Help Desk Administrator Jobs in England

Help Desk Administrator
UK > England

The median Help Desk Administrator salary in England is £28,000 per year, according to job vacancies posted during the 6 months leading to 21 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 660 800 909
Rank change year-on-year +140 +109 +247
Permanent jobs requiring a Help Desk Administrator 16 41 18
As % of all permanent jobs advertised in England 0.032% 0.047% 0.020%
As % of the Job Titles category 0.036% 0.050% 0.022%
Number of salaries quoted 16 37 18
10th Percentile - £22,000 -
25th Percentile £27,000 £23,000 £20,250
Median annual salary (50th Percentile) £28,000 £26,000 £20,500
Median % change year-on-year +7.69% +26.83% -13.68%
75th Percentile £36,250 £29,000 £22,500
90th Percentile - £30,000 £28,000
UK median annual salary £27,000 £24,000 £20,500
% change year-on-year +12.50% +17.07% -13.68%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 45,035 81,793 81,009
% of permanent jobs with a recognized job title 90.97% 94.57% 91.56%
Number of salaries quoted 24,190 60,845 51,652
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £56,000 £53,000 £60,800
Median % change year-on-year +5.66% -12.83% +1.33%
75th Percentile £75,000 £71,250 £82,500
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Help Desk Administrator
Job Vacancy Trend in England

Job postings that featured Help Desk Administrator in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Administrator in England

Help Desk Administrator
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Administrator in England.

Salary trend for Help Desk Administrator in England

Help Desk Administrator
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Administrator within the England region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +124 5 £28,000 +7.69% 3
South West +121 5 £32,500 +35.42%
North of England +45 5 £27,000 +8.00% 4
North West +2 5 £27,000 +12.50% 4
West Midlands - 1 £25,000 -
Midlands - 1 £25,000 -
Help Desk Administrator
UK

Help Desk Administrator Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 21 May 2025, Help Desk Administrator job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Administrator in the job title.

1 16 (100.00%) Microsoft
2 10 (62.50%) Windows
2 10 (62.50%) LAN
2 10 (62.50%) Wi-Fi
2 10 (62.50%) Time Management
2 10 (62.50%) Problem-Solving
3 6 (37.50%) Microsoft 365
3 6 (37.50%) Microsoft Office
3 6 (37.50%) Active Directory
4 5 (31.25%) SAN
4 5 (31.25%) Exchequer
4 5 (31.25%) Biometrics
4 5 (31.25%) Sophos
4 5 (31.25%) Firewall
4 5 (31.25%) ERP
4 5 (31.25%) VoIP
4 5 (31.25%) WAN
4 5 (31.25%) Dynamics NAV
4 5 (31.25%) Video Conferencing
4 5 (31.25%) VMware Infrastructure
4 5 (31.25%) Android
4 5 (31.25%) Azure
4 5 (31.25%) Manufacturing
4 5 (31.25%) VMware
4 5 (31.25%) Social Skills
4 5 (31.25%) CCTV
4 5 (31.25%) Infrastructure Management
4 5 (31.25%) Cybersecurity
4 5 (31.25%) Dell KACE
4 5 (31.25%) PaperCut

Help Desk Administrator Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) SharePoint
Applications
1 6 (37.50%) Microsoft Office
Business Applications
1 5 (31.25%) Dynamics NAV
1 5 (31.25%) Exchequer
Cloud Services
1 6 (37.50%) Microsoft 365
2 5 (31.25%) Azure
3 1 (6.25%) OneDrive
Communications & Networking
1 10 (62.50%) LAN
1 10 (62.50%) Wi-Fi
2 5 (31.25%) Firewall
2 5 (31.25%) SAN
2 5 (31.25%) VoIP
2 5 (31.25%) WAN
General
1 5 (31.25%) Manufacturing
1 5 (31.25%) Social Skills
Miscellaneous
1 5 (31.25%) CCTV
1 5 (31.25%) Video Conferencing
2 1 (6.25%) Onboarding
Operating Systems
1 10 (62.50%) Windows
2 5 (31.25%) Android
2 5 (31.25%) Windows Server
Processes & Methodologies
1 10 (62.50%) Problem-Solving
1 10 (62.50%) Time Management
2 5 (31.25%) Biometrics
2 5 (31.25%) Cybersecurity
2 5 (31.25%) ERP
2 5 (31.25%) Infrastructure Management
2 5 (31.25%) Virtual Environments
3 1 (6.25%) Agile
3 1 (6.25%) Business Continuity
3 1 (6.25%) Incident Management
3 1 (6.25%) Line Management
System Software
1 6 (37.50%) Active Directory
2 5 (31.25%) VMware Infrastructure
Systems Management
1 5 (31.25%) PaperCut
2 1 (6.25%) Microsoft Intune
Vendors
1 16 (100.00%) Microsoft
2 5 (31.25%) Dell KACE
2 5 (31.25%) Sophos
2 5 (31.25%) VMware
3 1 (6.25%) IBM