Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £56,380 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 479 301 451
Rank change year-on-year -178 +150 +81
Permanent jobs requiring a Service Manager 204 808 552
As % of all permanent jobs advertised in England 0.41% 0.90% 0.65%
As % of the Job Titles category 0.46% 0.95% 0.71%
Number of salaries quoted 152 580 446
10th Percentile £40,050 £35,000 £39,748
25th Percentile £47,188 £41,250 £46,250
Median annual salary (50th Percentile) £56,380 £52,749 £60,000
Median % change year-on-year +6.88% -12.08% +9.09%
75th Percentile £68,568 £65,000 £71,250
90th Percentile £84,875 £77,500 £82,500
UK median annual salary £56,380 £52,500 £60,000
% change year-on-year +7.39% -12.50% +9.09%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,774 85,031 77,815
% of permanent jobs with a recognized job title 90.79% 94.67% 91.36%
Number of salaries quoted 23,692 62,917 50,230
10th Percentile £29,000 £28,500 £32,750
25th Percentile £41,000 £38,066 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,567
Median % change year-on-year +6.67% -13.32% +0.95%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £96,250 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 31 May 2025.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -43 81 £68,900 +1.32% 96
South East +1 50 £50,000 +5.26% 39
North of England -102 31 £55,000 +15.79% 63
Midlands -4 29 £51,800 -3.42% 38
North West -51 22 £55,000 +17.56% 44
West Midlands +11 17 £50,900 -15.17% 26
East Midlands +21 12 £54,000 +44.00% 11
South West +30 7 £64,627 +29.25% 20
Yorkshire -26 6 £55,000 +4.76% 16
North East +31 3 £30,000 -33.33% 3
East of England +17 3 £61,250 +25.00% 16
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 31 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 115 (56.37%) ITIL
2 102 (50.00%) Service Delivery
3 73 (35.78%) Service Management
4 69 (33.82%) Social Skills
5 67 (32.84%) ITSM
6 66 (32.35%) Microsoft
7 51 (25.00%) Continuous Improvement
8 43 (21.08%) Customer Service
9 37 (18.14%) Finance
10 36 (17.65%) Microsoft 365
10 36 (17.65%) Problem-Solving
11 33 (16.18%) Azure
12 32 (15.69%) Incident Management
13 31 (15.20%) SLA
14 29 (14.22%) ITIL Certification
15 26 (12.75%) ServiceNow
15 26 (12.75%) Mentoring
16 24 (11.76%) Project Management
16 24 (11.76%) Microsoft Office
17 22 (10.78%) Analytical Skills
18 21 (10.29%) Degree
19 20 (9.80%) Problem Management
19 20 (9.80%) Windows
19 20 (9.80%) Management Information System
20 19 (9.31%) Stakeholder Management
20 19 (9.31%) People Management
20 19 (9.31%) Coaching
20 19 (9.31%) Roadmaps
21 18 (8.82%) Process Improvement
21 18 (8.82%) Agile

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.43%) IIS
1 7 (3.43%) SharePoint
2 2 (0.98%) Microsoft Exchange
Applications
1 24 (11.76%) Microsoft Office
2 5 (2.45%) MS Visio
Business Applications
1 2 (0.98%) Infor M3
2 1 (0.49%) Remedy ITSM
2 1 (0.49%) Shopify
Cloud Services
1 36 (17.65%) Microsoft 365
2 33 (16.18%) Azure
3 17 (8.33%) SaaS
4 10 (4.90%) AWS
5 4 (1.96%) Power Platform
6 2 (0.98%) Azure DevOps
7 1 (0.49%) BlazeMeter
7 1 (0.49%) Dynamics 365
7 1 (0.49%) GCP
7 1 (0.49%) Google Workspace
7 1 (0.49%) Rubrik
Communications & Networking
1 8 (3.92%) LAN
1 8 (3.92%) WAN
2 5 (2.45%) Firewall
2 5 (2.45%) VoIP
3 4 (1.96%) Network Security
3 4 (1.96%) VLAN
4 2 (0.98%) VPN
4 2 (0.98%) Wireless
5 1 (0.49%) Cisco Firepower
5 1 (0.49%) DHCP
5 1 (0.49%) DNS
5 1 (0.49%) Internet
5 1 (0.49%) SD-WAN
5 1 (0.49%) TCP/IP
Database & Business Intelligence
1 8 (3.92%) SQL Server
2 4 (1.96%) Power BI
3 1 (0.49%) Data Warehouse
