Process Improvement
9 7 (17.07%) ITIL V3
9 7 (17.07%) Supplier Management
10 6 (14.63%) Change Management
10 6 (14.63%) People Management
11 5 (12.20%) DevOps
11 5 (12.20%) Microservices
11 5 (12.20%) Root Cause Analysis
11 5 (12.20%) Service Delivery Management
Qualifications
1 8 (19.51%) ITIL Certification
2 5 (12.20%) Computer Science Degree
2 5 (12.20%) Degree
2 5 (12.20%) Master's Degree
Quality Assurance & Compliance
1 9 (21.95%) SLA
System Software
1 1 (2.44%) Active Directory
Vendors
1 8 (19.51%) Oracle
2 5 (12.20%) Cisco
2 5 (12.20%) Dell
2 5 (12.20%) Hitachi
2 5 (12.20%) HP
2 5 (12.20%) IBM
2 5 (12.20%) Sun
3 2 (4.88%) JDA
4 1 (2.44%) Microsoft
4 1 (2.44%) ServiceNow