3 1 (0.49%) Relational Database
Development Applications
1 10 (4.90%) JIRA
2 1 (0.49%) Eclipse
2 1 (0.49%) Postman
General
1 69 (33.82%) Social Skills
2 37 (18.14%) Finance
3 22 (10.78%) Analytical Skills
4 15 (7.35%) Retail
5 14 (6.86%) Inclusion and Diversity
6 12 (5.88%) Law
7 6 (2.94%) Legal
7 6 (2.94%) Telecoms
8 4 (1.96%) Fire and Rescue
8 4 (1.96%) Games
8 4 (1.96%) Organisational Skills
8 4 (1.96%) Police
9 3 (1.47%) Influencing Skills
9 3 (1.47%) Marketing
9 3 (1.47%) Presentation Skills
9 3 (1.47%) Public Sector
10 2 (0.98%) Banking
10 2 (0.98%) Financial Institution
11 1 (0.49%) Billing
11 1 (0.49%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (3.92%) .NET
2 4 (1.96%) SOAP
3 3 (1.47%) Middleware
4 1 (0.49%) Blazor
4 1 (0.49%) Web Services
Miscellaneous
1 20 (9.80%) Management Information System
2 16 (7.84%) Onboarding
3 12 (5.88%) CMDB
3 12 (5.88%) Private Cloud
4 7 (3.43%) Client/Server
5 6 (2.94%) Data Centre
6 5 (2.45%) Driving Licence
6 5 (2.45%) Foreign Exchange (FX)
7 4 (1.96%) CCTV
7 4 (1.96%) IoT
8 3 (1.47%) NHS
8 3 (1.47%) Product Ownership
9 2 (0.98%) Cyber Defence
9 2 (0.98%) iPhone
9 2 (0.98%) Legacy Systems
9 2 (0.98%) Mobile Games
10 1 (0.49%) Data Protection Act
10 1 (0.49%) Mobile App
10 1 (0.49%) Public Cloud
10 1 (0.49%) SCADA
Operating Systems
1 20 (9.80%) Windows
2 8 (3.92%) Windows 10
3 6 (2.94%) Linux
3 6 (2.94%) Mac OS
4 1 (0.49%) Windows Server
Processes & Methodologies
1 115 (56.37%) ITIL
2 102 (50.00%) Service Delivery
3 73 (35.78%) Service Management
4 67 (32.84%) ITSM
5 51 (25.00%) Continuous Improvement
6 43 (21.08%) Customer Service
7 36 (17.65%) Problem-Solving
8 32 (15.69%) Incident Management
9 26 (12.75%) Mentoring
10 24 (11.76%) Project Management
11 20 (9.80%) Problem Management
12 19 (9.31%) Coaching
12 19 (9.31%) People Management
12 19 (9.31%) Roadmaps
12 19 (9.31%) Stakeholder Management
13 18 (8.82%) Agile
13 18 (8.82%) Change Management
13 18 (8.82%) Process Improvement
14 17 (8.33%) Risk Management
15 16 (7.84%) Cybersecurity
Programming Languages
1 3 (1.47%) SQL
2 1 (0.49%) PowerShell
Qualifications
1 29 (14.22%) ITIL Certification
2 21 (10.29%) Degree
3 8 (3.92%) Security Cleared
4 7 (3.43%) Azure Certification
4 7 (3.43%) ITIL Foundation Certificate
5 6 (2.94%) SC Cleared
6 4 (1.96%) CISSP
7 3 (1.47%) DV Cleared
8 2 (0.98%) CCSAS
8 2 (0.98%) CREST Certified
9 1 (0.49%) APMP
9 1 (0.49%) Cisco Certification
9 1 (0.49%) Computer Science Degree
9 1 (0.49%) ISACA
9 1 (0.49%) ISTQB
9 1 (0.49%) ISTQB Advanced Certification
9 1 (0.49%) ISTQB Foundation Certification
9 1 (0.49%) Microsoft Certification
9 1 (0.49%) PMP
9 1 (0.49%) SANS
Quality Assurance & Compliance
1 31 (15.20%) SLA
2 8 (3.92%) Data Quality
3 7 (3.43%) GDPR
3 7 (3.43%) QA
4 6 (2.94%) ISO/IEC 27001
5 4 (1.96%) Accessibility
5 4 (1.96%) PMO
6 2 (0.98%) Actionable Recommendations
6 2 (0.98%) COBIT
6 2 (0.98%) ISO/IEC 17025
6 2 (0.98%) NCSC
6 2 (0.98%) NIST
7 1 (0.49%) ISO 22301
System Software
1 13 (6.37%) Active Directory
2 1 (0.49%) Virtual Machines
2 1 (0.49%) Virtual Servers
2 1 (0.49%) VMware Infrastructure
Systems Management
1 2 (0.98%) Microsoft Intune
1 2 (0.98%) SCCM
2 1 (0.49%) Autotask
2 1 (0.49%) FortiGate
2 1 (0.49%) NetBackup
Vendors
1 66 (32.35%) Microsoft
2 26 (12.75%) ServiceNow
3 7 (3.43%) Cisco
3 7 (3.43%) Oracle
4 4 (1.96%) Apple
5 2 (0.98%) Google
5 2 (0.98%) Infor
5 2 (0.98%) Intapp
5 2 (0.98%) Sun
6 1 (0.49%) BMC
6 1 (0.49%) Commvault
6 1 (0.49%) Meraki
6 1 (0.49%) Palo Alto
6 1 (0.49%) Remedy
6 1 (0.49%) Sitecore
6 1 (0.49%) Snow
6 1 (0.49%) Splunk
6 1 (0.49%) Tenable
6 1 (0.49%) VMware
6 1 (0.49%) Zerto